Title: Hanoi Tokyo Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Tokyo Hotel Hotel with an indoor pool, 9-minute walk to Hoan Kiem Lake ![Indoor pool](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/d7e93e2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Suite with Balcony (King) | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/9ff52401.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/w2999h1999x0y0-f286614d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/b06a1f59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/7afc512c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Hanoi Tokyo Hotel perfectly positioned for exploring the city's highlights while offering a quiet escape. The indoor pool refreshes after sightseeing, and the on-site restaurant serves satisfying meals. WiFi and luggage storage add convenience. 8.4 Very good ## Popular amenities - Bar - Pool - Room service - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18980724&PinnedHotelID=18980724&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/d11234cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 Blackout drapes/curtains - 237 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/c90e873f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 Blackout drapes/curtains - 301 sq ft - City view - Sleeps 3 - 1 King Bed ![Hanoi Suite (King)](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/a0989494.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hanoi Suite (King) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 - 484 sq ft - City view - Sleeps 3 - 1 King Bed ![Grand Suite with Balcony (King)](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/53d66014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite with Balcony (King) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![Family Suite (1 King + 2 Singles) | View from room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/ed13a488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite (1 King + 2 Singles) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 - 753 sq ft - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Superior Twin Room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/c5e3317b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 Blackout drapes/curtains - 237 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Deluxe Twin Room](https://images.trvl-media.com/lodging/19000000/18990000/18980800/18980724/abfcff7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge LCD TV Renovated in 2022 Blackout drapes/curtains - 301 sq ft - City view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/114500/114496/c2219673_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Hanoi Ba Dinh - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 256 reviews CA $159 CA $180 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=181e1b50-8649-45c8-9d7e-e8388523ed18&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hotel-Kuretakeso-Tho-Nhuom-84.h18980724.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hotel-Kuretakeso-Tho-Nhuom-84.h18980724.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02321%2C105.84821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zGzRUXn2VeGpVyYt-bky_mQWdys=) 84 Tho Nhuom street, phuong Tran Hung Dao, quan Hoan Kiem, Hanoi #### What's nearby - Hoa Lo Prison Museum - 5 min walk - 0.5 km - Hoan Kiem Lake - 7 min walk - 0.6 km - St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km - Hanoi Opera House - 12 min walk - 1.0 km - Thang Long Water Puppet Theatre - 16 min walk - 1.4 km #### Getting around - Hanoi Railway Station - 11 min walk - Noi Bai Intl. Airport (HAN) - 43 min drive #### Restaurants - ‪Meliã - ‬3 min walk - ‪Starbucks Reserve Quang Trung - ‬2 min walk - ‪Alley Coffee - ‬3 min walk - ‪Quán nhậu Tự Do 68 Thợ Nhuộm - ‬2 min walk - ‪Chè Thập Cẩm "Cũ" 1976 - ‬4 min walk ## About this property ### Hanoi Tokyo Hotel Hotel remodeled in 2022 and located near Hoa Lo Prison Museum Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Hanoi Tokyo Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and smoke-free premises - Meeting rooms, luggage storage, and a 24-hour front desk - Coffee/tea in the lobby and an elevator - Guest reviews give good marks for the overall condition Room features All 145 rooms include comforts such as 24-hour room service and wet bars, as well as perks like laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with cable channels - Wardrobes/closets, mini fridges, and free infant beds ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,001 reviews CA $185 CA $209 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/23000000/22140000/22132000/22131979/0348f7a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Paon Hotel & Spa Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=22131979&PinnedHotelID=22131979&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/27000000/26110000/26108700/26108605/f7eb38ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azumaya Hotel Linh Lang Ba Dinh - 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Free WiFi - Restaurant 9.4 Exceptional 551 reviews CA $75 CA $85 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=17496930&PinnedHotelID=17496930&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/100000000/99440000/99430200/99430177/0dad4e81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REY Hotel Hanoi Hoan Kiem - Parking included - Free WiFi - Breakfast available - Business services 9.0 Wonderful 44 reviews CA $107 CA $123 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=99430177&PinnedHotelID=99430177&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite motorcycle parking only ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Indoor pool ### Family friendly - In-room crib - Indoor pool - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Elevator - Hardwood flooring in room - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel ### More - 12 floors - Built in 2022 - Renovated entire property - 2022 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Mini-fridge - Minibar - Wet bar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 500000 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: VND 500000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector ### We should mention Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Kuretakeso Tho Nhuom 84 Hanoi Kuretakeso Tho Nhuom 84 Hanoi Kuretakeso Tho Nhuom 84 Hanoi Tokyo Hotel Hotel Hanoi Tokyo Hotel Hanoi Hanoi Tokyo Hotel Hotel Hanoi Hotel Kuretakeso Tho Nhuom 84 ## Frequently asked questions ### Does Hanoi Tokyo Hotel have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM. ### Is Hanoi Tokyo Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Motorcycle parking only. ### What time is check-in at Hanoi Tokyo Hotel? > Check-in begins at 2 PM. ### What time is check-out at Hanoi Tokyo Hotel? > Check-out is at noon. ### Does Hanoi Tokyo Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies. ### Where is Hanoi Tokyo Hotel located? > Located in Hoan Kiem, this hotel is within a 10-minute walk of Hoa Lo Prison Museum and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 28 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Tokyo Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 38 6 - Okay 7 4 - Poor 1 2 - Terrible 4 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 8/10 Good #### Julie Mar 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was a great hotel for our trip with quality service. Easy check-in and lots of selection for the breakfast. ##### Julie Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Rocio Jan 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was the BEST stay on our trip!!!!! For backpackers or families, or anyone wanting to stop in a comfortable, welcoming, clean and perfect hotel, this is it!!! The staff went above and beyond to ensure our stay was seamless (Son and Ahn - 2 of the staff at the front desk). If I could rate this place more than 5 stars I would! ##### Rocio ### 10/10 Excellent #### Sahlee Jul 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My first in Hanoi... It was an absolute good stay in hotel kuretakaso. .. the service is great...the room ... the beddings... all great... the staff are approachable and accommodating...give you smile... ##### Sahlee Stayed 3 nights in Jul 2017 ### 10/10 Excellent #### jagath Jan 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay , Thank you Hanoi Tokyo It’s a great stay, The whole staff is dedicated to keep us comfortable. Very attentive and supportive, coordinated our travel even including reasonable taxis as and when required. Should mention the leader behind the scene was Mr Son. The breakfast also a very good one We will come back again. ##### jagath Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Bo Ram Mar 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were amazing! They were always willing to help me with everything! Thank you ##### Bo Ram Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### quoc huy Dec 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything was great. There’s only one minor complaint which is the cleaning ladies were quite loud in the morning. I could hear them talk while in the room. ##### quoc huy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Takashi May 24, 2023 Liked: Cleanliness, staff & service good ##### Takashi Stayed 3 nights in May 2023 ### 10/10 Excellent #### Hsing Yi Apr 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 是一間很安靜衛生得飯店! ##### Hsing Yi Stayed 1 night in Mar 2024 ### 8/10 Good #### Verified traveller Dec 26, 2023 Liked: Cleanliness, staff & service, room comfort #### 清潔でスタッフはよい プール、ジャグジー、サウナは、行く人がいるときだけ、前もって動かすシステムのようです。突然行ってもサウナなどは電源が入っていません。 スタッフはみな親切で、清潔さも問題ありませんでした。朝食もおいしかった。 欲を言えば、浴室のシャンプーのほかにコンディショナーが欲しかった。あと、バスタブのデザインの問題だと思いますが、普通にシャワーを浴びていても、外に水が漏れる仕様になっていました。 ##### Verified traveller Stayed 7 nights in Dec 2023 ### 8/10 Good #### Takashi May 29, 2023 Liked: Cleanliness, staff & service 清潔感も有り、朝食も美味しかったです。 スタッフの方々も概ね親切でした。 ##### Takashi ### 10/10 Excellent #### H, 鳥取 Apr 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応最高、朝食メニュー豊富、エレベーター乗り換えて浴場とサウナが有ります。ホテルから空港アクセスバス停まで4～5分の近さ。 ##### H Stayed 5 nights in Mar 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 一通りの施設が揃っており、いつもとても気持ちよく利用させて頂いています。次回以降のベトナム訪問でも利用したいと思います。 ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### wong Feb 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### wong Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller Nov 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食は、洋式で統一していてもいいと思った。 ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller Oct 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### コスパが良いビジネスホテル ホテルは空港からミニバスで終点で降りて徒歩5分の ところにあります。日本人経営のホテルなので、トイレはウォシュレットです。地下3階に風呂があります。 ベッドは大きいので、角に当たらないよう注意が必要ですが、ホテル側でシーツを外側まで移動させる配慮が必要かと思います。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller Oct 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 全体的にまぁまぁだけど改善の余地あり 大浴場が地下にあり、女性のお風呂に鍵もなくセキュリティーにはちょっと不安でした。 ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveller Sep 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at this place twice for every time I travel to Hanoi. Location is good, close to the city central yet situated on a quiet block. Check in was very quick, I got to my room in less than 5 mins upon arrival both time. The room was clean and tidy. I like the minimal and elegant interior with a hint of Japanese style in it. Amenities were all in standard of what I expect in a good hotel at this rate. Did not use any service but the receptionists were all friendly and efficient in service. This place is casually being my go-to place for a room whenever I come to Hanoi. ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Sep 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 良いホテル フロントでは，日本語対応が可能な場合もありました。英語は常時問題ありません。 ビュッフェスタイルの朝食も，メニューが充実しており，美味しかったです。卵メニューは，その場で調理してくれました。 部屋はゆったりとしており，寛げました。 地下の大浴場もゆったりと寛げました。 ホテル周辺は旧市街付近ということもあり雑然としてましたが，治安の問題は無いように感じました。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### ささ, 日本 Sep 10, 2019 Disliked: Staff & service, amenities, property conditions & facilities 忙しくて洗濯してる暇がないからランドリーサービスを利用したのに36時間たってもできておらず、結局必要な時に使えなかったのに費用はきっちり請求されました。 それと日本のビジネスホテルなのに朝食に日本食がないし、使うことはもう無いです。 ##### ささ Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### RENYOU Sep 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Japanese style room. it's comfort ##### RENYOU Stayed 1 night in Aug 2019 ### 8/10 Good #### Kiyo, 東京 Aug 18, 2019 Liked: Cleanliness, staff & service, amenities 8/10～8/12(エクスペディア以外の手配)と8/16(エクスペディア手配)の２回泊まったが、設備、清潔度は問題ないが、両方ともバスタブの排水がとても悪かった。シャワーを浴びているだけで、どんどん水が溜まってしまい。何度も湯を止めて、排水されるのを待たなければならなかった。 洗面台の排水は問題なし。 ホアンキエム湖から徒歩７～８分の便利な場所であり、各国の大使館や、国の役所なども近くにあり、治安も良いと思う。 ##### Kiyo Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller Aug 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 今回は、前回と比べて、大浴場が整備されていて良かったと思いました。ロッカーが新しくなっていたこと。浴場内が滑りやすかったのが、網目状のマットが敷かれていたことなどの改善がされていました。快適に入浴できました。 しかし、少し気になったことを書いておきます。 1、ロッカーが新しくなったのですが、真ん中の段の4番の鍵が閉まりませんでした。理由は、内側の金具のL字型に曲がった部分が、繰り返し扉に押されて内側にほんの少し曲がってしまったからです。そのせいで鍵が閉まらなかったのです。力は要りますが、少し外側に戻してやると、鍵がかかるようになりました。4番のロッカーはそうして直しました。定期的に、ペンチなどの工具で調整してやれば、快適に使い続けられると思います。もう一点ロッカーで気になったのは、風呂場のロッカーは、毎回濡れた鍵を差し込むことになります。ですから、その部分が少し腐食して差し込みにくくなってしまいます。5番のロッカーは、鍵がかかった状態で、鍵も差し込まれた状態でしたが、鍵を回せなくなってしまっていました。腐食によって、鍵がそれ以上押し込めなくなった状態で鍵を回せなくなってしまっていたのです。タオルで手を保護しながら、鍵を奥まで押し込むと、鍵を回せて、中からパンツとシャツが出てきました。きっと、前の客は、パンツとシャツを取り出せないまま、諦めてズボンだけを履いて部屋に戻ったのだと思います。気の毒なことです。腐食して抜き差しならなくなる鍵の問題も解決しなければならない課題です。これも、定期的に鍵を、布か目の細かい紙やすりでこすって腐食を取り除き、オイルはベタベタするので、シリコンスプレーなどで潤滑性を補ってやれば、問題なく使い続けられるようになると思います。 日々の、ほんのわずかな気配りの積み重ねがあれば、快適に使い続けられるものです。 以前のスチールのロッカーも、鍵が壊れていった原因は、内側のナットが、鍵を回すたびに緩んでいって、外れていったことにあります。元々の作りがいい加減だったためですが、緩みにくいワッシャー一体型のナットに取り替えていれば、あるいは、せめて、定期的に内側のナットを締めていれば、問題なく長期間使い続けられたと思います。 2、浴室の問題でもう一点付け加えると、男子浴室のマットが、T字型に敷いてありますが、一箇所、二枚のマットが重なっているところがあります。そのために、浮いた部分ができ、その結果、一枚のマットに大きな亀裂ができてしまっています。めんどくさがらずに、重なった部分を切って、敷いていればきれつはできなかったでしょう。敷く時に少し考えれば予想できた結果ですね。 それから、T字のつなぎ目に全く隙間がないために、サウナの出入り口に、水が溜まった状態になってしまいます。石鹸水が溜まってしまうと、サウナからの出入りが大変危険になります。至急改善された方がいいでしょう。 呉竹荘は、日本人が使うには本当に快適で良いホテルだと思います。これからも日本的な気配りが大切にされるホテルだと嬉しいです。(あさかん より) ##### Verified traveller Stayed 5 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jun 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お風呂の時間が長くなるともっと快適！ お風呂の時間をもう少し長くなると、早朝出発や夜遅くに戻った際に助かると思います。居酒屋のラーメンは美味しいかったです。 ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### H.KAITO, Tokyo May 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel - KURETAKESO at 84 THO NHUOM - is much better than the room rates it charges! Everything is excellent, from room conditions to services! I asked the front staff to print some business documents for me just by sending the documents to them by email and they did it immediately and in color! And I enjoyed the morning buffet so much! So many delicious world-popular dishes! There are many other facilities that I did not have the time to enjoy, therefore I will come again! Right in the heart of Hanoi, the capital of Vietnam! ##### H.KAITO Stayed 1 night in May 2019 ### 10/10 Excellent #### じゃん, Tokyo May 6, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔でスタッフは日本語話せるし テレビは日本の現在の放送が見れるしトイレはウォシュレット付きで大浴場まであるのでまるで日本のホテルにいるみたいだった。アメニティ類も一通りありドライヤーとかバスローブまであった。 立地は旧市街まで多少歩くけど許容範囲。 今回このホテルを選んで良かったと思う。 ##### じゃん Stayed 3 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)