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Seville Plaza Hotel, Trademark Collection by Wyndham – Avis

2.5 out of 5
Seville Plaza Hotel, Trademark Collection by Wyndham
4309 Main Street, Kansas City, MO

Avis

7,2

Bien

Note de 10 – Excellent, d’après 317 avis sur 1005." "
Note de 8 – Bien, d’après 268 avis sur 1005." "
Note de 6 – Acceptable, d’après 186 avis sur 1005." "
Note de 4 – Médiocre, d’après 135 avis sur 1005." "
Note de 2 – Terrible, d’après 99 avis sur 1005." "

7,4/10

Propreté

8,2/10

Service et personnel

6,8/10

Commodités

7,0/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Séjour de 5 nuits en novembre 2019
Kay a répondu le 8 déc. 2019
Thank you so much for you amazing feedback! We are so glad you had a great stay and we hope to see you back very soon!

8/10 – Bien

Mike, Montréal

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La courtoisie des employés, et le fait que l'hôtel est prêt de tout.
Séjour de 3 nuits en octobre 2019
Kay a répondu le 16 oct. 2019
Thank you Mike for your wonderful feedback! We hope to see you back again soon!

6/10 – Acceptable

Cheryl

Voyage d’affaires
Points forts : Propreté, service et personnel
The breakfast included only consisted of toast, bagel, and yogurt! No decaf coffee. The nice thing is it was quiet and not noisy.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Mario, Ozark

Voyage en famille
Points faibles : Service et personnel, commodités
The breakfast was a complete scam and the night time staff was so unhelpful and hard to get a hold of the front desk.
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Minela

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The “breakfast” provided was basically just dry bagels. The fourth floor smelled of cigarette smoke. We had to buy air fresheners to be able to breath in our room. The pictures posted of the hotel on here are vaguely different. It’s right next to a gas station where homeless people are wondering around the garden center outside the hotel. The hotel is very run down and the ventilation was awful. For the price of this hotel, I expected so much better. Also, someone tried breaking into my car while parked in the hotel parking lot.
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

Djaouida

Voyage en famille
The hotel hall way reecked of cigarettes smell. The lobby was clean but the rest was left unclean. There was dog poop outside the back door to the parking area.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Delores

Voyage de couple
Points forts : Service et personnel
Right off, the property has construction in front, which makes for a nasty entrance/exit. Not their fault. Very comfy place. breakfast could have been better. Bagels and fruit is fine...but not just apples, would have love a banana. Beds were a bit uncomfy, but sweepable.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Deborah

Voyage en famille
Points forts : Propreté
The street construction was somewhat difficult navigate.
Séjour de 2 nuits en mai 2024
Guest Relations Manager a répondu le 20 mai 2024
Dear Deborah, We like to hear you were able to navigate through all the construction. They are currently working on having the streetcar pass through Main St. Making it easier for the community to have access to transportation. We understand it makes it a little confusing for our guests. We appreciate the time you took to share your concerns as we will pass on that information.

10/10 – Excellent

Sammantha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Guest Relations Manager a répondu le 20 mai 2024
Dear Samantha,We appreciate the time you took to rate us.

4/10 – Médiocre

Matt

Charged a security deposit without saying they were charging me. Not the friendliest service or very welcoming.
Séjour de 1 nuit en mai 2024
Guest Relations Manager a répondu le 9 mai 2024
Dear Matt,On Expedia it is stated that we do have a security deposit. I'm sure it could have been a quick misunderstanding. We will be looking into our customer service representatives as customer service is our top priority. Thank you.

10/10 – Excellent

Michaels

Voyage de couple
Definitely didn't get no glass of wine when I arrived like I was told
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 1 mai 2024
Dear Michaels,We would like to thank you for letting us know. We'll make sure to have a glass of wine ready, just for you!

10/10 – Excellent

Ashlynn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would 10/10 recommend staying here ! Very quite well cleaned very convenient if you love walking and shopping
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 29 avr. 2024
Dear Ashlynn,Thank you very much for the lovely review! We appreciate the time you took the time you took to write it!

4/10 – Médiocre

Craig

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A remodel is planned but it should have been done 4 years ago. Breakfast was a coffee & bagel bar with some fruit, Unattended unless one contacted desk staff. Rooms were small and kind of dirty. Carpet s needed cleaning. Walls had many dings. Entrance to laundry room & employee lockers held together with metal straps were visible immediately upon entering lobby. Curtain to cover door was never closed. Desk staff was friendly when approached and they sought answers from other employees for questions they couldn’t answer. Disappointing stay.
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 27 avr. 2024
Dear Craig,We're sorry your stay did not go as expected. We would like to apologize as we recognize it could have made an impact on your trip to Kansas City. Thank you for taking the time to write your concerns as we will pass them over to our management team.

4/10 – Médiocre

Brenley

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Nice location and beds. Hallways reeked of mold and marijuana. Staff was extremely bothered by check in and any questions. Breakfast was comical and the complementary “wine and beer” were gone by the time we checked in.
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 27 avr. 2024
Dear Brenley,We're sorry your stay did not go as expected. We would like to apologize as we recognize it could have made an impact on your trip to Kansas City. Thank you for taking the time to write your concerns as we will pass them over to our management team.

4/10 – Médiocre

Duane

Points forts : Service et personnel
Points faibles : Propreté
The staff was very friendly and accommodating. The shower had very good water pressure and bed was very comfortable.
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 27 avr. 2024
Dear Duane,Thank you for taking the time to write your review. We are glad that you did not oversee our friendly staff. We are glad you enjoyed your stay!

6/10 – Acceptable

Brian

Voyage de couple, Voyage en groupe
Points forts : Propreté
We loved the history. Short staffed after daytime hours.
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 21 avr. 2024
Dear Brian,Thank you for taking the time to write your review! We hope your recent trip to Kansas City was as pleasant has hosting you! Rest assured we heard your concerns, and will be taking action.

8/10 – Bien

Gilbert

Points forts : Propreté, service et personnel
Comfy bed, fridge, great Italian restaurant next door, free parking! They are starting a renovation soon, which it needs. I’d stay there again!
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Laurence

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I was quite disappointed with my experience, which failed to meet the basic standards one expects from a reputable hotel. Firstly, the front desk staff seemed poorly trained in customer service. During my stay, there was a noticeable lack of communication regarding hotel amenities, specifically housekeeping. I was not informed at check-in that I needed to request this service explicitly. When I did request housekeeping on my third night, my request was completely overlooked, leaving me in an unattended room for the duration of my stay. Additionally, the breakfast was underwhelming and did not live up to expectations. The offerings were extremely basic, consisting only of sliced bread, yogurt cups, juice, and coffee. This limited selection did not provide the variety or the quality one would hope for to start the day. The condition of the rooms was also disappointing. Both the bathrooms and the room furniture were noticeably worn and seemed poorly maintained, which significantly detracted from the comfort and aesthetic appeal of the stay. Overall, my experience at the Seville Plaza Hotel was far from satisfactory. The lack of proper service, poor breakfast quality, and the worn state of the rooms made it clear that much improvement is needed. I hope this feedback is taken seriously and that significant changes are made to enhance the guest experience in the future.
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 16 avr. 2024
Dear Laurence,Thank you for taking the time to write your review. We had a pleasure hosting you on your recent stay. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! We treat cleanliness as one of our highest priorities. Taking a cue from your review, we will embark on taking a series of steps that will help resolve this concern of yours. we are emulating the breakfast offering Hilton is doing for their latest brand. It is a necessity when trying to navigate the of world supply chain issues and food cost fluctuations. We also mention this breakfast offering and the confirmation e-mail you receive after booking a room on Expedia. I'm sorry you may have missed that language. We appreciate you taking the time to share your concerns.We would like to apologize as we recognize this made a damper on your recent trip to Kansas City. We had a pleasure hosting you!

6/10 – Acceptable

Jamey

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté
The couch in the room was very dirty, stains everywhere. The shower had hair and just old looking. Sheets had stains.
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 13 avr. 2024
Dear Jamey,We appreciate you taking the time to write your review. We have heard your concerns and will be taking immediate action. We would like to apologize as we recognize this made a damper on your recent trip to Kansas City. We had a pleasure hosting you!

4/10 – Médiocre

Christine

Voyage en famille
Points faibles : Propreté, commodités
Stained bedding, wine at check-in not offered, only two towels in a four person room, noisy
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 13 avr. 2024
Dear Christine, We appreciate you taking the time to write your review. We have heard your concerns and will be taking immediate action. We would like to apologize as we recognize this made a damper on your recent trip to Kansas city. We had a pleasure hosting you!

4/10 – Médiocre

Jason

Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 13 avr. 2024
Dear Jason,We had a pleasure hosting you on your recent trip to KC.

8/10 – Bien

Anyvette

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The person who attended me never paid attention to what I said and charged me 300 dollars for two rooms that I had already paid online
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 30 mars 2024
Dear anyvette, We went ahead and double4 checked both reservations and you were not overcharged. Upon arrival we have a 100 deposit that is required in case of any damages. It is refundable if no damages are found in the room. We would like to thank you for choosing to stay with us on your recent trip to Kansas City.

6/10 – Acceptable

David

Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 14 avr. 2024
Dear David,We appreciate you taking the time to rate us. We had a pleasure hosting you!

10/10 – Excellent

Jazmin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 23 mars 2024
Dear Jazmin, Thank you for the great review! We appreciate you taking the time on writing it! We hope to see you back soon on your next trip to Kansas city!

4/10 – Médiocre

Adriana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Only 2 handicap parking spaces in the whole property! When I could not park in front I was directed to the rear parking lot. I found a space but they had no ramps. I had to navigate long series of steps carrying luggage and helping my husband, who cannot walk unassisted, down the steps. Not what one expects from a Windham hotel!!!
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 24 mars 2024
Dear Adriana,We appreciate you taking the time to write your review. We have let all managers know about your issue with parking. We hope our future efforts to accommodate handicap will fulfill your needs. We would like to thank you for raising awareness for the issues you experienced. We hope that your next stay with us will be a better experience.

4/10 – Médiocre

Adriana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Character and history
Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 20 mars 2024
Dear Adriana,We appreciate you taking the time to write your review. We had a pleasure hosting you.We hope to see you back soon!

6/10 – Acceptable

Karen

Points forts : Propreté, service et personnel
It was a bit loud. I could clearly hear the conversation from people in next room and outside.
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 20 mars 2024
Dear Karen,We're sorry you experienced that issue. We have a silent nights policy that currently in place. We hope your next stay with us will be a different outcome. We hope to see you soon!

4/10 – Médiocre

Peter

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The property seemed to be undergoing renovations -- though nothing visible was happening. The rugs were stained, elevator dirty, furniture undusted. The "breakfast" was abysmal: Undrinkably weak coffee with a defrosted super-market bagel. The only reason to stay here is low price and a decent -- but not special -- location.
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 17 mars 2024
Dear Peter,Thank you for taking the time to write your review. We had a pleasure hosting you on your recent stay. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! We treat cleanliness as one of our highest priorities. Taking a cue from your review, we will embark on taking a series of steps that will help resolve this concern of yours.we are emulating the breakfast offering Hilton is doing for their latest brand. It is a necessity when trying to navigate the of world supply chain issues and food cost fluctuations. We also mention this breakfast offering and the confirmation e-mail you receive after booking a room on Expedia. I'm sorry you may have missed that language. We appreciate you taking the time to share your concerns.Guest Relations Manager

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the free beer at check-in time
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 15 mars 2024
Dear paul, Thank you for taking the time to write your review! We hope to see you back soon!

6/10 – Acceptable

TERRI

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Staff at check in was very polite & helpful. Parking was very tight with limited spaces. The so called breakfast was a joke. You had your choice between bread & apples!
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 3 mars 2024
Thank you for taking the time to write your review! We appreciate you staying with us. Due to inconsistencies in breakfast food supplies and wild swings in pricing, we are following others in our industry, streamlining to the Hilton Bagel bar model. Bagels, fruit, yogurt, coffee, and juice are available each morning. We had a pleasure hosting you for your recent stay in Kansas City!

8/10 – Bien

Keith

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Loved the staff, they worked hard to make it a good experience. The hotel is scheduled for renovations this spring and it needs it. The room was clean, but “tired” and didn’t have things we’re used to seeing (eg USB ports and extra outlets). Street construction in front of the building, had to enter from the rear entrance. Biggest issue was the strong oder of pot throughout the hallway-either people are ignoring the no smoking rules or it’s getting in from the outside. Ok value if you can put up with negatives.
Séjour de 3 nuits en février 2024
Guest Relations Manager a répondu le 5 mars 2024
Thank you for taking the time to write your review! We had a pleasure hosting you on your recent stay to Kansas City! We would like to thank you on behalf from all the staff at seville plaza. I will be sure to mention they are doing a great job. We are looking foward to our renovation. Lots of great stuff coming our way. We hope we cross your mind on your next visit to Kansas City! We would be happy to see you back!

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Its was a perfect area
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 29 févr. 2024
Thank you for leaving us such a great review! We had the pleasure of hosting you on your recent trip to Kansas City! We hope you consider us should you need any accommodations in Kansas City!

8/10 – Bien

Pam

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had to move from one room to another due to a leak in the plumbing in the bathroom sink. Something had been removed from the wall in the room and the holes were just left in the wall. We had to make a $100 deposit at check in because we purchased througb Expedia. We were not told that ahead of time.
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 27 févr. 2024
Thank you for taking the time to write your review! We are really sorry about the issues you have experience while staying with us! Rest assured we are taking a series of steps to make sure what you experienced is not n experience for others. The security deposit notice is listed on Expedia. We went ahead and double checked your reservation and can confirm we released it. Processing times are dependent on the bank and not hotel directly. For any further questions you can reach out to us directly. Thanks again for your review! We hope you consider us on your next trip to Kansas City!

4/10 – Médiocre

cassena

Points faibles : Service et personnel, confort de la chambre
Check out was 11, we asked for a late check out for 12 when we checked in. We put the do not disturb sign on our dour when we went to bed. Starting at 8am we were knocked on three times, at 11:30 we got a call to the room telling us to get out or we are charged a fee for late check out. Do not stay here. Customer service is awful. Staff was terrible.
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 27 févr. 2024
Thank you for leaving a review! We will implement a couple of changes so the issues you experienced won't happen again. Thanks again for your review!

10/10 – Excellent

Kadima

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to spending night
Séjour de 3 nuits en février 2024
Guest Relations Manager a répondu le 27 févr. 2024
Thank you for leaving us a great review! We highly appreciate your kind words!

2/10 – Terrible

tracey

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was horrible from the start. There was no one at the desk to let us in the front doors, then the front desk person was MIA for another 10 minutes. A housekeeper had to go get her so we could check in. Then the drain in the shower was clogged, the sink water was sulfuric and smelled like rotten eggs. The QT next to the hotel was so loud that we couldn’t sleep into 3:30am. The breakfast was minimal with bread, empty juice containers, a microwave that had noodles spilled all over and cold water for tea in a broken dispenser. I can’t believe this “hotel” charges customers at all.
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 27 févr. 2024
Thank you kindly for leaving a review! We appreciate the time you took to write the review! We will fix the issues you experienced immediately. We are sorry those issues have impacted your stay with us. We hope to stay on the right track by implementing a series of highly effective changes. Thanks again for leaving a review! We hope to have you back for a different, yet better experience!

6/10 – Acceptable

Cory

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
My room was dirty. The hotel attendant switched my room, and the alternative room was just as dirty.
Séjour de 4 nuits en février 2024
Guest Relations Manager a répondu le 23 févr. 2024
Thank you for leaving a review for us! We're sorry for the issues you experienced. We are currently working on fixing those issues. Thank you for staying with us.

10/10 – Excellent

Jeffrey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We recently stayed at Seville Plaza Hotel, Kansas City, for the Super Bowl parade. Faced with a minor plumbing issue, the staff’s response was exceptional, swiftly relocating us to ensure our comfort. The hotel’s location is a big plus, conveniently close to attractions and a Quick Trip gas station next door. Comfortable rooms and a warm atmosphere made it ideal for our family. I feel it’s important to share good experiences as people often only write reviews for negative ones. Our stay was so positive; it deserves recognition. Seville Plaza not only met but exceeded our expectations, making our parade visit memorable. It’s a top recommendation for anyone visiting Kansas City, particularly for families seeking a stress-free, enjoyable stay.
G a répondu le 22 févr. 2024
Thank you for taking the time to write your review. We are continually making changes. It is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Terrible

LENORA, Olympia

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Hotel is old and out dated Not a Wyndham status yet
Séjour de 3 nuits en février 2024
Guest Relations Manager a répondu le 21 févr. 2024
Thank you for taking the time to write your review. We are continually making changes. It is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Médiocre

Madeleine

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 21 févr. 2024
Thank you for your review! It is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Médiocre

Billy, ZEPHYR COVE

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Staff was very kind however property is dirty and dated
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 21 févr. 2024
Thank you for taking the time to write your review. We are continuously making changes as the environment around us is evolving. It is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Médiocre

Paul, Prairie Village

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Extremely outdated. It felt like my room hadn’t been cleaned in weeks. Uneven floor. Staff was friendly.
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 14 févr. 2024
Thank you for your review! We appreciate you staying with us. I'm sorry for the issues you have experienced while staying with us. We are currently working on starting renovations soon.

8/10 – Bien

Tina

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Employees were fantastic but didn’t like the fact they took out the accidental fee from my acct rather than just holding the information. Hope the money goes back into my acct immediately after I check out, kinda needed that money for the parade and activities.
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 21 févr. 2024
We are glad our employees stood out to you! We have the best around. We actually went ahead and double checked your reservation and we can confirm we released it. It can take up to 4-7 business days for a charge to fall through or get refunded. Processing times are dependent on your bank and not the hotel directly. We hope you will consider staying with us should you need accommodations again in Kansas City.

8/10 – Bien

Fletcher

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Shower could have been cleaner. Lot of noise from the Quick Trip next door very late at night.
Séjour de 5 nuits en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you for your review! Sorry for the small inconveniences you experienced. We are working on these issues.

10/10 – Excellent

Laurel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you so much for your review!

6/10 – Acceptable

Shawn

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
One bad Apple
Whoever the front desk person was when we checked in was the most rude, insulting person I have ever dealt with at any hotel. Her behavior was unacceptable. Other than that, the hotel was decent and other employees were friendly.
Séjour de 1 nuit en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you for your review. We're going to take a deeper look into that. We're sorry you experienced that. We appreciate you staying with us on your visit to Kansas City.

10/10 – Excellent

Joanne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you so much for your review! We hope to see you back!

6/10 – Acceptable

Kailey

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you for your review!

2/10 – Terrible

Phyllis

Séjour de 1 nuit en février 2024
Guest Relations Manager Nataly a répondu le 14 févr. 2024
Thank you for your review!

10/10 – Excellent

Cecil

Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 20 mars 2024
Dear cecil, Thank you for taking the time to write your review! We had a pleasure hosting you on your recent stay to Kansas City! We hope to see you back soon!