Our room was big, comfortable, and clean. They provided flip flops, bath robes, local brand water bottles, toothbrush/toothpaste and the usual toiletries. They also have an area on the rooftop and you can bring your own food/beverage to enjoy. The staff was very helpful, enthusiastic, and energetic. They recommended many places to have local Vietnamese food and places to check out—they wrote all of this down on a map of the area. They can book tours and car services for us, but they were never pushy. Someone was always around to greet us when we left or entered the hotel. The breakfast they provided were delicious. There were Vietnamese food and western food. Examples: bun bo hue (Vietnamese noodle soup), pate, cheese, sausages, steam veggies, fruits, omelette, scrambled eggs, crepe pancakes, and many types of fresh fruit juices (loved the dragon fruit juice and the mango fruit juice) that taste like blended fruits with no added sugar, yogurt and so much more—this is not the kind of complimentary breakfast you will ever see in the U.S. I highly recommend this hotel. There are many great restaurants, coffee and boba shops. It was about a 20 min walk from the Imperial City (the walk was nice; there’s a park, a promenade, and pretty bridges and it was safe to walk at night). Also recommend these hair salons: Phantom Men’s Hair Salon for men a block away and Hair Salon Lee Khánh for women a few blocks away; about USD $4-$8 for highly skilled hairstyles.