4/10 – Médiocre
Nicole M.
15 mars 2024
Points faibles : Propreté
Fell short
When we arrived we were hoping for early checkin but that didnt happen and was no big deal. They texted us that if early checkin was an option they text us and then just never texted it was an option so we waited at nearby harbour town plaza area. Once checked in as always we clean first ourselves just to make sure we can unpack without worry. At that time we found all lil gunk behind toilet. The sink drain in master was disgusting and there were hairs along the shower wall but still we decided those were minor things that were overlooked. After a night stay the bad began to come apart and before night two we reported it was broken but no one showed up or returned our request for the duration of the stay and the bed it was on the floor along the front end we disassembled it and found there was a screw missing we then borrowed a screw from a handle to an end table in the living room and used it to rig the bed. No one ever came to fix the bed during our five day stay. By day three we wondered why we didnt have access to laundry and after a few hours of phone calls and follow ups in total lasting until the second to last day we finally got the code to a lockbox holding a key because the door pad code has been malfunctioning. To go back on other things, the front of the fridge door was filthy, i chased a roach down and killed it and the iron was spitting water onto the clothing and the little door on said iron did not latch on the hinge side. We did send pictures of all of this
Nicole M.
Séjour de 4 nuits en mars 2024