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AC Hotel by Marriott Inverness – Avis

4 out of 5
AC Hotel by Marriott Inverness
GLEBE STREET, Inverness, Scotland

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 194 avis sur 271." "
Note de 8 – Bien, d’après 49 avis sur 271." "
Note de 6 – Acceptable, d’après 17 avis sur 271." "
Note de 4 – Médiocre, d’après 8 avis sur 271." "
Note de 2 – Terrible, d’après 3 avis sur 271." "

9,6/10

Propreté

9,2/10

Service et personnel

9,2/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Pascale

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel and nice location, very good breakfast
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Théo

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ras
Séjour de 4 nuits en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

gaetan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hôtel moderne
Séjour de 1 nuit en août 2023

10/10 – Excellent

Alfredo

Séjour de 5 nuits en avril 2023

10/10 – Excellent

Jami

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So convenient to everything - shops, restaurants, historic sites & more. Super friendly staff, very helpful.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Elizabeth P, St Petersburg

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 2 nuits en mai 2024

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were friendly and knowledgeable hotel was clean and quiet
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Yvette

Points faibles : Service et personnel, commodités
It's ok. Our room was out the reception door and in the other building. Glad it wasn't raining. Located on the second floor, we found our room to be ok. It was clean and that was nice, it was nothing fancy and the bare essentials. It's serviceable but not enjoyable. The staff at reception were just going through the motions and sadly no extra welcome. Thanks Marriott, i think I'll look elsewhere next time.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel
Wonderful restaurant and bar staff. Lovely menu and terrific cosmopolitan's. Our room was good but was on the ground floor opening onto road so we had to keep curtains closed at all times and you could hear room above walking about. Also would have been good if they replenished teabags in the room and the milk was out of date. Would recommend the hotel just suggest you ask for not a ground floor room.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Kristin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay was great
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Amber

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Absolutely amazing.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Dylan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly and clean
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Ahylin Segui

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Restaurant served amazing food
Séjour de 2 nuits en avril 2024
Laura a répondu le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing
Séjour de 2 nuits en avril 2024
Laura a répondu le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Ashley

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Shelby

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property
Séjour de 4 nuits en avril 2024
Laura a répondu le 19 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about you recent stay at AC Hotel Inverness.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Lynne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good modern hotel. Would be perfect if they had a swimming pool. Breakfast was great, lots of choice. Rooms are very clean with modern decor. Rooms need a dressing table.
Séjour de 2 nuits en avril 2024
Laura a répondu le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Jeff

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice location and room was nice.
Séjour de 1 nuit en avril 2024
Laura a répondu le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Yael

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great breakfast, easy access to Main Street in Inverness.
Séjour de 1 nuit en avril 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very well trained staff and very helpful. Accessible room excellent.
Séjour de 1 nuit en avril 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Julie

Séjour de 1 nuit en avril 2024

8/10 – Bien

Katherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean rooms. And reliably serviced. More towel racks in bathroom and possibly a dresser with drawers in the room would have made this possibly the best equipped room I have stayed in in the whole of the UK! Good location… still within easy walking distance of everything but in quiet locale! A- is the grade I would give the hotel room.
Séjour de 4 nuits en avril 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Dana

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A tiny bit further out of town than some of the other places but just a ten minute walk into town. The restaurant and bar are nice and the area is quiet.
Séjour de 3 nuits en avril 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Brian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Kai Yip, London

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Gary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Douglas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

David, Vancouver

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall a nice property with friendly and helpful staff. Design-wise, the unfinished wood floors in the rooms were a bit raw for my personal taste. And the bathroom was ergonomically awkward with no proper towel rails within reach. But still - good place overall, and I'd stay again.
Séjour de 3 nuits en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

John

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Hotel is lovely the rooms are nice and modern and spotless surrounding area not great however very central to centre Didnt feel the check in check out staff were very welcoming not rude or anything just could have been a bit friendlier
Séjour de 1 nuit en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.I am sorry to hear our reception staff did not meet your expectations during check in and check out. I have passed on your message to our Front Desk Manager, who offers her sincere apologies.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Neil

Voyage en famille
Points forts : Propreté, commodités
It was not made clear at the time of booking that car parking at the Hotel is very limited and subject to an additional charge of £10/night. In addition, from a health & safety perspective, it is concerning there is no internal staircase access to the rooms and the only 2 lifts are quite confined.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Andrew

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was helpful and very professional!
Séjour de 5 nuits en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

John, Gloucester

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely clean hotel that was very quiet and only a short walk from the station. Only criticism was the price of breakfast so went elsewhere.
Séjour de 1 nuit en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved our stay here!! Honestly, this is one of the best places to stay in Inverness. To begin with, the staff are very kind and thoughtful. Everyone was so nice and helpful. Secondly, the hotel is brand new. Everything was super clean and the rooms were well-designed (plenty of shelf space for winter clothes, comfortable bed, great shower with plenty of shampoo, conditioner, and soap). Our standard room was quite sizable and even had a little sitting area. We were impressed with the overall room design. We also loved all the hotel's modern amenities. They had a gym, restaurant/bar, and coffee station. We visited during the winter & many coffee shops/restaurants don't open until 9am or after, which could be tough if you have an early morning tour for sight-seeing. The hotel really came through for the win by having a coffee station & early morning breakfast option that we could enjoy at 7am before our tours. The hotel location is also wonderful. They're right on the river (very pretty!) and a 5-minute walk to many restaurants and shops. They were also about a 10-minute walk from the train station. Overall, our stay here was delightful. We were on our honeymoon & our stay here felt romantic & special. I'd highly recommend this hotel to other travelers, especially if you plan to go on early morning tours & sight-seeing. This hotel has everything you could need & is also just a very pleasant place to stay. Would easily visit this hotel again in the future.
Séjour de 3 nuits en janvier 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Ian

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stunning new hotel, great facilities and close to town. Received a lovely upgrade on occasion of a birthday.
Séjour de 1 nuit en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Nathan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fan-Dabba-Doozy 11/10 Stars-a-Rooney
Séjour de 3 nuits en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Nice modern hotel, smashing room.
Séjour de 1 nuit en février 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great short city stay.
Very modern beautifully decorated hotel. Comfortable room with view over the river Ness. Great location with just a short walk to lots of bars and restaurants.
Séjour de 1 nuit en février 2024

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel with wonderful service!
Séjour de 2 nuits en février 2024

10/10 – Excellent

Stacy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable Stay
Everything was excellent! Thank you!
Séjour de 1 nuit en février 2024

8/10 – Bien

Shona I

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
The hotel is beautiful, however the choice of food and the service in the restaurant is terrible and lets the hotel down.
Séjour de 8 nuits en janvier 2024

10/10 – Excellent

Billy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 11 nuits en janvier 2024

10/10 – Excellent

Gabriel

Séjour de 3 nuits en janvier 2024
Laura a répondu le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

andrew

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Food expensive
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Ruth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent accommodation that is quite new. Location is both central with beautiful surrounds. We managed to survive despite the snow!
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good hotel bar
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Akram

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
One night for business
Very comfortable and immaculately clean room. The only negative was that there was no desk to work from. Breakfast was a buffet with a good choice of fairly standard fare.
Séjour de 1 nuit en janvier 2024