Title: Hotel Doña Esther - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Doña Esther Hotel with free breakfast, 8-minute walk to Plaza de Ponchos ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/2ef646df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/f838e4d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/395be3b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/5cce8f58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/f1d29d50.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Condor Park and Peguche Waterfall, Hotel Doña Esther offers a serene retreat. Enjoy cooked-to-order breakfast, unwind at the rooftop terrace or explore the garden. With in-room WiFi, a library for some quiet time and dry cleaning services for convenience. 9.2 Wonderful ## Popular amenities - - Bar - Room service - Pet-friendly - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Classic Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/608e575e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Separate bedroom Private bathroom Free bottled water Daily housekeeping Wardrobe or closet - 248 sq ft - Sleeps 2 - 1 Double Bed ![Classic Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/03a59f3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Twin Beds ### Highlights Sofa bed - single Separate bedroom Private bathroom Free bottled water Daily housekeeping Wardrobe or closet - 248 sq ft - Sleeps 2 - 2 Twin Beds ![Classic Triple Room, 3 Single Beds](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/fbecd986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room, 3 Twin Beds 10.0 Exceptional 1 review ### Highlights Sofa bed - single Separate bedroom Private bathroom Free bottled water Daily housekeeping Wardrobe or closet - 323 sq ft - Sleeps 3 - 3 Twin Beds ![Family Quadruple Room](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/81df9a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Separate bedroom Private bathroom Free bottled water Daily housekeeping Wardrobe or closet - 291 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![Family Studio Suite, 1 Bedroom](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/34239bbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Deck/patio Fireplace Separate bedroom Private bathroom Free bottled water Wardrobe or closet Daily housekeeping Laptop workspace - 377 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIbarra-Hotels-Hotel-Dona-Esther.h27064128.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIbarra-Hotels-Hotel-Dona-Esther.h27064128.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.22538%2C-78.26262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZOYA3dP-1cvnZh4WXmHab4ITaFI=) Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201 #### What's nearby - Instituto Otavaleño de Antropología - 1 min walk - 0.0 km - Plaza de Ponchos - 7 min walk - 0.6 km - El Lechero - 7 min drive - 3.4 km - Peguche Waterfall - 7 min drive - 4.5 km - Taxopamba Waterfall - 10 min drive - 5.6 km #### Getting around - Ibarra Station - 25 min drive - Mariscal Sucre Intl. Airport (UIO) - 109 min drive #### Restaurants - ‪El Otavalito - ‬6 min walk - ‪Tabascos - ‬9 min walk - ‪Restaurante Aly Allpa - ‬7 min walk - ‪Balcon de Imbabura - ‬8 min walk - ‪Las Parrillas del Tio Jessy - ‬16 min walk ## About this property ### Hotel Doña Esther Hotel near Plaza de Ponchos Located close to Condor Park and Peguche Waterfall, Hotel Doña Esther provides free cooked-to-order breakfast, a rooftop terrace, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks include: - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe - Smoke-free premises, bicycle parking, and a nature reserve - Luggage storage and tour/ticket assistance Room features All guestrooms at Hotel Doña Esther boast comforts such as free WiFi and free bottled water. 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Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=15874167&PinnedHotelID=15874167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 5 per night) - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Onsite motorcycle parking only ### Food and drink - Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM - A bar/lounge - A restaurant ### Things to do - Hiking/biking trails - Library ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a nature reserve - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 4 percent for credit card payments Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 12.0 per day Cribs (infant beds) are available for USD 5.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4) - Nearby parking fee: USD 5 per night (66 ft away) - Crib (infant bed) fee: USD 5.0 per night - Rollaway bed fee: USD 12.0 per day - Credit card charges are subject to a surcharge of 4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit ### We should mention This property does not have elevators ### Property is also known as Hotel Doña Esther Otavalo Doña Esther Otavalo Doña Esther Hotel Doña Esther Hotel Hotel Doña Esther Otavalo Hotel Doña Esther Hotel Otavalo ## Frequently asked questions ### Is Hotel Doña Esther pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Hotel Doña Esther? > Motorcycle parking only. ### What time is check-in at Hotel Doña Esther? > Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Doña Esther? > Check-out is at noon. ### Does Hotel Doña Esther provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies. ### Where is Hotel Doña Esther located? > Situated in Otavalo, this hotel is 0.4 mi (0.6 km) from Plaza de Ponchos and within 3 mi (5 km) of Condor Park and Peguche Waterfall. Taxopamba Waterfall and Mojanda Lake are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Doña Esther Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 39 8 - Good 13 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ### 9.4/10 Cleanliness ### 9.8/10 Staff & service ### 8.4/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Emily Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo. ##### Emily Stayed 2 nights in Aug 2025 ### 8/10 Good #### Dylan Oct 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, good restaurant and a very convenient location ##### Dylan Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Ann Sep 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were extremely helpful in arranging transportation and a tour. ##### Ann Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Diana Mar 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again. ##### Diana Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Sheryl Dec 3, 2024 Liked: Property conditions & facilities Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent. ##### Sheryl Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Emily Aug 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here! ##### Emily Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Doris Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service. ##### Doris Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Peter Dec 1, 2023 Liked: Staff & service The hotel is OK, but I expected it more cosy ##### Peter Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Emily Aug 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return. ##### Emily Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Siamak Mar 1, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel. ##### Siamak Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Marcia Aug 27, 2023 Liked: Cleanliness, amenities, property conditions & facilities Great staff, very helpful with check in process and helping with arranging a taxi driver to take us on 4 hour adventure of places around town we would never have found on our own. The restaurant serves wonderful meals. Breakfast was one of the best I've ever had in Ecuador as an included breakfast. The rooms facing the street can be a little noise, but we were so tired it didn't really bother us. The terrace was great for late afternoon relaxing and visiting. ##### Marcia Stayed 1 night in Aug 2023 ### 10/10 Excellent #### JUAN MARTIN Jan 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities thanks ##### JUAN MARTIN Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Molly Feb 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need. ##### Molly Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Teresa Aug 3, 2025 Cxxx ##### Teresa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ramon Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena atención ![](https://a.travel-assets.com/ugc/hotel-reviews/5d4b41f6-7a1e-4341-99cf-c3ee7edcec84-1750687328297.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramon Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stéphanie Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement ![](https://a.travel-assets.com/ugc/hotel-reviews/8B2E1D163BC18EF89D79455DE3D46D8BA0F6E77C1737026070943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E955D6B84B9C43CF7C4778D18D68F38466CB875C1737026068401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91830EC632B1441EE2ACC8AC1E8CB0A1380C76231737026070998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D575A0C270A3AE7AE697DA3BAED3D0B9CDAAC93C1737026072736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stéphanie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rebecca Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again. ##### Rebecca Stayed 1 night in Nov 2024 ### 8/10 Good #### Juan Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Otavalo lo utilizamos como hotel de paso en un viaje en moto al peru, la ciudad es colonial con lugares interesantes, el restaurante del hotel preparó muy bien los platos muy buena pizza las habitaciones son de hotel de pueblo de 2 estrellas limpio y viejo ##### Juan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Stefanie Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Einfache, aber sehr charmante Unterkunft mit hübschem Patio und leckerem Essen. Sehr zentral gelegen, bewachter Parkplatz um die Ecke ##### Stefanie Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Lesley Oct 31, 2023 ##### Lesley Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Audrey Oct 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place! ##### Audrey Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Rhian Sep 16, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Brilliant hostel, great location, good food. Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again. ##### Rhian Stayed 1 night in Sep 2023 ### 10/10 Excellent #### mark Apr 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend! ##### mark Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### blake Jan 22, 2023 ##### blake Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Rena Nov 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out. ![](https://a.travel-assets.com/ugc/hotel-reviews/2A7900287A0790824C94F9402B1190D5502FCFFF1668522963300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81B4CF1EAA47B70062495B560F2B1A9D76E169BA1668522960590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B08B1F118237D7FE1A0E7DA4EF141248B59F06051668522953732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D508D006F06366D5A0C55876022B63BA5DCCF5D21668522967091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rena Stayed 2 nights in Oct 2022