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Grand Hinckley RV Resort – Avis

3 out of 5
Grand Hinckley RV Resort
1326 Fire Monument Rd, Hinckley, MN

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 25 avis sur 48." "
Note de 8 – Bien, d’après 14 avis sur 48." "
Note de 6 – Acceptable, d’après 5 avis sur 48." "
Note de 4 – Médiocre, d’après 2 avis sur 48." "
Note de 2 – Terrible, d’après 2 avis sur 48." "

8,6/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

8,0/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Chris

Voyage de couple
Points forts : Propreté
Old but clean and comfortable.
Séjour de 3 nuits en mai 2024
Vicki Schulz, RV Park Manager a répondu le 11 mai 2024
Thank you for your response. Glad to hear that it was comfortable for you. Please come again we would love to have you.

10/10 – Excellent

Mavis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Vicki Schulz, RV Park Manager a répondu le 27 avr. 2024
Thank you for staying with us and your rating. We look forward to having you stay with us again.

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Vicki Schulz, RV Park Manager a répondu le 9 avr. 2024
Thank you for your review. Please come and stay with us again.

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Vicki Schulz, RV Park Manager a répondu le 12 févr. 2024
Thank you for your review. We are thrilled that you had a great stay with us. We hope that you will visit us again.

8/10 – Bien

Sean

Points forts : Commodités
Séjour de 1 nuit en janvier 2024
Vicki Schulz, RV Park Manager a répondu le 16 janv. 2024
Thank you for taking the time to rate us on your stay.

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed at the main casino hotel, the Grand Hinckley Inn, and now the Chalet's in the RV park and I give them all 5 stars. The Chalet's are very homey, full kitchen, nice big bathroom, comfy bed. I highly recommend staying here
Séjour de 1 nuit en décembre 2023
Vicki Schulz, RV Park Manager a répondu le 26 déc. 2023
Thank you very much for your comments! I am thrilled that you found all Grand Casino Hotels and the Chalets meet your satisfaction. We hope that you will visit us again.

8/10 – Bien

Melissa

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Vicki Schulz, RV Park Manager a répondu le 22 déc. 2023
Thank you for rating us high. We are glad you enjoyed your stay. Please come and visit us again.

8/10 – Bien

Tonia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ease of parking & unloading luggage and getting situated in your room.
Séjour de 1 nuit en décembre 2023
Vicki Schulz, RV Park Manager a répondu le 18 déc. 2023
Thank you for your kind review. We hope that you will stay with us again.

10/10 – Excellent

Ann

Points forts : Propreté
Séjour de 1 nuit en novembre 2023
Vicki Schulz, RV Park Manager a répondu le 20 nov. 2023
Thank you for your review. Please stay with us when you are in the area again.

10/10 – Excellent

Joshua

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Vicki Schulz, RV Park Manager a répondu le 30 oct. 2023
Thank you for choosing Grand Casino RV Park and Chalets as your destination. We look forward to having you stay with us again.

10/10 – Excellent

Dustin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Vicki Schulz, RV Park Manager a répondu le 16 oct. 2023
Thank you for Staying with us. Hope you will come again

10/10 – Excellent

Joel

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2023
Vicki Schulz, RV Park Manager a répondu le 16 oct. 2023
Thank you for your review. I hope you will chose to stay with us again!

10/10 – Excellent

Genna

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like how cute and plenty of room the cabin had. Only complaint was the fridge. Did not smell good.
Séjour de 2 nuits en octobre 2023
Vicki Schulz, RV Park Manager a répondu le 9 oct. 2023
Thank you for letting us know, we will take care of the fridge. I am glad that you enjoyed your stay. Please come again we would love to have you.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Run down
Run down, dead bugs on ceiling and cobwebs in corners. Staff was rude.
Séjour de 2 nuits en septembre 2023
Vicki Schulz, RV Park Manager a répondu le 18 sept. 2023
Thank you for your review. I appreciate hearing comments from our guest. I am sorry that we did not meet your expectations. I would like to get some more information about your stay. Can you tell me what Chalet you stayed in? I will have housekeeping clean the ceilings and cobweb. Do you know the name of the staff member so I can address the rudeness? The Casino Hotel in Hinckley and Mille Lacs are is in the process of remodels.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Vicki Schulz, RV Park Manager a répondu le 29 août 2023
Thank you for rating us 10/10. Glad you enjoyed your stay and please come again.

10/10 – Excellent

Seth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No complaints. It was a great stay.
Séjour de 2 nuits en août 2023
Vicki Schulz, RV Park Manager a répondu le 23 août 2023
Thank you for staying with us Seth! I am glad that you had a great stay. Please come again.

6/10 – Acceptable

jason

Séjour de 1 nuit en août 2023
Vicki Schulz, RV Park Manager a répondu le 8 sept. 2023
What could we have done to improve your stay?

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Vicki Schulz, RV Park Manager a répondu le 14 août 2023
Thank you! Glad you enjoyed your stay with us.

10/10 – Excellent

Brent, Crete

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
A very spacious place for a good price!
Séjour de 1 nuit en août 2023
Vicki Schulz, RV Park Manager a répondu le 7 août 2023
Thank you! We are glad that you enjoyed your stay and hope that you will visit us again.

2/10 – Terrible

Roxanne

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Nothing provided to you besides paper towels and linens. No hand soap. No pans or dishes! For as much as we paid and everything we had to buy we could’ve stayed in a fully furnished and stocked Airbnb absolutely ridiculous and extremely unhappy.
Séjour de 4 nuits en juillet 2023
Vicki Schulz, RV Park Manager a répondu le 31 juill. 2023
We have stopped offering dishes during Covid. Unfortunately, we are not bringing dishes back to the chalets. We are sorry for your inconvenience.

8/10 – Bien

Penny

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
Good stay
We stayed in a Park Model at the RV park. They are under staffed so we hand to go to the hotel/casino to check in. The blinds we all broken up and there were not enough pillows and blankets. It was my Mom and I and i slept on the hide a bed. The mattress pad was all tore up and mattress of course was not in good shape. But all was quiet and clean. Not enough towels or coffee for a 3 night stay but we were fine, we made do.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The shuttle from the chalets to the casino is very convenient
Séjour de 1 nuit en janvier 2023
Josiah a répondu le 2 mars 2023
Thank you for your positive review.

2/10 – Terrible

Jan

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Didn't like for many reasons! Charged us more than advertised, gave keys that didn't work (got locked out in -40degree windchill weather with dog for over 20 minutes), got stuck in driveway- (never plowed our small driveway), RUDE & UNPROFESSIONAL maintenance/security workers, miscommunication between employees (cost us more money), and charged for new key that was taken by employee. We asked for discounts because of their negligence (could've been deadly) and ruined a one-time vacation in 3 years with family we haven't seen in years! The supervisor said that they could not do this because we went through Expedia! Being locked out of our chalet with our dog because the key did not work could've killed us if a good Samaritan hadn't come along 25 MINUTES LATER! Minus degree temperature and 40 below windchill was VERY, VERY dangerous! We should never be charged for all the trouble, horror, danger, and major inconvenience we were put through for 4 days! We stayed at the chalets at Grand Casino in Hinckley, Mn. because it welcomed pets. Playing at the casino was the only good thing- we went 1 time the day before we left. Never again will we ever go back there, and we will tell as many people about this nightmare!
Josiah a répondu le 26 déc. 2022
I am sorry for you experience over the weekend. I will call you to discuss what we can do to make it right.

8/10 – Bien

Conway

Séjour de 1 nuit en décembre 2022
Vicki Schulz, RV Park Manager a répondu le 20 nov. 2023
Thank you for staying with us. We look forward for you to stay with us on your next visit

10/10 – Excellent

Jason

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en août 2022

6/10 – Acceptable

Barbara

Points forts : Propreté
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Edward

Voyage en famille
Points forts : Propreté, confort de la chambre
We stayed in a Chalet at the RVpark. Cutest I've ever seen!!
Séjour de 3 nuits en juillet 2022

10/10 – Excellent

Amber

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very cute place we stayed in a chalet and it was cute, clean and cozy
Séjour de 1 nuit en juin 2022

8/10 – Bien

Clark

Voyage en famille
Points forts : Propreté, confort de la chambre
It was clean..We enjoyed our stay..for the night..Thank you
Séjour de 1 nuit en juin 2022

8/10 – Bien

Ashley

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Deck was worn and charge/deposit for room keys 25 charge seems steep. The shower was warm and bed was pretty comfortable. The pool was warm but already seen lots of leaves and debris in it.
Séjour de 1 nuit en mai 2022

6/10 – Acceptable

Megan

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2022

6/10 – Acceptable

Robin

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice and quit your own space.
Séjour de 1 nuit en janvier 2022

8/10 – Bien

Holly

Points forts : Confort de la chambre
Points faibles : Propreté
Séjour de 1 nuit en janvier 2022

6/10 – Acceptable

Colleen

Voyage en famille
Terrible I drove all the way up Hinckley an hour drive just to get here for them to tell me they gave away my chalet that I paid for so I had notionally to stay in with my dog when I got up here once again they gave away my room that I paid for before coming
Séjour de 1 nuit en décembre 2021
Josiah a répondu le 7 déc. 2021
Colleen, I am very sorry about your experience with us. We did encounter an issue with a couple of our chalets that required us to move guests to our main hotel. I have sent you a message to further address your inconvenience.

10/10 – Excellent

Bruce

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en novembre 2021

10/10 – Excellent

LaSarra

Voyage en famille, Voyage en groupe
Points forts : Propreté, confort de la chambre
Definitely will stay again!
The stay was amazing the little cabin was clean the staff were friendly. The outdoor pool was fun but could be cleaned better. They have a playground for the kids. All around had a great time!
Séjour de 1 nuit en août 2021

8/10 – Bien

Robin

Points forts : Propreté, confort de la chambre
Eh
We overpaid for this “chalet” with a “full kitchen”. Luckily, we didn’t need it to be that since we came in late and stayed just the one night. It was actually a small mobile home with very basic furniture and NO KITCHEN ITEMS of any kind! We had a family reunion in the pool area the next day. Even though pets are allowed in the chalet (for an extra $35), they are not allowed in the pool area. I spent the entire afternoon outside of the reunion since I had no place to leave my cat. I felt the woman who informed me of this was rude, telling me (without provocation) that if they caught me in there, I’d be removed.
Séjour de 1 nuit en juillet 2021

10/10 – Excellent

Sheila

Points forts : Propreté, confort de la chambre
Kick butt stay!!!!
Staff is awesome. The husband and myself wanted a night away and it was well worth it. Have always enjoyed the chalets.
Séjour de 1 nuit en juin 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Chalet is perfect
Really comfortable and quiet. Good amount of space and love the deck. We will come again for sure. This was our first time in a chalet. A definite winner.
Séjour de 2 nuits en juin 2021

8/10 – Bien

Kris

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en juin 2021

10/10 – Excellent

Connie

Points forts : Propreté, confort de la chambre
I enjoyed my stay. Will definitely be doing another stay
Séjour de 3 nuits en mai 2021

8/10 – Bien

Cathleen

Voyage en groupe
Points forts : Propreté, confort de la chambre
I wish the bathroom would either have a shelf or table to put things on. I didn’t know I needed to bring everything thing for the kitchen use.
Séjour de 2 nuits en mai 2021

10/10 – Excellent

Rachel

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Quiet and clean
Room is quiet and clean. Sitting furniture isn’t the most comfortable or newest. Meets the needs and met my needs well.
Séjour de 2 nuits en mai 2021
Management a répondu le 11 mai 2021
Thank you for choosing us!!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en mars 2021
Management a répondu le 31 mars 2021
Thank you for choosing us!