Title: Four Points by Sheraton Houston - CITYCENTRE - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Four Points by Sheraton Houston - CITYCENTRE Travelers gather around the lobby fireplace or cool off in the outdoor pool, with free WiFi keeping everyone connected throughout their stay ## Photo gallery for Four Points by Sheraton Houston - CITYCENTRE ![Outdoor pool - Four Points by Sheraton Houston - CITYCENTRE (Houston)](https://images.trvl-media.com/lodging/1000000/30000/26300/26251/ce9367dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Four Points by Sheraton Houston - CITYCENTRE (Houston)](https://images.trvl-media.com/lodging/1000000/30000/26300/26251/52d0da37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - Four Points by Sheraton Houston - CITYCENTRE (Houston)](https://images.trvl-media.com/lodging/1000000/30000/26300/26251/1bd4db45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Four Points by Sheraton Houston - CITYCENTRE (Houston)](https://images.trvl-media.com/lodging/1000000/30000/26300/26251/89c633ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Four Points by Sheraton Houston - CITYCENTRE (Houston)](https://images.trvl-media.com/lodging/1000000/30000/26300/26251/6065fd28.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Houston - CITYCENTRE welcomes visitors to Memorial with its inviting lobby fireplace. Guests can unwind at the outdoor pool or maintain their workout routine in the 24-hour gym. The hotel provides free in-room WiFi and convenient area shuttle service. ## Reviews 7.6 Good ## Popular amenities - Pool - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26251&PinnedHotelID=26251&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Breakfast, lunch, brunch served; American cuisine, garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12400/12378/880627d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Houston West Memorial - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 1,236 reviews CA $138 CA $162 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Houston-Hotels-Hyatt-Regency-Houston-West.h12378.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=a1d65ba9-7da8-400c-b5c5-e92775708598&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/33000000/32710000/32701900/32701841/ac108c4e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Houston - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Four-Points-By-Sheraton-Houston-CITYCENTRE.h26251.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Four-Points-By-Sheraton-Houston-CITYCENTRE.h26251.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.78397%2C-95.56170&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4te9T9DJyqiciIkPaXJ3q3WwMcU=) Houston, TX #### What's nearby - CityCentre \- 1 min walk \- 0.1 km - Houston Community College - Energy Corridor \- 2 min walk \- 0.2 km - Town and Country Village \- 7 min walk \- 0.6 km - Memorial Hermann Memorial City Medical Center \- 18 min walk \- 1.6 km - Memorial City Mall \- 1 min drive \- 2.3 km #### Getting around - Houston Station - 19 min drive - Houston William Hobby Airport (HOU) - 35 min drive #### Restaurants - ‪Taste of Texas - ‬7 min walk - ‪Ojos Locos Sports Cantina - ‬7 min walk - ‪Niko Niko's - ‬5 min walk - ‪Fuddruckers - ‬8 min walk - ‪Yard House - ‬6 min walk ## About this property ### Four Points by Sheraton Houston - CITYCENTRE Luxury aparthotel near CityCentre Consider a stay at Four Points by Sheraton Houston - CITYCENTRE and take advantage of an airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge) - Express check-out, express check-in, and multilingual staff - An elevator, a gift shop, and ATM/banking services Room features All 171 rooms feature comforts such as fireplaces and premium bedding, as well as perks like free WiFi and air conditioning. Other conveniences in all rooms include: - On-request microwaves and irons/ironing boards - TVs with premium channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/460000/455600/455593/b0e8b496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Houston-Galleria TX Greater Uptown - Breakfast included - Free WiFi - Air conditioning - Gym 7.2 Good 560 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=455593&PinnedHotelID=455593&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/55000000/54710000/54705200/54705149/898ceaac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature Inn Houston Galleria Woodlake - Briar Meadow - Pool - Parking included - Gym - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=54705149&PinnedHotelID=54705149&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92560000/92555400/92555354/049e42cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hollywood Inn Northside - 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Breakfast included - Parking included - Air conditioning - Laundry 8.4 Very good 123 reviews CA $96 CA $112 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=57482702&PinnedHotelID=57482702&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Up to 30 lbs per pet Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Four Points Houston West Four Points Sheraton Hotel Houston West Four Points Sheraton Houston West Sheraton Four Points Houston West Four Points Sheraton Houston CITYCENTRE Hotel Four Points Sheraton CITYCENTRE Hotel Four Points Sheraton Houston CITYCENTRE Four Points Sheraton CITYCENTRE Four Points by Sheraton Houston CITYCENTRE Four Points by Sheraton Houston - CITYCENTRE Houston Four Points by Sheraton Houston - CITYCENTRE Aparthotel Four Points by Sheraton Houston - CITYCENTRE Aparthotel Houston ## Frequently asked questions ### Does Four Points by Sheraton Houston - CITYCENTRE have a pool? ### Is Four Points by Sheraton Houston - CITYCENTRE pet-friendly? ### How much is parking? ### What time is check-in at Four Points by Sheraton Houston - CITYCENTRE? ### What time is check-out at Four Points by Sheraton Houston - CITYCENTRE? ### Where is Four Points by Sheraton Houston - CITYCENTRE located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Houston - CITYCENTRE Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 299 8 - Good 295 6 - Okay 164 4 - Poor 77 2 - Terrible 55 ## Reviews ### 8/10 Good #### Verified traveller Mar 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very welcoming staff took the extra step to make sure we were pleased. ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Carlos, Plano, TX Mar 17, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mold on walls, rusty restroom just very disappointing ##### Carlos Stayed 1 night in Mar 2020 ### 4/10 Poor #### Ben, Houston Feb 14, 2020 Liked: Staff & service Disliked: Property conditions & facilities The room we stayed is really small and needs update. It feels like a motel and Is is definitely not what we expected. We were very much disappointed ##### Ben Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Justin, Milwaukee Feb 8, 2020 Disliked: Cleanliness, amenities, property conditions & facilities Lobby was spectacular, rooms were atrocious! Breakfast was expensive for what it was, will be finding another spot in the future.. ##### Justin Stayed 4 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Jan 19, 2020 Disliked: Amenities, property conditions & facilities Booked a suite with two queen beds and a sofabed. Sofabed was broken. Couch was sunken in. The room is noisy and dated. Heard thumping and bumping so loud it sounded like they were remodeling the room sabove me and next to me. Had to sleep on an old rollaway bed because they didnt have any other rooms avilble. Awakened by toilets flushing. Not pleased at all and i will be asking for a refund. ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Rude, CITYCENTRE Jan 13, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Completely rude front desk. I work for a disaster/emergency company. My husband is a police officer. We were both on call for very inclement weather. I booked the room for both of us. My husband checked in around 930\. Happened to have one of my companies shirts on desk attendant said: oh, no are there a bunch of y’all coming again? That was the worst night of my life, comments about there were so many of us, shutting down the bar, etc (we had a convention there and booked SEVERAL rooms there a month or so before)... he told her no, they were working late for the weather. She told him “oh thank goodness”. I checked in To a different attendant around 5 am after a nearly 18 hour shift with the weather. I asked for a late check out and she said no problem, don’t worry about the charge, planned on checking out at 2pm. At 140 I called the front desk and asked for maybe 20 more mins she said no problem. At 225, I went to check out and the attendant said well, now I have to charge you $30 more bc you stayed late. Seriously. And they were NOT busy. You’re literally in the parking lot next to my company. Don’t worry. We won’t have 100+ people stay with you anymore. ##### Rude Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Don Jan 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super clean rubes nice friendly staff know if she’s whatsoever ##### Don Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Fourpoint, Houston Jan 4, 2020 Disliked: Amenities, property conditions & facilities Rooms was so out dated.tub had rust in it ice machine was not working on the 9th floor. ##### Fourpoint Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Bryan Dec 31, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two thumbs down They shut the water off to the entire hotel for the whole day. Poorly managed and hotel is in need of a update. ##### Bryan Stayed 3 nights in Dec 2019 ### 4/10 Poor #### jeff Dec 21, 2019 Disliked: Property conditions & facilities Lipstick on a pig. Once past the lobby the hotel is 1980ish. Very tired. I feel like I was tricked ##### jeff Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 17, 2019 Disliked: Property conditions & facilities, room comfort #### Bad exeprience! Very very very uncomfortable bed and the AC unit was load like an air plane!!! Very bad experience! ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller Nov 23, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service They did not give me the room I had reserved and also said breakfast was not included--despite it clearly bring listed as included. They could not move me to the correct room type because they said they were booked. They did comp my breakfast, however towards the end of the week they started trying to charge me for breakfast again. Disappointed. ##### Verified traveller Stayed 4 nights in Nov 2019 ### 6/10 Okay #### Sarah, Houston, TX Nov 13, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities Great location but was surprised by the quality of the actual hotel. No valet and had to park outside. The room carpeting looked about 40 years old. The heater-A/C was like from a motel. The beds were very comfortable though. I was put in a handicapped room so the features were all pretty low. ##### Sarah Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Oct 28, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The location is great and so was the breakfast. The hotel itself is horrible. The beds were super uncomfortable, the water drained extremely slow in the bathtub and in the sink, there was a hole on the ceiling of our room, the noises you hear through the wall were super annoying, and the hotel was just old and ugly. This hotel is too old for the location and it needs a major renovation. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only booked a single room with a long bed but was put into a suite at no extra cost ##### Verified traveller Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Nicola, Houston, TX Oct 21, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property is old and run down. It smelled moldy and the furniture is broken. ##### Nicola Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service at the front desk! Thank you to the young lady and the manager for a great stay! We stayed for a night with two small kids and they kindly updated the room, offered breakfast and even allowed a late checkout. Expedia offers free shuttle from the airport to the hotel but this hotel doesn’t provide that service. \*Expedia we paid for breakfast and hotel didn’t get that information, please remove the expensive shuttle to the airport, Four Points don’t take guests to the airport. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 7, 2019 Liked: Staff & service, amenities, property conditions & facilities Room wasn't cleaned properly. The coffee from the day before was still in the coffee maker. A rag/towel was left behind on top of the desk. On the staff side though I want to thank Tamera for her amazing customer service she was super friendly and would always greet me every time I would come in or leave the hotel. I could tell she loved providing great service which she delivered! More front desk people like Tamera! ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Wafik, Cairo Oct 7, 2019 Liked: Cleanliness, staff & service, amenities Property should be renovated. Lighting in the room is not distributed properly and the AC sound is noisy ##### Wafik Stayed 4 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Oct 5, 2019 Liked: Room comfort Disliked: Cleanliness, staff & service #### Business trip Bad smell and needs some updating. The restaurant and bar staff were excellent but some of the front desk staff were not that friendly (only a couple) the rest were fine. However, the location is excellent ##### Verified traveller Stayed 5 nights in Sep 2019 ### 2/10 Terrible #### Kim, Phoenix Oct 4, 2019 Disliked: Cleanliness, amenities, property conditions & facilities There are bars on the walkway... no lamps or power next to the bed, no dresser... carpet felt dirty... bathroom was falling apart, shower was leaking upwards when on, tiles were broken in the bathroom floor... really sketchy. My coworker also got stuck here at the same time, and when she checked in, the receptionist said “we normally don’t put single women on the outside, but we’re out of rooms” ##### Kim Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Sep 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at all levels are extremely helpful and have a sole purpose of making the guests as comfortable as possible. Very helpful warm and friendly. ##### Verified traveller Stayed 17 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 16, 2019 Disliked: Staff & service, property conditions & facilities Rooms need serious upgrades. Paint peeling off the walls, old carpet are a couple of the most obvious issues We noticed. ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 10, 2019 Liked: Cleanliness, staff & service Ok pla e. In need of renovation. Selected for it's location to City Center. ##### Verified traveller Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 2, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Rooms need to be updated Me and my family used to love staying here but we will no longer stay here. The rooms are so outdated and have a odor. The room is so humid that some of the fixtures are rusting. The lobby and eating area are updated. Four Points really needs to remodel the rooms for the proce they are charging. ##### Verified traveller Stayed 1 night in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Austin Marriott Downtown](https://www.expedia.ca/Austin-Hotels-Austin-Marriott-Downtown.h45866780.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.ca/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.ca/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Fairmont Austin](https://www.expedia.ca/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [Omni Austin Hotel](https://www.expedia.ca/Austin-Hotels-Omni-Austin-Hotel.h8540.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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