Title: Steigenberger Grandhotel & Spa (Resort) - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Steigenberger Grandhotel & Spa Tranquility meets adventure at this Baltic Sea retreat where white sand beaches, rejuvenating spa treatments, and outdoor activities await guests of all ages ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/dc8373e5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/1129ca49-4fe1-4bfb-80ac-484af63beb14-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/8e1588e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/c4330e90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/c1c226fb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Steigenberger Grandhotel & Spa on the Baltic Sea offers a pristine white sand beach for relaxation. Enjoy rejuvenating treatments at the Baltic Sea Grand SPA, mountain biking, fitness classes, and a seaside playground for children. 9.4 Exceptional ## Popular amenities - Bar - Room service - Breakfast available - Pool - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3965348&PinnedHotelID=3965348&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ![2 bedrooms, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/d1f92f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu 2 bedrooms - 388 sq ft - Park view - Sleeps 3 - 1 Double Bed ![Executive Room](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/e2d0534c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu 2 bedrooms - 388 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![2 bedrooms, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/d1f92f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu 2 bedrooms - 592 sq ft - 2 bedrooms - Park view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Deluxe Suite](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/b9bcf011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Fireplace Connecting rooms available Free cribs/infant beds Dining table - 700 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Executive Suite | Bathroom](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/39ffac89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Fireplace Connecting rooms available Free cribs/infant beds Dining table - 915 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Superior Room](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/52a2e9e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 7.6 Good 4 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu 2 bedrooms - 388 sq ft - Park view - Sleeps 3 - 1 Double Bed ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3970000/3965400/3965348/e69d138f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony or patio Soundproofed Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu 2 bedrooms Premium bedding - 592 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeringsdorf-Hotels-Steigenberger-Grandhotel-Spa-Heringsdorf.h3965348.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeringsdorf-Hotels-Steigenberger-Grandhotel-Spa-Heringsdorf.h3965348.Hotel-Information) ## About the area Located in Heringsdorf, Steigenberger Grandhotel & Spa is in the entertainment district and on the beach. Museum Villa Irmgard and Usedom Art Association are cultural highlights, and some of the area's landmarks include Ahlbeck Pier and Fort Aniola. Traveling with kids? Consider Heringsdorf Pier and Tropenhaus Bansin. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. [Visit our Seebad Heringsdorf travel guide](https://www.expedia.ca/Seebad-Heringsdorf.dx6049430) [View more Resorts in Seebad Heringsdorf](https://www.expedia.ca/Seebad-Heringsdorf-Resort-Hotels.d6049430-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.95078%2C14.17448&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a_KB5uoTPXi0TI1I_dsammXYO-A=) Liehrstrasse 11, Heringsdorf, MV, 17424 ### What's nearby - Ahlbeck Beach - 2 min walk - 0.2 km - Usedom Treetop Walk - 6 min walk - 0.6 km - Heringsdorf Pier - 10 min walk - 0.9 km - Ahlbeck Pier - 19 min walk - 1.6 km - Tropenhaus Bansin - 6 min drive - 4.2 km ### Getting around - Seebad Heringsdorf Station - 8 min walk - Heringsdorf (HDF) - 20 min drive ### Restaurants - ‪Braca - taste The Breeze - ‬10 min walk - ‪Luv & Lee - ‬3 min walk - ‪Usedomer Brauhaus - ‬11 min walk - ‪Ponte Rialto - ‬9 min walk - ‪tutto per tutti - ‬10 min walk ## About this property ### Steigenberger Grandhotel & Spa Family-friendly resort by the sea Take advantage of a terrace, shopping on site, and a garden at Steigenberger Grandhotel & Spa. With amenities like a beachfront location and beach cabanas, this resort is the perfect place to soak up the sun. Indulge in a manicure/pedicure, a body treatment, and a facial at Baltic Sea Grand Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; other things to do include mountain biking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), free train station pick-up, and bike rentals - Self parking (surcharge), an electric car charging station, and express check-in - Concierge services, an elevator, and a 24-hour front desk Room features All 169 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Baby monitors, children's slippers, and childcare services - Hypo-allergenic bedding and Select Comfort beds - Children's robes, free toiletries, and hair dryers - 32-inch LED TVs with satellite channels - Balconies or patios, wardrobes/closets, and electric kettles ## Similar properties ![Regional cuisine](https://images.trvl-media.com/lodging/1000000/970000/970000/969923/07c9a117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strandhotel Ahlbeck Heringsdorf - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 227 reviews CA $168 CA $188 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=969923&PinnedHotelID=969923&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse-Suite Sea View | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1590000/1589800/1589756/a941a62b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Das Ahlbeck Hotel & Spa Heringsdorf - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 155 reviews CA $285 CA $314 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1589756&PinnedHotelID=1589756&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/890600/890597/6ffdeff2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEETELHOTEL Ahlbecker Hof Heringsdorf - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 154 reviews CA $230 CA $255 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=890597&PinnedHotelID=890597&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body scrubs, facials](https://images.trvl-media.com/lodging/91000000/90020000/90016800/90016735/w3543h2640x0y17-e3e2b273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### the breeze Heringsdorf - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 83 reviews CA $285 CA $314 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=90016735&PinnedHotelID=90016735&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Sea View](https://images.trvl-media.com/lodging/15000000/14710000/14709400/14709334/6c6d67ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEETELHOTEL Kaiserstrand Beachhotel Heringsdorf - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 136 reviews CA $222 CA $249 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=14709334&PinnedHotelID=14709334&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/60000/53900/53823/f189c0cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kaiserhof Heringsdorf Heringsdorf - Pool - Spa - Pet-friendly - Free WiFi 8.2 Very good 153 reviews CA $198 CA $223 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=53823&PinnedHotelID=53823&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1800000/1792600/1792549/11438089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A-ROSA Strandidyll Heringsdorf Heringsdorf - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 73 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1792549&PinnedHotelID=1792549&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1800000/1797500/1797482/64d242de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aja Strandhotel Bansin Heringsdorf - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 51 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1797482&PinnedHotelID=1797482&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/31000000/30040000/30033700/30033640/fa593229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dorint Resort Baltic Hills Usedom Korswandt - Pool - Spa - Free airport shuttle - Free WiFi 9.0 Wonderful 176 reviews CA $117 CA $125 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=30033640&PinnedHotelID=30033640&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/530000/524900/524832/cf0eff95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEETELHOTEL Ostseehotel Ahlbeck Heringsdorf - Pool - Breakfast included - Pet-friendly - Free WiFi 8.4 Very good 167 reviews CA $159 CA $179 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=524832&PinnedHotelID=524832&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free train station pick-up shuttle - Onsite parking available only on request - Self parking on site (EUR 24 per day) - Extended parking on site (EUR 24 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 39 for children - 3 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Bistro WATERFRONT - DELBRÜCK Bar & Lounge - LILIENTHAL Usedom - SPA Lounge HIIUMAA ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Fitness classes - Free children's club - Full-service spa - Health club - Indoor pool - Library - Mountain biking - Outdoor pool - Piano - Playground - Sauna - Segway rentals/tours - Shopping - Steam room ### Family friendly - Arcade/game room - Baby monitor - Baby toys - Beach toys - Children's games - Children's toys - Free children's club - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 1,549 square feet of conference space - Computer station - Meeting room ### Outdoors - Barbecue grill - Beach cabanas (surcharge) - Beach towels - Garden - On the beach - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 15 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Sauna - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Elevator (39 inch wide door) - Hand-held showerhead - Hardwood flooring in room - Height-adjustable showerhead - Magnifying mirror - Stair-free path to entrance - Thin carpet in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (30 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 5 floors - 7 buildings - Banquet hall - Built in 2011 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Bathrobes - Children's robes - Children's slippers - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age. - A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age. - A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children - Airport shuttle fee: EUR 30 per person (one-way) - Self parking fee: EUR 24 per day - Extended parking fee: EUR 24 per night - Pet fee: EUR 30 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 55.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking and high chair This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 14 years old are not allowed in the swimming pool or health club without adult supervision Children under 3 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Steigenberger Grandhotel Heringsdorf Resort Steigenberger Grandhotel Heringsdorf Steigenberger Grandhotel Hotel Heringsdorf Steigenberger Grandhotel Spa Heringsdorf Steigenberger Grandhotel Spa Steigenberger Grandhotel & Spa Resort Steigenberger Grandhotel Spa Heringsdorf Steigenberger Grandhotel & Spa Heringsdorf Steigenberger Grandhotel & Spa Resort Heringsdorf ## Frequently asked questions ### Does Steigenberger Grandhotel & Spa have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Steigenberger Grandhotel & Spa? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Steigenberger Grandhotel & Spa on Nov 2, 2025 start from CA $245.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Heringsdorf-Hotels-Steigenberger-Grandhotel-Spa-Heringsdorf.h3965348.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Steigenberger Grandhotel & Spa pet-friendly? > Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Steigenberger Grandhotel & Spa? > Self parking is available for EUR 24 per day. Extended parking is available for EUR 24 per night. ### What time is check-in at Steigenberger Grandhotel & Spa? > Check-in start time: 4 PM; Check-in end time: midnight. ### What time is check-out at Steigenberger Grandhotel & Spa? > Check-out is at noon. ### Does Steigenberger Grandhotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies. ### Where is Steigenberger Grandhotel & Spa located? > Located in Heringsdorf, this beachfront resort is on the boardwalk/promenade, just steps from Islands of the Baltic Sea, Ahlbeck Beach, and Usedom Nature Park. Heringsdorf Beach and Usedom Treetop Walk are also within 10 minutes. Seebad Heringsdorf Station is 8 minutes by foot and Ahlbeck Ostseetherme Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Steigenberger Grandhotel & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 219 8 - Good 75 6 - Okay 14 4 - Poor 3 2 - Terrible 2 ### 8/10 Good #### Cindy Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Cindy Stayed 1 night in Aug 2023 ### 4/10 Poor #### Sebastian Aug 18, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Leider kein 5 Sterne Haus. Nicht der Standart den man bei einem Steigenberger Haus erwarten kann ##### Sebastian Stayed 2 nights in Aug 2025 ### 8/10 Good #### Christoph Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolle Früstück mit schöner lokaler Auswahl und vielfältigen Eierspeisen à la minute zubereitet. Zu Spitzenzeiten kann sich eine Schlange beim Einlass bilden. Etwas Geduld gibt dem Personal aber die Möglichkeit, frei werdende Tische wieder sauber und hübsch herzurichten und die Tische effizient neu zu vergeben. Im Zimmer wäre es schön, wenn täglich Wasser aufgefüllt würde. Der Kühlschrank ist aber gross genug für eigene Einkäufe (auch 0.75l Flaschen). Das Ersetzen des Schreibblocks hat trotz nettem Hinweis auf dem leeren Karton nicht geklappt, ein Detail. Freies W-Lan ist gut zu haben, die Leistung könnte (gemäss Aussage unseres Teenagers) verbessert werden. Lobenswert findet er dafür den Billard-Tisch und die Geräte im Gym. Die Kommunikation mit dem Hotel hat jederzeit prima geklappt, die Transfers vom/zum Flughafen waren reibungslos. Das Personal immer sehr freundlich und hilfsbereit und teilweise ortskundig mit Lokalwissen. Alles in Allem eine tolle entspannte Woche Familienurlaub. Herzlichen Dank an Alle, die dazu beigetragen haben! ##### Christoph Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Lukas Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolles Hotel! Nette Bedienung! Super Lage! ##### Lukas Stayed 1 night in Jul 2025 ### 4/10 Poor #### Carolina Jul 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Leider kein 5-Sterne-Niveau Tolle Lage, aber das war’s auch schon. Der Service ist enttäuschend: unkoordiniertes, unfreundliches Personal ohne jeglichen Servicegedanken. Im Restaurant herrscht Chaos, das Essen ist mittelmäßig und überteuert. Beim Frühstück stapelt sich das Geschirr, Kellner ignorieren Gäste. Der Check-out war eine Zumutung – keine Flexibilität, keine Hilfsbereitschaft. Für ein 5-Sterne-Hotel absolut unzureichend. Keine Empfehlung. ##### Carolina Stayed 1 night in Jul 2025 ### 8/10 Good #### Sven Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Det er et lækkert hotel med talrige faciliteter og en central beliggenhed for besøg af interessante seværdigheder på Usedom. ##### Sven Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Paul Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die ganze Anlage ist sehr schön, man kann das Haus nur weiter empfehlen ##### Paul Stayed 7 nights in Jun 2025 ### 8/10 Good #### Darius Jun 16, 2025 Liked: Cleanliness Leider sind es keine 5 Sterne mehr. Zimmer sind in die Jahre gekommen. Personal an der Rezeption ein wenig unwissend. Reinigung der Suite hat mit 2 Mann ganze 5 Minuten gedauert einfach rein und raus . Definitiv keine 5 Sterne ##### Darius Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Eva Maria Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir waren zum zweiten Mal im Steigenberger in Heringsdorf! Es ist immer wieder schön! Toller beheizter Pool, schöner Saunabereich und ein wundervolles Frühstück. Einen langen Spaziergang am Strand bis nach Polen können wir empfehlen und wenn die Füße müde sind, kann man von dort mit dem Zug zurück an den Bahnhof innerhalb weniger Minuten fahren und schnell ins Hotel. ##### Eva Maria Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Bernhard Apr 3, 2025 Liked: Cleanliness, staff & service, amenities Hydrojet-Anlage im Pool seit Wochen defekt.Hotel wirbt aber immer noch damit.Wasserhahn im Bad mit Kalkflecken überzogen.Wurde während der Aufenthaltszeit nich beseitigt. Nachdem man versehentlich einen Tag zu früh ausgecheckt wurde, sitzt mann erstmal eine Stunde im Foyer fest und kann nicht mal aufs Zimmer. Mal eine Frage, ob mann vielleicht i n der Zwischenzeit beim Warten ein Getränk möchte-Fehlanzeige.Hätten wir vielleicht in einem 5-Sterne Grand-Hotel bekommen. ACHSO - IST DAS STEIGENBERGER JA. ##### Bernhard Stayed 3 nights in Mar 2025 ### 8/10 Good #### Oliver Mar 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Ich denke es liegt an Expedia, dass ihr nicht darüber informiert, dass ein Executivezimmer auch ohne echten Balkon vergeben wird. So freute ich mich auf eben jenen, musste aber für viel Geld mit einem fränzösischen Balkon vorlieb nehmen. Nicht zufiedenstellend, zumal das Hotel nichts dafür kann und mein Problem somit nicht lösen konnte. Bis auf teilweise gruseliges Personal, waren wir sehr zufrieden. Ich wünschte mit mehr Problemlöser als Neinsagen, aber auch im Steigenberger sind diese nur bedingt zu finden. Daher wurde meine Erwartung an diesen "guten Namen" nicht bestätigt. Das Haus an sich ist wunderbar eingerichtet und macht Spaß. Die Dame an der Bar und bei der Lieferung der Roomservice- Speisen hat durch ihre Art viel von dem Versagen des anderen Personals wettgemacht. Besonderen Dank an Sie. ##### Oliver Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lothar Mar 20, 2025 Liked: Property conditions & facilities ##### Lothar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Maximilian Jan 16, 2025 ##### Maximilian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Friederike Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Friederike Stayed 3 nights in Nov 2024 ### 6/10 Okay #### CordChristian Nov 13, 2024 Disliked: Staff & service ##### CordChristian Stayed 10 nights in Aug 2024 ### 10/10 Excellent #### Thorsten Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir waren ja schon öfter hier. Einfach ein tolles Hotel. Service super. Frühstück, Bar und Restaurants toll. Service aufmerksam und freundlich. Wir kommen gerne wieder. ##### Thorsten Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Katalina Oct 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Grandioses Frühstück, tolle Zimmer, super nettes Personal. ##### Katalina Stayed 7 nights in Sep 2024 ### 8/10 Good #### Hans-J. Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Hans-J. Stayed 14 nights in Aug 2024 ### 10/10 Excellent #### Bernhard Sep 4, 2024 ##### Bernhard Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Stefanie Aug 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden ##### Stefanie Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Daniela Aug 25, 2024 Liked: Amenities Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder. ##### Daniela Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Uwe Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Angenehm und jederzeit erholsam. Schönes Restaurantkonzept. Tolles Frühstück. ##### Uwe Stayed 7 nights in Aug 2024 ### 8/10 Good #### Verified traveller Aug 14, 2024 Liked: Staff & service, room comfort ##### Verified traveller Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Mirko Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jederzeit wieder! ##### Mirko Stayed 2 nights in Jul 2024 ### 8/10 Good #### Ole Haakon Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ole Haakon Stayed 3 nights in Jul 2024