Terrain de l’hébergement

Best Western Plus Hood River Inn – Avis

3 out of 5
Best Western Plus Hood River Inn
1108 E. Marina Way, Hood River, OR

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 617 avis sur 1000." "
Note de 8 – Bien, d’après 249 avis sur 1000." "
Note de 6 – Acceptable, d’après 85 avis sur 1000." "
Note de 4 – Médiocre, d’après 32 avis sur 1000." "
Note de 2 – Terrible, d’après 17 avis sur 1000." "

9,2/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Régis

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Raquel V. a répondu le 27 sept. 2023
Thank you for sharing your rating, Régis. We are pleased you enjoyed your visit with us and hope to have the opportunity to host you again - perhaps in a river view room! Safe travels to you.

8/10 – Bien

Rosana

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Yana

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very well manicured landscape, beautiful views, great amenities
Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 23 mai 2024
Thank you so much for sharing your kind words and compliments, Yana. We look forward to your next visit!

10/10 – Excellent

Gary

Points forts : État et installations de l’hébergement
Great property and half the rooms have a view of the Columbia River close up. Shopping is across the freeway but only 3 minutes away in Hood River. White Salmon on the Washington side is just across the bridge and Trout Lane and Mt. Adam’s is a short drive away.
Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 20 mai 2024
Thank you for sharing your informative review, Gary. We are pleased you enjoyed your visit and hope to see you again real soon.

10/10 – Excellent

Candy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a beautiful weekend staying here
Séjour de 3 nuits en mai 2024
Raquel V. a répondu le 16 mai 2024
We are pleased you enjoyed your visit with us, Candy! Please come and see us again!

10/10 – Excellent

Philip, South Jordan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Views!!!!! we booked the Executive room with balcony. It is so beautiful! We sat out on our balcony for most of the evening, enjoying the view of the Columbia river. We ate dinner at the hotels restaurant, and the food and service was fantastic. we also swim in the pool and it was a great way to end our busy day.
Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 16 mai 2024
We are pleased to hear you enjoyed your Executive Level River View King room, Philip. It really is our most popular room type! Thank you for sharing your experience, including our available amenities. We look forward to your return!

10/10 – Excellent

Jim

Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 16 mai 2024
Thank you so much for sharing your perfect 5 rating, Jim!

10/10 – Excellent

John, Alameda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
friendly people great view of the river
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 15 mai 2024
Your kind words mean so much to us, John. Thank you for sharing your perfect rating.

10/10 – Excellent

Delta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 14 mai 2024
Thank you for your rating, Delta! We hope to have you stay with us again on your next visit to the area!

10/10 – Excellent

Rosa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed the view of the Columbia River the staff were friendly.
Séjour de 1 nuit en mai 2024
Raquel V. a répondu le 2 mai 2024
Thank you so much for your perfect rating, Rosa. We are so pleased that you enjoyed your stay with us, including the view and our staff. We look forward to your next return.

8/10 – Bien

Peter

Points forts : Propreté, état et installations de l’hébergement
The view from our room was stellar. Check in was a little ridiculous because we had to go through it twice.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 2 mai 2024
Thank you for sharing your rating, Peter. We hope to earn that last star on your next visit. Please come and see us again soon.

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is by far the best Best Western I’ve ever stayed at. I wasn’t expecting a lot after staying in several over the past few days but the Hood River location has a beautiful view and a great restaurant. Will make a point of visiting there again in the near future.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 29 avr. 2024
Thank you so much, John. We are so happy to hear that you were pleasantly surprised with our location and enjoyed so many of our amenities. We look forward to your return!

10/10 – Excellent

Ashley

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was nice and clean. The restaurant and bar in the main lobby is amazing and worth a stay just to hit them up
Séjour de 2 nuits en avril 2024
Raquel V. a répondu le 29 avr. 2024
Thank you for your perfect rating and kind compliments, Ashley. We are so pleased that you enjoyed our restaurant and found our hotel clean and to your standards. We hope to see you again!

6/10 – Acceptable

Dennis, OCEAN PARK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was comfortable. Did not like having to establish WiFi each day. At best it was clunky to do so. The conference I attended also had serious issues connecting Points in every session I attended. Very disappointing when a speaker cannot display what they’re presenting. They need to figure this out.
Séjour de 4 nuits en avril 2024
Raquel V. a répondu le 29 avr. 2024
Thank you for sharing your insights, Dennis. I’m sorry to hear that the Wi-Fi was problematic for you as well as your conference. We will share your feedback with our sales Ian’s catering team. We hope to see you again in the future

8/10 – Bien

Jenifer

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Right on the river.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 25 avr. 2024
Thank you for sharing your rating and feedback, Jenifer. We hope to see you again.

10/10 – Excellent

Benjamin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Restaurant is wonderful, though quite expensive (but aren't they all now?). The river-view room, including the bed, is first class in every way if just a tiny bit small for a deluxe room.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 29 avr. 2024
Thanks so much for sharing your compliments and feedback, Benjamin. We are pleased to hear you enjoyed your stay and hope to see you again.

10/10 – Excellent

Tamara

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk was extremely helpful and made reccomendations since it was my first time to the area. The room was clean with beautiful view. I didn’t eat at the restaurant, instead choosing to walk the river walk right outside the hotel to a local brewery. My only issue was the sounds from the hall could be heard pretty easily. I used the fan on the A/C and heat unit to dull that so it wouldn’t wake me. I would stay here again.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 24 avr. 2024
Thank you so much for your helpful and complimentary review, Tamara. We are so pleased that our staff was helpful and you enjoyed your stay with us. We are sorry to hear about the hall noise. Everyone is a different type of sleeper and we appreciate that you took advantage of the fan to "white noise" out any sounds. We look forward to your return!

8/10 – Bien

Gunjan, Beaverton

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 24 avr. 2024
We appreciate you sharing your rating, Gunjan!

10/10 – Excellent

Tashina, Warm Springs

Séjour de 2 nuits en avril 2024
Raquel V. a répondu le 13 mai 2024
We appreciate you sharing your perfect 5 rating, Tashina!

10/10 – Excellent

Reveka

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 23 avr. 2024
Thank you for your perfect 5 rating, Reveka!

8/10 – Bien

Leo

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Most was okay, but at least in the east building, there was too much freeway noise for the rooms not facing the river.
Séjour de 2 nuits en avril 2024
Raquel V. a répondu le 23 avr. 2024
We are sorry to hear that your room location was noisy, Leo. Everyone is a different type of sleeper and we are happy to place you in a quieter location. We hope to see you again.

10/10 – Excellent

Igor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location by the river
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 23 avr. 2024
We are happy to see you enjoyed our riverside location, Igor. Please come and visit again!

10/10 – Excellent

Jordan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So good!
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 23 avr. 2024
Thank you for your glowing review, Jordan! Please come and visit us again.

10/10 – Excellent

Cheri, Gresham

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I spent two sessions in the pool area which was well kept and the waters were the best temperature.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 15 avr. 2024
Thank you for your rating and compliments, Cheri! We are pleased you enjoyed the pool as we just changed the water fresh this week. It is a very popular spot! We look forward to seeing you again.

10/10 – Excellent

Allison

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful location with beautiful views and facilities and very economical.
Séjour de 2 nuits en avril 2024
Raquel V. a répondu le 11 avr. 2024
Thank you, Allison, for sharing your perfect rating with us!

6/10 – Acceptable

Gayle

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
We loved how clean the room was. The amenities of the room were perfect. Loved having a mini fridge.
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 8 avr. 2024
Thank you so much for your rating and kind compliments, Gayle. We hope to see you again soon!

10/10 – Excellent

Lizbeth

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff is amazing
Séjour de 1 nuit en avril 2024
Raquel V. a répondu le 8 avr. 2024
We are happy to see you had an enjoyable stay, Lizbeth! See you on your next visit!

8/10 – Bien

Amber

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful location
Séjour de 4 nuits en avril 2024
Raquel V. a répondu le 8 avr. 2024
Thank you so much for sharing your rating, Amber. We hope to improve on your next visit to the area!

10/10 – Excellent

amy, Vancouver

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time staying here, even though we come to Hood River often. Love the fact that it’s central and the restaurant is so nice! Staff, views and rooms so nice.
Séjour de 2 nuits en mars 2024
Raquel V. a répondu le 1 avr. 2024
Thank you for sharing your perfect rating and kind words, Amy. We are so happy we made a good impression and look forward to seeing you again.

10/10 – Excellent

Devonna

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great restaurant, staff and amenities! We loved our stay. We will definitely be coming back during our next stay in Hood river.
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 1 avr. 2024
Thank you so much for your compliments, perfect rating, and promise to return, Devonna! We can't wait to see you again.

10/10 – Excellent

Tia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is very family friendly and beautiful!
Séjour de 2 nuits en mars 2024
Raquel V. a répondu le 1 avr. 2024
Thank you so much for taking the time to share your rating, Tia! We are so pleased you enjoyed your visit with us.

4/10 – Médiocre

Eva

Voyage de couple
Ive stayed at this hotel in the past and always enjoyed my stay. This time however, i found my room outdated and the bed was awful. We were up all night and almost left at 12am once we were tired of tossing and turning. The view of the Columbia River and the hopes of waking to eagles hunting is the only reason we stayed. I will not be coming back. Just wasnt worth the price.
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 27 mars 2024
Thank you for your feedback, Eva. We are sorry that the room you booked online was not what you had hoped for. You previously booked a top-level room on the Executive floor so we can see where this one did not meet your needs or expectations. We are sorry to hear the bed was uncomfortable for you and will look into its condition. We wish you safe travels.

10/10 – Excellent

Natalie

Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 26 mars 2024
Thank you for your perfect rating, Natalie! We are so pleased you enjoyed your Executive River King room. We Look forward to your next visit!

6/10 – Acceptable

MARINETTE, VANCOUVER

Voyage de couple
No free breakfast because they have a restaurant on premises but Mcdonalds a walking distance! The aircon in the room was making noises and won't call off.
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 20 mars 2024
Thank you, Marinette, for sharing your feedback and insights. You’re correct, we haven’t had breakfast included in our rates for about 4 years. We are sorry to hear about the air conditioning unit being noisy. Please know we are always happy to take a look and fix any problem that we can while you were here. We hope to have the opportunity to host you again.

10/10 – Excellent

Rebecca, Omaha

Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 8 avr. 2024
Thank you so much for your perfect rating, Rebecca! Please come and see us again soon.

10/10 – Excellent

kathy

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
We have been staying at the best Western for years. The view is beautiful and we love shopping downtown and walking in the waterfront. The representative that checked us in was not the most personable and could have used more eye contact and engagement with us. otherwise our state was wonderful.
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 20 mars 2024
Thank you so much for sharing your rating and feedback, Kathy. We truly appreciate your return business and are so happy you enjoy our location. We are sorry for the poor experience at arrival and will use your comments as a training tool. Until next time, safe travels and we look forward to see you again

6/10 – Acceptable

Linda, prosser

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel
No free breakfast like usual
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 11 mars 2024
Thank you for your feedback, Linda. We did stop offering free breakfast in our rates back in 2020. We hope to have the opportunity to improve on your experience with a future visit. Safe travels!

4/10 – Médiocre

Korina

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
They allowed a large group of teen boys to run the halls all night long cussing and banging on doors. We called at 12 pm and again at 2pm and they said other people called too and security was coming. It continued until after 4pm. Completely ruined our stay and kept for 4 year old and myself awake. In the morning the front desk staff just apologized and didn’t offer anything else. These 12-14 year old boys were drinking and kicking our doors repeatedly
Séjour de 2 nuits en mars 2024
Raquel V. a répondu le 11 mars 2024
Thank you for your feedback, Korina. We are sorry to hear your stay wasn't as restful as we had hoped. I checked with our late night staff who said the issue was addressed before midnight and he received no calls about the issue after 11:30pm. We hope to invite you back for a visit another time to improve on your experience.

10/10 – Excellent

Don

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just lovely with a great restaurant!!
Séjour de 1 nuit en mars 2024
Raquel V. a répondu le 7 mars 2024
Thank you, Don! We are so happy you found us and enjoyed what we have to offer. We look forward to your return!

10/10 – Excellent

Dean

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, incredible view!
Séjour de 2 nuits en mars 2024
Raquel V. a répondu le 6 mars 2024
We are so pleased you enjoyed your visit with us, Dean! We look forward to your return. Safe travels.

10/10 – Excellent

Rebecca

Séjour de 1 nuit en février 2024
Raquel V. a répondu le 1 mars 2024
Thank you, Rebecca, for sharing your perfect rating with other potential travelers. We are pleased your riverview room was exactly what you wanted. We hope to see you again soon!

10/10 – Excellent

Guy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great as always.
We had a suite overlooking the river. The room was very spacious for the three of us in the two-bedroom. This suite had a separate office space off the second bedroom. Great for a business trip.
Séjour de 2 nuits en février 2024
Raquel V. a répondu le 26 févr. 2024
Thank you so much for your perfect rating, Guy! We are so pleased to see that you enjoyed your stay in our two room river suite. We hope to see you again soon!

8/10 – Bien

Marc

Points forts : Propreté, service et personnel
Séjour de 2 nuits en février 2024
Raquel V. a répondu le 26 févr. 2024
Thank you for sharing your rating about your stay, Marc. We hope to see you again!

6/10 – Acceptable

Britne

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en février 2024
Raquel V. a répondu le 26 févr. 2024
Thank you for sharing your rating, Britne. We are sorry to see your stay wasn't up to our normally outstanding standards. We hope to have the opportunity to host you again and improve on your experience. Safe travels!

8/10 – Bien

maria

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place. Customer service was ok the gentleman that help us was not very friendly .. other than that place is Nice .. everyone that was cheking in was getting discounts on a Dinner or Breakfast.. but like i said the gentleman was not very friendly just handed me my keys and sent me on my way.. with no Discounts on anything..
Séjour de 1 nuit en février 2024
Raquel V. a répondu le 19 févr. 2024
Thank you for your feedback and rating Maria. We are sorry you did not feel our staff was friendly at arrival. We no longer offer complimentary breakfast but have promotions for certain rate plans. We do hope to see you again and improve on your experience. Safe travels!

8/10 – Bien

Jessica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great but the coffee was terrible. 8 would get better coffee for sure!
Séjour de 2 nuits en février 2024
Raquel V. a répondu le 19 févr. 2024
Thank you for sharing you rating and comments for improvement. We do hope to see you again!

8/10 – Bien

DONALD

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The 1 bed room suite was very roomy and great views of the Columbia River.The bath room could use some upgrades.It was a little noisy probably because it was so many guests.All in all very nice and I would go back.
Séjour de 1 nuit en février 2024
Raquel V. a répondu le 19 févr. 2024
Thank you for your kind review and rating, Donald. We are happy you enjoyed our ADA King River Suite. We have bathroom upgrades coming up in the very near future, so I hope we have the opportunity to see you again!

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Extremely friendly staff and close to all the fun places to go in Hood River.
Séjour de 1 nuit en février 2024
Raquel V. a répondu le 19 févr. 2024
Thank you for sharing you perfect 5 rating, Christina! We appreciate your compliments about our staff and location. We hope to see you again!

10/10 – Excellent

Rachel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Raquel V. a répondu le 19 févr. 2024
Thank you for sharing your perfect 10 rating, Rachel. We are pleased to see that you enjoyed your visit!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Raquel V. a répondu le 13 févr. 2024
Thank you for kindly sharing your perfect 10 rating for your stay!