Title: Castle at Kona Reef - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Castle at Kona Reef Beach condo with an outdoor pool and a hot tub ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/800000/791300/791231/d55aa1cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom, Ocean View | Private kitchen](https://images.trvl-media.com/lodging/1000000/800000/791300/791231/bee08348.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/791300/791231/81c5bd87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Garden View | Living area](https://images.trvl-media.com/lodging/1000000/800000/791300/791231/dc7ba7fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Garden View | Living area](https://images.trvl-media.com/lodging/1000000/800000/791300/791231/cb731c2f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Kailua Pier, Castle at Kona Reef provides amenities like a hot tub. Guests can connect to free in-room WiFi. 7.6 Good ## Popular amenities - - Hot tub - Dryer - Washer - Air conditioning - Barbecue grill ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=791231&PinnedHotelID=791231&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88090000/88080800/88080791/2dce3281_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kona Village, A Rosewood Resort Kaupulehu - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 67 reviews CA $1,500 CA $1,893 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Kailua-Kona-Hotels-Kona-Village.h88080791.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=1879&destination=Kailua-Kona&destType=MARKET&latLong=19.639994,-155.996933&searchId=1d0d7872-9de3-4af5-bf0b-447975d7c98c&top_cur=CAD) Ad ![4 bars/lounges, 2 poolside bars, swim-up bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42054/3ab622b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Resort Hualalai Kaupulehu - 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Pool - Spa - Restaurant - Air conditioning 8.2 Very good 2,712 reviews CA $271 CA $361 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Kailua-Kona-Hotels-Royal-Kona-Resort.h25276.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1879&destination=Kailua-Kona&destType=MARKET&latLong=19.639994,-155.996933&searchId=1d0d7872-9de3-4af5-bf0b-447975d7c98c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKailua-Kona-Hotels-CASTLE-At-Kona-Reef.h791231.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKailua-Kona-Hotels-CASTLE-At-Kona-Reef.h791231.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.62990%2C-155.98878&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=slghNMQ0bDIGvUlOr9d0uBitu5Q=) 75-5888 Alii Dr, Kailua-Kona, HI, 96740 #### What's nearby - Kona Brewing Company - 2 min drive - 1.9 km - Kailua Pier - 2 min drive - 1.6 km - Kailua-Kona Wharf - 3 min drive - 2.3 km - Kamakahonu Beach - 3 min drive - 2.3 km - Magic Sands Beach - 7 min drive - 4.9 km #### Getting around - Kona Intl. Airport (KOA) - 19 min drive #### Restaurants - ‪Royal Kona Resort Oceanfront Bar - ‬4 min walk - ‪Don's Mai Tai Bar - ‬4 min walk - ‪Kai Eats + Drinks - ‬10 min walk - ‪Huggo's On The Rocks - ‬6 min walk - ‪Black Rock Pizza - ‬8 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Castle at Kona Reef Beach condo with an outdoor pool and a hot tub Guests at this beach condo building will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed. Weekly housekeeping is available. Castle at Kona Reef offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished lanais. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Flat-screen televisions come with cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly. An outdoor pool and a hot tub are on site. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Outdoor pool, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/25300/25276/df9877d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Kona Resort Historic Kailua Village - Pool - Spa - Restaurant - Air conditioning 8.2 Very good 2,712 reviews CA $271 CA $361 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=25276&PinnedHotelID=25276&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/20000/19500/19443/2a8ac593.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Kona by the Sea Holualoa Village - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 1,132 reviews CA $203 CA $478 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=19443&PinnedHotelID=19443&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/101000000/100910000/100902900/100902825/dcaf9a58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kona Bali Kai Holualoa Village - Pool - Hot tub - Parking included - Outdoor space 8.4 Very good 53 reviews CA $358 CA $516 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=100902825&PinnedHotelID=100902825&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/83000000/82990000/82982600/82982538/f73032c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PACIFIC 19 Kona Historic Kailua Village - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 1,922 reviews CA $203 CA $281 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=82982538&PinnedHotelID=82982538&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/590000/581000/580914/4a5459ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kona Coast Resort Keauhou - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,398 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=580914&PinnedHotelID=580914&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/8000000/7720000/7714600/7714581/73bb732a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Historic Kailua Village - Pool - Hot tub - Breakfast included - Free WiFi 8.6 Excellent 1,025 reviews CA $303 CA $357 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=7714581&PinnedHotelID=7714581&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/30000/21800/21741/9a353a58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott King Kamehameha's Kona Beach Hotel Historic Kailua Village - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 1,003 reviews CA $349 CA $442 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=21741&PinnedHotelID=21741&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/50000000/49180000/49176000/49175916/7ea86a85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OUTRIGGER Kona Resort and Spa Keauhou - Pool - Hot tub - Pet-friendly - Kids pool 8.6 Excellent 1,009 reviews CA $320 CA $435 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=49175916&PinnedHotelID=49175916&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518173/ac83e2a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castle Kanaloa at Kona Keauhou - Pool - Hot tub - Kitchen - Parking included 7.6 Good 457 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11518173&PinnedHotelID=11518173&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Studio | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13280000/13279200/13279199/f11b3055.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kona Tiki Hotel Holualoa Village - Pool - Parking included - Free WiFi - Kitchen 9.4 Exceptional 222 reviews CA $300 CA $354 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=13279199&PinnedHotelID=13279199&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - Hot tub - Outdoor pool ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop - Toaster ### Bedrooms - Queen sofa bed - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Barbecue grill - Furnished lanai - Picnic area ### Laundry - Washer/dryer ### Comfort - Air conditioning - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Elevator - Designated smoking areas ### Services and conveniences - Free local calls - Housekeeping (weekly) - Iron/ironing board - Phone - Safe at front desk ### Location highlights - In a historical district - Near the ocean ### Things to do - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Jet skiing nearby - Kayaking nearby - Mountain biking nearby - Parasailing nearby - Rafting nearby - Sailing nearby - Scuba diving nearby - Snorkeling nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 13 units - 4 floors - Access via exterior corridors - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:30 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in information To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available ### Property payment types ## Important information ### Fees This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 155 for 1-bedroom units and USD 225 for 2-bedroom units, valid for stays of 1-9 nights; USD 225 for 1-bedroom units and USD 250 for 2-bedroom units, valid for stays of 10 nights or more. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number No Registration ID ### Property is also known as Castle Kona Castle Kona Reef Castle Reef Condo Kona Kona Castle Reef Castle Kona Reef Condo Kailua-Kona Castle Kona Reef Condo Castle Kona Reef Kailua-Kona CASTLE at Kona Reef Condo CASTLE at Kona Reef Kailua-Kona CASTLE at Kona Reef Condo Kailua-Kona Castle Kona Reef a Condominium Resort ## Frequently asked questions ### Does Castle at Kona Reef have a pool? > Yes, this property has an outdoor pool. ### Is Castle at Kona Reef pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Castle at Kona Reef? > This property doesn't offer parking. ### What time is check-in at Castle at Kona Reef? > Check-in start time: 4:30 PM; Check-in end time: midnight. ### What time is check-out at Castle at Kona Reef? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Castle at Kona Reef located? > Located in Historic Kailua Village, this beachfront condo building is in the historical district and within 1 mi (2 km) of Honl's Beach and Kailua Pier. Kona Inn Shopping Village and St. Michael The Archangel Church are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Castle at Kona Reef Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 171 8 - Good 230 6 - Okay 127 4 - Poor 55 2 - Terrible 36 ### 7.6/10 Cleanliness ### 7.0/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### ZAC Jul 29, 2025 Liked: Cleanliness, amenities Cool ##### ZAC Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Robert Jun 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the location, property was clean and nice! ##### Robert Stayed 6 nights in Jun 2024 ### 6/10 Okay #### Jamie Aug 28, 2024 Liked: Cleanliness Disliked: Communication I enjoyed the proximity to the beach and Kona, both were very walkable. ##### Jamie Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Calvin Dec 7, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved our stay there, comfy bed nice well stocked kitchen ##### Calvin ### 2/10 Terrible #### Shelly Jun 6, 2025 Disliked: Amenities The elevator was broke. My husband is in a wheel.chair. ##### Shelly Stayed 7 nights in May 2025 ### 8/10 Good #### Nicola Margaret Sep 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities Close to everything! Wonderful view. Great pool. Clean and comfortable. Would stay again. ##### Nicola Margaret Stayed 6 nights in Aug 2024 ### 8/10 Good #### Wayne Nov 9, 2024 Liked: Communication Easy access ##### Wayne Stayed 3 nights in Nov 2024 ### 8/10 Good #### Brian Sep 26, 2022 Liked: Cleanliness, property conditions & facilities, communication 1/2 mile from downtown Kona. Easy parking Great air conditioning ##### Brian Stayed 6 nights in Sep 2022 ### 8/10 Good #### Dale Jul 16, 2024 Liked: Cleanliness, room comfort, communication #### Relaxing, nice and quiet It was so peaceful and relaxing. Beach was right outside our lanai. Nice and quiet and clean. Definitely would go back … tomorrow! ##### Dale Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Levi Oct 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A great property that is very conveniently located in Kona. The condo rental had everything needed and the covered parking was great. Owner was prompt in responding when there was an issue with the code to get in. A nice little beach next door although it seems to be an overnight homeless sleeping area. We didnt have any safety issues that came from that though. Would stay again if back in Kona. ##### Levi Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Bonny Fay Jun 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication You have a beach right out your back door!! What a wonderful way to wake up!! Very clean and quite place to spend away. Unit was stocked with everything but spices, salt & pepper and a broom. We really enjoyed this unit! ##### Bonny Fay Stayed 4 nights in Jun 2024 ### 8/10 Good #### Carol Mar 31, 2025 Liked: Communication Pros: Amazing views from the condo of the beach and ocean; we did not use the pool on the property, but it looked nice. Easy to walk into town. Spacious 1 bedroom with 1 bathroom. Easy to park at the property. Friendly people. Cons: Condo is in need of a refresh - damaged drywall, vent is caked with dust, screen door is off track and difficult to open/shut, kitchen is pretty well equipped, but chipped plates (one was clearly repaired with some type of glue). When we arrived, there was sand around the kitchen sink and countertop and I wondered if a critter accesses the condo because we kept finding sand on the countertop despite the sliding door and front door remaining closed. ##### Carol Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Carlos Jul 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities This property was amazing, near beach view is something out of a commercial. I love the beach view during the day. It has everything you need when you travel with your family. Something’s do need some upgrades like the washer and dryer and the ceiling fan that was not working properly and some new curtains, but overall great stay. Parking was a breeze, they even allowed us to stay a few more hours past check out time for no extra charge. 4.5 stars. ##### Carlos Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Chris Oct 22, 2024 Liked: Cleanliness, amenities, communication We like that this was right beside Honl beach which we had a lovely view of. We loved where the pool was as well as it face the ocean with beautiful sunset views. The suite was big and comfortable with sufficient amenities. However one of the bifold doors was broken and completely off the hinges. I reported this but no one came to inspect or repair it. Also the bedroom had no curtains or blinds on the window and there was no sac in the bedroom either. ##### Chris Stayed 4 nights in Oct 2024 ### 8/10 Good #### Lisa Diane Dec 27, 2022 Liked: Cleanliness, amenities, property conditions & facilities It was pleasant! Coffee pot was old and shower in bedroom was not so great. Not enough hit water and the half shower door made for a messy, cold shower. ##### Lisa Diane ### 10/10 Excellent #### Robert Lee Sep 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The property and unit were very nice. Very comfortable and clean..everything you need for going to the beach was suppied in the room,except a surf board! Lol! It was a little confusing finding the condo at first. It is on the same complex as Kona Reef condos but is called Castle Kona Reef condo when I booked..It wasn't clear it was the same place. Other than that, it was a great place to stay. Onsite parking in garage was awesome! ##### Robert Lee Stayed 6 nights in Sep 2022 ### 2/10 Terrible #### Kimberly Jun 12, 2024 Disliked: Cleanliness, room comfort, communication #### Don’t waste your money TERRIBLE !!! Don’t waste your money WiFi don’t work Dirty linen No office staff on site No one calls your back Dirty towels Ad says welcome kit with supplies no supplies were given to us ##### Kimberly Stayed 2 nights in Jun 2024 ### 8/10 Good #### Verified traveller Aug 21, 2024 Disliked: Communication #### Great location! Terrible check in and poor unit “Remote host” could not find our reservation. Sent wrong room number. Walked back and forth on the property WITH LUGGAGE until Hotels.com reached owner for right room. Unit needs attention. Dirty fan in bedroom, curtains torn mostly due to window installation not completed. Location of final unit was amazing but unit needs about a weeks worth of work, replace curtains and updating. See images attached. ![Dirty fan. Never cleaned since installed. ](https://a.travel-assets.com/ugc/hotel-reviews/18A14387A25D25EAA2A010BF17B362F307DB44101724278198509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty fan. Never cleaned since installed. ](https://a.travel-assets.com/ugc/hotel-reviews/D6186E9F1F1A4E64162705979F9EA5112A34E6781724278192372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty fan. Never cleaned since installed. ](https://a.travel-assets.com/ugc/hotel-reviews/BFBC90D4B7D34AE56A479769207410F738549E2F1724278186841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty fan. Never cleaned since installed. ](https://a.travel-assets.com/ugc/hotel-reviews/AADA1F9031689DA393C55FF81ED7F18A877071551724278190664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Aug 2024 ### 2/10 Terrible #### Kristi Aug 14, 2024 Disliked: Cleanliness, property conditions & facilities, communication This was a DEVASTATING experience for me and my daughter as we travelled all the way from WI and arrived to a room that was not even cleaned and disgusting. We spent our first night buying cleaning supplies and disinfecting the place, including washing the sheets, as the manager told me they could not send housekeeping until the next morning. They have promised to refund me one night stay and cleaning supplies, of which I still have not seen this refund. We wanted to stay somewhere else but last minute notice of 5 nights in Kona was difficult to find. So devastating and disappointing. DON'T STAY HERE! ##### Kristi Stayed 5 nights in Aug 2024 ### 6/10 Okay #### Kathy Apr 1, 2023 Liked: Cleanliness Condo unit needed some maintenance before check in Bedside lampshade broken and left ( with pieces) in bedroom . Louvre doors enclosing laundry machines broken and wooden slats left laying inside the Cupboard .Parking pass was to be left in unit for new customer but no parking pass was found. We ended up writing our info on a piece of paper and placing that on the dashboard . ##### Kathy Stayed 5 nights in Mar 2023 ### 4/10 Poor #### Henry Oct 25, 2022 Disliked: Cleanliness, room comfort I was very disappointed in the unit we booked. The resort was beautiful, and well maintained. The unit we stayed in was filthy. It was very out dated. The air conditioning unit was in the living room, but the air didn't make it back to the bedroom, which made for very uncomfortable sleeping. There was a hide a bed in the living room, but it was broken so we couldn't sleep on it, and really just a piece of crap. The matress pad that was on the matress had several pee stains on it. The recliner in the living room was broken, so it didn't recline, and it had a horrible odor. My wife had to clean the bathtub because there was soap scum, and as she put it, absolutely gross. The only good thing about this place was the location, and the view. Very central to most places. You could walk to the shop's and restaurants. The patio outside our unit had a beautiful view of the water, and right next to a very small beach. If it weren't for these two things things, location, and the resort itself, i would give this place a below 1 rating if there was one. It was clearly not taken care of, and the owner obviously doesn't care!! ##### Henry Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Mary Apr 6, 2024 Liked: Amenities, property conditions & facilities, communication This was our second time staying at the Kona Castle Reef . This oceanfront unit was comfortable, tidy and an excellent layout. Some of the lighting fixtures seemed dated and Could use replacement . Having the bbq’s there as an alternative cooking option was fantastic. We can’t wait to visit again next year and hopefully secure the same unit as we did this time . ##### Mary Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Chris Sep 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice location and the place was amazing! ##### Chris Stayed 6 nights in Aug 2023 ### 2/10 Terrible #### Timothy Mar 19, 2023 Disliked: Cleanliness, room comfort, communication #### Held Our Room Ransom Through Hidden Fees HIDDEN FEES! After paying in full prior to our trip through Hotels.com, we received an email from the management company 6 hours before our check in (while we were still on the plane to Hawaii) that we had an outstanding balance of $312.00, which was more than the price of a one night stay. When we landed and I was able to call, they claimed it was a cleaning fee and we would not receive our check in information until it was paid. Seeing as our only other option was to desperately find a new place, we paid the ransom. I called the manager about this fee, who said these fees were disclosed earlier. When I sent her my Hotels.com receipt stating my whole stay had already been paid for, along with her management company’s message via Hotels.com that never stated any price on these hidden fees, she went silent and refused to answer our calls or respond back to our multiple voicemails. She could not point out anywhere in the contract where these high fees would be charged. As for the “cleaning fee”, the floors were absolutely filthy when we arrived, with the bottoms of our feet turning black within seconds of entering the unit and removing our shoes. The only cleaning received during our three nights came after we left. The closet door to the washing machine was also busted through. This company was completely dishonest about the costs and I would urge anyone looking to book this place to reconsider. ##### Timothy Stayed 3 nights in Mar 2023 ### 8/10 Good #### William Aug 25, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay while on the Big Island ##### William Stayed 5 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Hilton Hawaiian Village Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-Hilton-Hawaiian-Village-Waikiki-Beach-Resort.h13857.Hotel-Information) > > [Club Wyndham Royal Sea Cliff](https://www.expedia.ca/Kailua-Kona-Hotels-Club-Wyndham-Royal-Sea-Cliff.h1060302.Hotel-Information) > > [Aston Kona by the Sea](https://www.expedia.ca/Kailua-Kona-Hotels-Aston-Kona-By-The-Sea.h19443.Hotel-Information) > > [Kona Coast Resort](https://www.expedia.ca/Kailua-Kona-Hotels-Kona-Coast-Resort.h580914.Hotel-Information) > > [Park Shore Waikiki](https://www.expedia.ca/Honolulu-Hotels-Park-Shore-Waikiki.h13853.Hotel-Information) > > [The Twin Fin Hotel](https://www.expedia.ca/Honolulu-Hotels-The-Twin-Fin-Hotel.h34498.Hotel-Information) > > [Club Wyndham Mauna Loa Village](https://www.expedia.ca/Kailua-Kona-Hotels-Club-Wyndham-Mauna-Loa-Village.h1060311.Hotel-Information) > > [Four Seasons Resort Maui at Wailea](https://www.expedia.ca/Kihei-Hotels-Four-Seasons-Resort-Maui-At-Wailea.h14336.Hotel-Information) > > [Royal Sea Cliff Kona by OUTRIGGER](https://www.expedia.ca/Kailua-Kona-Hotels-Royal-Sea-Cliff-Kona-By-OUTRIGGER.h7733.Hotel-Information) > > [OUTRIGGER Reef Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-OUTRIGGER-Reef-Waikiki-Beach-Resort.h23249.Hotel-Information) > > [Waikiki Beach Marriott Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Waikiki-Beach-Marriott-Resort-Spa.h5306.Hotel-Information) > > [Grand Wailea Maui, A Waldorf Astoria Resort](https://www.expedia.ca/Kihei-Hotels-Grand-Wailea-Maui.h7867.Hotel-Information) > > [Moana Surfrider, A Westin Resort & Spa, Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Moana-Surfrider.h15534.Hotel-Information) > > [OUTRIGGER Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-OUTRIGGER-Waikiki-Beach-Resort.h13791.Hotel-Information) > > [Club Wyndham Kona](https://www.expedia.ca/Kailua-Kona-Hotels-Club-Wyndham-Kona-Hawaiian-Resort.h1060278.Hotel-Information) > > [Prince Waikiki](https://www.expedia.ca/Honolulu-Hotels-Prince-Waikiki.h287.Hotel-Information) > > [Hotel Kona Bali Kai](https://www.expedia.ca/Kailua-Kona-Hotels-Hotel-Kona-Bali-Kai.h36447226.Hotel-Information) > > [Holua Resort](https://www.expedia.ca/Kailua-Kona-Hotels-Holua-Resort.h890813.Hotel-Information) > > [Wailea Beach Resort - Marriott, Maui](https://www.expedia.ca/Kihei-Hotels-Wailea-Beach-Resort-Marriott.h20303.Hotel-Information) > > [Hyatt Place Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Hyatt-Place-Waikiki-Beach.h2766.Hotel-Information) > > [Sheraton Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-Sheraton-Waikiki.h7385.Hotel-Information) > > [Hilton Waikiki Beach Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Hilton-Waikiki-Beach.h25227.Hotel-Information) > > [Fairmont Kea Lani Maui](https://www.expedia.ca/Kihei-Hotels-Fairmont-Kea-Lani-Maui.h8765.Hotel-Information) > > [Kanaloa at Kona by OUTRIGGER](https://www.expedia.ca/Kailua-Kona-Hotels-Kanaloa-At-Kona-By-OUTRIGGER.h28501.Hotel-Information) > > [Castle Kanaloa at Kona](https://www.expedia.ca/Kailua-Kona-Hotels-Kanaloa-At-Kona-By-Castle.h11518173.Hotel-Information) > > [Holiday Inn Express Waikiki by IHG](https://www.expedia.ca/Honolulu-Hotels-Holiday-Inn-Express-Waikiki.h7795.Hotel-Information) > > [Sheraton Princess Kaiulani Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Sheraton-Princess-Kaiulani.h18246.Hotel-Information) > > [OUTRIGGER Kona Resort and Spa](https://www.expedia.ca/Kailua-Kona-Hotels-Outrigger-Kona-Resort-And-Spa.h49175916.Hotel-Information) > > ['Alohilani Resort Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Alohilani-Resort-Waikiki-Beach.h21781.Hotel-Information) > > [Hyatt Regency Waikiki Beach Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Hyatt-Regency-Waikiki-Beach-Resort-Spa.h19988.Hotel-Information)