Grand Mercure Hanoi offers a tranquil escape with its garden setting and poolside bar. Guests can enjoy spa treatments, authentic Vietnamese cuisine at two restaurants, and in-room WiFi. The attentive staff consistently earns high praise from visitors.
Located in Dong Da, a neighborhood in Hanoi, Grand Mercure Hanoi is near a metro station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000
What's nearby
Temple of Literature
3 min walk - 0.3 km
Train Street
10 min walk - 0.9 km
Ho Chi Minh Mausoleum
13 min walk - 1.1 km
St. Joseph's Cathedral of Hanoi
20 min walk - 1.7 km
Hoan Kiem Lake
5 min drive - 2.2 km
Getting around
Hanoi Railway Station
17 min walk
Noi Bai Intl. Airport (HAN)
42 min drive
Restaurants
Lộc-Ally Restaurant
1 min walk
Grand Mercure Executive Lounge
1 min walk
bún ốc Anh Phường
3 min walk
Hương Ốc
4 min walk
Phở Lý Quốc Sư
1 min walk
About this property
Grand Mercure Hanoi
Luxury hotel near Temple of Literature
Located close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi, Grand Mercure Hanoi provides a poolside bar, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. Be sure to enjoy lunch, dinner, and Vietnamese cuisine at the two on-site restaurants. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
A front-desk safe, 3 meeting rooms, and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 181 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
Highchairs and free infant beds
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, bidets, and tubs or showers
50-inch flat-screen TVs with digital channels
Wardrobes/closets, refrigerators, and electric kettles
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Free secured, covered self parking on site
Limited onsite self parking (max 1 space per unit)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
2 bars/lounges
2 restaurants
A poolside bar
Snack bar/deli
Restaurants on site
Limitless Sky Lounge
Lobby Bar
The Dining Pavilion
Things to do
24-hour gym
Full-service spa
Outdoor pool
TV in common areas
Family friendly
Fenced pool
High chair
In-room crib
In-room refrigerator
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business center
3 meeting rooms
Computer station
Conference center (4,133 square feet of space)
Outdoors
Free pool cabanas
Garden
Pool loungers
Pool umbrellas
Full-service spa
Body scrubs
Body wraps
Facials
Hot tub
Massage
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator
Hospital bed
Lever door handles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site
More
1 building
16 floors
Art Deco architecture
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2020
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Bathroom
Bathrobes
Bathtub or shower
Bidet
Slippers
Towels provided
Entertainment
50-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Paper towels
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)
Frequently asked questions
Does Grand Mercure Hanoi have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Grand Mercure Hanoi?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on Mar 27, 2026 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Grand Mercure Hanoi?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Grand Mercure Hanoi?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Grand Mercure Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 1800000 per vehicle applies.
Where is Grand Mercure Hanoi located?
Located in Dong Da, this luxury hotel is within a 15-minute walk of Temple of Literature and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and West Lake are also within 2 mi (3 km). Hanoi Railway Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Mercure Hanoi Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!
We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.
The hotel is new and walkable to the old and French quarters. The rooftop pool and bar is nice. Staff were super attentive and friendly. Buffet breakfast has lots of good options.
The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.
Every performances by professional staff were perfect. Great thanks to Gina, Ahn, Liam and other cooperative staff of Grand Mercure Hanoi. My staying there was always like at home with family.
Great hotel, quality room with modern amenities. Location is super closer to the old quarter, minus all the noise and commotion. Service staff including Thang and the others at the front desk were superb. Food and spa services were all top notch. I travel often for business and this was one of the best hotels I've ever stayed at.
A great stay!. One of our best city stays. The hotel is beautiful and decor selection is impressive. We stayed in the deluxe room and suite which had executive lounge access which came with loads of perks. Location is also very good and a short drive from old quarter. We also used the spa at the hotel which was great. The staff are very attentive and have a wide selection of treatments available. The rooftop bar has a very impressive view and is a nice way to spend evenings.
Immaculately sanitary/clean, friendly and professional top notch care in every aspect.
The Song Spa is AMAZING
Giang is an exceptional massage therapist 👌
10/10 I do RECOMMEND stayed 3 nights had spa care 3 days
The bed was amazing, all the facilities were amazing. Hannah the customer manager was extremely helpful and friendly. Outside the premise is another story.
This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days.
However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out.
Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue.
For the price I paid, I would say it is value for money.
The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good.
I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself.
The food in the hotel is absolutely great, loved it.
Very new hotel. Stayed at executive floor with executive lounge access. It was excellent service and food. What I like most was when I met Dung the personal trainer at the gym. He gave me a complimentary 20 mins session. He was so patient and informative and made me feel so motivated to want to improve myself after the session. Al of the hotels, I had stayed so far, this is the first time I had a cimplmentart session with a PT in a hotel. I would definitely want to come back here again