Title: voco Hermosillo by IHG (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1485&destination=Hermosillo%2C+Sonora%2C+Mexico&selected=25342&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # voco Hermosillo by IHG Travelers can balance vibrant city exploration with peaceful garden moments or energizing workouts at this centrally located Hermosillo retreat ## Photo gallery for voco Hermosillo by IHG ![Exterior - voco Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/w6000h3996x0y0-ef2aaf9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, desk, iron/ironing board, rollaway beds - voco Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/080b7729.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - voco Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/9e7178ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - voco Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/690cc4f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - voco Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/c445bf8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Hermosillo Sonora offers a perfect balance in the city center. Guests can unwind in the garden or stay fit at the gym. The 24-hour front desk ensures assistance is always available, and in-room WiFi keeps everyone connected. Visitors love the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Suite, 2 Queen Beds ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/080b7729.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 8.0 Very good 1 review - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/8b1f6860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed - Garden view - 161 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/a1eea22f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 6 reviews - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 1 King Bed ### Standard Room, 2 Queen Beds 9.2 Wonderful 5 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### Suite - Garden view - Sleeps 3 - 1 Twin Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/a1eea22f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds - Garden view - Sleeps 4 - 2 Queen Beds ### Standard Room, 1 King Bed - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/e5382896.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 9.6 Exceptional 4 reviews - Garden view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Accessible ![Room, 1 King Bed, Accessible](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/806e4bb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible 10.0 Exceptional 2 reviews - Garden view - 161 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/25400/25342/080b7729.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 183 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHermosillo-Hotels-Holiday-Inn-Hermosillo-Sonora.h25342.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHermosillo-Hotels-Holiday-Inn-Hermosillo-Sonora.h25342.Hotel-Information) ## About the area Located in Hermosillo, voco Hermosillo by IHG is in the city center. Government Palace and Metropolitan Cathedral of Hermosillo are local landmarks, and travelers looking to shop may want to visit Galerias Mall Sonora and Patio Shopping Center. Sonoran Institute of Culture and ExpoGan Sonora are also worth visiting. [Visit our Hermosillo travel guide](https://www.expedia.ca/Hermosillo.dx1485) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.09706%2C-110.93916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QmYEC9O-RKIWPFpiBhEoKSxBJNM=) Boulevard Eusebio Kino Y Ramon Corral, Hermosillo, SON, 83010 ### What's nearby - La Ruina Park 10 min walk \- 0.9 km - M Casino 16 min walk \- 1.3 km - Museo de la Universidad de Sonora 3 min drive \- 3.1 km - Parque Madero 4 min drive \- 2.0 km - General Hospital of the State of Sonora 4 min drive \- 3.1 km ### Getting around - Hermosillo, Sonora (HMO-General Ignacio Pesqueira Garcia Intl.) 18 min drive ### Restaurants - Elba Restaurante 7 min walk - CAFFENIO Kino 3 min walk - La Siesta Restaurant Bar 5 min walk - Palominos 9 min walk - Holy Cow Burger & Beer Joint 10 min walk ## About this property ### voco Hermosillo by IHG Hotel in the city center Take advantage of a terrace, a garden, and dry cleaning/laundry services at voco Hermosillo by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), express check-out, and wedding services - A gift shop, luggage storage, and a water dispenser - Guest reviews speak highly of the helpful staff Room features All 138 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/4a211bc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Hermosillo by IHG Hermosillo - Pool - Breakfast included - Free airport shuttle - Parking included 9.4 Exceptional 1,001 reviews CA $163 CA $194 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2690000/2682800/2682707/ec92222d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lucerna Hermosillo Hermosillo - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,001 reviews CA $129 CA $153 total includes taxes & fees Mar 29 - 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Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 1,241 reviews CA $101 CA $121 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8815640&PinnedHotelID=8815640&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9260000/9260000/9259932/48c39030.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Hermosillo Hermosillo - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,007 reviews CA $118 CA $140 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9259932&PinnedHotelID=9259932&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/37000000/36310000/36308800/36308797/fd4bc73e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Hermosillo Aeropuerto Hermosillo - Breakfast included - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 1,002 reviews CA $120 CA $142 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=36308797&PinnedHotelID=36308797&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9800000/9795100/9795036/0f338060.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Angel Hermosillo - Pool - Free airport shuttle - Kids pool - Parking included 8.0 Very good 1,004 reviews CA $89 CA $107 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=9795036&PinnedHotelID=9795036&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=25342&PinnedHotelID=25342&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=25342,9095260,2682707,859305,1706062) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free secured, uncovered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 420 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (31 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 floors - 3 buildings - Ballroom - Banquet hall - Built in 1970 - Colonial architecture - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 19 ### Check-out Check-out before 1 PM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 700 per pet, per night, plus a deposit of MXN 2000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for MXN 250.0 per stay ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 420 per person - Pet deposit: MXN 2000 per stay - Pet fee: MXN 700 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: MXN 250.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hermosillo Sonora Holiday Inn Hotel Hermosillo Sonora Hermosillo Holiday Inn Holiday Inn Hermosillo Sonora, Mexico Holiday Inn Hermosillo Sonora Hotel Holiday Inn & Suites Hermosillo Aeropuerto Sonora, Mexico ## Frequently asked questions ### Does voco Hermosillo by IHG have a pool? ### How much does it cost to stay at voco Hermosillo by IHG? ### Is voco Hermosillo by IHG pet-friendly? ### How much is parking? ### What time is check-in at voco Hermosillo by IHG? ### What time is check-out at voco Hermosillo by IHG? ### Where is voco Hermosillo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## voco Hermosillo by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 319 8 - Good 167 6 - Okay 57 4 - Poor 29 2 - Terrible 24 ## Reviews Verified ### 10/10 Excellent #### Frank Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, very clean rooms, a very enjoyable hotel and location. ##### Frank Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Anna Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Fast check-in, secured parking lot, assistance to our room, clean and quiet room ##### Anna Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### james Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly service , excellent stay and nice coffee shop with breakfast very close. ##### james Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Frank Dec 10, 2025 Liked: Cleanliness, staff & service, amenities Friendly and helpful staff ##### Frank Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Alfonso Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and food ##### Alfonso Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Alfredo Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome & renovated room, as well as great restaurant near the main lobby with delicious food options. Highly recommend for families. ##### Alfredo Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### RUGGERO Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and pool - rooms are clean and si old but also functional ##### RUGGERO Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Frank Dec 14, 2025 Liked: Cleanliness, staff & service, amenities Friendly staff, always a pleasure to stay at VOCO the breakfast buffet is awesome, highly recommended Mr. Carlos the valet, very attentive and helpful. Thank you Frank Kingman ##### Frank Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Richard Colby Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very convenient and in walking distance to many great restaurants. And the park ##### Richard Colby Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Alfonso Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Alfonso Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Kimberly Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was great and the service was flawless. ##### Kimberly Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Jaime Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall very good ##### Jaime Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Frida Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable! Cold AC and clean and friendly staff ##### Frida Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### WILLIAM Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great breakfast and restaurant ##### WILLIAM Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### DAVID Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Passing by It was a quick 1-night stay, breakfast was great. ##### DAVID Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### David Aug 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was near our point of interest. The hotel provided great service and had everything we needed. ##### David Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Juan Nov 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Juan Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Lloyd Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Great stay even with the construction. They did a good job adjusting to it and keeping us away from it. ##### Lloyd Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Irma Oct 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place We stayed one night to visit some friends, was well located and walking distance to our friends house. ##### Irma Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Beatrice Dec 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermosillo Great location, beds very comfortable! Great breakfast! Will be coming back. ##### Beatrice Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Amanda Dec 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome location. Receptionist was very kind, efficient and helpful ##### Amanda Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Jose Aug 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and facilities Reception and management made every effort to accommodate my requests for accommodations. I’ve stayed at this locations several times in the past and I have always been pleased with the service and facilities. I’ll happily stay there again. ##### Jose Stayed 1 night in Aug 2023 Verified ### 4/10 Poor #### Brian Mar 21, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The hotel is under extensive renovation and we were not made aware when booking. No water pressure, no phone, air con not working, makeshift restaurant erected. On the positive side the food was good, the staff very friendly and helpful ##### Brian Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Nilda Dec 2, 2023 Liked: Staff & service, property conditions & facilities The bed and pillows were comfortable. Our bathroom shower door's seal leaked so we often called for more towels. The iron had "no sirve" written on it and we had to call for a replacement. ##### Nilda Stayed 3 nights in Nov 2023 Verified ### 8/10 Good #### Laura Nov 3, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice but is lacking The room was nice but missing a lot of essentials we needed to call the front desk for. No ironing board, only one full size towel for a group of 3 and no hair drier. Called to her all 3 and for 2 out of 3\. The hair drier was the kind that goes on the wall in the hotel… but wasn’t installed. Mount and all. Never got extra towels so my husband had to use the hand towels. ##### Laura Stayed 1 night in Oct 2023 ### Expedia's Latest Trends ### Hotels > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > - [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > - [Beachfront getaway Bahia de Kino](https://www.expedia.ca/Bahia-Kino-Hotels-Beachfront-Getaway-Bahia-De-Kino.h82825936.Hotel-Information) > - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [ONE BEDROOM AT THE GRAND MAYAN PALACE](https://www.expedia.ca/Puerto-Penasco-Hotels-ONE-BEDROOM-AT-THE-GRAND-MAYAN-PALACE.h39021395.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > - [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > - [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > - [Playa Azul Kino](https://www.expedia.ca/Bahia-Kino-Hotels-Playa-Azul-Kino.h11938872.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > - [Sawari Hotel](https://www.expedia.ca/San-Carlos-Hotels-Sawari-Hotel.h36486387.Hotel-Information) > - [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > - [Hotel Riu Palace Pacifico - Adults Only - All Inclusive](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Riu-Palace-Pacifico-Adults-Only-All-Inclusive.h1928037.Hotel-Information)