Title: LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=32682023&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Travelers find rejuvenation at this peaceful hotel where spa treatments complement stunning sunset views over Hanoi's historic lake ## Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP ![Serves breakfast, lunch, and dinner - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/1aba90f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Lizaveta Master](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/3a3b0a19-2abb-4fa9-86f4-c9c63715e26a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/59eb2136.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/ac0808b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/46974bea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies San Grand Hotel, near Hanoi's Hoan Kiem Lake and O Quan Chuong gate, offers The Huc Spa treatments and dining at Sunset Lake View restaurant. Relax on the terrace and bar, with free in-room WiFi. The staff is praised for their attentive service. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Deluxe Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hair dryer Rainfall showerhead Bathrobes Private bathroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Private bathroom Hair dryer Bathrobes Free bottled water - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Dbl or Twin ![Junior Dbl or Twin](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a77b3d9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Dbl or Twin 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hair dryer Rainfall showerhead Bathrobes Private bathroom - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Premier Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hair dryer Rainfall showerhead Bathrobes Private bathroom - Lake view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/f9a71d92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Separate bedroom Day bed Bathrobes Hair dryer - City view - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Balcony Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/da7083cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Balcony Room 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning LCD TV Separate bedroom Private bathroom Hair dryer - City view - 409 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Lucien Signature ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/45193673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucien Signature 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning LCD TV Bathrobes Hair dryer Rainfall showerhead Private bathroom - Lake view - 732 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Connecting Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/affe8290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Private bathroom Hair dryer Bathrobes Free bottled water - City view - 624 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Suite Connecting Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/affe8290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Connecting Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Private bathroom Hair dryer Bathrobes Free bottled water - Lake view - 624 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Queen Bed ### View all photos for Lucien Privilege ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/45193673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucien Privilege ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Hair dryer Bathrobes Free bottled water Champagne service - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) ## About the area Located in Old Quarter, a neighborhood in Hanoi, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is near a train station and on a river. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Quan Chuong Gate and Temple of Literature. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03282%2C105.85298&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DxKdX7YNpnlAXjOiktGU-9RdGXk=) No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi ### What's nearby - ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 2 min walk \- 0.2 km - ![Thang Long Water Puppet Theatre which includes nightlife, night scenes and performance art](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 2 min walk \- 0.2 km - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 2 min walk \- 0.2 km - ![Dong Xuan Market showing markets and interior views](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 7 min walk \- 0.6 km - ![St. Joseph Cathedral which includes a church or cathedral, heritage architecture and markets](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 8 min walk \- 0.7 km ### Getting around - Hanoi Long Bien Station 14 min walk - Noi Bai Intl. Airport (HAN) 39 min drive ### Restaurants - Peachy Craft Beer & Coffee 1 min walk - Phở Trộn Hàng Bè 1 min walk - Ốc Vi Sài Gòn 1 min walk - Ốc Nóng Nguyễn Hữu Huân 1 min walk - Miến Trộn Mực Cua 1 min walk ## About this property ### LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Luxury hotel near Thang Long Water Puppet Theatre Located close to Hoan Kiem Lake and Quan Chuong Gate, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a facial, a massage, or a body treatment at The Huc Spa, the onsite spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a 24-hour gym and a hot tub, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services - A porter/bellhop, coworking spaces, and a front-desk safe - A banquet hall, a 24-hour front desk, and tour/ticket assistance - Guest reviews give top marks for the bar, breakfast, and helpful staff Room features All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Tubs or showers, free toiletries, and hair dryers - 43-inch LCD TVs with cable channels - Wardrobes/closets, children's dinnerware, and electric kettles ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/46000000/45990000/45982300/45982222/1e608c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peridot Grand Luxury Boutique Hotel Old Quarter - Pool - Spa - Kids pool - Free WiFi 9.8 Exceptional 1,015 reviews CA $187 CA $219 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=45982222&PinnedHotelID=45982222&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite Room With City View](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/62025ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,324 reviews CA $85 CA $97 total includes taxes & fees Mar 31 - 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Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 1,016 reviews CA $144 CA $166 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=95167270&PinnedHotelID=95167270&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/77000000/76330000/76325400/76325388/08a1e1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GM Premium Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 390 reviews CA $150 CA $170 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=76325388&PinnedHotelID=76325388&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite Large Balcony City View](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/678b1e65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.4 Exceptional 4,261 reviews CA $110 CA $125 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/67f0d608.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 691 reviews CA $226 CA $256 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/23d4fa71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,272 reviews CA $103 CA $121 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves dinner and happy hour](https://images.trvl-media.com/lodging/45000000/44360000/44359300/44359300/6737e5fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,001 reviews CA $144 CA $163 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=44359300&PinnedHotelID=44359300&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32682023,45982222,116878323,119711878,115421123) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Onsite parking available only on request - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children - A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Rooftop - Sunset Lake View ### Things to do - 24-hour gym - Full-service spa - Seasonal outdoor pool ### Family friendly - Children's dinnerware - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - On a river - Terrace ### Full-service spa - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - No elevator ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste ### Entertainment - 43-inch LCD TV with cable channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: 0 percent of room rate Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 270000 for adults and VND 200000 for children - Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3) - Early check-in fee: 0 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The seasonal pool will be open from January to December ### Property is also known as O'Gallery Classy Hotel Hoan Kiem O'Gallery Classy Hotel O'Gallery Classy Hoan Kiem O'Gallery Classy O'Gallery Classy Hotel Spa O'Gallery Classy Hotel Hanoi O'Gallery Classy Hanoi San Grand Hotel San Grand Hotel Hotel San Grand Hotel Hanoi Lucien Hanoi Hotel Spa O'Gallery Classy Hotel Spa San Grand Hotel Hotel Hanoi San Grand Hotel former Lucien Hanoi Hotel Spa ## Frequently asked questions ### Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a pool? ### How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP pet-friendly? ### What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### What time is check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provide a shuttle to the airport? ### Where is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 336 8 - Good 61 6 - Okay 18 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Simon Jan 16, 2026 Liked: Amenities, property conditions & facilities Good service great roof top views, really good location ##### Simon Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Dean Nov 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff made the stay, very friendly and helpful, highly recommend ##### Dean Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dean Nov 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel and the staff are amazing ##### Dean Stayed 1 night in Nov 2025 ### 8/10 Good #### Nayda Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, excellent staff & service Only issue was noise due to construction ##### Nayda Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Chelsey Nov 3, 2025 Liked: Cleanliness, staff & service, amenities Clean, very comfortable beds! ##### Chelsey Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Joseph Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again. ##### Joseph Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joseph Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer. ##### Joseph Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gailand Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a wonderful place to stay while in Hanoi. It’s located at the heart of the Old Quarter, with a rooftop bar overlooking the lake, and a jacuzzi. The best think about this place is their amazing service. Anna was so helpful to me suggesting cafes to visit and where to find the best Pho. All of the people who work at this hotel are so kind. This is a place I go back to over and over again! ##### Gailand Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Keng Yong Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff. The service from the staff were great. ##### Keng Yong Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maxwell Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff at the hotel are the best I have ever come across. They are truly proud of their hotel and do everything they can to ensure you have the best experience possible - and all without the expectation of a tip. Truly exceptional. The location is right in the heart of old town so most everything is walkable. Grace organized tickets for us to the New Year’s Eve celebration on the rooftop, and we had an incredible view of the fireworks. We are highly recommend the hotel. ##### Maxwell Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Steve Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍 ##### Steve Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sandra Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again. ##### Sandra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Manuel Jun 19, 2025 Liked: Amenities, property conditions & facilities Great location superb customer service ##### Manuel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again ##### David Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ann-Marie Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Excellent hotel and very friendly customer service…thank you :) ##### Ann-Marie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrew Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable stay. The staff were very friendly and helpful. Recommended. ##### Andrew Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Dominique Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel!! Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊 ##### Dominique Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### MASAAKI Jan 5, 2025 Liked: Staff & service, amenities, property conditions & facilities Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating. ##### MASAAKI Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Torahiko Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities View from the restaurant was excellent. ##### Torahiko Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tiffany Janine May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much ##### Tiffany Janine Stayed 3 nights in May 2025 ### 10/10 Excellent #### Hock Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room were very clean and the bed, put and linens super comfortable. Staffs were ever ready to provide services and always with a smile. We felt so at home here. Dana and her team are very efficient. Breakfast at the top floor with views have adequate spread to satisfy most palates. ##### Hock Stayed 3 nights in Sep 2025 ### 8/10 Good #### Keng Yong Sep 29, 2025 Liked: Staff & service, amenities, property conditions & facilities We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated. ##### Keng Yong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### John Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need. ##### John Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ya-Yun Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location close to everywhere by walking, staffs are friendly & helpful ##### Ya-Yun Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Noemi May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic. ##### Noemi Stayed 3 nights in May 2025 ### Expedia's Latest Trends ### Hotels > - [Riverside Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Riverside-Boutique-Hotel.h20385065.Hotel-Information) > - [Central Westlake Residence 2 - By Pegasy Group](https://www.expedia.ca/Hanoi-Hotels-GH-Apartment-Westlake-By-Pegasy-Group.h95838176.Hotel-Information) > - [Hotel Bel Ami Hanoi](https://www.expedia.ca/Hanoi-Hotels-Hotel-Bel-Ami-Hanoi.h19828184.Hotel-Information) > - [Masteri Lehomes](https://www.expedia.ca/Hanoi-Hotels-Masteri-Lehomes.h109646790.Hotel-Information) > - [Grandiose Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-Grandiose-Hotel-Spa.h21140290.Hotel-Information) > - [Grand K Hotel Suites Hanoi](https://www.expedia.ca/Hanoi-Hotels-Grand-K-Hotel-Suites-Hanoi.h90097245.Hotel-Information) > - [Lucky Budda Inn Villa](https://www.expedia.ca/Hanoi-Hotels-Long-Bien-Bridge-Villa.h37918732.Hotel-Information) > - [OYO 317 Kim Cuong Hotel 2](https://www.expedia.ca/Hanoi-Hotels-OYO-317-Kim-Cuong-Hotel-2.h39770468.Hotel-Information) > - [Somerset Grand Hanoi](https://www.expedia.ca/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [King's Hotel](https://www.expedia.ca/Hanoi-Hotels-Kings-Hotel.h36937140.Hotel-Information) > - [Jacayl Hotel - Cau Giay](https://www.expedia.ca/Hanoi-Hotels-Jacayl-Hotel.h91901420.Hotel-Information) > - [Epic Tower Swiss-Belresidences Hanoi](https://www.expedia.ca/Hanoi-Hotels-Epic-Tower-Swiss-Belresidences.h104326128.Hotel-Information) > - [Nesta - The Grand Hao Nam](https://www.expedia.ca/Hanoi-Hotels-Nesta-Serviced-Apartment.h94871056.Hotel-Information) > - [Muong Thanh Hanoi Centre Hotel](https://www.expedia.ca/Hanoi-Hotels-Muong-Thanh-Hanoi-Centre-Hotel.h10390479.Hotel-Information) > - [Lotus Inn Serviced Apartment](https://www.expedia.ca/Hanoi-Hotels-Lotus-Inn-Serviced-Apartment.h36043452.Hotel-Information) > - [Luxeden Signature Hotel](https://www.expedia.ca/Hanoi-Hotels-Luxeden-Hotel.h8672279.Hotel-Information) > - [Blue Home Serviced Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-Blue-Home-Serviced-Apartment-Hanoi.h24416276.Hotel-Information) > - [22Land Cloud Hotel](https://www.expedia.ca/Hanoi-Hotels-22Land-Cloud-Hotel.h113326357.Hotel-Information) > - [Hanah's Tiny Hanoi Homestay](https://www.expedia.ca/Hanoi-Hotels-Hanahs-Tiny-Hanoi-Homestay.h22257669.Hotel-Information) > - [Blubiz Hotel 5](https://www.expedia.ca/Hanoi-Hotels-Blubiz-Hotel-5.h100928742.Hotel-Information) > - [Skylark Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Skylark-Boutique-Hotel.h102529624.Hotel-Information) > - [Sen Luxury Hotel](https://www.expedia.ca/Hanoi-Hotels-Sen-Luxury-Hotel.h8109589.Hotel-Information) > - [T Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-T-Boutique-Hotel.h106555637.Hotel-Information) > - [Noi Bai Airport Hotel](https://www.expedia.ca/Hanoi-Hotels-Noi-Bai-Airport-Hotel.h11768793.Hotel-Information) > - [NVT Housing - Vinhomes Times City Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-NVT-Housing-Vinhomes-Times-City.h106214055.Hotel-Information) > - [Luxe Paradise Suites Xuan Dieu](https://www.expedia.ca/Hanoi-Hotels-Luxe-Paradise-Suites-Xuan-Dieu.h113211472.Hotel-Information) > - [Sen Grand Hotel & Spa managed by Sen Group](https://www.expedia.ca/Hanoi-Hotels-Sen-Grand-Hotel-Spa-Managed-By-Sen-Group.h32481432.Hotel-Information) > - [Luxury Apartment Vinhomes Skylake](https://www.expedia.ca/Hanoi-Hotels-Luxury-Apartment-Vinhomes-Skylake.h38893405.Hotel-Information) > - [Hanoi Riverview Boutique Hotel & Apartment](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Riverview-Boutique.h110617088.Hotel-Information)