Title: El Carmelo Hotel & Hacienda - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Carmelo Hotel & Hacienda Hotel in Ica with free breakfast and a 24-hour front desk ![Restaurant](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/ddfcb709.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/39d159c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/06f8ee13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/4ea5b567.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/ab4a8803.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Carmelo Hotel & Hacienda offers a peaceful retreat with a garden, outdoor pool, and sun loungers. Enjoy free in-room WiFi, relax at the bar, or visit the playground with family. Start your day with breakfast. 8.8 Excellent ## Popular amenities - Bar - Pool - Breakfast included - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11576110&PinnedHotelID=11576110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/36a8c6c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room 8.0 Very good 1 review ### Highlights LCD TV Ceiling fan Cable channels Daily housekeeping Desk - 129 sq ft - Sleeps 1 - 1 Double Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/f5ec9ce8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights LCD TV Ceiling fan Private bathroom Cable channels Daily housekeeping - 178 sq ft - Sleeps 2 - 2 Twin Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/36a8c6c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights LCD TV Fan Cable channels Daily housekeeping - 161 sq ft - Sleeps 2 - 1 Queen Bed ![Family Room, Pool View](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/b2f49309.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View ### Highlights LCD TV Fan 2 bedrooms Minibar Cable channels Daily housekeeping Desk - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed OR 2 Twin Beds ![Suite, Jetted Tub](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/ba44888c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub ### Highlights Air conditioning LCD TV Fan Jetted bathtub Shower/tub combination Cable channels Daily housekeeping Desk - 323 sq ft - Sleeps 2 - 1 King Bed ![Superior Double Room](https://images.trvl-media.com/lodging/12000000/11580000/11576200/11576110/638cb630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning LCD TV Fan Private bathroom Cable channels Wardrobe or closet Daily housekeeping Desk - 183 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIca-Hotels-El-Carmelo-Hotel-Hacienda.h11576110.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIca-Hotels-El-Carmelo-Hotel-Hacienda.h11576110.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-14.05195%2C-75.74680&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FNN81N7BZPndjMyRQSrLFbvFVPw=) Panamericana Sur Km 301, Ica, Ica, 11004 #### What's nearby - Jose Picasso Peratta Stadium - 2 min drive - 1.9 km - Plaza De Armas - 3 min drive - 2.3 km - El Quinde Shopping Plaza - 3 min drive - 2.7 km - Universidad Nacional San Luis Gonzaga of Ica - 5 min drive - 4.2 km - Huacachina Oasis - 8 min drive - 5.7 km #### Restaurants - ‪¡Ta Wenazo! - ‬12 min walk - ‪Los palacios - ‬8 min walk - ‪Restaurante Mancora - ‬14 min walk - ‪Residencial del Sol - ‬18 min walk - ‪Restaurante La Achirana - Hotel Las Dunas - ‬13 min walk ## About this property ### El Carmelo Hotel & Hacienda Hotel near Huacachina Oasis At El Carmelo Hotel & Hacienda, you can look forward to free full breakfast, a garden, and a playground. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Free self parking - Meeting rooms, a 24-hour front desk, and a front-desk safe - Luggage storage, a banquet hall, and tour/ticket assistance Room features All 60 rooms have amenities such as free WiFi. Extra conveniences in all rooms include: - LCD TVs with cable channels - Fans, daily housekeeping, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/119000000/118160000/118158200/118158120/3c582e35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senoma Hotel Ica - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 50 reviews CA $125 CA $125 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=118158120&PinnedHotelID=118158120&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112860000/112851000/112850985/461d2b17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOSPEDAJE LA ANGOSTURA NUEVO La Angostura - Pool - Breakfast included - Kids pool - Free WiFi 9.6 Exceptional 4 reviews CA $105 CA $105 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=112850985&PinnedHotelID=112850985&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10 AM to 6:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23100000/23091700/23091624/7ef43e6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DM Mossone Ica Ica - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 355 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=23091624&PinnedHotelID=23091624&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/97000000/96900000/96894300/96894267/a5bbaf19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Hacienda La Caravedo Salas - Pool - Breakfast included - Kids pool - Parking included 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=96894267&PinnedHotelID=96894267&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools](https://images.trvl-media.com/lodging/5000000/4850000/4846900/4846848/4061e9fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Dunas La Angostura - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 511 reviews CA $206 CA $226 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4846848&PinnedHotelID=4846848&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90090000/90084200/90084156/c88c968c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Estancia Ica Ica - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=90084156&PinnedHotelID=90084156&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/12000000/11560000/11553600/11553535/decc1053.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Huacachinero Ica - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 532 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=11553535&PinnedHotelID=11553535&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 1 Bedroom, Shared Bathroom, Tower | Garden view](https://images.trvl-media.com/lodging/110000000/109800000/109791300/109791261/310f92db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La casa de Bamboo Ica - Pool - Breakfast included - Free WiFi - Restaurant 7.8 Good 18 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=109791261&PinnedHotelID=109791261&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/38000000/37770000/37767200/37767179/38c202a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Huacachina Desert House Ica - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=37767179&PinnedHotelID=37767179&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17810000/17809600/17809580/33073ef8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HACIENDA SAN JUAN RESORT San Juan Bautista - Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 16 reviews CA $220 CA $222 total Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=17809580&PinnedHotelID=17809580&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Outdoor pool - Playground ### Family friendly - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Tile flooring in room - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### More - Fan - Phone ## Policies ### Check-in Check-in time starts at 1:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available ### We should mention This property does not have elevators Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies No pets and no service animals are allowed at this property ### Property is also known as El Carmelo Hotel Hacienda Ica El Carmelo Hotel Hacienda El Carmelo Hacienda Ica El Carmelo Hacienda El Carmelo & Hacienda Ica El Carmelo Hotel & Hacienda Ica El Carmelo Hotel & Hacienda Hotel El Carmelo Hotel & Hacienda Hotel Ica ## Frequently asked questions ### Does El Carmelo Hotel & Hacienda have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at El Carmelo Hotel & Hacienda? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at El Carmelo Hotel & Hacienda on Nov 3, 2025 start from CA $86.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ica-Hotels-El-Carmelo-Hotel-Hacienda.h11576110.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is El Carmelo Hotel & Hacienda pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Carmelo Hotel & Hacienda? > Self parking is free at this property. ### What time is check-in at El Carmelo Hotel & Hacienda? > Check-in begins at 1:00 PM. ### What time is check-out at El Carmelo Hotel & Hacienda? > Check-out is at noon. ### Where is El Carmelo Hotel & Hacienda located? > Situated in Ica, this hotel is within 1 mi (2 km) of Cerro Saraja and Jose Picasso Peratta Stadium. Volcan Park and Iglesia De San Francisco De Asis are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Carmelo Hotel & Hacienda Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 11 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Fabián Oct 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está bien el hotel limpio ordenado son amables. ##### Fabián Stayed 1 night in Oct 2024 ### 10/10 Excellent #### David Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great quiet hotel Great hotel with an amazing staff ![](https://a.travel-assets.com/ugc/hotel-reviews/47E24436586045530AA172496F00E0CC30F5168C1717395142059.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 3 nights in May 2024 ### 10/10 Excellent #### Gustavo May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice, courteous, and helpful staff. ##### Gustavo Stayed 1 night in May 2024 ### 8/10 Good #### Juan Alessandro Aug 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable La estadía estuvo buena, lastima que no pudimos disfrutar de todas las instalaciones porque estuvimos participando del concurso de marinera ![](https://a.travel-assets.com/ugc/hotel-reviews/3E15C664BF03A26D534524B22879AF304C6506DC1692641525740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Alessandro Stayed 1 night in Aug 2023 ### 8/10 Good #### Marcelo Jun 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy atento, instalaciones un poco antiguas pero decentes, mala calidad del wifi ##### Marcelo Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### jorge Feb 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable. Es una bonita experiencia. El lugar es plácido y cómodo. La atención es muy buena y las instalaciones son para disfrutarlas hasta el último rincón. Nuestra estancia coincidió con las fechas de pisa de uvas, tradición en Ica, lo que enriqueció nuestra visita. 100% recomendable. ##### jorge Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Verified traveller Nov 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atencion, el personal un trato amable. SOlo deben controlar que los huesped no fumen en areas comunes ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Sally Feb 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un sanctuario por todos It is the best place I have stayed in while travelling in Peru. So beautiful with simple lovely rooms, delicious food and staff who were very helpful on all accounts. I love the way they have left the whole wine making process for us to explore - like a museum but as a garden full of treasures. Highly recommend this place plus refreshing pool. A sanctuary! ##### Sally Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Ricardo Feb 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buen servicio, ambiente y amabilidad. Volvería a alojarme en el Carmelo. Muchas gracias!!!! Recomendado!!! ##### Ricardo Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Teresa, Boise, Idaho Nov 21, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the property and setting. We had a couple of issues, one was the first room that was given to us had a bad odor, and the water, we had difficulty getting hot water at times. ##### Teresa Stayed 2 nights in Sep 2018 ### 2/10 Terrible #### ALEJANDRO JESUS Oct 19, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experiencia Llegué al hotel casi a las 12 de la noche u me indicaron que no tenían mi reservación, que la página se demoraba mucho en mandar la reservación, salí del hotel a esa hora y casi me asaltan en definitiva una experiencia horrible el trato también no lo recomiendo ##### ALEJANDRO JESUS Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Richard Aug 31, 2018 #### El Carmelo lo mejor en ICA..... Como siempre el mejor lugar para descansar y disfrutar de Ica. Buena atención del personal , bar, comedor y recepción, sumamente recomendable. ##### Richard Stayed 1 night in Aug 2018 ### 8/10 Good #### Jose May 1, 2018 Liked: Cleanliness, staff & service, room comfort Bien en general, las almohadas de la habitaciin son muy antiguas, se deberían mejorar ##### Jose ### 10/10 Excellent #### Miguel Feb 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena experiencia Hotel muy confortable. Siempre dispuestos a ayudar a los huéspedes. ##### Miguel Stayed 2 nights in Feb 2018 ### 8/10 Good #### JUAN CARLOS Jan 9, 2018 Liked: Cleanliness, staff & service Estancia agradable , deberia haber aire acondicionado en todos los cuartos , el restaurante es bueno , el desayuno rico ##### JUAN CARLOS Stayed 1 night in Jan 2018 ### 8/10 Good #### Orlando Dec 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad garantizada Estadia placentera, hotel bien ubicado para viajeros en auto. Me encanta la arquitectura antigua de este hotel, la piscina, la atención, la comida, ideal para familia o parejas. Lo unico negativo la cama de la suite, que para mi no es King. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1436-pcf54a320-e977-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Orlando Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Maria Dec 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr hübsches, komfortables Hotel Alles sehr sauber, komfortabel, sehr zuvorkommendes, hilfsbereites Personal. Zimmer groß mit geräumigem Badezimmer. ##### Maria Stayed 2 nights in Dec 2017 ### 8/10 Good #### Sandra Oct 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen Servicio Muy buenas instalaciones, comodo y limpio. Solo un consejo, aumentar el servicio de meseros y chef, el primer dia no hubo cheff y no había disponibilidad de todo lo que la carta ofrecía y un poco lenta la atencion del mesero, por ser solo uno. ##### Sandra Stayed 2 nights in Oct 2017 ### 8/10 Good #### Verified traveller Sep 17, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hacienda Absolutely maazing place in the colonial style. A real hacienda. ##### Verified traveller Stayed 2 nights in Sep 2017 ### 10/10 Excellent #### María del Carmen Aug 29, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grata experiencia La experiencia fue muy buena. Estuvimos en una habitación de 4 camas, la cama matrimonial está independiente a las demás camas. Todo muy limpio. Nos permitieron hacer un early check in sin cargo adicional. El personal de servicio tanto en el comedor como el de limpieza fue muy amable. ##### María del Carmen Stayed 1 night in Aug 2017 ### 6/10 Okay #### Verified traveller Jul 25, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Hotels.com bietet offenbar nicht freie Zimmer an Unser Zimmer war bei Ankunft nicht für uns reserviert, weil das Hotel offenbar gar nicht mit Hotels.com zusammenarbeitet. Es ist uns mit schleierhaft, weshalb Hotels.com Zimmer in einem Hotel anbietet, welches gar nicht mit Hotels.com zusammen arbeitet. Dies hat dazu geführt, dass wir mit einer 4köpfigen Familie da standen und das Hotel wegen einer Hochzeit komplett ausgebucht war und wir für die erste Nacht eine andere Unterkunft suchen mussten. Das war sehr ärgerlich, und geht aus unserer Sicht auf das Konto von Hotels.com. Auch mussten wir dann mehr bezahlen als erwartet, weil sie uns den Hotels.com-Preis natürlich nicht geben wollten. Die Anlage an sich ist herausragend. Eine riesige alte Hacienda mit vielen Winkeln, Sitzgelegenheiten, Treppen, Balkonen und in der Mitte ein schooner Pool. Leider muss so ein riesiges Anwesen auch gepflegt werden. Das Zimmer war sauber, aber der Pool und der an sich tolle Innenhof waren staubig und dreckig - ebenso die Liegen und Tische am Pool. Schade! ##### Verified traveller Stayed 2 nights in Jul 2017 ### 10/10 Excellent #### Blanca Jul 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort LO MOLESTO FUE LA BULLA DE LA CALLE Y A LA HORA DE HACER EL CHECK IN DEMORO PORQUE NO ESTABA REGISTRADA LA RESERVA. ##### Blanca Stayed 2 nights in Jun 2017 ### 4/10 Poor #### Verified traveller Oct 24, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nunca más Fue terrible, porq el hotel estaba polvoriento. No funcionaba la tv. Hubo corte de luz elec y el generador no alcanzaba ni para recargar los telef celulares. El desayuno pesimo y la piscina verde como estanque. Nunca mas regresaremos ##### Verified traveller ### 6/10 Okay #### claudia Oct 12, 2015 Liked: Staff & service Disliked: Room comfort #### Falta mejorar El servicio del personal es bueno, son amigables y dispuestos a ayudar. Las zonas comunes del hotel son bonitas aunque falta un poco más de mantenimiento y limpieza. Las habitaciones son muy básicas. Por el precio deberían estar mejor equipadas y presentadas. El mobiliario es antiguo pero no muy bien cuidado, no hay mayor decoración, poca iluminación, no hay tomacorrientes extras. Tampoco era aíslada y se escuchaba todo de los pasillos y otras habitaciones vecinas. El check inn se supone era a la 1pm pero eran las 2.30pm y aún no tenían la habitación lista. El check out está publicado a la 1pm pero nos dijeron que era a las 12 y además nos pidieron que dejáramos la habitación antes si era posible. El desayuno básico pero bueno... podrían variarlo para no dar lo mismo todos los días. La atención rápida. ##### claudia ### 8/10 Good #### MAGALY Sep 13, 2024 ##### MAGALY Stayed 1 night in Sep 2024