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Baymont by Wyndham Jackson – Avis

2.5 out of 5
Baymont by Wyndham Jackson
465 Vann Dr, Jackson, TN

Avis

6,8
Note de 10 – Excellent, d’après 253 avis sur 1003." "
Note de 8 – Bien, d’après 283 avis sur 1003." "
Note de 6 – Acceptable, d’après 195 avis sur 1003." "
Note de 4 – Médiocre, d’après 139 avis sur 1003." "
Note de 2 – Terrible, d’après 133 avis sur 1003." "

7,0/10

Propreté

7,6/10

Service et personnel

6,2/10

Commodités

6,8/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

Debbie

Voyage de couple
Points forts : Service et personnel
Some of the locks were in disrepair. The breakfast was not as advertised
Séjour de 1 nuit en mai 2024

10/10 – Excellent

venuste

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect hotel
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 27 mai 2024
Dear Venuste,Thank you for choosing the Baymont by Wyndham for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

Kaitlyn

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Customer Care a répondu le 27 mai 2024
Dear Kaitlyn,Thank you for choosing the Baymont by Wyndham for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 22 mai 2024
Dear David,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

8/10 – Bien

Jim

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient location to I-40. Price reasonable. Parking convenient.
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 15 mai 2024
Dear Jim,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

Davell

Points forts : Propreté
Points faibles : Service et personnel
Its a nice hotel
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 15 mai 2024
Dear Davell,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

Kimberly

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were clean and quiet. Kind staff anc good rates.
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 15 mai 2024
Dear Kimberly,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

4/10 – Médiocre

Samuel

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The floor staff/ cleaning crew was not polite at alll. It was hard to get service from them..Security keys hardly ever work,request a King size bed an got a Queen's size..
Séjour de 4 nuits en mai 2024
Customer Care a répondu le 14 mai 2024
Dear Samuel,Thank you for choosing the Baymont by Wyndham for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

4/10 – Médiocre

Isaac

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
It’s a crap hole. My room wasn’t as bad as the google reviews, but it was the dirtiest hotel I stayed in. It worked for me for one night, to shower sleep and get out. But I would never bring my family here. The bedding looked clean as did the towels. The bed itself had stains down the side. I’m hoping someone spilled a glass of wine and that it’s not blood, but I slept one the other side of the bed after that discovery. The carpet had crumbs and other indicators that the cleaners just hit the bathroom and bedding. It worked, but I would not recommend.
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 13 mai 2024
Dear Isaac,We want to take this opportunity to apologize for the service you received during your stay at our Baymont by Wyndham Jackson.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Management has been given your review and the issues will be addressed immediately. Thank you for choosing the Baymont by Wyndham Jackson and we look forward to the opportunity to better serve you in the future.

2/10 – Terrible

Surath

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Terrible, noisy toilet and A/C unit. Front desk people in evening acted like he did not want to be there. Never again.
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 12 mai 2024
Dear Guest,Thank you for taking the time to submit a review of your stay. We are sorry that your recent experience at our property was less than perfect. Your concerns have been noted and are under review by management. We hope to fix these concerns and serve you again in the future,

8/10 – Bien

Sandy

Voyage en famille
Points forts : Propreté
Convenient location. Wish gym had longer hours, towels and water.
Séjour de 1 nuit en avril 2024
Customer Care a répondu le 8 mai 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

10/10 – Excellent

Tarria

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The suite was big nd spacious.. i really enjoyed my stay.. da jacuzzi was everything
Séjour de 1 nuit en mai 2024
Customer Care a répondu le 8 mai 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

10/10 – Excellent

Dawn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable, affordable, clean. No issues
Séjour de 2 nuits en avril 2024
Customer Care a répondu le 2 mai 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

10/10 – Excellent

Tavaris

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the bed were nice for me and my wife room wear clean
Séjour de 2 nuits en avril 2024
Customer Care a répondu le 2 mai 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

6/10 – Acceptable

Steven M

Voyage de couple
Points forts : Propreté
It was ok
Séjour de 1 nuit en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Steven,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

8/10 – Bien

Christina

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Everything was okay. Besides one of the beds had a bad dip in it. And they knew about it.
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 13 mai 2024
Dear Steven,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

4/10 – Médiocre

Stephan

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We chose this property based on it advertising an indoor pool, and the rooms had jacuzzis. They kept the pool closed for the entire duration of our trip without explanation despite multiple attempts to find out why. The jacuzzi was much to small as well. The room we were in was supposed to be their best available but it was musky with the feel of a shady local. There were no elevators and the wooden stairways seemed a bit flimsy as they wobbled while climbing them. Do not stay here unless you absolutely must.
Séjour de 2 nuits en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Stephan,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 – Excellent

Chris

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The cleanest of housekeeping facilities
Séjour de 2 nuits en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Chris,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

Zaderrius

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Zaderrius,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

2/10 – Terrible

Stian

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Called to verify the hotel has a pool before booking. When we arrived 10 minutes later, the pool had been closed for maintenance for the past 3 days. Hallways smelled highly of smoke and stairwells smelled very bad too. Breakfast does not get refilled an hour before it ends and was very limited. TV was incredibly slow with many blank channels and no guide to figure out what channels you could use. No elevator. Luggage carts were hidden in a stairwell halfway down a hallway, nowhere near the front desk.
Séjour de 1 nuit en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Stian,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

8/10 – Bien

Sebastian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had everything we needed for our 1 night stay. Clean, safe, off the highway.
Séjour de 1 nuit en avril 2024
Customer Care a répondu le 13 mai 2024
Dear Sebastian,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

10/10 – Excellent

Heather, Weatherford

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pool area was very nice and clean. The breakfast was great and the rooms were clean and comfortable. Will stay again when traveling.
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 5 avr. 2024
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive and will return again. We look forward to hosting you again soon! Have a wonderful day!

10/10 – Excellent

Eric

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is in the perfect location if you looking for food options and Walmart is like a mile away. Fast friendly service was a plus. Every staff member spoke and said have a good day which is rare nowadays.
Séjour de 2 nuits en mars 2024
Customer Care a répondu le 5 avr. 2024
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive. We look forward to hosting you again soon! Have a wonderful day!

10/10 – Excellent

Ariana Faith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 5 avr. 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. Have a wonderful day!

6/10 – Acceptable

Regina

Voyage en famille
Points forts : Commodités
Points faibles : État et installations de l’hébergement
Decent sized pool. Rooms were dirty. Our party had 3 rooms. One had used dental picks on the night stand. Another had candy wrappers and some black plastic things on the floor. Those seem like pretty basic things when cleaning rooms so I don’t want to think about what was missed that we didn’t see. Killed a few spiders in the bathrooms.
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 28 mars 2024
We are sorry that your experience during your stay was less than perfect. Your concerns have been escalated to management for review. We will make a complete inquiry into housekeeping for the problems you listed. I hope you give our property the chance to correct the mistakes we made during your stay and you choose our hotel again. Have a blessed day!

4/10 – Médiocre

Keith

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 5 avr. 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are sorry that your stay was less than the perfect experience you expected. We will review the details of your stay and make changes to improve our service to the next guest. Have a wonderful day!

8/10 – Bien

Jason

Voyage en famille, Voyage de couple
This property was under renovation and just smelled bad
Séjour de 1 nuit en mars 2024
Customer Care a répondu le 28 mars 2024
We are sorry that your experience was less than perfect during your stay. Yes, our property is under renovations. We want a more updated look and relaxed feel for our guests. During our renovations, it does tend to make things extra messy. We are working hard to complete the renovations soon and hope you choose our hotel again soon.

10/10 – Excellent

Zebulun

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Mike at the front desk was very helpful and nice ! Will definitely stay again ! Met the day shift staff upon leaving and they were great also ! So many mixed reviews but I was expecting the worse and it wasn’t bad at all !
Séjour de 2 nuits en mars 2024
Customer Care a répondu le 5 avr. 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. The staff was happy to hear that you enjoyed their service, and Mike said thank you for the kind comment. Have a wonderful day!

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, service et personnel
The house keeping staff was very loud.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Shelley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay!
Everything about this hotel was great! From the friendly staff, warm indoor pool, clean room, comfortable beds, and great warm breakfast (with eggs, sausage, waffles, biscuits, and more). Highly recommend!
Séjour de 1 nuit en février 2024
Customer Care a répondu le 28 févr. 2024
Thank you for taking the time to submit a post-stay review and comments. We are so glad that your stay was such a positive experience. We look forward to offering you great service again in the future. Thank you again and have a wonderful day!

8/10 – Bien

Ashley

Voyage de couple
Points forts : Service et personnel
The room was nice. One of the reason we picked this location is the pool. Was very bummed that we went to the local store to get bathing suits and get back and the pool was closed for maintenance and was closed the rest of our trip. I understand things happen but was very bummed
Séjour de 3 nuits en février 2024
Customer Care a répondu le 28 févr. 2024
We are sorry that your stay was less than perfect due to pool maintenance, and we appreciate you understanding that sometimes issues arise without notice. We address all issues immediately and it was determined to close the pool for guest safety. Our pool is reopened, and hopefully your next stay with us will have the pool fully operational during your stay. Thank you for choosing us, and we look forward to providing that perfect experience the next stay,

8/10 – Bien

Charles

Séjour de 1 nuit en février 2024
Customer Care a répondu le 13 mai 2024
Dear Charles,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.

6/10 – Acceptable

Valerie

Voyage en famille, Voyage en groupe
Points faibles : Propreté, confort de la chambre
Kind of Scary
Overall experience was not horrible, however, I will not stay here again. My husband is in construction, so this is nothing against those that support our infrastructure, but we couldn't get into the breakfast room due to the volume of guy's eating before work. Then they shut down their breakfast at 9 a.m. and did not replenish after the initial onslaught. That I can look past, as I don't really eat breakfast, more for the coffee, which was good. However, the owner appears to actually live in one of the downstairs rooms and has a kitchen and cooked strong smelling food, again not bad enough to say I wouldn't stay again. It was the women screaming in the parking lot at 12:10 a.m. for 10 minutes, not sure if it was a fight with a partner or if she needed help. I tried calling the front desk, which went to voicemail and it didn't seem that there was anything done about it. Was going to call 911, but it did stop and I just prayed that she was fine. Very scary and that is why I won't be going back.
Séjour de 3 nuits en février 2024
Customer Care a répondu le 5 avr. 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are sorry that your stay was less than the perfect experience you expected. We will review the details of your stay and make changes to improve our service to the next guest. Have a wonderful day!

6/10 – Acceptable

norman

Points forts : Propreté
Points faibles : Service et personnel, confort de la chambre
Séjour de 1 nuit en février 2024

10/10 – Excellent

Peter James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed the stay, staff very pleasant & accommodating!
Séjour de 6 nuits en janvier 2024

6/10 – Acceptable

Carrie

Séjour de 1 nuit en février 2024

6/10 – Acceptable

James

Voyage en famille
Points faibles : État et installations de l’hébergement
Checking in the lady was very nice but the computer was giving her trouble. Room key did not work on the side door had to walk around to other door. Room was nice but very crowded. Bathroom is tiny. Tv cable was not very good. Got up the next day and the free breakfast was a joke out of everything and they said they were going to restock but there was not even enough for everyone to get something ( 4 adults and 3 kids). Going back to the room I walked by the front desk and said hi to the man behind it and he did not even acknowledge me. I would not stay here again. But it is a great location
Séjour de 1 nuit en février 2024

8/10 – Bien

Maranda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The staff members were all polite and the hotel was very clean for an older building. As we pulled up we were a little hesitant, but we were pleasantly surprised once inside.
Séjour de 1 nuit en février 2024

4/10 – Médiocre

Cindy

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
For the price of this room, you would have expected something more period it was very small and cramped. The noise level was unbelievable very old motel. That has just had a slap of paint put on It. You could tell that someone had kicked in the door in the room that we were in. It was actually kind of frightening to be in there by yourself. Staff was friendly enough but gave off. A very weird vibe or couldn't speak English very well. Breakfast was not as advertised just disappointed. I guess is what I need to say disappointed
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Callie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved my room!! Balcony over the pool, jacuzzi tub in the room and plenty of space! I loved the blackout curtains and the privacy!
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Callie

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The pool is really nice, the rooms are spacious, great beds, decent showers and amazing staff!! Mike is the best!!
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Mondreyon

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenience to the interstate and the staff was friendly and helpful
Séjour de 3 nuits en janvier 2024

6/10 – Acceptable

Patrick

Points forts : Propreté, service et personnel et confort de la chambre.
Ok place to stay
My stay was ok, just that the guy in room next to me was loud half the night and also was smoking weed in his room. That nasty smell lingered over to my room which was 118.
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

William

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
OK but does not live up to expected standards
This hotel was OK. Not great, not terrible. It was clean teh rooms were a bait run down but not bad. The breakfast was reasonably good, if limited. Our biggest complaint about the hotel was the terrible WiFi service. The signal was strong but the actual internet access was horrible. The internet access would be available for a couple of minutes then would drop out for 30 - 40 minutes then would be back for a couple of minutes more. Of course, every time it dropped and came back, you had to log in again. Very disappointing! We would not stay here again.
Séjour de 1 nuit en janvier 2024

2/10 – Terrible

Linda

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
You could hear noise from other rooms and upstairs all night. Other than that everything was good. I would recommend it but not for a long time stay.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Sonya

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Mondreyon

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

KAYANN

Voyage en famille
Points forts : Service et personnel, commodités
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Nana

Voyage en famille
Points forts : Propreté, service et personnel
Excellent front desk staff, accommodating
Séjour de 1 nuit en janvier 2024