[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # \*Free Ski Rentals\* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub Lakefront condo with kitchen and patio ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/90000000/89710000/89702800/89702734/3bb077a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/90000000/89710000/89702800/89702734/0e6df7c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, fireplace, video games](https://images.trvl-media.com/lodging/90000000/89710000/89702800/89702734/4f989b46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/90000000/89710000/89702800/89702734/d25aa9d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/90000000/89710000/89702800/89702734/f0f2b067.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Bella Vista at Deer Valley East offers a luxurious Park City vacation experience, featuring unbeatable ski access and private hot tub with stunning Wasatch Mountain and Jordanelle Lake views. Enjoy gourmet meals in the high-end Viking appliance equipped kitchen, spacious living areas perfect for entertaining, smart TVs throughout for entertainment. 9.6 Exceptional ### Entire condo 5 bedrooms5 bathroomsSleeps 143368 sq ft ## Popular amenities - - Parking available - Air conditioning - Dryer - Washer - Fireplace ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### \*Free Ski Rentals\* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub Bella Vista | Park City Vacation Rental Near Deer Valley East Village | Private Hot Tub | 2 Family Rooms | Game Room Bella Vista is a newly constructed 3,800 sq ft Park City vacation rental in the Mayflower Lakeside community, just minutes from the new Deer Valley East Village. Thoughtfully designed for families and groups, this expansive mountain vacation home offers six bedrooms and 5.5 bathrooms, including five king suites and a family suite with a bunk. Guests enjoy premium amenities, including two full kitchens, two family rooms, two outdoor decks, a private hot tub, and a game room with ping pong. Large windows showcase Jordanelle Reservoir and Wasatch Mountain views, while two gas fireplaces provide cozy après-ski comfort. The location is unbeatable: ski access is less than 5 minutes away at Deer Valley East Village with brand-new lifts, terrain, and skier parking! Bella Vista is also only 45 minutes from Salt Lake City International Airport via U.S. Route 40 — with no stoplights — making arrivals and departures seamless even during peak ski season. Jordanelle Marina, Park City Mountain Resort, and Historic Main Street are also nearby. Inside, the main level features an open-concept family room with vaulted ceilings, a gas fireplace, a Smart TV, and floor-to-ceiling windows. The gourmet kitchen includes high-end Viking appliances, quartz countertops, and a dining area seating eight. A secondary full kitchen and second family room with Smart TV are located on the lower level, perfect for large groups or multi-family stays. The lower level also offers a game room with ping pong and access to the backyard. Sleeping arrangements include: • Primary Suite (Main Level): California king, en-suite bath with soaking tub, dual vanities, private deck access • Mountain View Suite (Upper Level): King bed, shared bath, panoramic Wasatch views • Lakeview Suite (Upper Level): King bed, shared bath, lake views, built-in desk • Pine Suite (Upper Level): King bed, vaulted ceilings with exposed beams, en-suite bath, Juliet balcony • Garden Suite (Lower Level): King bed, private bath, walk-out patio access • Family Suite (Lower Level): King + Full/Twin bunk, private bath, near game room Every bedroom includes premium linens, blackout curtains, Smart TVs, USB charging ports, and individual climate control. Outdoor living features two furnished decks with seating and BBQ, plus a private hot tub with panoramic lake and mountain views. Additional amenities include two gas fireplaces, high-speed Wi-Fi, a washer and dryer, and parking for four vehicles (2 in the garage and 2 in the driveway; no street parking). Bella Vista is perfect for family ski vacations, large group retreats, or summer lake and mountain getaways. Book Bella Vista today and be among the first families to enjoy Deer Valley’s East Village with ski access, a private hot tub, and expansive mountain views. Free Cancellations Professionally Managed by iTrip Park City 24/7 Local Concierge Support – Whether it’s day or night, our team is here to assist with anything you need. Our Calendar is LIVE – Click Now to Book Your Stay Guest Services & Property Standards – Professional Cleaning: Every home is thoroughly cleaned and inspected before arrival. – Mid-Stay Housekeeping: Optional service available upon request for added convenience. – Fresh Linens, Always. Triple-sheeted bedding, professionally laundered between each stay Please Note Each residence in our portfolio is privately owned and thoughtfully maintained. While furnishings and decor may be occasionally updated, any meaningful changes will be communicated in advance of your arrival. ## Property amenities ### Ski - Cross-country skiing nearby - Snowboarding nearby ### Pool/Spa - Hot tub - Massage ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Ice maker - Kitchen island - Kitchenette - Microwave - Oven - Paper towels - Refrigerator - Stovetop - Toaster ### Dining - Chef service - Dining table ### Bedrooms - 5 bedrooms - Bedsheets provided ### Bathroom - 4.5 bathrooms - Bathtub or shower - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Fireplace - Living room - Separate dining area ### Entertainment - Games - Smart TV - Video games ### Outdoor areas - Garden - Patio ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Desk chair ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Concierge services - Housekeeping (on request) - Meal delivery service ### Location highlights - In the mountains - Near a health/beauty spa - Near a hospital - Near an outlet shopping mall - On a lake ### Things to do - Arcade/game room - Snow sports gear - Birdwatching nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Snowmobiling nearby - Swimming nearby - Water skiing nearby - Water tubing nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - Garden - Housekeeping (on request) - Property located in a resort - Unit size: 3,368 square feet ## Similar properties ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/22000000/21690000/21680800/21680731/11f859c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Free Ski Rentals\* Perfect Family Ski Getaway – 4 King Suites | Hot Tub | 2 Minutes to DV East Lifts Heber City - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 62 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=21680731&PinnedHotelID=21680731&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/22000000/21680000/21675400/21675305/w1916h1280x4y0-1d070dc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Complimentary Ski Rentals\* Perfect for Families – 2 Mins to Skiing | Private Hot Tub | Game Room Heber - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 98 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=21675305&PinnedHotelID=21675305&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/85000000/84930000/84926200/84926168/aca2fe0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Includes Free Ski Rental\* Perfect Family Vacation Home – 2 Mins to Skiing | 4 King Suites | Hot Tub Heber City - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=84926168&PinnedHotelID=84926168&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/54000000/53140000/53132400/53132362/3b75174e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mountain Retreat- 25 min to Ski Slopes- Sleeps 28- Views, Pickleball court Heber City - Hot tub - Kitchen - Washer - Dryer 9.4 Exceptional 65 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=53132362&PinnedHotelID=53132362&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/107000000/106740000/106738600/106738529/93536707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW Luxury home sleeps 14 with 2 bunk rooms and Hot tub. 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Deer Valley - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 153 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=33293454&PinnedHotelID=33293454&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 25 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 11918 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.63016%2C-111.43374&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2yuyfj60HuGTza9o7PetAhFXsFM=) Heber City, UT #### What's nearby - Jordanelle State Park - 2 min walk - 0.2 km - Deer Valley Resort - 3 min drive - 2.2 km - Jordanelle Reservoir - 6 min drive - 1.1 km - Main Street - 10 min drive - 6.9 km - Town Ski Lift - 11 min drive - 7.3 km #### Getting around - Salt Lake City International Airport (SLC) - 44 min drive #### Restaurants - ‪The Hazy Hideout - ‬13 min drive - ‪Tuhaye Country Club - ‬18 min drive - ‪Overlook Restaurant - ‬10 min drive - ‪Cast And Cut - ‬16 min drive - ‪Remington Hall - ‬4 min drive ## Frequently asked questions ### Is *Free Ski Rentals* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at *Free Ski Rentals* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub? > Check-in begins at 4:00 PM. ### What time is check-out at *Free Ski Rentals* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub? > Check-out is at 10:00 AM. ### Where is *Free Ski Rentals* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub located? > Situated on a lake, this condo building is 0.3 mi (0.5 km) from Jordanelle State Park and 1.7 mi (2.8 km) from Deer Valley Resort. Jordanelle Reservoir and Jordanelle Marina are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## \*Free Ski Rentals\* Perfect for Families – 3 Mins to Skiing & Deer Valley East Village | Hot Tub Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 5 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 9.8/10 Cleanliness This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Crista G. Jul 14, 2025 #### Lovely Spacious Townhome This was a large, beautiful property complete with upscale furnishing and decor to make you feel at home. It is located in a quiet area overlooking Jordanelle Resevoir. We stayed with our children and five young grandchildren, 12 people in total, and there was plenty of room for everyone. The management group was easy to work with and responsive to the needs we had during our stay. ##### Crista G. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Susan Y. Jul 1, 2025 #### Best time ever! This trip has been a great experience for our family....all 12 of us! The house is fabulous...exceeding our expectations, for sure. So many wonderful activities in the area...hiking, kayaking, golf, shopping and sightseeing, just to name a few ..something for everyone! ##### Susan Y. ### 10/10 Excellent #### Emily B. Feb 26, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful trip! We stayed with family a friends for a king ski weekend. Beautiful house and very easy to access the mountain! ##### Emily B. Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Oliver R. Jan 13, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome property House is located perfectly off the backside of Park City - short commute over to Main Street House is cozy and allows multiple couples/families to still have their own space! ##### Oliver R. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ron C. Mar 14, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Guys Ski Trip We came out with a group of 6 guys for our annual ski trip. The house was awesome with 5 king beds. Everything is brand new and built with luxury in mind. So much room for everyone. Only 5 minutes to Deer Valley lift. We used uber to go to nice dinners in Park City. Would certainly book again. ##### Ron C. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 4, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome New House This house is great. New home with 5 large bedrooms all with King beds. Great room in teh basement and a hot tub with electric roof cover. The entire experience was great. iTrip does an awesome job. Not a single complaint. If you want a house near multiple ski areas that is large and well appointed, this is it. ##### Verified traveller Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Jamie G. Feb 26, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Deer Valley Ski Vacation My closest friends and family traveled from across the country to celebrate my birthday in Deer Valley this past weekend. We had an amazing experience with iTrip. The home we rented was spectacular- beautiful views, nicely furnished, clean, well stocked, plenty of parking and storage space. The high end appliances and large dining area made it easy to host our dinners at home. The 5 king suites allowed each couple to have plenty of privacy.Communication leading up to our stay was seamless- each email was responded to within an hour and all of our requests were met. We are already planning our 2026 stay at this property! ##### Jamie G. Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Angie R. Jul 23, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great view Great view and place ##### Angie R. Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Cheyenne H. Nov 8, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect! Everything was perfect for our stay! We will be renting this property again soon! ##### Cheyenne H. Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Vicki R. Apr 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic place and views! We had a group of 14 that stayed here and this place fit us easily. It is new, beautiful, spacious townhome with breathtaking views of Jordanelle reservoir. It is a perfect location for any time of year with the reservoir for summer activities and the Park City slopes nearby for winter activities. We would absolutely recommend and stay here again! ##### Vicki R. Stayed 4 nights in Apr 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Tim Jul 10, 2023 #### Loved this Home Loved this home and the host was great! Would rent again! ##### Tim This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Justin Jul 10, 2023 #### Perfect Fit For A Family Great place, great views. Fit my family wonderful. Can’t wait to go stay again. ##### Justin ### 10/10 Excellent #### Brandon B. Mar 4, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Was amazing as advertised- we will be back. Spacious, clean, well maintained and responsive, was everything you would want. ##### Brandon B. Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Manuel A. Mar 22, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house We were a group of 10 and the house was perfect. 15-20min away from park city, large common spaces. Great host ##### Manuel A. Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Janna H. Dec 13, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful home Our family went to Heber to ride the North Pole Express with our grandkids & had a wonderful stay in this beautiful home. Everything was just as it was listed. We had plenty room & everything was perfect & clean. We will definitely stay here again. ##### Janna H. Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Douglas J. Jun 21, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice home with great view. Nice home with great view. Plenty of room. Near the lake allowing lake activities. Nice addition of Hot tub. ##### Douglas J. Stayed 3 nights in Jun 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kenneth Jul 10, 2023 #### Great home The home was very nice and is in a beautiful setting. About 16 min from Park City. So if you don’t mind the drive, you will not find a better option in Park City. ##### Kenneth ### 10/10 Excellent #### Ami P. Aug 18, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### So much room for all of us! We now have numerous family members who are couples and having all of the King bed options was wonderful! And so many bathrooms, too. There was never a shortage of space for anyone, and even our family staying nearby could gather and not feel crowded so that we could play games together. Beds were the perfect comfort level, too. ##### Ami P. Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Katie H. Mar 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing stay for ski trip for 10 gals This was the perfect place for my sister’s bachelorette trip. We originally had 12 which turned to 10, so everyone got to share a king bed. Quiet house, great living / dining area, comfy mattresses, amazing appliances, hot tub, you name it. We had a chef come in to cook us dinner one night, and went out to Park City (15 min) the other. Easy to get to deer Valley main base (15 mins) too. 10/10- affordable and amazing. Would absolutely rent again! Only request - shower pressure in shared bathroom was very low - would be good to strengthen! ##### Katie H. Stayed 3 nights in Mar 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Heidi M. Sep 26, 2024 #### beautiful views we had a lovely stay at this property. the reason i did not give a 5 star review was for cleanliness. the home needs a solid deep clean. there was hair in the bathrooms, lost of debris and dust in the floors. lots of dead bugs on the stairs and all over the floors in the basement. i tried to report and ask for assistance three times before i got an answer back. that said, there is a central vac which we discovered and cleaned up and had a great stay. it accommodated our group of 9 beautifully. comfortable sleeping and gathering spaces. beautiful kitchen. everything as great, just wasn't very clean. thank you!!!! ##### Heidi M. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### shilen l. Feb 14, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house for large group We recently returned from our trip to Park city. We had a group of 14 with 7 adults and 7 children. The house was amazing (as described in the pictures) with plenty of room for everyone. The house sits overlooking a large reservoir with amazing views of the surrounding area. There is a large living room with a gas fireplace. The kitchen is brand new with high-end appliances. Everything we could have needed to prepare meals was provided. The bedrooms were large with comfortable mattresses. The basement pullout sofa is king size. The kids spent hours playing ping-pong. We were skiing in Park city and the drive each morning was about 20-25 minutes because of traffic, but less than 15 minutes to return home and on the weekends. It was well worth the drive to be able to stay in such a nice home. The rental company was attentive and responded immediately with any questions. I would highly recommend this home and we would definitely stay there again in the future. ##### shilen l. Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Andrea W. Aug 25, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice property at Jordanelle Reservoir We had wonderful stay at this property for a small family reunion (6 adults, 5 children). The house is new and everything was very nice. The kids just loved having the whole downstairs area to themselves with all its amenities. We enjoyed the night sky from the comfort of the new hot tub. The area is situated perfectly for our day trips into Park City and Heber City. Of course we also took advantage of the reservoir. The only thing to note is the master bathroom on the main floor has a fancy shower which wasn't working when we got there. You have to reset the system by opening the access panel in the closet. Their instructions say to unplug and then plug back in the shower system after waiting 10 seconds. I tried this twice and neither attempt restarted the shower. I finally left it unplugged for a few minutes until heard the system make a noise. Only at that time did I plug it back in and then it started working. ##### Andrea W. Stayed 2 nights in Aug 2023 ### 8/10 Good #### Maureen T. Mar 31, 2023 Liked: Cleanliness, check-in, location #### Beautiful new house w/management issues We were 4 couples staying for 4 nights, all frequent renters of Vrbo and similar sites. PROS: • House is brand new, beautiful and clean with well stocked kitchen and gorgeous open views of the mountain. • Beds were extremely comfortable, with 3 large double vanity bathrooms and 2 (smaller) full bathrooms • Location is in a new beautiful development, just 5 minute drive from the Jordanelle gondola. CONS: • Property is run by a management company. While quick to respond, they did not seem to know the layout or details of this particular house. For example, prior to our arrival: - They could not correctly clarify how many bathrooms there were, despite multiple emails, (the listing at the time indicated both 4.5 and 5.5 bathrooms) - The listing included a "grill" in amenities, however there was no grill. Mngmt could not find it on the listing and I had to send them a screenshot. Mngmt then said the grill is in the kitchen - there is no grill in the kitchen ("grill" has since been removed from the listing). - The listing states "smart TVs in every bedroom" however, 2 of the 5 bedrooms do NOT have any TVs. Again, mngmt did not know this information and I needed to send them a screenshot. • Mngmt also did not provide courteous customer service. When we arrived, the digital touchscreen that turns on the shower in the primary bathroom was completely dead. I emailed mngmt that evening and was told someone would come by to fix it. By 3:00 the next day, I returned from the mountain (wanting to use the shower) and saw no one had come. I called mngmt to ask why this was not fixed, and was told "you did not indicate a time when this needed to be fixed". When I expressed my obvious dismay to this comment, the woman on the phone was extremely rude, told me going forward all communication was to be through email and hung up on me. Never have I experienced anything like this. My past communications with management/owners have always been productive and friendly, and I have excellent reviews. Maintenance finally did come and mentioned that mngmt needs to make sure the shower digital panel is reset each time when there is a week between renters. As a frequent renter, I certainly don't expect everything to go perfectly. What I did not appreciate was the complete runaround and ultimate rudeness from mngmt. This is truly a shame because the house itself was quite nice. Note: I did ask for compensation and was given a refund of one third of one night's stay. ##### Maureen T. Stayed 4 nights in Mar 2023 ### 8/10 Good #### Maureen T. Mar 31, 2023 Liked: Cleanliness, check-in, location #### Beautiful new house w/management issues We were 4 couples staying for 4 nights, all frequent renters of Vrbo and similar sites. PROS: • House is brand new, beautiful and clean with well stocked kitchen and gorgeous open views of the mountain. • Beds were extremely comfortable, with 3 large double vanity bathrooms and 2 (smaller) full bathrooms • Location is in a new beautiful development, just 5 minute drive from the Jordanelle gondola. CONS: • Property is run by a management company. While quick to respond, they did not seem to know the layout or details of this particular house. For example, prior to our arrival: - They could not correctly clarify how many bathrooms there were, despite multiple emails, (the listing at the time indicated both 4.5 and 5.5 bathrooms) - The listing included a "grill" in amenities, however there was no grill. Mngmt could not find it on the listing and I had to send them a screenshot. Mngmt then said the grill is in the kitchen - there is no grill in the kitchen ("grill" has since been removed from the listing). - The listing states "smart TVs in every bedroom" however, 2 of the 5 bedrooms do NOT have any TVs. Again, mngmt did not know this information and I needed to send them a screenshot. • Mngmt also did not provide courteous customer service. When we arrived, the digital touchscreen that turns on the shower in the primary bathroom was completely dead. I emailed mngmt that evening and was told someone would come by to fix it. By 3:00 the next day, I returned from the mountain (wanting to use the shower) and saw no one had come. I called mngmt to ask why this was not fixed, and was told "you did not indicate a time when this needed to be fixed". When I expressed my obvious dismay to this comment, the woman on the phone was extremely rude, told me going forward all communication was to be through email and hung up on me. Never have I experienced anything like this. My past communications with management/owners have always been productive and friendly, and I have excellent reviews. Maintenance finally did come and mentioned that mngmt needs to make sure the shower digital panel is reset each time when there is a week between renters. As a frequent renter, I certainly don't expect everything to go perfectly. What I did not appreciate was the complete runaround and ultimate rudeness from mngmt. This is truly a shame because the house itself was quite nice. Note: I did ask for compensation and was given a refund of one third of one night's stay. ##### Maureen T. Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Monica M. Jan 21, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### family vacation Beautiful house with breathtaking views of lake and mountains! Perfect location ##### Monica M. 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