Title: Ser Casasandra Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ser Casasandra Boutique Hotel Luxury hotel with a private beach and bars ![Yoga](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/f144ffda.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/8f8be8c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/c73bf3c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/174faa0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/ecd008eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ser Casasandra Boutique Hotel offers a luxury retreat near Holbox Beach with a private beach, outdoor spa treatments, and a poolside bar. Enjoy Esencia's cuisine, an on-site art gallery, and free WiFi in public areas. 9.2 Wonderful ## Popular amenities - Spa - Bar - On private beach - Pool - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Superior Room, 1 King Bed, Beachfront](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/baed5421.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Beachfront 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Pillowtop bed Egyptian cotton linens Ceiling fan Premium bedding - 377 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Master Luxury Suite](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/7381b5d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Luxury Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning Pillowtop bed Egyptian cotton linens Ceiling fan Premium bedding - 753 sq ft - Sleeps 4 - 1 King Bed ![Standard Double Room (Superior)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/602911b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (Superior) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Free cribs/infant beds Egyptian cotton linens Down duvet Blackout drapes/curtains - 538 sq ft - Sleeps 2 - 2 Queen Beds ![Suite (Garden)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/21b31714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Garden) ### Highlights Balcony Individually furnished Individually decorated Air conditioning Egyptian cotton linens Separate bedroom Down duvet Blackout drapes/curtains - 517 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Suite (Master)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/a43ac0fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Master) ### Highlights Balcony Individually furnished Individually decorated Air conditioning Egyptian cotton linens Separate bedroom Down duvet Blackout drapes/curtains - 807 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/b357e92c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Ocean) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Egyptian cotton linens Separate bedroom Down duvet Blackout drapes/curtains - 753 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Beach bar](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/b17c1bb6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.6 Exceptional 192 reviews CA $315 CA $416 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Isla-Holbox-Hotels-Nomade-Holbox.h75865235.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=09a4d91c-d69d-467f-bcb2-0fb73f4c0904&top_cur=CAD) Ad ![2 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16010000/16006000/16005926/e6c4cbb9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villas HM Palapas del Mar Isla Holbox - 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On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 528 reviews CA $224 CA $229 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Isla-Holbox-Hotels-Mystique-Holbox-By-Royalton.h26896299.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=09a4d91c-d69d-467f-bcb2-0fb73f4c0904&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-CasaSandra-Boutique-Hotel.h1605960.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-CasaSandra-Boutique-Hotel.h1605960.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.52725%2C-87.37560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=td3fCjkBmlYx9FT6onBXz3aDgR4=) Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310 #### What's nearby - Holbox Beach - 1 min walk - 0.0 km - Holbox Letters - 6 min walk - 0.6 km - Main Square - 6 min walk - 0.6 km - Holbox Church - 6 min walk - 0.6 km - Punta Coco - 14 min drive - 2.9 km #### Restaurants - ‪El Ñañas - ‬2 min walk - ‪capitancapitan - ‬6 min walk - ‪Mandarina - ‬5 min walk - ‪Casa Sandra Hotel - ‬1 min walk - ‪Mojito - ‬1 min walk ## About this property ### Ser Casasandra Boutique Hotel Luxury boutique hotel near Holbox Beach Located close to Holbox Letters and Main Square, Ser Casasandra Boutique Hotel provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the outdoor treatment areas, and indulge in reflexology, a facial, or a massage. The on-site restaurant, Esencia, offers breakfast, lunch, and dinner. In addition to an art gallery on site and designer stores on site, guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in - Babysitting (surcharge), concierge services, and beach umbrellas - A gift shop, a front-desk safe, and beach towels - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like safes and bathrobes. More conveniences in all rooms include: - Egyptian cotton sheets, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers and designer toiletries - Balconies, ceiling fans, and daily housekeeping ## Similar properties ![Beach bar](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/b17c1bb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.6 Exceptional 192 reviews CA $315 CA $416 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=75865235&PinnedHotelID=75865235&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/100000000/99470000/99466400/99466392/3dbf9c5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AWA Holbox Hotel Boutique - Beach Front Isla Holbox - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 356 reviews CA $362 CA $442 total includes taxes & fees Nov 1 - 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Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=10238884&PinnedHotelID=10238884&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach towels](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/5bb241ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Blue Hotel Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 112 reviews CA $192 CA $237 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3240000/3230400/3230372/2889380a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Nubes de Holbox Isla Holbox - On private beach - Pool - Breakfast included - Spa 8.6 Excellent 344 reviews CA $149 CA $185 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3230372&PinnedHotelID=3230372&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) during limited hours on request - Area shuttle (surcharge) up to 200 km ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children - 2 bars/lounges - A beach bar - A poolside bar - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Esencia ### Things to do - Art gallery - Designer stores - Library - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Gift shop/newsstand - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Coworking space ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Reflexology - Swedish massages - Treatment room ### Accessibility - No elevator ### More - 2 floors - 6 buildings - Beaux Arts architecture - Built in 2003 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Free bottled water - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 1400.0 per day Cribs (infant beds) are available for MXN 600.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night - Resort fee: MXN 375 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children - Crib (infant bed) fee: MXN 600.0 per day - Rollaway bed fee: MXN 1400.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9 AM to 6 PM Only registered guests are allowed in the guestrooms ### Property is also known as Boutique Hotel CasaSandra CasaSandra CasaSandra Boutique CasaSandra Boutique Hotel CasaSandra Boutique Hotel Isla Holbox CasaSandra Boutique Isla Holbox CasaSandra Hotel CasaSandra Hotel Boutique Hotel CasaSandra Ser Casasandra Boutique CasaSandra Boutique Hotel Ser Casasandra Boutique Hotel Hotel Ser Casasandra Boutique Hotel Isla Holbox Ser Casasandra Boutique Hotel Hotel Isla Holbox ## Frequently asked questions ### Does Ser Casasandra Boutique Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 9 AM–6 PM. ### How much does it cost to stay at Ser Casasandra Boutique Hotel? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Ser Casasandra Boutique Hotel on Nov 5, 2025 start from CA $490.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Isla-Holbox-Hotels-CasaSandra-Boutique-Hotel.h1605960.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ser Casasandra Boutique Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ser Casasandra Boutique Hotel? > Ser Casasandra Boutique Hotel doesn't offer parking. ### What time is check-in at Ser Casasandra Boutique Hotel? > Check-in start time: 3 PM; Check-in end time: 11 PM. ### What time is check-out at Ser Casasandra Boutique Hotel? > Check-out is at noon. ### Does Ser Casasandra Boutique Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. ### Where is Ser Casasandra Boutique Hotel located? > Nestled on the beach, this Isla Holbox hotel is within a 10-minute walk of Holbox Beach, Holbox Letters, and Main Square. Holbox Church and Holbox Baseball Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ser Casasandra Boutique Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 120 8 - Good 38 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Lizbeth Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place , great service ! ##### Lizbeth Stayed 2 nights in May 2023 ### 10/10 Excellent #### Marcela Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent staff. Will be back soon! ##### Marcela ### 10/10 Excellent #### Tiffany Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holbox tranquility - Perfect! Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave. ##### Tiffany Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller Feb 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A boutique gem on this island We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Nancy Jan 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect. ##### Nancy Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### ely Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/7f5ea4f8-d5e1-4b47-8b73-106ccf14d307-1756693830501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/880bf39b-aa51-4c3d-932a-42ecd5deae2b-1756693845816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/154992af-10fa-4a3b-9730-ab1a1ddfbd4d-1756693867299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ely Stayed 1 night in Aug 2025 ### 10/10 Excellent #### PAULINA Jun 13, 2025 Liked: Cleanliness, property conditions & facilities Beautiful hotel and the staff was so friendly. ##### PAULINA Stayed 3 nights in May 2025 ### 8/10 Good #### Silvia Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gracias ##### Silvia Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### kenia Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, courteous and professional staff, beach is gorgeous. ##### kenia Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Ana Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!! ##### Ana Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### RICARDO ANTONIO Feb 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### RICARDO ANTONIO Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### John Dec 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for relax. Excellent service, one of the best restaurants on the island. ##### John Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Christopher Nov 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved our 8 night stay Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good ![](https://a.travel-assets.com/ugc/hotel-reviews/ADF0B33DF42A2208E9D9DBACB835BA0AFB83CEFE1700572010493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Edgar Sep 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifico lugar Muy bien , muy bonito el hotel , el restaurante y el club de playa ! ##### Edgar Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### JOSE ANTONIO Sep 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### con ganas de volver ¡¡ fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡ ##### JOSE ANTONIO Stayed 2 nights in Sep 2023 ### 8/10 Good #### Jeffrey Sep 19, 2023 Liked: Cleanliness, amenities, property conditions & facilities The staff is exceptional ##### Jeffrey Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Philip Jul 5, 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes. ##### Philip ### 10/10 Excellent #### Mauricio May 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way. ##### Mauricio Stayed 2 nights in May 2023 ### 8/10 Good #### Guillermo Jose May 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Muy bella propiedad y estancia ##### Guillermo Jose Stayed 3 nights in May 2023 ### 10/10 Excellent #### Rheannon Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and exceptional service. ##### Rheannon Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Marcela Jan 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon! ##### Marcela ### 4/10 Poor #### Laura Jun 5, 2022 Liked: Cleanliness Disliked: Staff & service, amenities Over priced and extremely rude management staff. ##### Laura Stayed 3 nights in May 2022 ### 10/10 Excellent #### Erica May 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Dream of an Escape A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future. ##### Erica Stayed 4 nights in May 2022 ### 10/10 Excellent #### AARON P Apr 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations. ##### AARON P Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Santiago Dec 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise on earth Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime. ##### Santiago Stayed 3 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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