Extérieur

Red Roof Inn Johnson City – Avis

2 out of 5
Red Roof Inn Johnson City
210 Broyles Drive E, Johnson City, TN

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 405 avis sur 1009." "
Note de 8 – Bien, d’après 338 avis sur 1009." "
Note de 6 – Acceptable, d’après 128 avis sur 1009." "
Note de 4 – Médiocre, d’après 78 avis sur 1009." "
Note de 2 – Terrible, d’après 60 avis sur 1009." "

8,2/10

Propreté

8,6/10

Service et personnel

7,0/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Marie-Laure

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bonne chambre mais l'air conditionnée faisait beaucoup de bruits
Séjour de 1 nuit en avril 2022
MILAN KB a répondu le 15 avr. 2022
Thanks for taking the time to provide us with your valuable feedback. I am glad to learn that you liked our modern and up-to-date service.

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

4/10 – Médiocre

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : Propreté
Séjour de 2 nuits en avril 2019

4/10 – Médiocre

Jennifer

Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires
Points faibles : Service et personnel, commodités
Owner of the hotel was a rude and inconsiderate.
Séjour de 2 nuits en mai 2024
Gabrielle RediResponse Specialist a répondu le 27 mai 2024
Thank you for taking a moment to leave a review, Jennifer. The staff and I at the Red Roof Inn Johnson City were disappointed to see your 2/5 score following your stay. You stated that the owner of the hotel was rude and inconsiderate. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 – Médiocre

Robert

Séjour de 3 nuits en mai 2024
Gabrielle RediResponse Specialist a répondu le 27 mai 2024
Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Johnson City were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 – Excellent

Patricia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice big rooms and friendly staff
Séjour de 1 nuit en mai 2024
Kamaria RediResponse Specialist a répondu le 25 mai 2024
Dear Patricia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the rooms to be spacious and our staff to be friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 – Bien

Christopher

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Nothing else to say
Séjour de 1 nuit en mai 2024
Kamaria RediResponse Specialist a répondu le 25 mai 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 – Terrible

Melissa

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This hotel was NOT clean. The carpet was sticky in between the two beds, the A/C display was broken and took forever to figure out how to get it to the right temperature, the A/C fan was SO loud it woke us up multiple times throughout the night, and despite all of the signs stating no smoking in the room the bed sheets reeked of cigarette smoke and we had to wash all of our clothes when we got to our final destination. I would never stay here again. This hotel desperately needs an overhaul. It's old and grimy.
Séjour de 1 nuit en mai 2024
OnielRediresponse Specialist a répondu le 24 mai 2024
Thank you Melissa, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. Please accept our most sincere apologies for the concerns you described regarding the carpets and the smell the room had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

John

Voyage en famille
Room was ok
Séjour de 2 nuits en mai 2024
Kamaria RediResponse Specialist a répondu le 21 mai 2024
Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JOHNSON CITY. It's great to hear that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 – Bien

Kelly

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Comfortable stay and easy access.
Séjour de 1 nuit en mai 2024
Kamaria RediResponse Specialist a répondu le 21 mai 2024
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be comfortable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
LaTunde RediResponse Specialist a répondu le 20 mai 2024
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 – Médiocre

Jacob

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Chirell RediResponse Specialist a répondu le 18 mai 2024
Dear Jacob,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 – Bien

Parth

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was great living so close to everything in Johnson city
Séjour de 2 nuits en mai 2024
Chirell RediResponse Specialist a répondu le 13 mai 2024
Dear Parth,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being in close proximity to everything in Johnson city. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Nadine

Points forts : Service et personnel, état et installations de l’hébergement
It was so clean, tidy, well appointed and well managed.
Séjour de 1 nuit en mai 2024
Linton RediResponse Specialist a répondu le 10 mai 2024
Dear Nadine,Thank you for telling us about your recent visit at RED ROOF INN JOHNSON CITY. I'm elated to read that the cleanliness of our rooms met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 – Bien

Sean

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Samantha RediResponse Specialist a répondu le 9 mai 2024
Thank you for your positive rating, Sean. The staff at the RED ROOF INN JOHNSON CITY and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel is well kept. The staff were helpful and kind.
Séjour de 1 nuit en avril 2024
Chirell RediResponse Specialist a répondu le 3 mai 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our well kept location, helpful and kind staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Stephanie, Knoxville

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super nice staff at the desk. Room is clean and comfortable. Great rate as well.
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 1 mai 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Stephanie, I am glad to read that you had a great encounter with us and we truly appreciate your comments about our super nice front desk staff, your clean and comfortable room, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 – Excellent

Tika, Antioch

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Open and good parking lots
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 28 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Tika, I am happy to hear that you found our parking lots to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Tika, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 – Bien

Rodney

Voyage de couple
Good price. Fairly modern
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 28 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Rodney, I am glad to read that you had a great encounter with us and we truly appreciate your kind remarks about our good prices and fairly modern hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Rodney, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would give it excellent if the served continental breakfast
Séjour de 1 nuit en avril 2024
Oniel Rediresponse Specialist a répondu le 25 avr. 2024
Thank you William, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Excellent

Steven

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice staff
Séjour de 1 nuit en avril 2024
Oniel Rediresponse Specialist a répondu le 25 avr. 2024
Thank you Steven, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Excellent

Ronald

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Gabrielle RediResponse Specialist a répondu le 26 avr. 2024
Thank you for taking a moment to leave a review, Ronald. The staff and I at the Red Roof Inn Johnson City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 – Acceptable

Robert

Points forts : Propreté, service et personnel
Heat didn't work in the room
Séjour de 1 nuit en avril 2024
Gabrielle RediResponse Specialist a répondu le 22 avr. 2024
Dear Robert,Thank you for your review following your stay at Red Roof Inn Johnson City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the heat didn't work in the room, so I have shared your comments with management in an effort to address the issue. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 – Excellent

Christopher

Séjour de 1 nuit en avril 2024
Adraine Rediresponse Specialist a répondu le 14 mai 2024
Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 – Médiocre

Pam

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Price was great! Felt unsafe.
Séjour de 2 nuits en avril 2024
Olivia RediResponse Specialist a répondu le 17 avr. 2024
Hello Pam, Thank you for telling us about your stay at the Red Roof Inn Johnson City. It's great to hear that you found our price to be great, despite the issue you highlighted. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 – Bien

Susan Diane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Kerry-Lee RediResponse Specialist a répondu le 16 avr. 2024
Dear Susan, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Excellent

casey

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
I was pleasantly surprised at the cleanliness of this hotel and the quietness of the area.
Séjour de 1 nuit en avril 2024
Carla RediResponse Specialist a répondu le 11 avr. 2024
Dear Casey,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. Our goal is to provide a clean, quite and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Kimberly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent customer service
Séjour de 2 nuits en avril 2024
Carla RediResponse Specialist a répondu le 10 avr. 2024
Dear Kimberly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. I am glad to read that you were pleased with the customer service provided, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

BOBBY, Laurinburg

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff very friendly, room was clean and well maintained, entire property was clean
Séjour de 1 nuit en avril 2024
Carla RediResponse Specialist a répondu le 8 avr. 2024
Dear Bobby,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. We are delighted to read that you were pleased with the friendliness of our staff, the cleanliness of the room, how well it was maintained as well as the cleanliness of our entire property. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 – Bien

Stephanie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Affordable place to stay
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 7 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Stephanie, I am happy to hear that you found our hotel to be affordable. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 – Excellent

Micala

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the close proximity to everything! Shopping dining and the ball fields!
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 7 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Micala, I am happy to hear that you were pleased with the convenience of our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Micala, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 – Bien

Anna

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel
The manager is VERY nice!
Séjour de 1 nuit en avril 2024
Sharma RediResponse Specialist a répondu le 4 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Anna, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our very nice manager. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Anna, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 – Acceptable

talita

Séjour de 3 nuits en mars 2024
LaTunde RediResponse Specialist a répondu le 24 avr. 2024
Hello Talita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Bien

Bill

Voyage en famille
Y
Séjour de 1 nuit en avril 2024
Kerry-Lee RediResponse Specialist a répondu le 3 avr. 2024
Dear Bill, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Bien

Anna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Kamaria RediResponse Specialist a répondu le 1 avr. 2024
Hello Anna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 – Acceptable

Judith Johnson

Séjour de 1 nuit en mars 2024
Kamaria RediResponse Specialist a répondu le 31 mars 2024
Hello Judith, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 – Médiocre

Joan

Voyage avec des animaux de compagnie
Points faibles : Service et personnel, état et installations de l’hébergement
The fixtures in the bathroom were rusty. There was not maid service to dump the trash or bring clean towels on day two and when the towels did arrive they were dumped onto a chair and not put away. Saturday night included quite a few noisy people hanging around outside. Also note that the mini fridge does not have a small freezer section.
Séjour de 3 nuits en mars 2024
Sharma RediResponse Specialist a répondu le 29 mars 2024
Thank you for taking a moment to leave a review, Joan. The staff and I at the RED ROOF INN JOHNSON CITY were disappointed to see your 2/5 score following your stay. You indicated that the conditions of the fixtures in the bathroom, our housekeeping schedule, and the other issues mentioned dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

8/10 – Bien

W Philip

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
big hotel. hard to find office. Rooms very large and nice.
Séjour de 1 nuit en mars 2024
Sharma RediResponse Specialist a répondu le 27 mars 2024
Thank you for taking a moment to leave a review, W. The staff and I at the RED ROOF INN JOHNSON CITY appreciate your 4/5 score. I am happy to hear that you found the rooms to be nice, and you were pleased with the size and our hotel. However, you indicated that you had difficulties finding our location and I am sorry for your experience. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours,Sharma Red Roof Management RediResponse Specialist

8/10 – Bien

Emily

Voyage en famille
Points forts : Propreté, service et personnel
This is a great low cost option when you are driving through the area. It is a safe and clean place to stay. But as a suggestion, bring an extra pillow. :)
Séjour de 1 nuit en mars 2024
Toni-Ann RediResponse Specialist a répondu le 25 mars 2024
Hello Emily,Thank you for choosing to review our RED ROOF INN JOHNSON CITY. We are happy to know that you had a good experience as you found it to be a clean, safe and budget friendly space to stay. We apologize however, if the pillows provided were not to your liking. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Michael Joseph

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean
Séjour de 1 nuit en mars 2024
Chirell RediResponse Specialist a répondu le 23 mars 2024
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, quite, reasonably priced.
Séjour de 1 nuit en mars 2024
Chirell RediResponse Specialist a répondu le 19 mars 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates, clean and quite location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Excellent

robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was very clean and everything worked. There were no problems.
Séjour de 2 nuits en mars 2024
Chirell RediResponse Specialist a répondu le 19 mars 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience Red Roof Inn Johnson City at the RED ROOF INN TUCSON NORTH - MARANA. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 – Acceptable

Caroline

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The room seemed mostly clean. The first room we were given, however, had a strong chemical odor. We kept the door open to see if it would air out, but it did not seem to. We asked for another room and it was better. The room was okay considering it was economically priced. I was glad I brought my own pillow but I wished I had another blanket.
Séjour de 1 nuit en mars 2024
Chirell RediResponse Specialist a répondu le 17 mars 2024
Dear Caroline,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Johnson City. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean room. You indicated that you were unsatisfied with the odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 – Médiocre

KEN

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Very old building-water handle off at sink -sheet clean but stained-bug crawling on floor in the middle of night
Séjour de 1 nuit en mars 2024
Recordo, Rediresponse Specialist a répondu le 7 mars 2024
Hello Ken,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I'm sorry to hear that our building appearance wasn't to your liking, the sink was faulted, and you also mentioned encountering insects. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 – Bien

Richard

Séjour de 1 nuit en mars 2024
Recordo Rediresponse Specialist a répondu le 6 mars 2024
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 – Bien

Deborah, OAK RIDGE

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to Hwy. Shopping and food options all around.
Séjour de 1 nuit en mars 2024
Recordo Rediresponse Specialist a répondu le 3 mars 2024
Dear Deborah,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Johnson City. It's great to see that you were pleased with how conveniently located our property was. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 – Excellent

Deannalynn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me and my kids loved it
Séjour de 1 nuit en février 2024
Kerry-Lee RediResponse Specialist a répondu le 2 mars 2024
Dear Deannalynn,Thank you for your perfect rating of 5/5 and for taking a moment to complete our guest survey regarding your stay at the RED ROOF INN JOHNSON CITY. I was happy to read you and your kids loved your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction here at Red Roof. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Excellent

Bobby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Five nights. Everything was very good and I will stay there in the future.
Séjour de 6 nuits en février 2024
Sharma RediResponse Specialist a répondu le 29 févr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Bobby, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about everything being very good at our hotel and you would stay again. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Bobby, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very good stay at an affordable price! Sincerely, Red Roof Management

8/10 – Bien

Wayne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good stay
Séjour de 3 nuits en février 2024
Sharma RediResponse Specialist a répondu le 27 févr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Wayne, I am happy to hear that you found your stay to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Wayne, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 – Excellent

Guadalupe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
mucho ruido de cuarto a cuarto, peto lo demas estuvo bien
Séjour de 3 nuits en février 2024
Toni-Ann RediResponse Specialist a répondu le 23 févr. 2024
Hola Guadalupe,Gracias por su reseña de nuestro Red Roof Inn Johnson City. Nos complace ver su puntuación de 5/5 en nuestra propiedad; sin embargo, indicó que hubo interrupciones por ruido que obstaculizaron su experiencia. Esto es lamentable. Los comentarios de nuestros huéspedes siempre son bienvenidos ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en el futuro para brindarle una estadía más cómoda.Atentamente,Gestión del techo rojo