Réception

HiWay Inn Express – Avis

2.5 out of 5
HiWay Inn Express
2111 E Jackson St, Hugo, OK

Avis

7,2

Bien

Note de 10 – Excellent, d’après 10 avis sur 31." "
Note de 8 – Bien, d’après 5 avis sur 31." "
Note de 6 – Acceptable, d’après 11 avis sur 31." "
Note de 4 – Médiocre, d’après 2 avis sur 31." "
Note de 2 – Terrible, d’après 3 avis sur 31." "

7,4/10

Propreté

8,4/10

Service et personnel

5,6/10

Commodités

6,8/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

LOLA

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Staff was nice, especially the maid on duty. Bath and bedrooms were very clean, but we felt we got bedbugs. The curtain liner was ripped, and repaired with electrician tape. The carpet had worn spots. No drinking water in the room. Won't stay again.
Séjour de 1 nuit en mai 2024
Hiway Inn a répondu le 22 mai 2024
We are very sorry to hear you did not enjoy your stay! We do wish you would have notified our staff right away if you suspected bedbugs as there are measures necessary that we must act upon right away to ensure that no other guests are exposed. We have not had any other mentions or complaints of this nature, i can assure you you did not have bugs . Hopefully you will give us an opportunity to serve you better in the future..

6/10 – Acceptable

Jambrecia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No wifi connection
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Brian

Voyage en famille
Points faibles : Commodités
Best hotel 🏨 in town!
Séjour de 1 nuit en avril 2024

8/10 – Bien

Gary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet
Séjour de 1 nuit en avril 2024

8/10 – Bien

Josh

Voyage d’affaires
Points forts : Propreté, service et personnel
It's an older property. Limited TV. Very quiet. Decent at best. Kind of the only game in town.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Ashley

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to walmart & fast food
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Anthony

Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
This s#i show of a property was listed as "3 Stars", but really is not even a "1 Star." Cabinet drawers that won't stay closed are a definite trip hazard. No instructions for how to use the byzantinely-complex TV system. Tried to call front desk for instructions, but the phone didn't work. After eventually getting a working phone, now, no internet. Three different networks in the property, but only one works. And only in the vicinity of the front desk. The nice lady on the front desk tried very diligently to be helpful, but the mess is more than she knows how to deal with. Property owners/managers need some kind of swift kick in the arse to get on the ball, instead of misrepresenting a property that is NOT ready for business.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Tara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good stay!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

sammie

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay front desk ladys where wonderful rooms nice
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Ashley

Voyage en famille
I will say that I booked here bc it says online that they have continental breakfast and they aren’t offering breakfast. I would have booked elsewhere. Take it off your site if they aren’t offering it anymore.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Rita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It's an older hotel but was clean. The carpet had a worn space and stains on the bench. The rest of the room and facilities was clean and bed was soft enough. I'd stay again if had to be in area again, the rates of the overnight stay was a good price.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Carmelita

Points faibles : Commodités
On my do not stay again bathroom shower unclean
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Debra

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Location was good
Séjour de 1 nuit en février 2024

10/10 – Excellent

phillip

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

6/10 – Acceptable

Ann

Voyage en groupe
Points faibles : Commodités
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
No frills hotel, but clean and reasonably priced
Friendly, helpful staff. Hotel is older with worn furnishings, but it is clean. As noted in other reviews, this hotel seems to have guests that are working men. It’s pretty much a man camp. Note that this means there is no hot water in the evenings when they all get off work and return to the hotel to shower. No hot water even as late as 10pm. Fortunately, they all have a very early start (beginning at 4:30 am), so I had hot water starting at around 7 am. The front desk said they are working on new boilers to address the issue. The walls are thin. I could hear the man next door complaining to his wife on a phone call about having no hot water to shower. Quiet hours are enforced, so sleeping was not an issue. There is a good bit of activity from 4:30-6:00 when the guys are all getting ready and leaving. Also as stated in another review, the free breakfast is limited to coffee, dry cereal and protein bars. There is a Walmart next door. If your schedule permits you to work around the hot water issue, this hotel is clean, convenient and reasonably priced. It was fine for a 1 night stay.
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Anthony

Voyage en famille
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Rhonda

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023

4/10 – Médiocre

David

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The breakfast was coffee and dry cereal and that's it.
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Bobbi-Jo

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Service et personnel, commodités
Had to pay 20$ cash for our little dog. Refrigerator was missing. Some things in room were in poor condition. Found a dirty sock in the room. Needs to be properly cleaned between guests.
Séjour de 1 nuit en novembre 2023