Title: Motoyu Ishiya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Motoyu Ishiya Travelers can unwind with a rejuvenating massage at Motoyu Ishiya or explore the tranquil natural attractions that surround this peaceful retreat ![Front of property - evening/night](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/b5acf920.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/e8bf38c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/f9b1a7b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Style Deluxe Corner Twin Room with Private Toilet and Garden View [Ume]](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/180c26f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/85eace47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Motoyu Ishiya blends relaxation and nature with soothing hot springs and a beautiful garden. Guests can book massages, browse the library, or dine at the restaurant serving breakfast and dinner. Enjoy practical comforts like free WiFi in rooms and coffee/tea service in the lobby. 8.4 Very good ## Popular amenities - Spa - Breakfast included - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12715308&PinnedHotelID=12715308&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Room with Tatami Area and Private Toilet with Garden View [Yurino] ](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/49d76676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Tatami Area and Private Toilet with Garden View \[Yurino\] ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 312 sq ft - Sleeps 3 - 2 Twin Beds ![LCD TV](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/c4b49009.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Corner Twin Room with Private Toilet and Mountain View \[Kuzyaku\] ### Highlights Air conditioning LCD TV 2 bathrooms Hair dryer Minibar Satellite channels In-room safe Daily housekeeping - 312 sq ft - Mountain view - Sleeps 2 - 2 Twin Futons ![Japanese-Style Standard Twin Room with Private Toilet and Garden View [Umebachi] | Living area](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/735fe732.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Twin Room with Private Toilet and Garden View \[Umebachi\] ### Highlights Air conditioning LCD TV 2 bathrooms Hair dryer Minibar Satellite channels In-room safe Daily housekeeping - 172 sq ft - Sleeps 2 - 2 Twin Futons ![Japanese-Style Superior Quadruple Room with Private Toilet [Takasago] | Living area](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/0b3c90b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Superior Quadruple Room with Private Toilet \[Takasago\] ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 388 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ![Japanese-Style Deluxe Quadruple Room with Private Toilet](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/b02d2827.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Quadruple Room with Private Toilet ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 388 sq ft - Sleeps 4 - 4 Twin Futons ![Japanese-Style Deluxe Corner Twin Room with Private Toilet and Garden View [Ume]](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/180c26f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Corner Twin Room with Private Toilet and Garden View \[Ume\] ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 312 sq ft - Sleeps 2 - 2 Twin Futons ![Japanese-Style Deluxe Twin Room with Private Bathroom and Mountain View [Hosho] | Living area](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/8d20ec5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Twin Room with Private Bathroom and Mountain View \[Hosho\] ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 237 sq ft - Mountain view - Sleeps 2 - 2 Twin Futons ![Maisonette Suite with Tatami Area [Tenpougra] | Living area](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/c56e7ce3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Suite with Tatami Area \[Tenpougra\] ### Highlights Air conditioning LCD TV Bathrobes 2 bathrooms Hair dryer Minibar Satellite channels In-room safe - 463 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12720000/12715400/12715308/85eace47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Tatami Area and Private Toilet with Garden View \[Yurino\] ### Highlights Separate dining area Separate sitting area Air conditioning LCD TV Separate bedroom Hydromassage showerhead Hair dryer 2 bathrooms - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ## You may also like Ad ![Double Room, Terrace](https://images.trvl-media.com/lodging/20000000/19120000/19118100/19118007/ca0a3e40.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UAN kanazawa Downtown Kanazawa - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 439 reviews CA $256 CA $282 total Nov 4 - Nov 5 [](https://www.expedia.ca/Kanazawa-Hotels-UAN-Kanazawa.h19118007.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=9299&destination=Kanazawa&destType=MARKET&latLong=36.578315,136.648058&searchId=f3a5ea5d-9e0f-4671-8220-d0c50b2a923d&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38780000/38778300/38778247/59cf06c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Kanazawa Downtown Kanazawa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKanazawa-Hotels-Motoyu-Ishiya.h12715308.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKanazawa-Hotels-Motoyu-Ishiya.h12715308.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.61387%2C136.72041&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=enNb3zb6t7lJ03vild43ESxmfvE=) Chi 95, Fukatanimachi, Kanazawa, Ishikawa-ken, 920-0165 #### What's nearby - Kanazawa Yasue Gold Leaf Museum - 9 min drive - 10.8 km - Omicho Market - 9 min drive - 11.1 km - Kanazawa Castle - 11 min drive - 11.8 km - Kenrokuen Garden - 11 min drive - 12.4 km - 21st Century Museum of Contemporary Art - 11 min drive - 12.8 km #### Getting around - Kanazawa Station - 19 min drive - Komatsu Airport (KMQ) - 29 min drive #### Restaurants - ‪ふくひさ!! - ‬6 min drive - ‪餃子の王将金沢東店 - ‬6 min drive - ‪8番らーめん 森本店 - ‬6 min drive - ‪マクドナルド - ‬6 min drive - ‪いきなりステーキ 金沢福久店 - ‬6 min drive ## About this property ### Motoyu Ishiya Property highlights Consider a stay at Motoyu Ishiya and take advantage of free full breakfast, an indoor mineral hot spring (onsen), and a garden. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library. You'll also enjoy perks such as: - Free self parking - Hot springs on site, free newspapers, and 1 meeting room - Coffee/tea in the lobby Room features All guestrooms at Motoyu Ishiya boast comforts such as air conditioning, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - 2 bathrooms with hair dryers - LCD TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/84000000/83820000/83815500/83815447/w2868h1620x11y0-d9a865e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOKI KANAZAWA Downtown Kanazawa - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 918 reviews CA $135 CA $149 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=83815447&PinnedHotelID=83815447&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132948/e74cb0b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanazawa Hakuchoro Hotel Sanraku Downtown Kanazawa - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 688 reviews CA $198 CA $222 total Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=6132948&PinnedHotelID=6132948&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Style Room, 8 Tatami, with Private Toilet (Take), Non Smoking](https://images.trvl-media.com/lodging/18000000/17700000/17692100/17692085/cbb69832.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ryokan Karasawa Kanazawa - 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Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=11521209&PinnedHotelID=11521209&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free full breakfast available daily 7:30 AM to 8:00 AM - A restaurant - Coffee and tea in common areas ### Things to do - Hot springs - Library ### Conveniences - Free newspapers in lobby - Limited-hour front desk ### Guest services - Housekeeping (daily) - Turndown service ### Business services - Meeting room ### Outdoors - Garden ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - 2 shared bathrooms - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:30 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Renovations and closures The property is closed between May 01 and May 29. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that bookings under JPY 5000 (excluding tax) per person, per night will be exempt, and further exemptions may apply. - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Motoyu Ishiya Inn Kanazawa Motoyu Ishiya Inn Motoyu Ishiya Kanazawa Motoyu Ishiya Motoyu Ishiya Ryokan Motoyu Ishiya Kanazawa Motoyu Ishiya Ryokan Kanazawa ## Frequently asked questions ### Is Motoyu Ishiya pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Motoyu Ishiya? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Motoyu Ishiya on Nov 10, 2025 start from CA $401.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kanazawa-Hotels-Motoyu-Ishiya.h12715308.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Motoyu Ishiya? > Self parking is free at this property. ### What time is check-in at Motoyu Ishiya? > Check-in start time: 3 PM; Check-in end time: 6:30 PM. After-hours check-in is not available. ### What time is check-out at Motoyu Ishiya? > Check-out is at 10 AM. ### Where is Motoyu Ishiya located? > Situated in Kanazawa, this ryokan is 2 mi (3.2 km) from Honkoji Temple and within 6 mi (10 km) of Yanase River and Gesshin-ji Temple. Mount Utatsu and Ishibiuki Hot spring Kameno Yu are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Motoyu Ishiya Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 6.8 Location ### 8.6 Staff & service ### 6.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 26 8 - Good 9 6 - Okay 6 4 - Poor 3 2 - Terrible 2 ### 4/10 Poor #### Verified traveller Jul 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ・宿の設備など ２００年の歴史ある宿で、和風の雰囲気を味わえることを期待した。 おおむね期待通りの雰囲気の宿だった。 趣のあるお堂や庭があるので、夜間にライトアップするともっと良くなると思った。 ・課題 今回はエクスペリアで予約したが、そもそも石屋に連絡が行っていなかった。 IT系が苦手なのかもしれないが、金沢市を含めインバウンドや観光に力を入れる以上言い訳にはならない。 若いスタッフがいなくても宿泊客との接点を予約サイトに任せて、十分な確認が取れない体制になっているのは問題といえる。 ITに振り回されるのではなく、宿がITを利用しているという意識をもって取り組んでいただきたい。 ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### えつ, 大阪 Sep 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても趣のあるお宿です。 能の舞台を見ながら頂くお食事も加賀特産のお野菜などを使用してあり、普段食べた事のない食材で美味しかったです。 温泉も本当にコーヒーですか？と思う様な色でしっとりとしています。 ##### えつ Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Verified traveller Mar 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This ryokan was a top experience of our two-week trip in Japan. Such a charming and unique oasis and glimpse of traditional Japanese life. The rooms and facilities are even better than pictured. An onsen is included in the price, and you can go as often as you'd like. We highly recommend their nine-course meal that you can reserve (for an extra fee) up to two days prior to your stay. They even accommodated our group member's gluten allergy. The ryokan is easily accessible by bus from Kanazawa station (the folks at the Tourist Information Center make it easy to find), and you're greeted by staff the minute you get off the bus, as the stop is right there. We cannot say enough about this experience. It was definitely worth its value and will forever be a highlight of our time. Thank you, everyone at Motoyu Ishiya, for making our stay a memorable one! ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Dec 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Nov 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Marisa Oct 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing We loved the location and the hot spring onsen was amazing ##### Marisa Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Deborah R Sep 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing ryokan! We had such an amazing time at this ryokan. A bit secluded just outside of Kanazawa it allowed us to just relax and enjoy the moment. The architecture and interior of the ryokan and its garden is outstanding! Every detail matters! It has a beautiful onsen, comfortable rooms and great food. We had the best time at dinner, everyone was heartwarmingly friendly and the food was served in such a nice way! I was especially grateful that they cooked an individual vegetarian meal for me! Highly recommended! ##### Deborah R Stayed 2 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 9, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Une expérience a ne pas retenter. Pour toutes sortes de raisons : le côté complètement désuet, la nourriture, le service. Tout était complètement dépassé malheureusement. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller May 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素敵な時間 とても素敵な時間を過ごせました ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller May 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 金沢郊外の洒落た温泉宿。みごとな加賀料理を堪能。 金沢の町中は人が多いので、郊外の山の中にある温泉宿を選びました。大成功。庭にある能舞台を見ながらの夕食は伝統的な加賀料理の洒落たアレンジ。ここでしか食べられないすばらしい夕食でした。もちろん朝食もすてきでした。 ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller Apr 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Benjamin Apr 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Benjamin Stayed 1 night in Apr 2019 ### 8/10 Good #### Christopher Apr 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authentic dinner/ryokan and onsen experience This was a great stay in Kanazawa. Traditional ryokan with great onsen. It is not downtown but a taxi from the Morimoto station (two stops from jR Kanazawa station) is only 1500 yen. What would have been nice to know prior to the stay was that there is a single JR bus from the hotel to downtown, sights and the JR station at 9:21am. The arrival at the JR station is a little after 10:00 am for planning purposes. Dinner is a big part of the experience. We enjoyed it but felt that one night was sufficient- especially because you get a similar experience at breakfast. We were able to find a fabulous meal downtown our second night. ##### Christopher Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### MINORU Mar 25, 2019 #### とってもいい旅館でした。 とっても雰囲気のいい旅館で良かったです。お風呂も広々としていて、昔ながらな感じが良かったです。ただ、お風呂は脱いだスリッパ用の下駄箱があるといいかなと思いました。 またお料理もとっても美味しかったです。虫が入っている事を伝えると、別のお料理を代わりに出してくださったのですが、そのお料理が何か分からず聞くと担当の仲居さんも分からず「食べてみてください」と言われてしまったのが？？って感じでした。 また、能舞台を見たくて案内された大広間へ行くとまだ夕食中で「いつ頃なら？」と聞くと「そんなの分かりません」と言う感じに冷たくあしらわれてしまいました。 能舞台をウリにしているので見学できるのだと思っていたのに、とっても残念でした。 もちろん対応が素晴らしい方がほとんどだったので、そのような方々が際立ってしまい印象に残ってしまいました。。 ##### MINORU Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities お料理がひとつひとつ、とても美味しかったです。 アメニティなども充実しており、特に靴下やパックをもらえたのが、ありがたかったです。従業員の方も親切で、快適な宿泊ができました。 ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 金沢市から少し離れた静かな山の中で、 ホッと心が落ち着きます❀.\*･ﾟ お夕食が何を食べても美味しくて感動♡ ただ、蟹クリームチーズグラタンは少し脂っこいのか、大人には重いです。 若者には喜ばれると思いますが。 お風呂も気持ち良く、源泉のパックで更にお肌がスベスベ、もちもちになりました。 旅館の雰囲気も良いし、 旅館のスタッフさんも親切で、 朝早く目覚めてしまった私に、開放時間よりも早めに朝のお風呂用意して下さいました♪ とても居心地が良かったです。 ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience! Staffs are super nice~ They always smile and be friendly to everyone. Rooms are quiet, tidy and comfortable. The onsen❨hot spring❩ is amazing as well!!! Also, the food❨dinner and breakfast❩are delicate, fresh and delicious. A traditional Japanese environment is presented. I love the Japanese garden view and decoration. I will definitely recommend 元湯石屋 to others! ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### May, BKK Dec 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Authentic Japanese Ryokan Food and culture. Quiet and peaceful place. ##### May Stayed 1 night in Dec 2018 ### 10/10 Excellent #### h Dec 25, 2018 Liked: Staff & service, room comfort 接客がとてもよかったです ##### h Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller Dec 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 温泉、食事、部屋に満足です。ゆっくりした時間を過ごせました。 ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller Dec 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A different experience, but worth trying! A different experience from any hotel I’ve ever stayed before, but definitely worth trying. The level of service from the staff is amazing (they will go and wave goodbye to you as you leave!). ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Verified traveller Oct 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2018 ### 4/10 Poor #### Verified traveller Oct 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2018 ### 4/10 Poor #### Verified traveller Oct 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最悪なサービス 不評な口コミは削除してるのでしょうか？評価が高かったこちらの宿に、外国からのお客様をお連れしましたが、本当に最悪でした。 スタッフの方は、わたしたちが通訳しているのをさえぎって、日本語でまくしたてて急かしてきます。 夕食もこちらのペースを全く無視して次から次へと。 ドリンクメニューを渡されて、二秒後に、ビールですか、お酒ですか、ウーロン茶ですか、と、、まだ目を通してもいないのに、待ってといっても、どうしますか？を連呼する始末。 料理も次から次へとどんどんだされ、まだ始まったばかりなのに、メインのお肉を焼く鉄板に火をつけようとする始末。お酒も楽しみたいので、少しゆっくり出してくださいとお願いしたところ、熱いものは熱いうちに！と言われテーブルの上はいっぱいに、、熱いメインを熱いうちにとだされても、まだ前菜も途中なのにテーブルで冷めるだけです。 それを言っても、文句は厨房に言ってくれ、と、、。お客様の状況を厨房に伝えるのが客室係りの仕事なのに、本当に横柄で、流れ作業で、早く料理をだして早く食べて早くでてけと、言う雰囲気が伝わってきました。 みんな唖然としてました。 おもてなしの伝統を売りにしているのに、信じられません。 ほっとする間もなく、本当に疲れてしまいました。 わざわざ街の中心地から離れて、特別な旅館を外国からきた友人に経験させてあげたかったのに。。 この金額をとっておいてこんなサービスをするなんて、街中の普通のホテルを予約して、夕食も別に行った方がよっぽどましです。 わたしたちが行ったときは、他のお客様はほとんどが外国人グループでしたが、理由がわかりました。 こんなサービスをしていて、日本人に見捨てられて、外国人相手に古い旅館を売りにしてやってるんだなと。 責任者にクレームをつけたところ、お詫びをされて担当者を変えてくれました。 ですが、大切な時間は戻ってきません。お酒と食事と会話を楽しみながら久々の再会を喜び過ごしたかった時間は、焦らされてお酒も選べず、黙々と食べさせられ、疲れる残念な時間になりました。ぶち壊されました。 どれだけ謝られても時間は戻りません。そういったことをきちんと考え、これ以上がっかりする人がでないことを願います。 ##### Verified traveller Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hyatt Centric Kanazawa](https://www.expedia.ca/Kanazawa-Hotels-Hyatt-Centric-Kanazawa.h47085236.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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