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Holiday Inn Express & Suites Hiawassee, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express & Suites Hiawassee, an IHG Hotel
300 Big Sky Dr, Hiawassee, GA

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 355 avis sur 823." "
Note de 8 – Bien, d’après 253 avis sur 823." "
Note de 6 – Acceptable, d’après 98 avis sur 823." "
Note de 4 – Médiocre, d’après 72 avis sur 823." "
Note de 2 – Terrible, d’après 45 avis sur 823." "

8,2/10

Propreté

8,6/10

Service et personnel

7,6/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Luis Raul

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Good
Séjour de 2 nuits en mai 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Leah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean hotel
Séjour de 1 nuit en mai 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Ruth, Mineral Bluff

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and friendly staff
Séjour de 2 nuits en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

2/10 – Terrible

Bridgett

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
There was a gas leak and we had to leave at 11pm and find another place to stay . I would like a refund . Hotel agreed to refund bc fire dept came and all. Expedia needs to give me a refund because we were only at the room about 2 hours
Séjour de 1 nuit en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

LaTonya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was friendly and wonderful.
Séjour de 1 nuit en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Elie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Linda and Kayla were the absolute best. They were very kind and helpful throughout my stay. They were knowledgeable about the surrounding area and provided excellent recommendations. Not only that but they got me extra coffee for my rooms coffee machine, and helped me with my television when I had trouble with it. I was very comfortable here and they made it even better!
Séjour de 1 nuit en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

8/10 – Bien

Juana

Séjour de 1 nuit en mars 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Elie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were fantastic. We were very comfortable and happy with our rooms.
Séjour de 1 nuit en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Gerald

Séjour de 1 nuit en avril 2024
Sam a répondu le 6 mai 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice staff excellent
Séjour de 1 nuit en mars 2024
Sam a répondu le 24 mars 2024
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

8/10 – Bien

Dylan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The women at the front desk were friendly and helpful when we checked in late at night. In the morning, the hot chocolate packets ran out and when I asked whether there were more, the woman in charge offered me some from her own office, which I really appreciated. My only complaint is that the only extra blankets available for the hide-a-bed are thin and scratchy. Another Holiday Inn Express we stayed at on this trip gave us a thicker blanket, same as on the regular beds, and I think that should be standard practice for all hotels. We did not stay long enough to enjoy the pool. but it looked as though the pool area was big enough to have a hot tub added, but did not have one yet. You may want to confirm that with the hotel before booking, if that matters to you (as it normally does to us.)
FD a répondu le 1 mars 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Randy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff and the parking was easily accessible for semi truck.
Séjour de 1 nuit en février 2024
FD a répondu le 28 févr. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Kim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have never stayed at a hotel where I would describe the room as “roomy,” so I was amazed at how spacious the room AND bathroom were. It felt as though the property had been recently updated, but maybe I’m incorrect. Regardless, the choices made in design were clearly intended for guest comfort and convenience.
Séjour de 2 nuits en février 2024
FD a répondu le 23 févr. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Andre

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
FD a répondu le 15 févr. 2024
Thank you for staying with us. we appreciate your time and feedback.

8/10 – Bien

ken

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Breakfast was very good. The staff,Amanda, is a excellent worker and concerned about the quality.
Séjour de 1 nuit en février 2024
deborah jones a répondu le 5 févr. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Barry

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean
Séjour de 1 nuit en février 2024
deborah jones a répondu le 5 févr. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Sam a répondu le 4 févr. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Peggy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Kids running & being loud
Séjour de 2 nuits en janvier 2024
Sam a répondu le 4 févr. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Marva

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The hotel was very clean and always smelled wonderful
Séjour de 2 nuits en janvier 2024
deborah jones a répondu le 26 janv. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Warren, COVINGTON

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en janvier 2024
Sam a répondu le 21 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

8/10 – Bien

Bobby

Séjour de 3 nuits en janvier 2024
deborah jones a répondu le 20 janv. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

wesley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Sam a répondu le 16 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Michelle

Voyage en famille avec de jeunes enfants
Points forts : Commodités, état et installations de l’hébergement
Would definitely return. Loved our stay. We went for the indoor pool, however, the heater was broken and it was holiday season so the maintenance tech was unavailable. We will definitely call before visiting though. Thank you
Séjour de 1 nuit en décembre 2023
Sam a répondu le 16 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Gerald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Sam a répondu le 16 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Edynson

Séjour de 1 nuit en janvier 2024
deborah jones a répondu le 26 janv. 2024
Thank you for staying with us. we appreciate your time and feedback.

10/10 – Excellent

Angela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean and comfortable, will definately stay here again when we are in the area.
Séjour de 2 nuits en décembre 2023
Sam a répondu le 8 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Billie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Sam a répondu le 7 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

8/10 – Bien

Donald

Points forts : Propreté, service et personnel
Séjour de 1 nuit en décembre 2023
Sam a répondu le 1 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice find!
Easy check in and nicely designed room. Would stay again.
Séjour de 1 nuit en décembre 2023
Sam a répondu le 29 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Elizabeth

Séjour de 1 nuit en décembre 2023
Sam a répondu le 1 janv. 2024
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Tatiana

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

2/10 – Terrible

Elizabeth

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So much noise during the night by the staff without regard for sleeping guests. Awaked at 6am by staff slamming doors
Séjour de 1 nuit en décembre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Gerald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Wreatha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed here for 1 night following a concert at the fairgrounds. The facility was clean, staff was great and accomdations were excellent. Would highly recommend and will stay again! Thank you.
Séjour de 1 nuit en décembre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Denise

Séjour de 1 nuit en décembre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Sharon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was nice and big. The breakfast was good.
Séjour de 1 nuit en novembre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

2/10 – Terrible

Deborah

Voyage en famille
Points faibles : Propreté, service et personnel et commodités.
Unaccomadating
Séjour de 1 nuit en novembre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

2/10 – Terrible

DARBY

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Could not understand a word. The guy at the front desk said, and he didn’t even try to make it where we could understand him. He kept saying that my card wouldn’t work which made absolutely no sense because I paid for the room months ago we literally had to sit in the waiting room in the middle of the night for quite a while to get anything, resolved until I finally said, I was going to leave and that I was going to have to have my daughter drive us three hours home who is a high risk pregnancy right now was not happy. horrible service, horrible experience. It was not resolved until the next morning when the lady working at the front desk said that she would take care of it, and not to worry about it.
Séjour de 1 nuit en novembre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

4/10 – Médiocre

Stephen

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
Seemed it was under construction, pillows flat, containers lined the back.
Séjour de 1 nuit en novembre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Claudia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything went well.
Séjour de 4 nuits en novembre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

10/10 – Excellent

Stephanie

Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Karen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Patricia Dianne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean! Clean! Clean! Pride in the workers for what they were doing on their jobs.
Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Sandra

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Staff was super nice and helpful. Room was Clean. Breakfast was awesome! Saw some upgrades being done by carpenter which was fine.
Séjour de 3 nuits en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

David E

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Glad we stayed here
We are really glad we stayed there. My wife had looked at the rooms of a couple of hotels in neighboring towns and decided against staying there, but she was thrilled with our experience at the Hiawassee Holiday Inn Express.
Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you for your stay. Your feedback is important for us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest. We hope to see you again soon.

10/10 – Excellent

Sandra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a nice and comfortable room. Very Friendly guest services. Especially the lady that checked us in. She took the time to go over everything even with people waiting behind me. Love the mattress casings also!! Great protection from bed bugs.!
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Angus

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. We apologize for inconvenience. Your feedback is important for us. We hope to see you again soon.

8/10 – Bien

Rebecca

Séjour de 1 nuit en octobre 2023
Sam a répondu le 26 déc. 2023
Thank you so much for your stay. Your feedback is important for us. We hope to see you again soon.

8/10 – Bien

Sandra

No comment Breakfast was below par. No cinnamon buns and bar not organized well.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Gerald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023