Is Cicilia Saigon Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cicilia Saigon Hotel & Spa?

Self parking and valet parking are free at this property.

Does Cicilia Saigon Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000 per vehicle applies.

Where is Cicilia Saigon Hotel & Spa located?

Located in District 1, this spa hotel is within a 10-minute walk of Tao Dan Park, Bui Vien Walking Street, and Ben Thanh Market. Pham Ngu Lao Street and Saigon Square are also within 15 minutes. Saigon Railway Station is 26 minutes by foot.

Cicilia Saigon Hotel & Spa - Latest Reviews, Deals & Photos 2025

4/10 Poor

Verified traveller

Sep 24, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean, toilet clogged. Old building, big roaches in hallways

Stayed 1 night in Sep 2017

6/10 Okay

thi my linh

Sep 23, 2017

Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Sep 12, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2017

6/10 Okay

Vo Minh Tru, HCM

Mar 6, 2017

Liked: Staff & service

Phòng đạt dưới mức đánh giá

Phòng không như kỳ vọng . Tiêu chuẩn 3 sao không đạt theo chuẩn

2/10 Terrible

Verified traveller

Nov 1, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪のホテルこれまで海外に宿泊した中で最悪、最低のホテルでした。

・エアコンが調子悪く、途中で止まってしまう。スイッチＯＮにしも入らず。ホテル担当者が来て何度かトライしてやっとＯＮになり、つく。この繰り返しで2日過ぎました。抜本的な改善にならず、3日目に頭にきて即修理しろと要求し、やっと改善。・またファンがうるさくこれも改善を要求しましたが、3日目にエアコンと一緒に改善。・部屋のシャンプー、ティッシュが有料。こんなの初めて。・部屋の喚起が悪く、かび臭い。・洗面台の排水が悪く、水がなかなか流れない。・部屋のテーブルの上が全く掃除されておらず、初日に自分で掃除した。とても人に勧められるホテルではありません。

2/10 Terrible

anna, England

Oct 15, 2016

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

city centre

Couldn't wait to leave far too noisy on second floor, carpets were very dirty and sticky, not even hoovered. the only positive is the bedding was clean.

6/10 Okay

Verified traveller

Oct 9, 2016

Disliked: Property conditions & facilities

Very little in way of common spaces, no bar, limited restaurant. Purely functional jump off point for a tour otherwise I would have spent a little more for a vastly better hotel

6/10 Okay

Verified traveller

Sep 11, 2015

Liked: Cleanliness, room comfort

good near major places, convenient to get about, helpful staff.

4/10 Poor

Verified traveller

Aug 6, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

viel lärm um nichts

Gute lage aber die straßenseitigen zimmer sind nur einfach verglast und höllisch laut. Der teppichboden im zimmer hat schon bessere Zeiten gesehen. Im nachbarzimmer war eine kakerlake. Am abend kein englisch sprechendes Personal sn der rezepton...

6/10 Okay

Vladimir

May 8, 2015

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Ron , Vancouver

Apr 24, 2015

Disliked: Staff & service, property conditions & facilities, room comfort

Good location but very noisy

It's decent but the school at the back of the hotel is very noisy. It starts as early as 7 am until 5-6 pm.

2/10 Terrible

Verified traveller

Feb 6, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thu

Chúng tôi không sử dụng 1 số đồ đạc như dao cạo râu... nhưng khi trả phòng thì tính tiền. Chỉ có vài đồng nên chúng tôi trả đại cho khách sạn để đi. Khách sạn không sạch sẽ, dơ quá

2/10 Terrible

Verified traveller

Jan 11, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy

We cant sleep at nite, too loud n noisy coz of karoake... In the Morning we woke up early, too loud came from nearby school

2/10 Terrible

Verified traveller

Jan 8, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy Hotel

The Hotel is so smelly n so noisy... The staffs are unfriendly n not helpful...

8/10 Good

Yusop, Kuching Sarawak Malaysia

Jan 7, 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice hotel to stay in the city centre

The hotel was good to stay but the counter staff were not too friendly The housekeeping staff were very polite The hotel is about 10 t0 15 minutes walking to the Benth Thant market Overall it is pleasing stay in this hotel

4/10 Poor

Willie, Akishino

Dec 28, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saigon Royal Hotel

Given a room - No. 101. Big room but no window on the first floor near lift. 1st floor dirty. Carpet dirty. Used sofa dirty and stacked near lift door. No window - felt stressed as i don't know the time of the day. Paid for 9 days but stayed for 4 days as i went to Mui Ne and Dalat. Staff - lackadaisical attitude. Will not stay or book there anymore.

6/10 Okay

Verified traveller

Dec 23, 2014

Disliked: Property conditions & facilities

Room 101.

The room is big but i do not have a window. As it is 1 person traveller, the hotel should have asked if i like a room with a window. The first floor is dirty giving me an impression like in a store room. I booked for 9 days but stayed about 4 days only as i went to Dalat and Mui Ne. I felt so stressed up in a room without a window and do not know whether it is day or night. My stay from 12 Dec - 20 Dec. is not very pleasant in the hotel and am not recommending to any of my friends at all. Please ensure that the staff on duty at night speak some English ( especially the uncles who do the night routine). The toilet - the glass panel near the mirror is slippery and this caused one of the glass/cup to slip and broke as it fell because it is slippery. I was fined for this stupid panel.and had to pay for the glass/cup.

2/10 Terrible

Verified traveller

Dec 20, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, unfriendly staff and a smelly room.

The first thing you notice is the dirty heavily stained carpets. The pictures were taken years ago and the hotel is not cleaned or maintained. My non smoking smelled from smoke with 4 room deodorizers to fix the smell. Towels were worn out and very hard. We had to get toilet paper from the front desk none came in the room. We had no hot water at 7am to shower with. If your a foreigner you cannot check into a room with your Vietnam Girlfriend and we just been to Angor Wat and Phu Quoc Island and never had this issue. I was charged for another room and I could not cancel my room due to their policy. I been with my GF for 2 years and this is the first hotel to enforce a old Vietnam law.

6/10 Okay

Saidmansur, FFM

Dec 19, 2014

Disliked: Staff & service, room comfort

Hotel nur für schlafen !!

Die Lage ist in Ordnung. Personal total unfreundlich.

4/10 Poor

Fiadh

Dec 10, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Taylah, Melbourne

Dec 3, 2014

Liked: Cleanliness, staff & service

Disliked: Room comfort

Average.. With no windows

The rooms were fine, and the bathroom was not bad. I was surprised to see that the room had no windows.

6/10 Okay

Verified traveller

Nov 25, 2014

Liked: Staff & service

not bad hotel, but also nice

first time 1 came here, i feel ok not bad. BUt if you staying there it will make you feel ok comfort so on.

4/10 Poor

an Australian , aussie

Nov 24, 2014

Liked: Cleanliness, staff & service, room comfort

Nice hotel right in the centre of the city

Very reasonable price, and very comfortable. Shower drain was blocked. We had to unscrew the cap on the drain so the water could flow away. We found an unplugger in the hallway. I used it and left the screw undone. The cleaner fixed it up the next day.

6/10 Okay

Stephen, Melbourne, Australia

Nov 23, 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy hotel close to busy road.

There was a comfortable bed and a working air conditioner, but it did start singing to us at about 2am. The traffic dies down and at the end of the day it is close to a number of landmarks. Ok for a night but I wouldn't want to live here.

4/10 Poor

kevin-hai, Sydney

Nov 11, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed.

Lots of dead flies and cockrache lying around :(

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