Title: Sheraton Hanoi West - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Hanoi West Luxury hotel with a full-service spa and a 24-hour health club ## Photo gallery for Sheraton Hanoi West ![Breakfast, lunch, dinner served; international cuisine, garden views - Sheraton Hanoi West (Hanoi)](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/623b4054.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 King Bed | View from room - Sheraton Hanoi West (Hanoi)](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall - Sheraton Hanoi West (Hanoi)](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/4873ccaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar - Sheraton Hanoi West (Hanoi)](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/c947232f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments - Sheraton Hanoi West (Hanoi)](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/93ac3e4c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Hanoi West is near The Garden Shopping Center and Hanoi Museum. The onsite spa offers massages, and Market Café serves international dishes with garden views. Enjoy the outdoor pool, coffee shop, and high-speed WiFi throughout the property. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Pool - Parking included - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Club Room, 1 King Bed, City View ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/d10f3936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 2 Twin Beds, City View ![Club Room, 2 Single Beds, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/08d85409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Twin Beds, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Room, 2 Twin Beds, City View ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/192589ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Twin Beds, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Room, 1 King Bed, City View ![Premier Room, 1 King Bed, City View | City view](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/a4682ae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![Deluxe Room, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/07e0c0dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, City View ![Suite, 1 Bedroom, City View](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/cbd19105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Dining table LCD TV - 640 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Club Studio, 1 King Bed, City View ![Club Studio, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/bccf6c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Studio, 1 King Bed, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Dining table LCD TV - 431 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premium Suite, 1 Bedroom, City View ![Premium Suite, 1 Bedroom, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/caabfde7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 - 732 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds, City View ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/192589ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Blackout drapes/curtains - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Suite, 2 Bedrooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/b3dc08d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LCD TV Washing machine - 603 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed ### View all photos for Apartment, 3 Bedrooms, City View ![Apartment, 3 Bedrooms, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/2bf84dc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LCD TV Washing machine - 1421 sq ft - 3 bedrooms - City view - Sleeps 6 - 3 Double Beds ### View all photos for Executive Suite, 1 King Bed, City View ![Executive Suite, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/b36f520a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1087 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 2228 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 427 reviews CA $166 CA $192 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=3dbfe9ae-cb5d-4ae6-a41a-19a53b956c8e&top_cur=CAD) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/41febdc3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02759%2C105.76773&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1nUk5l3Sx8zsmdsxNjEi6PqCEk4=) 36 Le Duc Tho Street, Tu Liem Ward, Hanoi, 10000 #### What's nearby - Viettel Complex \- 1 min walk \- 0.0 km - Hanoi Indoor Games Gymnasium \- 7 min walk \- 0.6 km - My Dinh National Stadium \- 10 min walk \- 0.9 km - My Dinh Aquatics Centre \- 12 min walk \- 1.0 km - Vietnam University of Commerce \- 13 min walk \- 1.1 km #### Getting around - Ga Thuong Tin Station - 21 min drive - Ga Hà Đông Station - 28 min drive - Noi Bai Intl. Airport (HAN) - 46 min drive #### Restaurants - ‪Trung Long Coffee - ‬6 min walk - ‪Cowboy Texas - ‬5 min walk - ‪Pho Bat Da Thuy Moc - ‬4 min walk - ‪Market - ‬1 min walk - ‪Phở gà Ngọc Tuấn - ‬7 min walk ## About this property ### Sheraton Hanoi West Luxury family-friendly hotel renovated in 2020 and located near My Dinh National Stadium Located close to The Garden Shopping Center and Hanoi Museum, Sheraton Hanoi West provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a Swedish massage, a manicure/pedicure, and a body treatment at the onsite spa. The on-site international cuisine restaurant, Market Café, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-out, and babysitting (surcharge) - A porter/bellhop, multilingual staff, and a 24-hour front desk Room features All 510 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Childcare services and free infant beds - Recycling and LED light bulbs - Bathrooms with separate tubs/showers and free toiletries - 50-inch LCD TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![View from room](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/0a206c06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 641 reviews CA $145 CA $164 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/5758b3f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,005 reviews CA $182 CA $209 total includes taxes & fees Jan 11 - 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Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 1,002 reviews CA $180 CA $205 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/1000000/996600/996505/f5c6b651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 427 reviews CA $166 CA $192 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=996505&PinnedHotelID=996505&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 1 King Bed (Upper) | Living area](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f8c878cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 347 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/91000000/90100000/90097300/90097245/75cec0d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand K Hotel Suites Hanoi Cau Giay - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 158 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=90097245&PinnedHotelID=90097245&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/b7e11ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Hanoi Ba Dinh - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 929 reviews CA $164 CA $186 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/481600/481549/6d9dd720.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Hotel Hanoi Centre Hoan Kiem - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 606 reviews CA $192 CA $218 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=481549&PinnedHotelID=481549&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free secured self parking on site - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.50 to 22 for adults and USD 10.50 to 11 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Lobby Lounge - Market Café - Sky Bar ### Things to do - 24-hour health club - Children's pool - Designer stores - Full-service spa - Library - Outdoor pool - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - Children's pool - Free supervised activities for children - Grocery/convenience store - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 24-hour business center - Conference center (4,499 square feet of space) ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Hardwood flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 25 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2010 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - No plastic coffee stirrers - Renovated entire property - October 2020 - Vegetarian breakfast available ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LCD TV with cable channels - Pay movies ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 3:00 PM and 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 26.2 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 PM and 9:00 PM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 26.2 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Hanoi West Crowne Plaza Hotel Hanoi West Crowne Plaza West Hanoi Crowne Plaza West Hanoi Hotel Hanoi Crowne Plaza West Hanoi Hotel Crowne Plaza West Hanoi Hyatt Regency West Hanoi Sheraton Hanoi West Hotel Sheraton Hanoi West Hanoi Sheraton Hanoi West Hotel Hanoi ## Frequently asked questions ### Does Sheraton Hanoi West have a pool? ### How much does it cost to stay at Sheraton Hanoi West? ### Is Sheraton Hanoi West pet-friendly? ### How much is parking? ### What time is check-in at Sheraton Hanoi West? ### What time is check-out at Sheraton Hanoi West? ### Where is Sheraton Hanoi West located? ## Have a question? 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