[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Seehotel Kastanienbaum Beachfront, with spa services ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/80b9e7da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/ff6572da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/f686d51f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/6e89b139.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Balcony, Lake View | Lake view](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/8837436c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Seehotel Kastanienbaum sits beside the lake, offering a quiet escape complete with a steam room and garden. The on-site Seerestaurant serves breakfast, lunch and dinner, while convenient laundry facilities make longer stays comfortable and practical. 9.0 Wonderful ## Popular amenities - On private beach - Spa - Bar - 24/7 front desk - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15144443&PinnedHotelID=15144443&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Double Room, Balcony, Lake View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/6355d1f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Lake View 8.4 Very good 5 reviews ### Highlights Balcony Heating LCD TV Eco-friendly toiletries Private bathroom Minibar Espresso maker Free bottled water - 215 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ![Double Room, Hill View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/fcfba238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Hill View 9.6 Exceptional 4 reviews ### Highlights Heating LCD TV Eco-friendly toiletries Private bathroom Minibar Espresso maker Free bottled water IPod dock - 215 sq ft - Hill view - Sleeps 2 - 2 Twin Beds ![Economy Double Room, Hill View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/c4b43f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Hill View ### Highlights Balcony Heating LCD TV Eco-friendly toiletries Private bathroom Minibar Espresso maker Free bottled water - 215 sq ft - Hill view - Sleeps 2 - 1 Queen Bed ![Superior Room, Balcony, Lake View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/a50b1ff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, Lake View 9.6 Exceptional 5 reviews ### Highlights Balcony Separate sitting area Heating Free cribs/infant beds LCD TV Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Junior Suite, Lake View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/0a770ba5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Lake View ### Highlights Balcony Heating Free cribs/infant beds LCD TV Eco-friendly toiletries Private bathroom Hair dryer Bathrobes - 323 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Superior Room, Hill View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/df480fd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Hill View ### Highlights Balcony Heating LCD TV Eco-friendly toiletries Private bathroom Minibar Espresso maker Free bottled water - 269 sq ft - Hill view - Sleeps 2 - 2 Twin Beds ![Double Room, Lake View](https://images.trvl-media.com/lodging/16000000/15150000/15144500/15144443/d0566723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Lake View 10.0 Exceptional 1 review ### Highlights Heating LCD TV Eco-friendly toiletries Private bathroom Minibar Espresso maker Free bottled water IPod dock - 194 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHorw-Hotels-Seehotel-Kastanienbaum.h15144443.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHorw-Hotels-Seehotel-Kastanienbaum.h15144443.Hotel-Information) ## About the area Located in Horw, Seehotel Kastanienbaum is in a rural area and on a private beach. Swiss Transportation Museum and Richard Wagner Museum are cultural highlights, and some of the area's landmarks include Chapel Bridge and Musegg Wall. Natur-Museum and Sommerrodelbahn Fräkigaudi are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Horw travel guide](https://www.expedia.ca/Horw.dx4292) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.00782%2C8.34021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=txgEtcBv-wsGOWLKdGZTEQY4CIA=) St. Niklausenstrasse 105, Kastanienbaum, Horw, 6047 ### What's nearby - Chapel Bridge - 10 min drive - 6.8 km - KKL Lucerne - 10 min drive - 6.8 km - Chateau Guetsch - 10 min drive - 8.1 km - Lucerne Town Hall - 11 min drive - 8.8 km - Swiss Transportation Museum - 13 min drive - 9.2 km ### Getting around - Hergiswil Station - 12 min drive - Stans Station - 17 min drive - Zurich Airport (ZRH) - 64 min drive ### Restaurants - ‪Lakeview Bar & Lounge - ‬23 min drive - ‪Spices - ‬23 min drive - ‪Taverne 1879 - ‬23 min drive - ‪Pilatus Hotel - ‬12 min drive - ‪AIOLA al Porto - ‬16 min drive ## About this property ### Seehotel Kastanienbaum Hotel near Chapel Bridge At Seehotel Kastanienbaum, you can look forward to a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the steam room. The on-site local cuisine restaurant, Seerestaurant, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests. You'll also find perks like: - A seasonal outdoor pool - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe - A 24-hour front desk, bicycle parking, and free newspapers - Guest reviews speak highly of the helpful staff Room features All guestrooms at Seehotel Kastanienbaum have amenities such as free WiFi and safes, as well as minibars and espresso makers. More conveniences in all rooms include: - Bathrooms with eco-friendly toiletries and showers - 80-cm LCD TVs with cable channels - LED light bulbs, heating, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/14a66df8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,036 reviews CA $321 CA $343 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1390000/1388200/1388165/c33bf04f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Lucerne Lucerne - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $502 CA $538 total includes taxes & fees Oct 21 - 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Romantik Schloss-Hotel am See Kuessnacht - On private beach - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 249 reviews CA $341 CA $354 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1111905&PinnedHotelID=1111905&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 32 per person - A bar/lounge - A restaurant ### Restaurants on site - Seerestaurant ### Things to do - Bicycle tours - Seasonal outdoor pool - Steam room ### Family friendly - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden - On a lake - On a private beach - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Hardwood flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 80-cm LCD TV with cable channels - iPod dock ### Food and drink - Espresso maker - Free bottled water - Minibar - Room service ### More - Bulk dispensers for toiletries - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - LED lighting - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities will be closed during the winter: - Beach - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 12 years of age. - Tourism fee: CHF 0.65 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 32 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from April to October ### Property is also known as Seehotel Kastanienbaum Horw Seehotel Kastanienbaum Hotel Seehotel Kastanienbaum Hotel Horw Kastanienbaum Swiss Quality Seehotel ## Frequently asked questions ### Does Seehotel Kastanienbaum have a pool? > Yes, this property has a seasonal outdoor pool. The pool will be closed during the winter. ### How much does it cost to stay at Seehotel Kastanienbaum? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Seehotel Kastanienbaum on Oct 30, 2025 start from CA $309.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Horw-Hotels-Seehotel-Kastanienbaum.h15144443.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Seehotel Kastanienbaum pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Seehotel Kastanienbaum? > Self parking is free at this property. ### What time is check-in at Seehotel Kastanienbaum? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Seehotel Kastanienbaum? > Check-out is at 11 AM. ### Where is Seehotel Kastanienbaum located? > Nestled on the beach, this Horw hotel is within 3 mi (5 km) of Dog Park, Messe Luzern, and Richard Wagner Museum. Lucerne Ferry Terminal and The Swiss Path are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Seehotel Kastanienbaum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 136 8 - Good 64 6 - Okay 14 4 - Poor 5 2 - Terrible 3 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Roxana Jul 22, 2025 Liked: Amenities Great ##### Roxana Stayed 1 night in Jul 2025 ### 8/10 Good #### Stephen Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Restaurant staff were really friendly. Drinks on the patio with that view was special. Food was just ok. ##### Stephen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kurt Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent view great breakfast excellent dinner about 20 min by car to lucerne ##### Kurt Stayed 1 night in Sep 2024 ### 10/10 Excellent #### VAHAN Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view of the lake ##### VAHAN Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Roisin Jun 4, 2024 Liked: Staff & service, amenities, property conditions & facilities This hotel was absolutely beautiful. Only 10 minutes from downtown Lucern. ##### Roisin Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Lama Jun 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful facility with access to the lake. Spa area is amazing. Bus stop across from the hotel takes you everywhere easily. ##### Lama Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### ahmad Aug 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Switzerland break We stayed in a room facing the lake. Very beautiful. ##### ahmad Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Mudassar Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful!! ##### Mudassar Stayed 1 night in Jun 2024 ### 10/10 Excellent #### reed May 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent. The staff was extremely friendly and helpful. View of Lake Lucerne was wonderful ##### reed Stayed 3 nights in May 2023 ### 10/10 Excellent #### Ash Feb 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property! We were in Switzerland for 10 days and although we were only at this location one night it was hands down the nicest room of the stay. The lake view room was so beautiful. Great location and very convenient for travellers as the bus station is right outside the building. ##### Ash Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Monica Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is a perfect hotel on the lake The hotel was beautiful and in a picture perfect spot on Lake Lucerne. The service was perfection. Vanessa welcomed us and helped us learn more about the city so we could orient ourselves. We are so appreciative of their attention to detail to make your stay not just comfortable, but memorable. ##### Monica Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jose Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself is beautiful! The staff is very friendly! I wish I never had to leave! I’m so in love with Switzerland! ##### Jose Stayed 8 nights in Aug 2022 ### 10/10 Excellent #### Tanmay Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An excpetional experience for the family The best view Lucerne has to offer. An excpetional experience for the family. Could not have asked for anything better. ##### Tanmay Stayed 2 nights in Aug 2023 ### 8/10 Good #### Jason Oct 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, quiet room. Great front desk clerk. Room could use more pillows. ##### Jason Stayed 1 night in Oct 2023 ### 10/10 Excellent #### CYRUS Jun 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow! Just the place to stay if visiting Lucern - transportation to and from city is complimentary. The hotel is on the water and has all the facilities. The hospitality is top notch. What made our stay totally memorable is our interaction with Vanessa at the front desk. Any company would be so fortunate to have an employee like Vanessa. We loved out stay. ##### CYRUS ### 10/10 Excellent #### Shane Aug 1, 2022 Liked: Cleanliness, amenities, property conditions & facilities Amazing ##### Shane Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Lisa Oct 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Andre at the front desk was amazing!!! He went above and beyond to help me with a problem I encountered with a package I had sent previously from Italy to the USA. I do appreciate the time he spent to fix it all up!! ##### Lisa Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Oct 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### wonderful This is a beautiful hotel on the lake, with wonderful, friendly staff. We were upgraded to a room with balcony without asking. One can swim in both the pool and the lake. Extraordinary setting, large, comfortable rooms, excellent breakfast, lovely terrace. We'll return! ##### Verified traveller Stayed 1 night in Oct 2023 ### 8/10 Good #### Arthur Sep 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent and friendly staff made us welcome and offered a change to a lakeside view. The lighting in the bedroom was dim except at the desk - we would liked to have had more conventional lighting. The double bed was comfortable but we also struggled to accommodate two large duvets on the bed, ending up laying on one end to anchor it. ##### Arthur Stayed 7 nights in Sep 2024 ### 4/10 Poor #### Verified traveller May 24, 2024 Disliked: Cleanliness #### bathroom stinks The room is very small, the bathroom stinks, All are much too old need renovation urgently ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Kai Sep 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unbelievably beautiful location on the outskirts of Luzern, only 10-15 minutes away by (free) bus or car. The building is a bit dated but renovated appropriately. Very professional staff. Bus and ferry boat(!) stop right there. Wished we had brought our (gravel) bikes. We only had (good) breakfast once there but delicious (game) dinners at normal prices in very classy interiors within 10 minutes from there at hotel/restaurant Waldegg and restaurant Eichhof. ##### Kai Stayed 3 nights in Sep 2022 ### 6/10 Okay #### anita Aug 5, 2022 Liked: Cleanliness, amenities I think this hotel might have been taken over by a new owner since we visited years ago. The staff were friendly but seemed a little unsure and the place seems a bit run-down. The view and direct access to the lake are superb but I was disappointed to be asked to pay extra for breakfast, the service at dinner was slow and there is no air conditioning in the rooms which made for a hot night. ##### anita Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Mark Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the Seehotel Kastanienbaum between 28/12 2024 - 1/1 2025. Upon arrival the greeting was very friendly (and in perfect English). We were given details of the hotel, breakfast times, amenities such as Hot Tub and Sauna Boat for hire etc. We were also given a FREE bus pass for the duration of our stay. The bus service to and from Lucerne was regular and only 20 mins, the bus stop is literally 30 seconds from leaving the reception of the hotel. We used the bus every day. The room was spacious, a big bed, it was very warm and the bathroom had a great super-powerful shower. On the first night we had a cheese fondue in the private huts they have at the back of the hotel. It was great fun eating out zero degrees. We were kept warm by heated seat cushions and plenty of blankets. The only negative was it was foggy and the lake view we booked wasn’t there, obviously not the hotel’s fault. A nice touch was a Happy New Year card in our room on the 31st Dec and some biscuits and Konfi when we checked out. ##### Mark Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Ahmad Oct 10, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel wasn’t clean ( too many spiders) I couldn’t stay and had to check out!!. They offered me two other rooms but they were also having the same issue. I contacted the hotel thru Expedia to get my refund but they refused!!! I DON’T RECOMMEND THIS DIRTY HOTEL TO ANYONE!! ##### Ahmad Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Linda Aug 16, 2022 Disliked: Staff & service, amenities, property conditions & facilities The staff was patronizing and condescending; no help. The room was hot; the blinds had not been lowered by the cleaning crew so on a hot day with no AC, it was stifling. I had upgraded the room from a basic room but it was in the attic where it would be the hottest. The description says "hill view," which is really up against a hill filled with homes. ##### Linda Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Hotels in Evansburg](https://www.expedia.ca/Evansburg-Hotels.d3000430443.Travel-Guide-Hotels) > > [Aparthotels Edmonton](https://www.expedia.ca/Edmonton-Apart-Hotels.d180002-aaApartHotels.Travel-Guide-Accommodation) > > [Cabin Rentals Comox](https://www.expedia.ca/Comox-Cabins.d4052-aaCabins.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Medicine Hat](https://www.expedia.ca/Medicine-Hat-Hotels.d4118.Travel-Guide-Hotels) > > [Park West Inn](https://www.expedia.ca/Winnipeg-Hotels-Park-West-Inn.h12239255.Hotel-Information) > > [Blue Mountain Resort Inn](https://www.expedia.ca/Owen-Sound-Hotels-Blue-Mountain-Resort-Inn.h35593974.Hotel-Information) > > [Dreams Macao Beach Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Macao-Punta-Cana.h38966191.Hotel-Information) > > [All Inclusive Resorts and Hotels in Thailand](https://www.expedia.ca/Destinations-In-Thailand-All-Inclusive-Hotel.0-0-d178-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Apex Waterloo Place Hotel](https://www.expedia.ca/Edinburgh-Hotels-Apex-Waterloo-Place-Hotel.h2278092.Hotel-Information) > > [Hotels in Maui](https://www.expedia.ca/Maui-Hotels.d180073.Travel-Guide-Hotels) > > [Hotels in Newmarket](https://www.expedia.ca/Newmarket-Hotels.d8931.Travel-Guide-Hotels) > > [Hotels near Budweiser Gardens](https://www.expedia.ca/Budweiser-Gardens-Hotels.0-l6126949-0.Travel-Guide-Filter-Hotels) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Moxy Boston Downtown](https://www.expedia.ca/Boston-Hotels-Moxy-Boston-Downtown.h38766175.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [flights from vancouver intl airport](https://www.expedia.ca/lp/airports/yvr/flights-from-vancouver-intl-airport) > > [Flights from Toronto (YYZ) to Nuuk (GOH)](https://www.expedia.ca/lp/flights/yyz/goh/toronto-to-nuuk) > > [Flights from London (YXU) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yxu/yow/london-to-ottawa) > > [flights from victoria intl airport](https://www.expedia.ca/lp/airports/yyj/flights-from-victoria-intl-airport) > > [Flights from Edmonton (YEG) to North Bay (YYB)](https://www.expedia.ca/lp/flights/yeg/yyb/edmonton-to-north-bay) ### Cars > [Enterprise Car Rentals In Channel Port Aux Basques](https://www.expedia.ca/Enterprise-Car-Rentals-In-Channel-Port-Aux-Basques.d58060-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Bellevue](https://www.expedia.ca/Things-To-Do-In-Bellevue.d6434.Travel-Guide-Activities) > > [Things to do in Huntington Beach](https://www.expedia.ca/Things-To-Do-In-Huntington-Beach.d8165.Travel-Guide-Activities) ### Packages > [Cabo San Lucas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180032/Cabo-San-Lucas) ### Vacation Rentals > [Chase Vacation Rentals](https://www.expedia.ca/Chase-Vacation-Rentals.d181128.Travel-Guide-VacationRentals)