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La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland – Avis

2.5 out of 5
La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland
12727 Southwest Fwy, Stafford, TX

Avis

6,8
Note de 10 – Excellent, d’après 301 avis sur 1006." "
Note de 8 – Bien, d’après 241 avis sur 1006." "
Note de 6 – Acceptable, d’après 172 avis sur 1006." "
Note de 4 – Médiocre, d’après 135 avis sur 1006." "
Note de 2 – Terrible, d’après 157 avis sur 1006." "

6,6/10

Propreté

7,8/10

Service et personnel

6,4/10

Commodités

6,4/10

État et installations de l’hébergement

6,6/10

Écoresponsabilité

Avis

6/10 – Acceptable

Aurelie

Voyage en famille
Points faibles : Propreté, service et personnel
chambre sale, pas nettoyé et sol pas nettoyer. première chambre pleine d'eau. personnel désagréable.
Séjour de 3 nuits en juillet 2023
DB a répondu le 14 juill. 2023
Your feedback is very important to us, and I am saddened to hear about the issues that you experience during your recent stay. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 – Terrible

Dustin

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Wilfredo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place is very nice 👌 only the clean service is not good
Séjour de 3 nuits en mai 2024
DB a répondu le 23 mai 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Acceptable

Christina

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The hotel was just run down. They are in the middle of renovating so hopefully it looks better soon. We stayed there because due to the recent storms we had no power. The room was filthy. Blankets on the beds had stains,asked for new ones and they did also. Cracked walls thru out the room. Our fridge didn’t work. Found food in it that stunk. The bathroom had hair all over,as if it wasn’t even cleaned. Mirror had prints all over so I know it wasn’t cleaned. I seen the maids in the hallway supposed to be cleaning rooms but they were just sitting on the beds talking and on their phones. I will not be staying here again. We left and went to a nicer hotel.
Séjour de 2 nuits en mai 2024
DB a répondu le 23 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

2/10 – Terrible

Zuleyma Marilyn

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, état et installations de l’hébergement
.
Séjour de 2 nuits en mai 2024
DB a répondu le 22 mai 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Terrible

Carol

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The entire floor became wet with sprinkles of water my sock absorbed the water as I took off my shoes when I called 911 and had to be rushed to the hospital. I was warned the building was under construction. The business room I needed was under construction I could not compete my assignments. The first and second set of white line had spots on them
Séjour de 1 nuit en mai 2024
DB a répondu le 22 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 – Bien

Mel Vincent

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024
DB a répondu le 21 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Excellent

Charlotte

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy, fast and friendly check in.
Séjour de 1 nuit en mai 2024
DB a répondu le 16 mai 2024
Thank you for taking the time to share you experience. It is always a pleasure to receive positive feedback.

10/10 – Excellent

Marcia

Points forts : Propreté, service et personnel
Thank you for a pleasant stay
Séjour de 4 nuits en mai 2024
DB a répondu le 14 mai 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

6/10 – Acceptable

Harry

Points forts : Service et personnel
Séjour de 4 nuits en mai 2024
DB a répondu le 15 mai 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice breakfast and last at the front desk was very nice. Cleaning lady we had was vey nice
Séjour de 1 nuit en mai 2024
DB a répondu le 10 mai 2024
Thank you for taking the time to share your experience. It is always nice to receive positive feedback.

10/10 – Excellent

Kishan

This is my first time was okay
Séjour de 1 nuit en mai 2024
DB a répondu le 14 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

4/10 – Médiocre

Loren

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The check in process was quite inefficient. The front desk did not know what rooms were unoccupied and cleaned. They had to send a runner to check realtime for each checkin. I saw this happen on multiple days. There was pooled water on the elevator (from the rain?) and dried white paint spots spattered widely around the entrance. The workout room was shut down. It looked like there was renovation work underway, but I never saw crews working. The room was clean but was never serviced. The bathroom showed significant cosmetic damage from water around the doom bottom. The included breakfast was sufficient.
Séjour de 2 nuits en mai 2024
DB a répondu le 8 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 – Acceptable

Maria E

Voyage en famille
Points forts : Propreté
The room we stayed in was very quiet
Séjour de 1 nuit en mai 2024
DB a répondu le 6 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Excellent

Raven

Points forts : État et installations de l’hébergement
Great staff and customer service
Séjour de 3 nuits en avril 2024
DB a répondu le 3 mai 2024
That you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

4/10 – Médiocre

Shabana

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Didn’t enjoy my stay
Séjour de 4 nuits en avril 2024
DB a répondu le 1 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 – Acceptable

Samira

Voyage en groupe
Points faibles : État et installations de l’hébergement
There was construction going on outside elevator area and floor was always wet and slippery inside and outside the elevator.
Séjour de 5 nuits en avril 2024
DB a répondu le 29 avr. 2024
Your feedback is very important to us, and I am saddened to hear that you experienced issues with the cleanliness of the elevators and the floor outside of the elevators on the first floor. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 – Bien

SOLDREN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
DB a répondu le 30 avr. 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 – Terrible

Derrick

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff
Séjour de 1 nuit en avril 2024
DB a répondu le 23 avr. 2024
Your feedback is very important to us, and I am saddened to hear that you experienced issues with our staff. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 – Médiocre

Bryant

Wasn’t impressed at all
Séjour de 2 nuits en avril 2024
DB a répondu le 22 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and affordable
Séjour de 1 nuit en avril 2024

8/10 – Bien

Samuel

Séjour de 1 nuit en avril 2024
DB a répondu le 8 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

8/10 – Bien

Jessica

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
I didn’t like the fact that The laundry area and gym were under construction
Séjour de 2 nuits en avril 2024
DB a répondu le 15 avr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Acceptable

Myrta

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
Love the location it was so convenient for dinner options or even breakfast with IHOP right next to it. The only issue is the elevator looked kinda rough as if they were going through construction but the worse part was our room. The room was dirty with mask laying around and lighters, floors were even sticky, looked as if they weren’t not thoroughly cleaned. Literally had to request a different room which was much better however the walls you can tell hadn’t been fully painted or something was not complete
Séjour de 2 nuits en avril 2024
DB a répondu le 16 avr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Excellent

Jayden, Houston

Séjour de 1 nuit en avril 2024
DB a répondu le 6 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Excellent

Aamir

Séjour de 1 nuit en mars 2024
DB a répondu le 2 mai 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

6/10 – Acceptable

Mike

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
Stayed from 3 in am intill 8 am. Enjoyed breakfast.
Séjour de 1 nuit en avril 2024
DB a répondu le 9 avr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Excellent

Emma Cristina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
DB a répondu le 5 avr. 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

6/10 – Acceptable

Placida

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mars 2024
DB a répondu le 25 mars 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Médiocre

JONCARLO

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
DB a répondu le 11 mars 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Excellent

Megan

Voyage de couple
The girl who checked me in was perfect
Séjour de 1 nuit en mars 2024
DB a répondu le 8 mars 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

6/10 – Acceptable

Nicole

Voyage en groupe
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The property is under renovations so it’s slightly distracting. Even though the room had been remodeled, the floors were all scratched up and smelled like smoke. It served its purpose for a one night stay at the reasonable price I paid.
Séjour de 1 nuit en février 2024
DB a répondu le 4 mars 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 – Excellent

Chuck

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff
Séjour de 6 nuits en février 2024
DB a répondu le 4 mars 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

10/10 – Excellent

ximena

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
it’s nice
Séjour de 1 nuit en mars 2024
DB a répondu le 4 mars 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

4/10 – Médiocre

Alfreda

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was under construction when I arrived. It was very dusty everywhere. Had the website stated it was under construction when I was booking I would have booked at another hotel for the same price,
Séjour de 1 nuit en février 2024
DB a répondu le 4 mars 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

6/10 – Acceptable

Adedayo

Points forts : Propreté, service et personnel
Staffs are great but no breakfast as advertised because the whole first floor is under construction. U just get a small muffin & small sunny delight for breakfast & that’s it. No lounge. I believe they should have informed us of the construction going on. I won’t recommend it for anyone right now until probably after the contract is completed.
Séjour de 4 nuits en février 2024
DB a répondu le 20 févr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 – Excellent

Chuck

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are great people
Séjour de 13 nuits en février 2024
DB a répondu le 19 févr. 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Excellent

Jacqueline A

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a great stay for the price, abd the staff was nice!
Séjour de 5 nuits en février 2024
DB a répondu le 19 févr. 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

10/10 – Excellent

Barbara

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Government Employee
It was nice and close to my destination for business. Will return.
Séjour de 2 nuits en février 2024
DB a répondu le 19 févr. 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

8/10 – Bien

Tam

Voyage en famille
Points forts : Service et personnel, commodités
Due to renovation, lots of stuff. Elevator excess very inconvenient
Séjour de 1 nuit en février 2024
DB a répondu le 16 févr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

6/10 – Acceptable

vu m

Points forts : Service et personnel
Points faibles : Confort de la chambre
Its was alright nothing special . Bed a not thats great got stiff after woke up dont have enough pillow overall its ok . But to book again maybe not
Séjour de 1 nuit en février 2024
DB a répondu le 16 févr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Excellent

Dominique

Séjour de 2 nuits en février 2024
DB a répondu le 25 mars 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

2/10 – Terrible

Jerskey Jhrek

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nasty/smells inside and not what you see outside and on posted photos... i regret the price i paid for 4 nights.. Nonsense
Séjour de 3 nuits en janvier 2024
DB a répondu le 12 févr. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

4/10 – Médiocre

Melissa Torres

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
No avisan que estaba en remodelación, terrible el servicio
Séjour de 3 nuits en février 2024
DB a répondu le 6 févr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Excellent

Matthew

Séjour de 1 nuit en février 2024
DB a répondu le 25 mars 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

10/10 – Excellent

gissell

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Made us feel super comforable, room was clean, overall quiet and we enjoyed the stay.
Séjour de 1 nuit en janvier 2024
DB a répondu le 1 févr. 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 – Terrible

Scott

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
Booked two nights, disappointed. Most of the hotel was being renovated. #1 No breakfast even though it stated hot breakfast included. #2 while my room was ‘renovated’ it was falling apart. #3 no hot water in the shower. And #4 the drain to the shower did not work correctly… all in all a very bad selection for a stay. Choose something else, anything else.
Séjour de 2 nuits en janvier 2024
DB a répondu le 31 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2024
DB a répondu le 30 janv. 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 – Terrible

Charita

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
DB a répondu le 30 janv. 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Excellent

Maria

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The team working there were excellent.
Séjour de 1 nuit en décembre 2023
DB a répondu le 29 janv. 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.