4/10 – Médiocre
Paula M.
4 mai 2025
Points forts : Propreté
I will not be staying with Caldwell Banker again!
When I walked into this unit, it was lovely. The place was clean and had no bugs. The next day a family with a small child moved in above me. I could hear the child running back and forth in their unit, moving the furniture around and hollering. I contacted CB regarding this situation and was told to let the property manager know. Over the course of my entire stay (9 days), I was in contact with CB and the property manager regarding this family. The child would wake me every morning around 5am by their excessively loud noises (running, dragging furniture around, hollering, slamming doors)! I wouldn’t be able to fall asleep until after that child did; which was usually after 11pm.The final decision that CB gave me was that I could move into another unit on my second to last day. I would have to pay for any difference in the cost though. Other issues: *dirty dishes*no grill utensils *no propane *verticle blinds brokenI love visiting the Big Island and really wanted to leave a good review; but, with their lack of interest in Kona Bali Kai Condominium rules and concern for my well being, I feel I could not. The condo rules were Quite Hours 10pm-8am on weekdays and 11pm-8am on weekends.
Paula M.
Séjour de 9 nuits en avril 2025