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Clarion Pointe Hinesville near Fort Stewart – Avis

2.5 out of 5
Clarion Pointe Hinesville near Fort Stewart
70 Wallace Martin Dr, Hinesville, GA

Avis

7,4

Bien

Note de 10 – Excellent, d’après 176 avis sur 563." "
Note de 8 – Bien, d’après 168 avis sur 563." "
Note de 6 – Acceptable, d’après 108 avis sur 563." "
Note de 4 – Médiocre, d’après 53 avis sur 563." "
Note de 2 – Terrible, d’après 58 avis sur 563." "

7,4/10

Propreté

8,2/10

Service et personnel

6,8/10

Commodités

7,0/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Viviana

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités
Is an okay hotel.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Khadijah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff nice and quiet hotel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Khadijah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very nice and friendly
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Michael

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Rooms were musty smelling and dirty with cockroaches in the room.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Lydia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Glenn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mars 2024

8/10 – Bien

Jessica

Séjour de 3 nuits en avril 2024

2/10 – Terrible

Calandic

Points faibles : Propreté
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Verona

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Helpful and friendly staff
Séjour de 7 nuits en avril 2024

10/10 – Excellent

Felicia

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful location for military stays. Staff friendly, rooms clean and beds amazing. Will most definitely book again
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Karen

Séjour de 3 nuits en mars 2024

6/10 – Acceptable

julia

Points forts : Service et personnel
The hotel is a bit older so it’s not the best looking inside. The hotel is pet friendly and that was a huge plus. The fee associated with the pet was excellent. However the cleanliness of the pet friendly room was not up to standards. The staff was wonderful and that was also another plus.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Charity

Voyage en famille, Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Definitely would not stay again. Beds were super uncomfortable and every movement make a loud squeak sound. No elevator. Bathroom needed multiple repairs. One light didn’t work in bedroom. Water pressure sucked and the water smelled. Hallways were hot and smelled bad.

6/10 – Acceptable

julia

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I reserved a pet friendly room. I understand the room wasnt going to be the best. But the sheets were dirt, there was soap scum in the shower, the floor was dirty and there was hair on the pillowcase. I did let the staff know the next day and they gave me clean sheets. The breakfast is not a hot one. It’s more of a grab and go. The ladies in the front were helpful and had great customer service. The pet fee was only $20 so that wasn’t bad compared to other locations.
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Chelsea

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Very very very dirty and smells
Séjour de 1 nuit en mars 2024

8/10 – Bien

Christopher

Séjour de 1 nuit en mars 2024

2/10 – Terrible

Darryl

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Notgood
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Marissa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
it was nice
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Constance

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything
Séjour de 1 nuit en février 2024

10/10 – Excellent

Clifford

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Phillip

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff are very profession and accommodating
Séjour de 3 nuits en février 2024
Managment a répondu le 19 févr. 2024
Thank you for your feedback

4/10 – Médiocre

Darlene

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Managment a répondu le 19 févr. 2024
Thank you for your feedback.

10/10 – Excellent

Johnathon L

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Tabitha was great and very accommodating during checkin and the property was extremely clean and functional! Would recommend this hotel to anyone that needs a good room a mat a great price!
Séjour de 1 nuit en février 2024
Managment a répondu le 19 févr. 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us and that our staff was accommodating.

10/10 – Excellent

Jesse

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Will be staying here again.
Nicely renovated and the staff was great!
Séjour de 2 nuits en janvier 2024
Managment a répondu le 19 févr. 2024
Thank you!

8/10 – Bien

Jariyon

Séjour de 2 nuits en janvier 2024
Managment a répondu le 19 févr. 2024
Thank you for your feedback.

2/10 – Terrible

Kristen

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Joseph

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I can’t believe how comfortable the beds are. Makes me want to move into a hotel instead of owning a home. LoL Receptionist was nice and my room was freshly cleaned. Thanks for the stay. Too bad it’s only for a night but I look forward to my next stay. Definitely coming back and well worth the cheaper price.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Charity

My stay was just okay. The other guest were loud! Very loud when we trying to rest at night. We had to ask for room service even tho we had to ask. Don't think I'll return back.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Shauna

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
No elevator
Séjour de 2 nuits en novembre 2023
Management a répondu le 4 déc. 2023
Thank you for your feedback. We do apologize that an elevator is not at our location but we do hope you enjoyed the rest of your stay.

2/10 – Terrible

Tijinae

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités
Has small roaches! Don’t go!! Or go and keep the air on cuz as soon as you turn on that heat baby they out!
Séjour de 3 nuits en novembre 2023
Management a répondu le 28 nov. 2023
Thank you for your feedback. We apologize that you had issues during your stay, and we can assure you we have taken proper protocol to take care of these issues.

10/10 – Excellent

Carmen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast was served good
Séjour de 2 nuits en novembre 2023
Management a répondu le 26 nov. 2023
Thank you for your feedback. We are pleased to hear you enjoy your stay.

10/10 – Excellent

Shakim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2023
Management a répondu le 20 nov. 2023
Thank you for your feedback.

10/10 – Excellent

Sherri

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Management a répondu le 14 nov. 2023
Thank you for your amazing rating. We hope to see you again!

8/10 – Bien

Felicia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice
Séjour de 1 nuit en novembre 2023
Management a répondu le 7 nov. 2023
Thank you for your feedback

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Management a répondu le 2 nov. 2023
Thank you for your feedback.

6/10 – Acceptable

Julie

Points forts : Service et personnel
Staff were great. They met all my needs and were very friendly and helpful. The interior of our room was not so good. Although it was clean the room looked as though it had a lot of damage by poor construction and guests.
Séjour de 1 nuit en octobre 2023
Management a répondu le 2 nov. 2023
Thank you for your feedback. We are pleased to hear you had a good stay and hope to see you again.

8/10 – Bien

Brandon

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty good
Séjour de 1 nuit en août 2023
Management a répondu le 24 oct. 2023
Thank you for your feedback. We appreciate your business and hope to see you again.

10/10 – Excellent

Lousa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great
Great stay.
Séjour de 4 nuits en septembre 2023
Management a répondu le 23 oct. 2023
Thank you for your feedback. We appreciate your business, and we are pleased to hear you enjoyed your stay.

8/10 – Bien

Shawn

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en septembre 2023
Gabrielle RediResponse Specialist a répondu le 19 sept. 2023
Thank you for taking a moment to leave a review, Shawn. The staff and I at the Red Roof Inn & Suites Hinesville – Fort Stewart appreciates your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 – Excellent

Lee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2023
Toni-Ann RediResponse Specialist a répondu le 12 sept. 2023
Hello Lee,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Natasha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was so peaceful
Séjour de 1 nuit en août 2023
Dannielle Rediresponse Specialist a répondu le 9 sept. 2023
Dear Natasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management

10/10 – Excellent

George

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Dannielle Rediresponse Specialist a répondu le 7 sept. 2023
Hello George, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

8/10 – Bien

Tammy

Voyage en famille
It was conveniently located to the army base
Séjour de 3 nuits en août 2023
Sharma RediResponse Specialist a répondu le 28 août 2023
Dear Tammy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I am happy to hear that you found our hotel to be in close proximity to the Army base resulting in a 4/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 – Excellent

Lori

Voyage de couple, Voyage d’affaires
Points forts : Commodités
Everything was nice. I have no complaints.
Séjour de 1 nuit en août 2023
Kamaria RediResponse Specialist a répondu le 24 août 2023
Dear Lori,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Brittany was very helpful
Séjour de 2 nuits en août 2023
Kamaria RediResponse Specialist a répondu le 23 août 2023
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

4/10 – Médiocre

Ernest

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
My husband and I saw 2 roaches in our room. There was also a bad smell of mildew.
Séjour de 2 nuits en août 2023
Sharma RediResponse Specialist a répondu le 8 août 2023
Dear Ernest,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the foul odor you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Javier, Lawrenceville

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Esta bien bueno orecio comoso
Séjour de 1 nuit en juillet 2023
Oniel Rediresponse Specialist a répondu le 3 août 2023
Hola Javier,Quiero agradecerle por tomarse el tiempo para publicar una reseña de su estadía en el Red Roof Inn & Suites Hinesville - Fort Stewart. Es muy gratificante leer que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios sobre nuestro hotel. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción.Gracias nuevamente por compartir su experiencia con nosotros. Nos encantaría volver a verte, si tus viajes te traen de vuelta a nuestra zona.Atentamente,OnielEspecialista en redirección

8/10 – Bien

Natasha Francine

Voyage en famille
Points forts : Commodités
The hotel was convenient for my stay , it was clean and welcoming. The room was clean and equipped with all that I needed for my short stay. The breakfast option could have been a. Bit better, but I would stay there again, if I’m in town again.
Séjour de 2 nuits en juillet 2023
LaTunde Murrant. Rewards Specialist a répondu le 6 août 2023
Dear Natasha,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We value you as our guest and welcome your 4/5 score. It's a pleasure to read that the hotel was convenient for your stay, it was clean, welcoming and all the other positive comments you mentioned. However, regarding your comment that the breakfast option could have been a bit better, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 – Acceptable

James

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juillet 2023
Gabrielle RediResponse Specialist a répondu le 12 juill. 2023
Thank you for taking a moment to leave a review, James. Myself and the staff at the Red Roof Inn & Suites Hinesville - Fort Stewart were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

10/10 – Excellent

Thomas Miller

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Place
My Fiancé and I really enjoyed it. The rooms were cleaned bed was comfortable. Staff was friendly, housekeeping was really on top of cleanliness. We will stay there again.
Séjour de 2 nuits en juin 2023
Oniel Rediresponse Specialist a répondu le 30 juin 2023
Hello Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. It is so rewarding to read that you found our rooms to be clean, beds comfy and staff friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist