Réception

MacDougall Clansman Hotel – Avis

2 out of 5
MacDougall Clansman Hotel
103 Church Street, Inverness, Scotland

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 118 avis sur 188." "
Note de 8 – Bien, d’après 57 avis sur 188." "
Note de 6 – Acceptable, d’après 12 avis sur 188." "
Note de 4 – Médiocre, d’après 1 avis sur 188." "
Note de 2 – Terrible, d’après 0 avis sur 188." "

9,6/10

Propreté

9,8/10

Service et personnel

8,6/10

Commodités

8,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Manon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Accueil chaleureux, hotel avec cachet écossais des plus charmant.
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Familial
Hôte familial, accueil chaleureux et ambiance chaleureuse. Petit déjeuner copieux, et lorsque nous devions partir avant l’heure du petit déjeuner pour une expédition on a préparé une table pour nous, dans la salle de déjeuner, avec croissants, fromages, céréales, café, etc. Très attentionnés.
Séjour de 2 nuits en juillet 2019

10/10 – Excellent

Simone

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2019

6/10 – Acceptable

Charles

Points forts : Propreté, service et personnel et confort de la chambre.
Bon accueil. Chambre mal insonorisée. Stationnement aléatoire d’un centre-ville Petit déjeuner anglais copieux
Séjour de 1 nuit en mai 2019

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2019
Iain a répondu le 25 févr. 2019
Dear Guest, Thank you very much for taking the time to review us following your recent stay.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019
Iain a répondu le 13 févr. 2019
Thank you for taking the time to leave a review following your recent stay with us. We were thrilled to receive 8 out of 10 and hope to have you with us again in the future.

8/10 – Bien

Sophie

Points forts : Service et personnel, état et installations de l’hébergement
Bon rapport qualité prix
Séjour de 1 nuit en octobre 2018
Iain a répondu le 9 oct. 2018
Merci beaucoup pour votre aimable critique. J’espère que vous avez passé un bon séjoir chez nous. À la prochaine.

8/10 – Bien

Janette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very centrally located. Close to shops and riverside walks.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Hebah, Portland

Points forts : Service et personnel
The owners of the property are very kind and sweet. The breakfast is delicious and they will leave you breakfast is you have to go out early to a tour. It is walkable from every area of town and very close to the train and bus station. There is shopping and wonderful restaurants all around. The street that it is on is busy on the weekend and you can hear people shouting and singing late into the night. I fell asleep despite being a pretty light sleeper. The place is older and quirky which is part of the fun. It could use an update the section I stayed in smelled extremely strong of body odor and me and all my belongings smelled of mildew. By the time I left it was starting to bother me. It smells like that when you enter the property as well. I have allergies and sensitivity to smell so that is something to consider.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

James, Royal Oak

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly hosts in a location near the train station and many options for dining.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Rena

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The personal touch. Iain was so helpful.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Harry

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The guy that greeted me was very hospitable and nice to talk to. He made me feel very welcome and also allowed me to leave my belongings on the premise before checking in and after i checked out, so i wouldn't be carrying them with me everywhere. If traveling to Inverness in future, i would definitely be considering staying in this hotel again. Also, the entire hotel is really well decorated, and has a lot of interesting pictures of Scottish heritage and the different clans which I enjoyed looking at
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Richard, Lambsburg

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Jean, Plymouth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable room, pleasant staff, excellent location. Parking is an issue. There is limited one-hour parking on the street for £2, and free overnight. There is a nice inexpensive parking garage about two or three blocks away.
Séjour de 4 nuits en octobre 2023

8/10 – Bien

Paul

Points forts : Propreté, service et personnel
Decent place but a little tired. The bed was small and uncomfortable, but the host was very friendly and the location very good.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Gordon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The owners/staff were very helpful. We were there fr one night only and we were quite pleased.
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

David

Séjour de 4 nuits en septembre 2023

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a family run hotel that met my needs perfectly. It was a very easy walk from the Inverness train station with lots of shopping, restaurants, and sites within walking distance. Leaky Bookstore is very close too! The gentleman who runs the hotel is fantastic. He insisted on carrying my suitcase up the stairs. Service was excellent, and breakfast was lovely. If I visit Inverness again, I will definitely book this hotel again!

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Inverness Charming B&B
Loved our stay at the MacDougall Clansman. We were only in Inverness for two nights and this was the perfect location. Walking distance from many shops, pubs, and restaurants. There isn't an elevator and I had large luggage. Iain was really sweet to carry it up the stairs for me. The breakfast each morning was the best we had in all our stay in Scotland. I would stay here again.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Carolyn

Séjour de 3 nuits en août 2023

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This little place is an absolute gem. It is very central and easily walkable from the train station. There are about a million dining and shopping options in the surrounding blocks (make sure you make a dinner reservation Th-Su in the summer)!! Pretty standard amenities in an old building, but what sets them apart is the service. Made to order breakfast in the morning?? Yes please! They were very accommodating with early departures for day tours, having a grab-and-go breakfast selection. They were also very accommodating with allowing us to leave our bags for a while the day we checked out. It is clear that they very much care about their guests’ experiences and are so kind. Would absolutely return.
Séjour de 4 nuits en juillet 2023

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly and super helpful!! Great breakfast and a take away snack early in morning was great. Quiet and cozy. Thank you
Séjour de 3 nuits en août 2023

10/10 – Excellent

Amanda

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
An absolute delight. Traditional and down to earth. I was made to feel welcome as soon as I arrived. Iain went above and beyond and was helpful all along. There are no frills here. If you want a hotel that’s the same in every city then go there. Breakfast is simple but cooked to order and perfect. Rooms are basic but very clean. All I needed in a stay, clean, confortable abs friendly - I will recommend this hotel to others I know who will appreciate the very friendly and down to earth ambience.
Séjour de 3 nuits en août 2023

10/10 – Excellent

Karen

Séjour de 5 nuits en juillet 2023

10/10 – Excellent

Erin

Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Miho

Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Julia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a lovely 2 night stay here. Very clean room and a delicious breakfast. Had to leave early this morning, before breakfast was open but they very kindly made sure I could still have breakfast. Great service! Location is great, very close to the railway station and city center. Definitely a recommendation for anyone planning to stay in Inverness.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Eva

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was so darn charming! From the proprietor(s), to the excellent breakfast, to the immaculate room, to Inverness itself. The best nights sleep I had in my 2.5 weeks in the UK! Check out nearby Leakey's Bookshop if so inclined.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Rachel

Séjour de 2 nuits en juillet 2023

8/10 – Bien

Yvonne

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Karen

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good value for cost.
Séjour de 2 nuits en juin 2023

8/10 – Bien

Svein Alf

Séjour de 6 nuits en juin 2023

10/10 – Excellent

Carolyn

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect, clean hotel in the heart of the dining and music scene in Inverness. Excellent host and excellent breakfast.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Shea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
WONDERFUL PLACE!
Lucy and Ian are an absolute delight. My train got stuck before Aberdeen due to a road accident, so I gave the hotel a call to let them know I’d be late for check-in hours and to ask what I should do. Lucy gave me easy walking directions from the train station in case I didn’t have them, and then Ian stayed up for me to get there after business hours at 10:45pm! They truly care about their patrons and they make you feel important to them. I’ve been staying all over the UK for the past 2.5 weeks and this place honestly deserves a better star rating. I would recommend this hotel to anyone including my closest family and friends, and that’s really saying something! A definite little gem with wonderful staff.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Ashley

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staying at the Macdougall Clansman Hotel was probably the highlight of our Scotland trip that my fiancé and I took. We traveled to Glasgow, Edinburgh and finally Inverness where we stayed here. We had the best experience from check in and meeting Ian. He was so accommodating and kind, he truly made our experience exceptional. Our room was very clean and comfortable. Breakfast was delicious as well. Thank you for having us! I definitely recommend this place! We loved it! Definitely will be back!
Séjour de 2 nuits en mai 2023

8/10 – Bien

PB

Séjour de 4 nuits en juin 2023

10/10 – Excellent

Jere

Points forts : Propreté, service et personnel et commodités.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

kaye

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful place, friendly staff, very clean
Séjour de 3 nuits en mai 2023

10/10 – Excellent

Tina

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Although we were in and out touring Inverness, Ian and Lucy we very hospitable and attentive. I would definitely recommend visiting this Hotel to anyone staying in the area.
Séjour de 4 nuits en mai 2023

10/10 – Excellent

GUSTAVO

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente!
Excelente hotel famíliar, café da manhã ótimo!
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Mairi

Séjour de 3 nuits en avril 2023

10/10 – Excellent

Caroline

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2022

8/10 – Bien

ROBERT

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2022

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hosts and great location!
Everything was smooth from check-in to check-out, the hosts made sure the guests are taken care of. We stayed here during our 3-Day tour around the Highlands. Even though we have to leave the hotel early each morning, they still prepared some breakfast items for us to go with! Thank you Lucy and Ian for providing such great services!
Séjour de 2 nuits en août 2022

10/10 – Excellent

Jenny

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just a lovely friendly place to stay
Séjour de 2 nuits en août 2022

10/10 – Excellent

Elisabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trivelig betjening med stor kunnskap om hotellets historie. Kommer til og besøke dette hotellet ved neste anledning.
Séjour de 2 nuits en août 2022

10/10 – Excellent

Leslie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely place!
This hotel was an easy walk from the train and bus stations (which are pretty much side-by-side). The front door was locked (COVID) but the desk guy was right there to check me in. He was always on hand and always nice. My room was on the streetfront, but Inverness is quiet and I enjoyed the view. This was a really nice room, with plentiful plugs, good hot water, comfortable beds and a nice breakfast, made to order each day and served in a pleasant dining room. Also, they were willing to give me the same breakfast, but early, on the day I had an early tour start.
Séjour de 5 nuits en septembre 2021

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Brilliant place, great host, great location.
Amazing host, very clean and tidy and great breakfast. Really appreciated the great advice on where to find a rental car and places to go.
Séjour de 2 nuits en octobre 2021
Iain, Reception a répondu le 19 oct. 2021
Thank you very much Robert. It's really good to know you found us clean and tidy and found our suggestions helpful. Thanks again.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hospitality at its best
I sensed the hotel would be special as soon as I received an email from the proprietor, offering advance information about the hotel and its location. This first impression was surpassed on arrival with a warm welcome from the proprietor. As tourists, the hotel was perfect but some guests may find the absence of a restaurant, serving lunch and dinner, or a bar, to be limiting. For the regular tourist or guest, the full Scottish breakfast served between 0800 and 0915 will be appreciated. The hotel’s location about ten minutes walk from the train and bus stations will be a bonus as were the many restaurants, even close to the hotel. The next time I visit Inverness, The MacDougall Clansman Hotel will be my hotel of choice.
Séjour de 5 nuits en septembre 2021
Iain, Reception a répondu le 5 oct. 2021
Thank you very much for leaving your comprehensive and kind review following your recent stay with us. We were really pleased to read that you were happy with our hospitality and that you would choose us on a future visit to Inverness. Thank you again.

10/10 – Excellent

Will

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
An ideal one night stop over on the way back to the North East of England from the Orkneys
Séjour de 1 nuit en août 2021
Iain, Reception a répondu le 14 sept. 2021
Thank you Will. Good to have you with us on your journey back home.