Title: Hotel Suites Ixtapa Plaza - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Suites Ixtapa Plaza Relaxation awaits in the garden, while golf enthusiasts can enjoy the 18-hole course before savoring international cuisine outdoors with convenient on-site shopping ## Photo gallery for Hotel Suites Ixtapa Plaza ![Master Suite Plus, 3 Bedrooms - Hotel Suites Ixtapa Plaza (Ixtapa)](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/45f60e00.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk - Hotel Suites Ixtapa Plaza (Ixtapa)](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/15709cb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers - Hotel Suites Ixtapa Plaza (Ixtapa)](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/9f2499b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elevator - Hotel Suites Ixtapa Plaza (Ixtapa)](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/18da72c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Plus, 3 Bedrooms - Hotel Suites Ixtapa Plaza (Ixtapa)](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/40bf33e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Suites Ixtapa Plaza offers a vibrant shopping center with international dishes at IXTAPA GRILL and a sunny pool for relaxation. Active guests enjoy an 18-hole golf course and cycling, while free WiFi keeps everyone connected during their stay. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6980384&PinnedHotelID=6980384&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Room Standard ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/8d2f1809.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 172 sq ft - Sleeps 2 ### View all photos for Standard Room ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/5efb4f77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Microwave Coffee/tea maker Minibar - 431 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/56f17874.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Rainfall showerhead Microwave Coffee/tea maker Minibar - 538 sq ft - City view - Sleeps 6 - 2 Double Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/1e8a539a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Furnished balcony Individually decorated Air conditioning Refrigerator LCD TV Ceiling fan Private bathroom Rainfall showerhead - 645 sq ft - Sleeps 6 - 2 Double Beds ### View all photos for Junior Suite ![Junior Suite | Living room](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/2d029cd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Refrigerator Plasma TV Separate bedroom - 753 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed OR 2 Twin Sofa Beds ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Private spa tub](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/61e8cdf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Individually decorated Private hot tub Air conditioning Kitchen - 1614 sq ft - 2 bedrooms - Sleeps 8 - 2 King Beds and 2 Twin Beds ### View all photos for Basic Room ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/91406008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Rainfall showerhead Microwave Coffee/tea maker Minibar - 430 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for 3-Bedroom Apartment Standard ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/3e28ce1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3-Bedroom Apartment Standard - 1614 sq ft - Sleeps 12 ### View all photos for Single Room Standard ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/w1916h1287x4y0-b753565b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 172 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/c6eb1199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 193 sq ft - Sleeps 4 ### View all photos for Double Room Superior ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/w1917h1281x0y0-235c44d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 193 sq ft - Sleeps 4 ### View all photos for Suite ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/25d2f15c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 193 sq ft - Sleeps 4 ### View all photos for Apartment ![Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6990000/6980400/6980384/7cee8686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment - 1076 sq ft - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Hotel-Suites-Ixtapa-Plaza.h6980384.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Hotel-Suites-Ixtapa-Plaza.h6980384.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66099%2C-101.60231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z3LF5gZX16Oc_Clf-t5DNc1a5R8=) Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880 #### What's nearby - Magic World Aquapark \- 5 min walk \- 0.5 km - El Palmar Beach \- 7 min walk \- 0.6 km - Magic World Aquatic Park \- 7 min walk \- 0.6 km - Delfiniti \- 10 min walk \- 0.9 km - Marina Ixtapa \- 7 min drive \- 1.5 km #### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 27 min drive #### Restaurants - ‪Ruben's Hamburgers - ‬2 min walk - ‪Mini Super y Tacos La Calandria - ‬2 min walk - ‪Chili Beans Restaurante Mexicano - ‬1 min walk - ‪Tacos El mentiritas - ‬2 min walk - ‪ATA Sushi Bar Ixtapa - ‬1 min walk ## About this property ### Hotel Suites Ixtapa Plaza Hotel near Zihuatanejo Bay An adjacent golf course, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hotel Suites Ixtapa Plaza. Active travelers can enjoy cycling at this hotel. The on-site international cuisine restaurant, IXTAPA GRILL, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with shopping on site and a garden. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Bike rentals, babysitting (surcharge), and multilingual staff - ATM/banking services, an elevator, and a front-desk safe Room features All guestrooms at Hotel Suites Ixtapa Plaza include thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars. Other amenities include: - Microwaves and irons/ironing boards - Plasma TVs with premium channels - Wardrobes/closets, coffee/tea makers, and ceiling fans ## Similar properties ![Panoramic Apartment | Living area](https://images.trvl-media.com/lodging/67000000/66500000/66499100/66499073/796817b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Loma Suites Ixtapa - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 109 reviews CA $82 CA $99 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=66499073&PinnedHotelID=66499073&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11120000/11112900/11112832/ab67b28b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Plaza Ixtapa Ixtapa - Pool - Spa - Kids pool - Parking included 8.6 Excellent 764 reviews CA $131 CA $158 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=11112832&PinnedHotelID=11112832&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16260000/16250400/16250312/90e0e896.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Ixtapa Ixtapa - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 63 reviews CA $84 CA $104 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=16250312&PinnedHotelID=16250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1150000/1141800/1141752/d8d3f067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ixzi Plus Ixtapa - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 368 reviews CA $86 CA $107 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1141752&PinnedHotelID=1141752&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/980000/973100/973017/d9adefc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Paraíso Ixtapa - Pool - Kids pool - Parking included - Free WiFi 5.0 63 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=973017&PinnedHotelID=973017&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite, 2 Bedrooms | Balcony](https://images.trvl-media.com/lodging/17000000/16260000/16257400/16257337/5604208e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Vista Del Mar Ixtapa - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 34 reviews CA $92 CA $110 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=16257337&PinnedHotelID=16257337&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16100000/16097000/16096944/c740cd15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marbella Playa Larga Zihuatanejo - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 305 reviews CA $72 CA $86 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16096944&PinnedHotelID=16096944&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room](https://images.trvl-media.com/lodging/16000000/15370000/15363400/15363387/4e869e98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa de la Palma Bed and Breakfast Zihuatanejo Centro - Pool - Breakfast included - Kids pool - Parking included 9.0 Wonderful 302 reviews CA $67 CA $80 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15363387&PinnedHotelID=15363387&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8980000/8978500/8978417/c25fa64b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Solimar Inn Suites Zihuatanejo Centro - Pool - Free WiFi - Air conditioning - Housekeeping 7.8 Good 156 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8978417&PinnedHotelID=8978417&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46180000/46179800/46179726/041d4c42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Ixtapa Ixtapa - Pool - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 12 reviews CA $117 CA $140 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=46179726&PinnedHotelID=46179726&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site - Limited onsite self parking ### Food and drink - A restaurant ### Restaurants on site - IXTAPA GRILL ### Things to do - 18-hole adjacent golf course - Bicycle rentals - Outdoor pool - Shopping ### Family friendly - Babysitting (surcharge) - Grocery/convenience store - In-room microwave - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On the bay - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 1 building - 2 floors - Built in 2009 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shower - Towels provided ### Entertainment - Plasma TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board on request ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 300.00 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: MXN 300.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Pool access available from 9:00 AM to 10:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Suites Ixtapa Plaza Suites Ixtapa Plaza Suites Ixtapa Plaza Ixtapa Hotel Suites Ixtapa Plaza Hotel Hotel Suites Ixtapa Plaza Ixtapa Hotel Suites Ixtapa Plaza Hotel Ixtapa ## Frequently asked questions ### Does Hotel Suites Ixtapa Plaza have a pool? ### How much does it cost to stay at Hotel Suites Ixtapa Plaza? ### Is Hotel Suites Ixtapa Plaza pet-friendly? ### How much is parking? ### What time is check-in at Hotel Suites Ixtapa Plaza? ### What time is check-out at Hotel Suites Ixtapa Plaza? ### Where is Hotel Suites Ixtapa Plaza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Suites Ixtapa Plaza Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 29 8 - Good 47 6 - Okay 26 4 - Poor 14 2 - Terrible 20 ## Reviews ### 8/10 Good #### Max Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Easy to arrive ##### Max Stayed 1 night in Dec 2024 ### 8/10 Good #### Yesenia Dec 21, 2024 Excelente ##### Yesenia Stayed 1 night in Nov 2024 ### 8/10 Good #### Eduardo Sep 12, 2024 Liked: Cleanliness, staff & service it was noisy from the bars outside the hotel. it was very clean. great price ##### Eduardo Stayed 3 nights in Sep 2024 ### 8/10 Good #### Ignacio Aug 17, 2024 Liked: Cleanliness, staff & service Really convenient and clean. Only caveat: On weekends some rooms face a night club and the music volume makes it impossible to sleep. Take noise cancellation headphones and problem solved. ##### Ignacio Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Claudia Jul 27, 2023 qqqq ##### Claudia Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Rommel Jul 26, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Don't have their own parking lot ##### Rommel Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### pat Jan 5, 2023 Disliked: Staff & service, amenities Good location Cleaning service left the door to my room open after cleaning not unlocked wide open ##### pat ### 4/10 Poor #### daniel Dec 26, 2025 Disliked: Property conditions & facilities El WiFi no funcionaba, me quejé y no pareció importarles, las dos noches no pude dormir porque a un lado hacen fiestas nocturnas a volumen muy alto. ##### daniel Stayed 2 nights in Dec 2025 ### 4/10 Poor #### Ana Isabel Aug 19, 2025 Disliked: Property conditions & facilities El hotel está en una zona de bares por lo que en la noche es difícil poder dormir. Las áreas comunes del hotel están muy muy descuidadas, especialmente la alberca que está terrible y no hay ni donde sentarse. Las camas están muy viejas por lo que también urge cambiarlas. ##### Ana Isabel Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Roberto Aug 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Solicité agua caliente en la regadera y los tres días que estuve me dijeron que iban a esperar al sr de mantenimiento y nunca hubo agua caliente, la regadera del baño estaba sucia, y las instalaciones se ven viejas sin mantenimiento ##### Roberto Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Bertha Jul 23, 2025 Disliked: Amenities Right next to a sports bar. Music until 4am. Barely got any sleep ![](https://a.travel-assets.com/ugc/hotel-reviews/6db65dc5-dfc1-4ca2-ab2a-dad95ebf4db8-1753304108158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bertha Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Aldo Armando Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### Aldo Armando Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jose Manuel May 23, 2025 Necesito factura por favor!!! Que tengo que hacer???? ##### Jose Manuel Stayed 3 nights in May 2025 ### 8/10 Good #### Luis Felipe Apr 20, 2025 Liked: Cleanliness, staff & service Tiene buena tarifa respecto a la habitación, es necesario mayor limpieza e higiene, seguridad. ##### Luis Felipe Stayed 2 nights in Apr 2025 ### 8/10 Good #### Selene Apr 20, 2025 Liked: Cleanliness, staff & service En general está bien el servicio, es limpio, aunque es un poco diferente a las fotos, en cuanto al espacio, y lo que no me gustó mucho fue que está afuera un antro que en fin de semana se escucha toda la noche su música. ##### Selene Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### scoth Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen lugar por el precio ##### scoth Stayed 2 nights in Mar 2025 ### 8/10 Good #### DANIEL Mar 24, 2025 Si buscas economía? Este es el lugar pero no pidas mucho ##### DANIEL Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Jonathan David Mar 9, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities El hotel está arriba de la zona de bares, mi esposa no pudo dormir, los colchones son bastante viejos y la “televisión” es del tamaño de un monitor de computadora ##### Jonathan David Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christian Felipe Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito super comodo y acogedor Lo unico es que el aire estaba descompuesto y botaba agua pero son detalles que se solucionan facil Su atencion 10/10 super atentos y serviciales . La comida del hotel estaba 10/10 super recomendado.pronto volvere ##### Christian Felipe Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Edgar Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente,lo recomiendo ##### Edgar Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Sergio Olivier Jan 3, 2025 Disliked: Property conditions & facilities #### Mala experiencia El hotel es viejo y austero la atención bien intencionada pero insuficiente hay mucho ruido de un bar cercano y la música se escucha toda la noche ##### Sergio Olivier Stayed 1 night in Dec 2024 ### 10/10 Excellent #### GLADYS Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación, habitación cómoda, cerca del mar, calidad relación precio, toallas limpias !!! ##### GLADYS Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Enrique Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tienes todo cerca del lugar ##### Enrique Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Alejandro Aug 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Reserve, pagué y no me aceptaron ##### Alejandro Stayed 1 night in Aug 2024 ### 8/10 Good #### Sergio Rojas Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen lugar, bastante bien ubicando en el corazón de Ixtapa ##### Sergio Rojas Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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