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"Great location, nearby the ferry to liberty island. Staffs are polite and always helpful."

"The front desk person when I checked in was pleasant but the check out was just so rude "

"4/3/26. The room we had was clean except the bathroom. Had a dam smell to it. The sink was draining slow. The toilet would make a squealing sound when flushed the whole time it would take the tank to refill and then the toilet backed up. "

"Clean room, friendly service. They go out of the way to make you feel comfortable. "

"Very cheap pillows and not comfortable bed. I’ve developed neck pain from the pillows and kept waking up in the middle of the night to fix the pillow as it felt like I was on a rock and I had to keep fixing it. The queen bed is not a real queen bed it felt like full size. Two 110 lbs 5’2 girls couldn’t fit in the bed. We had to call and ask if this was for sure a queen bed.. but excellent staff was the only good part of the hotel. Very helpful and sweet customer service. "

"location is good, room looks good but didn't clean surfaces and mop during the 4 days I was there,also Water was leaking out the shower area, so we had to put towels down to avoid slipping, The TV didn't work: they said it would be fixed, but it only worked on our last night. They need a better customer service"

"Everything was great "

"Size of the room was fantastic. Plenty of space. Breakfast was just bagels and muffins and coffee, but they were rather large. Perfect size to fill you up. There was a fridge in the room, so you can also get stuff from the market just across the street! "

"Great airport hotel, awesome person at the diner called Maria. She will take wonderful care of you. Shuttle service is right on the money."