Title: Hotel Casa Caracol - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Caracol Hotel in Isla Mujeres, 4-minute walk to Isla Mujeres Ferry Terminal ## Photo gallery for Hotel Casa Caracol ![Front of property - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Studio Suite, 1 Double Bed - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/03a88ef7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/c10a17eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f8b37dec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Casa Caracol provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Basic Room ![Basic Room](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/1d801e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning TV Private bathroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/bb764dbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/72e8d93f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning TV Private bathroom - Sleeps 5 - 2 Double Beds and 1 Large Twin Bed ### View all photos for Basic Studio Suite, 1 Double Bed ![Basic Studio Suite, 1 Double Bed](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio Suite, 1 Double Bed ### Highlights Air conditioning Kitchenette Mini-fridge TV Private bathroom Cookware/dishes/utensils Stovetop Located on the top floor - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information) ## About the area Centro - Supmza 001, a neighborhood in Isla Mujeres, is home to Hotel Casa Caracol. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Isla Mujeres travel guide](https://www.expedia.ca/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25735%2C-86.74760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7HJstsy5ZciF5BTutHEbjOk5lFE=) 8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400 ### What's nearby - ![Exploring the lovely streets of Isla Mujeres. #OnTheRoad](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 1 min walk \- 0.0 km - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 3 min walk \- 0.3 km - ![Norte Beach showing general coastal views, a sandy beach and swimming](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 5 min walk \- 0.4 km - beach 3 min walk \- 0.3 km - Isla Mujeres Cemetery 5 min walk \- 0.4 km ### Restaurants - El Patio 1 min walk - Los Mariscos De Humo 1 min walk - Los Burritos 2 min walk - Cafe Mogagua 1 min walk - Aroma Isla 1 min walk ## About this property ### Hotel Casa Caracol Hotel near North Beach Close to Isla Mujeres Ferry Terminal, Hotel Casa Caracol provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Luggage storage, smoke-free premises, and a gift shop Room features All guestrooms at Hotel Casa Caracol offer comforts such as air conditioning, as well as amenities like free WiFi. More conveniences in all rooms include: - Showers and shampoo ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518152/4e72fb53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sol Caribe Centro - Supmza 001 - Kitchen - Free WiFi - Air conditioning - Outdoor Space 8.2 Very good 230 reviews CA $85 CA $108 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11518152&PinnedHotelID=11518152&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994015/762df694.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbulu-Ha Centro - Supmza 001 - Free WiFi - Air conditioning - Housekeeping - Microwave 8.4 Very good 534 reviews CA $113 CA $148 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7994015&PinnedHotelID=7994015&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117230000/117224500/117224477/8fa95e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rustic Hotel Isla Mujeres Centro - 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Supmza 001 - Free WiFi - Air conditioning - Game room - Business services 8.2 Very good 135 reviews CA $115 CA $145 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8072195&PinnedHotelID=8072195&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95330000/95322000/95321937/1b370923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Trigueña Centro - Supmza 001 - Pool - Free WiFi 7.6 Good 50 reviews CA $156 CA $196 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=95321937&PinnedHotelID=95321937&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/fb8ff63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL CARACOL ISLA MUJERES Centro - Supmza 001 - Pool - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 10 reviews CA $99 CA $125 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/6863060f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Los Arcos Centro - Supmza 001 - Free WiFi - Air conditioning - Housekeeping - Microwave 8.4 Very good 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429900/5429894/12846089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Bucaneros, Isla Mujeres Centro - Supmza 001 - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 381 reviews CA $121 CA $157 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=5429894&PinnedHotelID=5429894&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=111422946,11518152,7994015,117224477,113641847) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper ### Entertainment - 32-inch TV ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number 003-007-006598 ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ## Frequently asked questions ### Is Hotel Casa Caracol pet-friendly? ### How much does it cost to stay at Hotel Casa Caracol? ### How much is parking? ### What time is check-in at Hotel Casa Caracol? ### What time is check-out at Hotel Casa Caracol? ### Where is Hotel Casa Caracol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa Caracol Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Amenities ### 9.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 9 8 - Good 3 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Marie Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel is excellent for the price. The location is perfect, it is very clean, and the staff is super nice. ##### Marie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Andrew May 13, 2025 They were nice, it was clean and great location ##### Andrew Stayed 4 nights in Apr 2025 ### 8/10 Good #### Teresa Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun ##### Teresa Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Lisa van Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again. ##### Lisa van Stayed 3 nights in Feb 2025 ### 6/10 Okay #### steven Apr 18, 2025 Liked: Cleanliness, staff & service, amenities It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice. ##### steven Stayed 4 nights in Apr 2025 ### 6/10 Okay #### GLORIA Jul 12, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Needs to be demolished and start new ##### GLORIA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carmen Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos, ##### Carmen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Fabian Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente alojamiento, los encargados fueron muy amables ##### Fabian Stayed 1 night in Apr 2025 ### 8/10 Good #### Margarita Mar 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sencillo y adecuado. La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado . ##### Margarita Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Rainier Apr 12, 2025 ##### Rainier Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Necla Feb 12, 2025 ##### Necla Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Mayan Monkey Cancun | Social Hotel](https://www.expedia.ca/Cancun-Hotels-Mayan-Monkey-Hotel-Hostel-Cancun.h22689015.Hotel-Information) > > [SLS Cancun](https://www.expedia.ca/Cancun-Hotels-SLS-Cancun.h57832898.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - 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