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The Omni Homestead Resort – Avis

4 out of 5
The Omni Homestead Resort
7696 Sam Snead Highway, Hot Springs, VA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 411 avis sur 810." "
Note de 8 – Bien, d’après 242 avis sur 810." "
Note de 6 – Acceptable, d’après 87 avis sur 810." "
Note de 4 – Médiocre, d’après 48 avis sur 810." "
Note de 2 – Terrible, d’après 22 avis sur 810." "

8,8/10

Propreté

9,0/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Eliza

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Laura a répondu le 17 mai 2024
Thank you for your 5-5 review! We're grateful for guests like you and hope to welcome you back soon!

10/10 – Excellent

Mo

Séjour de 3 nuits en février 2024
Laura a répondu le 13 mai 2024
Thank you for your 5/5 review!

8/10 – Bien

SCOTT

Séjour de 3 nuits en avril 2024
Laura a répondu le 17 mai 2024
Thank you for your review! We hope to welcome you back soon.

10/10 – Excellent

Marilyn

Voyage en famille
Points forts : Propreté, service et personnel
Waking up to a dog barking at 7:45 am in the next room. Ugh
Séjour de 3 nuits en avril 2024
Laura a répondu le 8 avr. 2024
Thank you for your 5/5 review. We're sorry to hear you were woken up in the morning by a barking dog in the next room. We hope the rest of your stay was enjoyable and we hope to welcome you back soon!

10/10 – Excellent

Charles

Séjour de 2 nuits en mars 2024
Laura a répondu le 10 mai 2024
Thank you for your 5-star review!

10/10 – Excellent

Katarzyna

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Absolutely amazing!
Séjour de 2 nuits en mars 2024
Laura a répondu le 8 avr. 2024
Thank you for your review! We hope to welcome you back soon.

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Laura a répondu le 26 mars 2024
Thank you for your 5/5 review!

8/10 – Bien

PA

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The service at Woody’s restaurant was horrible. We were told the wait would be ten minutes( it turned out to be 45minutes.) We waited at the bar which the temperature of the room had to be 50 or less. They keep saying they were understaffed but if they were so so unstaffed, they should’ve NOT opened the restaurant. The food was delicious but not worth wasting an hour and an half before getting it.
Séjour de 3 nuits en mars 2024
Laura a répondu le 8 avr. 2024
Thank you for your review. We're sorry you had to wait so long and appreciate your patience and understanding. We're glad to hear you enjoyed the food and hope to see you at Woody's again soon.

4/10 – Médiocre

ANDREW

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 2 nuits en février 2024
Laura a répondu le 13 mars 2024
Thank you for your review. We're sorry to see that your stay fell short of expectations. We welcome the opportunity to receive guest feedback as a way of improving upon the guest experience. Should you feel comfortable sharing, please feel free to reach out to us at The Omni Homestead Resort.

10/10 – Excellent

Jaye

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff is wonderful and customer service top notch. Spa service was excellent. Loved the mineral pools
Séjour de 2 nuits en février 2024
Laura a répondu le 29 févr. 2024
Thank you for your 5-star review! We're elated to hear you enjoyed the spa and the mineral pools, and we hope to welcome you back soon!

10/10 – Excellent

Angelique

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Laura a répondu le 28 févr. 2024
Thank you for your 5-star review! We're ecstatic to see that you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 – Excellent

Valeriy

Voyage en famille
A nice resort with a lot of amenities.
Séjour de 7 nuits en février 2024
Laura a répondu le 26 févr. 2024
Thank you for your review! We appreciate your recognition of The Homestead and her amenities and hope to welcome you back soon!

10/10 – Excellent

Derek

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thank you for an excellent, memorable stay.
Séjour de 3 nuits en février 2024
Laura a répondu le 26 févr. 2024
Thank you for your review! We're delighted to read that you enjoyed your stay and hope to welcome you back soon!

10/10 – Excellent

Alejandro

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great family weekend getaway at the Omni Homestead! The property is stunning and well kept. Staff is super friendly and helpful. Food was good in all restaurants we tried. Lots of activities for the whole family. Overall a great place to relax and enjoy nature. We will return for sure!
Séjour de 2 nuits en février 2024
Laura a répondu le 20 févr. 2024
Thank you for your 5-star review! We're so happy to hear you enjoyed your stay with us and appreciate your positive recognition of The Homestead property and staff. We look forward to welcoming you all back again soon!

6/10 – Acceptable

Lisa

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel
Liked all the dufferent social areas. the social hour was nice -live music! staff was very good.
Séjour de 3 nuits en février 2024
Laura a répondu le 19 févr. 2024
Thank you for your review! We're glad to hear you enjoyed the social hour and appreciate your recognition of our staff here at The Omni Homestead Resort. We hope to welcome you back soon!

8/10 – Bien

Steven

Voyage en famille
Points forts : Service et personnel
Very historical property. Everything to do is on property. The town is very small and not worth talking about. The restaurants on property are good but quite expensive. Our room smelled musty but not too bad. The SPA is okay and expensive for what you get. I'm glad we went but for me it's a "one and done".
Séjour de 3 nuits en février 2024
S a répondu le 16 févr. 2024
Thanks for staying with us! We appreciate your feedback!

6/10 – Acceptable

Christopher

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
We went Tues-Friday and it was VERY empty... gave us "The Shinning" vibes. By Friday it was getting busier for the weekend, which was nice. The spa was expensive and half of it was not working. The hot springs pool had a lot of algae and we didn't go in. The pool and hot tub were nice. The massage was okay. The day use spa is supposed to include a warm room (nice) warming chairs (ok), cold room (was broken), steam room (broken; only was 80 degrees). It was dated and kind of gross. It's an historic building, so probably should give it the benefit of the doubt, but it seemed too large to manage and constant repairs/broken areas. Pet peeve, but not a major issue is that valet parking is required ($35/day) and the car is 5 minutes away, so every time we left felt like a hassle even thought we are in the middle of nowhere. Staff was very friendly and helpful, which was lovely.
Séjour de 3 nuits en février 2024
S a répondu le 16 févr. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

6/10 – Acceptable

Liqiong

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
I enjoyed the activities and dinning experience in the resort. The Warm Spring pool experience was amazing. The food was great. All the staff are super nice. The only complain I have is my room. The heat unit was very loud, and it keeps going on and off, making it very difficult to fall asleep, and would wake up multiple times by the noise even after falling asleep. Our room was right next to the elevator which making it worse. There were a lot of ladybugs on the windows, I am talking about over 50 of them total in 3 windows total. For $500 a night, I am expecting better than this. Besides the room, everything else was amazing. But not getting a good sleep took all the bonus points off for me.
S a répondu le 15 févr. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Excellent

Hema

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
S a répondu le 17 janv. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Jack

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Simply wonderful resort with a great staff. We are impressed!
Séjour de 1 nuit en janvier 2024
S a répondu le 16 janv. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Acceptable

Stacey

Séjour de 3 nuits en janvier 2024
S a répondu le 15 févr. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 – Bien

Graciela

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
S a répondu le 3 janv. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

lisa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
S a répondu le 15 févr. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Robert

Séjour de 2 nuits en décembre 2023
S a répondu le 2 janv. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 – Bien

Keith, Adamstown

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place. Only issue were the small double beds. Way too small for two adults - need to change out for Queen size
Séjour de 3 nuits en décembre 2023
S a répondu le 2 janv. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Della

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Omni Homestead Resort is breathtakingly beautiful! The new renovations have saved the history and character of this grand hotel while updating it with more modern conveniences. The beautifully decorated grounds and common areas, and especially the grand hall with it’s two story Christmas tree, burning logs in the fireplaces, and gifted pianists playing Christmas tunes on the grand piano made our two night stay here our favorite part of this Christmas.
Séjour de 2 nuits en décembre 2023
S a répondu le 26 déc. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

tiffanny

Séjour de 1 nuit en décembre 2023
S a répondu le 26 déc. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Walter, Charlottesville

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Homestead does not disappoint.
Séjour de 1 nuit en décembre 2023
S a répondu le 26 déc. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Nice but beware
The decor is brighter than before and pleasant. However the windows no longer can be opened... they were painted shut and therefore there was no fresh air and the room was stuffy. FYI...There was an undisclosed charge of $35 for 'parking' on top of the 'resort charge' of $49. And add about 20% for taxes to the room and those charges. Theatre popcorn $11! Its a nice place but beware of the real cost.
Séjour de 1 nuit en décembre 2023
S a répondu le 11 déc. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Excellent

Mallory

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Outstanding Remote Resort Worth the Visit
The Omni Homestead Resort is an outstanding remote location that has great service and comfort. It is tucked away in Hot Springs, VA and is majestic during the Winter Holiday Season. Food is expensive but lodging is very reasonable.
Séjour de 3 nuits en décembre 2023
S a répondu le 7 déc. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Abby

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
S a répondu le 8 déc. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

2/10 – Terrible

Carmel

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
When we arrived we were greeted graciously by the valet. (Best thing about the trip!) I registered for 2 queen beds w/a view. We got 2 doubles w/a view of a dumpster. Dead bugs on the window sill and windows so dirty we could barely see out of them. I had to request tissues bc we there were none in the room. Then I called again because we were out of toilet paper. I proceeded to take a shower and discovered that there was no shampoo in the bathroom either! The next day we discovered that refrigerator was not working because we had put some leftovers in it and it was warm so we had to throw them out. My daughters went to get a manicure and the heat was out in the spa. So one of my daughter’s nails wouldn’t dry and the other one’s nails started peeling the next day (gel nail polish usually lasts 2 weeks) not worth the $244 I paid!!! So they offered to pay for our trip to the hot spring pools,(a $90 credit) but I got charged for it anyway! After telling management all of the problems, they still did NOTHING!!!!! I DON’T recommend this place unless you enjoy spending A LOT of money and letting a company like Omni taking advantage of you and steal your money!
Séjour de 2 nuits en novembre 2023
S a répondu le 8 déc. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved the history of this hotel, especially the history tour of the hotel. Finally finished with their renovations so everything is quite lovely. Very friendly staff, beautiful common areas, amazing front porch with comfortable sitting and expansive well kept grounds. Great escape in the Virginia mountains.
Séjour de 2 nuits en octobre 2023
S a répondu le 3 nov. 2023
Thanks for your feedback! We appreciate you staying with us and hope to see you again soon!

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fantastic property
Séjour de 2 nuits en octobre 2023
S a répondu le 2 nov. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Excellent

Tabea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A beautiful resort with an amazing staff!
Séjour de 1 nuit en octobre 2023
S a répondu le 1 nov. 2023
Thanks for staying with us! We appreciate your feedback and look forward to seeing you again soon!

10/10 – Excellent

Christina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the Spa Garden, pools and indoor pool. The staff was very friendly, helpful and accommodating.
Séjour de 2 nuits en octobre 2023
S a répondu le 31 oct. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Acceptable

Stephanie

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Property was beautiful! Service and food below average.
Séjour de 1 nuit en octobre 2023
S a répondu le 30 oct. 2023
Thanks for staying with us! We appreciate your feedback!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
My family stay was relaxing and comforting. We enjoyed all of the activities that you had to offer.
Séjour de 1 nuit en octobre 2023
S a répondu le 23 oct. 2023
Thanks for staying with us! We appreciate your feedback!

8/10 – Bien

Joanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property has been beautifully updated without modifying the historical attributes. The porch is a wonderful place for enjoying the beautiful view of the mountains, reading or having a lovely moment of relaxation. The fire-heaters on the tables are extremely cozy and a nice touch.
Séjour de 2 nuits en octobre 2023
S a répondu le 17 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Troy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service staff is absolutely hospitable and professional.
Séjour de 3 nuits en octobre 2023
S a répondu le 16 oct. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Claire

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely property but for the price should have had mini bar with snacks in the room and the AC should have worked in the shops in the hotel. Lots of activities to participate in and never leave the property.
Séjour de 1 nuit en octobre 2023
S a répondu le 16 oct. 2023
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10/10 – Excellent

Ashton

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
AC vibration noise from another room awful. Elevator somewhat undependable and dirty. Bed was wonderful. Need a towel bar in sink area & flush handle came loose in commode-hand tightened now.
Séjour de 1 nuit en octobre 2023
S a répondu le 9 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Vicky

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
S a répondu le 13 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Clinton

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great trip.
Séjour de 2 nuits en septembre 2023
S a répondu le 11 sept. 2023
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6/10 – Acceptable

Miles

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
x
Séjour de 3 nuits en août 2023
S a répondu le 31 août 2023
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10/10 – Excellent

Tammy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the Homestead!!! This was my eighth time, but the first time I’ve stayed there during remodeling in the Main Hall. It was closed to traffic while we were there, Tuesday-Thursday. They opened it the morning we left. Some of my rating reflects that. However, I understand that there’s always remodeling and renovations that need to take place there so I take all of that into consideration, but It did affect the quality of our stay. It was disappointing to spend the money and not get the full effect… especially for my sister, who had never been there before. The food and serving staff in the Jefferson Restaurant were wonderful, absolutely wonderful!
Séjour de 2 nuits en août 2023
S a répondu le 28 août 2023
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8/10 – Bien

Benjamin

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
On the expensive side. Valet parking is not desirable, but no place close to park, and a forced $35 a day to park.
Séjour de 3 nuits en août 2023
S a répondu le 25 août 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Kaitlin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a beautiful hotel! The grounds and the pool are so well maintained. The rooms are clean and comfortable. The lobby and porch have plenty of places to sit and hang out. Drinks and food are very expensive though. A kids pina colada was $14 by the pool and it was a very small glass! We would definitely come back!
Séjour de 1 nuit en août 2023
S a répondu le 21 août 2023
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6/10 – Acceptable

Sung

Séjour de 3 nuits en août 2023
S a répondu le 5 sept. 2023
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10/10 – Excellent

Catherine E.

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an amazing property -- absolutely stunning with a fascinating history. The grounds are gorgeous and the staff is top-notch. The rooms are spacious and well-appointed and there are lots of activities to keep you engaged, while also offering plenty of ways to simply relax in elegant surroundings. We can't wait to return!
Séjour de 2 nuits en août 2023
S a répondu le 14 août 2023
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