Chambre Deluxe double, salle de bain privée | Terrasse/patio
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Kandy Waters Hotel – Avis

3 out of 5
Kandy Waters Hotel
22/3, Saranankara Road, Lake Round, Kandy

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 10 avis sur 14." "
Note de 8 – Bien, d’après 4 avis sur 14." "
Note de 6 – Acceptable, d’après 0 avis sur 14." "
Note de 4 – Médiocre, d’après 0 avis sur 14." "
Note de 2 – Terrible, d’après 0 avis sur 14." "

9,6/10

Propreté

9,4/10

Service et personnel

8,0/10

Commodités

9,0/10

État et installations de l’hébergement

Avis

10/10 – Excellent

B/

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very helpful (for instance, they offered umbrellas when we were going out as it was raining and made us fresh tea each morning). The room was clean and good value. The property is in walking distance to Lake Kandy and the temple.
Séjour de 2 nuits en novembre 2019
Kandy Waters a répondu le 18 déc. 2019
Dear Sir/Madam Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. Hope you will visit us again. Kind regards Kandy Waters

8/10 – Bien

Voyageur vérifié

Points forts : Propreté
Séjour de 3 nuits en avril 2019

8/10 – Bien

william

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Enjoyed our stay.
15 minute walk along lake to Kandy centre. very helpful staff, organised the best carefull tuktuk driver that we had in Sri Lanka.
Séjour de 2 nuits en janvier 2019
KW a répondu le 12 mars 2019
Dear Sir Thank you for your great review of our hotel which encourages the continuous improvement of our service. Kind regards Kandy Water

10/10 – Excellent

Gregory V

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Communicative, clean, comfortable
This stay was totally easy. They were very responsive to messages and arranged for my taxi to see Sigiriya and Polonnaruwa. They didn't have the best information (like explaining how to get a bus to Negombo), but they were very reassuring it was possible (It was possible. It was also a bit of a mess—but that's not on them.) The accommodations themselves were small, but clean and they probably had the best shower of my trip.
Séjour de 2 nuits en décembre 2018
Kandy Waters a répondu le 27 déc. 2018
Dear Sir Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. We hope you will visit us again. Kind regards Kandy Waters

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay in Kandy
The service at Kandy Waters was top-notch; the staff went out of their way to assist us however needed. The location was also great: close enough to walk to town, yet far enough up the hill to feel quiet and secluded. Family of five fit well with the queen bed, futon and two couches.
Séjour de 1 nuit en décembre 2018
Kandy Waters a répondu le 27 déc. 2018
Dear Sir Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. We hope you will visit us again. Kind regards Kandy

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super freundliches und hilfsbereites Hotelpersonal!
Séjour de 2 nuits en février 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vi fick vad vi förväntade oss - ett ganska enkelt hotell till en vettig peng. Helt, rent, skön säng och det var tyst och lugnt. Trevlig personal, god och riklig frukost. Hotellet låg uppe på ett berg, så det var en lång uppförsbacke som sista biten var riktigt brant, lite svår tillgängligt. Promenadavstånd ca 10-15 min till centrum. Vi promenerade även kvällstid och kunde känna oss trygga. Tuk-tuk var annars billigt.
Séjour de 2 nuits en février 2018
KWH a répondu le 6 févr. 2018
Thanks for taking time to make some valuable positive comments on our service and the hotel. We highly encouraged by it and will always try to serve you still better. Wish you good luck.

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great staff, clean room
The room was lovely, although it didn’t have some of the items stated (I.e a tv) but that didn’t matter really as we were never in the room. It’s a 10/15 minutes walk from the centre of kandy, which is fine in the evenings when it’s a bit cooler. Would stay here again.
Séjour de 2 nuits en janvier 2018
KWH a répondu le 30 janv. 2018
We are very much thankful to you for your encouraging remarks on our service and taking your valuable time to appreciate our service. Actually what you say is correct. TVs do not function properly. This is mainly because we were unable to complete the installation.

10/10 – Excellent

Navie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable accommodation, clean, attentive and friendly staff. Naranjen at the front desk was awesome. He was friendly, helpful and super-accommodating. He organised a super Sri Lankan breakfast on one of the days! Thank you Naranjen!
Séjour de 3 nuits en décembre 2017
KWH a répondu le 30 janv. 2018
Thank you very much for your encouraging remarks on our service. Our service is for you and if you are satisfied we feel that we are reaching our objective.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel, would stay again!
Great service and was instrumental in providing reliable information regarding trains and logistics. Room was clean and tidy. Heads up would be to only visit the spice garden tours (provided by separate tuk tuk driver - not in relation to the hotel) and not purchase the goods as they are not 100% natural as advertised. Walk if possible (walking distance to most places) as the tuk tuk drivers can be rather expensive for the distance.
Séjour de 2 nuits en décembre 2017
KWH a répondu le 4 janv. 2018
We are highly encouraged by your appreciation of our service. Our aim is to help you get the maximum for the value you spent. We always advice you to get the drivers provided by us because they are responsible to us. They also should abide by our rules of hosting.Thanks again.

10/10 – Excellent

Tanya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended
Great little place on the hillside away from all the noise. Staff are super friendly, breakfast is a choice of Sri Lankan or western, and the staff arranged two tours for me (Kandy/Sigirya) the morning I asked about it. Roma are small but clean and tasteful - beds and the bed linens are divine.
Séjour de 3 nuits en décembre 2017
KWH a répondu le 4 janv. 2018
Your comment encourages us immensely. We always try to make your stay in Kandy worth the price. Thanks a lot again.

10/10 – Excellent

F, Toronto - Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Gorgeous.
The hotel (good big breakfast of fresh fruit juice, fresh fruit plate, toast, plain omelet, and a pot of coffee / tea) is less than a 5 minute walk from the lake / town center / Buddhist attraction. The lake has lots of big visible carp fish. With rush hour planning, the hotel is still less than ten minutes from the railway station, and a half hour for Royal Botanical Gardens - Peradeniya, Tea Factory and Spice Gardens. The TV channels were out and hopefully fixed. The staff was helpful and provided a hair dryer for a late overnight wash and dry for a few T shirts hang on hangers and towel stand.
Séjour de 2 nuits en novembre 2017
Kandywaters a répondu le 30 nov. 2017
Thank you very much for your appreciation of or hotel/service/location.Your satisfaction is our expectation. Wish you good luck.

10/10 – Excellent

Frank

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2017
Thanks a lot for your valued review of our service. Wish you good luck.

10/10 – Excellent

Rene Vervoort, Eindhoven, the Netherlands

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice and clean hotel with very friendly staff.
Very nice and very clean hotel. Staff was really helpfull and kind. Good quiet location close to the lake. Good breakfast, traditional Singalese or continental. Overal very good hotel :)
Séjour de 3 nuits en septembre 2017