Title: FULL HOUSE ApartHotel in Hanoi Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # FULL HOUSE ApartHotel in Hanoi Center Luxury aparthotel with an outdoor pool connected to the convention center in Hanoi ## Photo gallery for FULL HOUSE ApartHotel in Hanoi Center ![Water view - FULL HOUSE ApartHotel in Hanoi Center (Hanoi)](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/9623301a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Floor plan - FULL HOUSE ApartHotel in Hanoi Center (Hanoi)](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/a5b7e94d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, Select Comfort beds - FULL HOUSE ApartHotel in Hanoi Center (Hanoi)](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/da9943ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - FULL HOUSE ApartHotel in Hanoi Center (Hanoi)](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/da54d3c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - FULL HOUSE ApartHotel in Hanoi Center (Hanoi)](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/8e466253.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies FULL HOUSE ApartHotel in central Hanoi offers luxurious amenities like dual swimming pools, a playground, and an art gallery. Guests can relax in the garden or visit the nearby Thang Long Water Puppet Theatre. Convenient laundry facilities and multilingual staff available. ## Reviews 6.8 ## Popular amenities - Pool - Kitchen - Washer - Dryer - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Comfort Apartment, Multiple Bedrooms, Patio ![City view](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/2787de09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Multiple Bedrooms, Patio ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning - City view - 2260 sq ft - 6 bedrooms - Sleeps 18 - 6 King Beds and 6 Twin Beds ### View all photos for Elite Studio, 1 Bedroom, Balcony, City View ![Balcony](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/c90dda28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Studio, 1 Bedroom, Balcony, City View ### Highlights Yard Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning - City view - 377 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Standard House, 2 Bedrooms, Ensuite, City View ![Premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/13cd514f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard House, 2 Bedrooms, Ensuite, City View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning - City view - 753 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 2 Twin Beds ### View all photos for Design Apartment ![Premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/da9943ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning - City view - 1615 sq ft - 4 bedrooms - Sleeps 12 - 4 King Beds and 4 Twin Beds ### View all photos for Premier Villa, Multiple Bedrooms, Private Pool, City View ![Floor plan](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/a5b7e94d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Villa, Multiple Bedrooms, Private Pool, City View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Private plunge pool - City view - 5382 sq ft - 10 bedrooms - Sleeps 30 - 10 King Beds and 10 Twin Beds ### View all photos for Economy Studio, 1 Bedroom, Ensuite, City View ![Economy Studio, 1 Bedroom, Ensuite, City View](https://images.trvl-media.com/lodging/104000000/103480000/103472400/103472302/1e894033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio, 1 Bedroom, Ensuite, City View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-FULL-HOUSE-ApartHotel-In-Hanoi-Center.h103472302.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-FULL-HOUSE-ApartHotel-In-Hanoi-Center.h103472302.Hotel-Information) ## About the area Located in Old Quarter neighborhood, FULL HOUSE ApartHotel in Hanoi Center is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan and Hanoi Botanical Garden. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) [View more Aparthotels in Hanoi](https://www.expedia.ca/Hanoi-Apart-Hotels.d1428-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03266%2C105.85180&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gBpJ1jK0zUA7_p3HrrnE-x_ws4w=) 3A Ngo 257 Thanh Nhan, Hai Ba Trung, 50, Hanoi, 100000 ### What's nearby - ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 1 min walk \- 0.1 km - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 2 min walk \- 0.2 km - ![Thang Long Water Puppet Theatre which includes nightlife, night scenes and performance art](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 2 min walk \- 0.2 km - ![Hang Gai Street featuring street scenes and signage](https://images.trvl-media.com/place/6286771/4d43e8d2-38ed-457d-aa30-8cb1c0b17b7d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hang Gai Street 2 min walk \- 0.2 km - ![St. Joseph Cathedral which includes a church or cathedral, heritage architecture and markets](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 7 min walk \- 0.6 km ### Getting around - Hanoi Long Bien Station 6 min drive - Noi Bai Intl. Airport (HAN) 40 min drive ### Restaurants - Domino's Pizza 1 min walk - Cong Caphe 2 min walk - Cau Go Restaurant 2 min walk - Mì Vằn Thắn Đinh Liệt 1 min walk - Tirant Hotel 1 min walk ## About this property ### FULL HOUSE ApartHotel in Hanoi Center Luxury aparthotel with an outdoor pool connected to the convention center in Hanoi An indoor pool, an outdoor pool, and a children's pool are available at this aparthotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchen. A Smart TV with digital channels and Netflix provide a bit of entertainment, and guests will also find comforts like a Select Comfort bed and premium bedding. Change of towels is available on request. FULL HOUSE ApartHotel in Hanoi Center offers 40 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and washers/dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 5-star aparthotel have kitchens with stovetops, separate dining areas, cookware/dishes/utensils, and rice cookers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. An indoor pool, an outdoor pool, and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Family Room](https://images.trvl-media.com/lodging/116000000/115560000/115558100/115558081/d94140a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco Nest Apartment & Hotel Hoan Kiem - Free WiFi - 24/7 front desk - Housekeeping 3.0 2 reviews CA $26 CA $30 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=115558081&PinnedHotelID=115558081&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=103472302&PinnedHotelID=103472302&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=103472302,115558081) ## Property amenities ### Pool/Spa - 24-hour pool access - Fenced pool - Indoor pool - Outdoor pool - Pool loungers ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge ### Family friendly - Childcare (surcharge) - Children's pool - Free crib - Playground - Stair gate - Travel crib ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Microwave - Mini-fridge - Paper towels - Rice cooker - Spices - Stovetop ### Dining - Dining table - Wet bar ### Bedrooms - Down comforter - Free extra futon - Free rollaway/extra bed - Hypo-allergenic bedding - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Bidet - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Dining table - Fireplace - Separate dining area - Separate sitting area ### Entertainment - 42-inch smart TV with premium digital channels - Art gallery - Netflix - Streaming services ### Outdoor areas - Barbecue grill - Fenced yard - Free firewood - Furnished balcony/patio - Garden - Outdoor entertainment area - Outdoor furniture - Terrace ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Work spaces - Desk chair - Laptop workspace - Office ### Climate control - Air conditioning - Heating - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - Elevator (39 inch wide door) - Hardwood flooring in room - Tile flooring in public areas - Tile flooring in room - Well-lit path to entrance - Wheelchair-accessible path to elevator - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - Blackout drapes - Change of bedsheets (on request) - Change of towels on request - Concierge services - Free bottled water - Iron/ironing board - Local maps - Lockers - Luggage storage - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Location highlights - Connected to a convention center - Connected to a shopping center - In a business district - In the city center - Near a health/beauty spa - Near a hospital - Near a train station - Near a zoo - Near an outlet shopping mall ### Things to do - Children's pool - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Window guards ### General - 40 units - Access via exterior corridors - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - Bed sheets changed on request - Connecting units available - Double-glazed windows - Eco-friendly cleaning products used - Energy-saving switches in guestrooms - Garden - Gated community - Individual decor - Individual furnishings - LED lighting - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Shared accommodations - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking Guests are recommended to download the property's Appstore mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: VND 300000 per accommodation, per night (varies based on unit and length of stay) We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 400000 (one-way), (up to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property uses eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include window guards ### We should mention 24-hour pool access The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Full House In Hanoi Center FULL HOUSE ApartHotel FREE CITY TOUR FULL HOUSE ApartHotel in Hanoi Center Hanoi FULL HOUSE ApartHotel in Hanoi Center Aparthotel FULL HOUSE ApartHotel in Hanoi Center Aparthotel Hanoi ## Frequently asked questions ### Does FULL HOUSE ApartHotel in Hanoi Center have a pool? ### Is FULL HOUSE ApartHotel in Hanoi Center pet-friendly? ### How much is parking? ### What time is check-in at FULL HOUSE ApartHotel in Hanoi Center? ### What time is check-out at FULL HOUSE ApartHotel in Hanoi Center? ### Does FULL HOUSE ApartHotel in Hanoi Center provide a shuttle to the airport? ### Where is FULL HOUSE ApartHotel in Hanoi Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## FULL HOUSE ApartHotel in Hanoi Center Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Amenities ### 6.8 Property conditions & facilities 10 - Excellent 9 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Yoichiro Mar 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The studio was modern and clean and in a great location, hosts were very accommodating to our needs , we had a great stay and would highly recommend this place. ##### Yoichiro Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Stephen Mar 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very friendly and helpful staff. This is the kind of place where you can expect full support. The rooms are stylishly appointed, neat and clean. Quiet location. ##### Stephen Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Piseth Mar 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean and comfortable apartment! The host was also extremely friendly, with great communication. The location was perfect, just down the road from tons of restaurants, shops, etc. Finally have to mention the view, it was beautiful. The images on Expedia are very accurate! ##### Piseth Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sangmin Mar 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice, clean and gorgeous home in a nice neighborhood. Very good communication from the hosts and we felt like every question we might have had was answered before we even thought of it. Very detailed instructions from Mei made checking in a breeze! ##### Sangmin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller Apr 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and spacious apartment, beautiful place to stay. ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Kangkuk Apr 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great host and a very nice neighbourhood. ##### Kangkuk Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ben Mar 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication very central, clean and modern. good shower. ##### Ben Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Nikita Apr 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It is a safe and comfortable place to stay with privacy. The host was very friendly and always quick to guide us, and responded quickly to our requests as well. I would highly recommend this house if you are traveling for a group because there is a common space. ##### Nikita Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller Apr 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The apartment was actually very pleasant. Communication with the host was easy and efficient. Just one small drawback, the mattress was quite hard. Overall, recommended!!! ##### Verified traveller Stayed 1 night in Apr 2024 ### 2/10 Terrible #### LET'S GO TRAVEL May 20, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Is not a good hotel Apartment to stay if you want to enjoy your stay dont stay at FULL HOUSE ApartHotel in Hanoi Center. Everything about them is nothing but thrash ##### LET'S GO TRAVEL Stayed 8 nights in May 2024 ### 2/10 Terrible #### Donna Apr 2, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication This is a fraudulent listing ##### Donna Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Alexandria Jun 27, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication AVOID THIS HOTEL \*\*\* SCAM\*\*\* The pictures and description of the room we booked showed 2 rooms and a balcony with a city view. It was supposed to be an apartment. Its literally called FULLHOUSE ApartHotel. When we arrived, we had one room, no balcony and a view of a brick wall. We only booked this property because the pictures boasted a pool and lounge area. Upon arrival, we were informed that those amenities don’t even exist at our hotel. There’s no pool or anything here. She claimed that the original hotel was struck by lightning and that she moved us to a new hotel without even informing us of that. Also, when we arrived we were charged an additional $20 to get access to our room that was never even mentioned on Expedia. She said this was to pay for hotel maintenance and it varies based on room size. We got charged a random fee based on room size but received a smaller room. We had a long day and had no other choice so we paid the fee. When we arrived they had us wait over an hour for us to be checked in and then blamed it on us. (Saying that her staff has been looking for us for an hour) when we were right at the entrance the entire time and sent her a picture of where we were standing. You come on vacation to relax and have to deal with extra random charges (not noted on Expedia) only after you book, no refund policy and the owner trying to gaslight you over text the entire time (honestly re-reading the conversations is pretty comical) ##### Alexandria Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Alexandria Jun 11, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication AVOID THIS HOTEL \*\*\* SCAM\*\*\* The pictures and description of the room we booked showed 2 rooms and a balcony with a city view. It was supposed to be an apartment. Its literally called FULLHOUSE ApartHotel. When we arrived, we had one room, no balcony and a view of a brick wall. We only booked this property because the pictures boasted a pool and lounge area. Upon arrival, we were informed that those amenities don’t even exist at our hotel. There’s no pool or anything here. She claimed that the original hotel was struck by lightning and that she moved us to a new hotel without even informing us of that. Also, when we arrived we were charged an additional $20 to get access to our room that was never even mentioned on Expedia. She said this was to pay for hotel maintenance and it varies based on room size. We got charged a random fee based on room size but received a smaller room. We had a long day and had no other choice so we paid the fee. When we arrived they had us wait over an hour for us to be checked in and then blamed it on us. (Saying that her staff has been looking for us for an hour) when we were right at the entrance the entire time and sent her a picture of where we were standing. You come on vacation to relax and have to deal with extra random charges (not noted on Expedia) only after you book, no refund policy and the owner trying to gaslight you over text the entire time (honestly re-reading the conversations is pretty comical) ##### Alexandria Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### LET'S GO TRAVEL May 19, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Is not a good hotel Apartment to stay if you want to enjoy your stay dont stay at FULL HOUSE ApartHotel in Hanoi Center. Everything about them is nothing but thrash ##### LET'S GO TRAVEL Stayed 8 nights in May 2024 ### 2/10 Terrible #### Arlynn Apr 15, 2024 Disliked: Cleanliness, property conditions & facilities, communication ##### Arlynn Stayed 3 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Masteri Lehomes](https://www.expedia.ca/Hanoi-Hotels-Masteri-Lehomes.h109646790.Hotel-Information) > > [OYO 317 Kim Cuong Hotel 2](https://www.expedia.ca/Hanoi-Hotels-OYO-317-Kim-Cuong-Hotel-2.h39770468.Hotel-Information) > > [Epic Tower Swiss-Belresidences Hanoi](https://www.expedia.ca/Hanoi-Hotels-Epic-Tower-Swiss-Belresidences.h104326128.Hotel-Information) > > [Luxeden Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-Luxeden-Hotel.h8672279.Hotel-Information) > > [Blubiz Hotel 5](https://www.expedia.ca/Hanoi-Hotels-Blubiz-Hotel-5.h100928742.Hotel-Information) > > [Noi Bai Airport Hotel](https://www.expedia.ca/Hanoi-Hotels-Noi-Bai-Airport-Hotel.h11768793.Hotel-Information) > > [Luxury Apartment Vinhomes Skylake](https://www.expedia.ca/Hanoi-Hotels-Luxury-Apartment-Vinhomes-Skylake.h38893405.Hotel-Information) > > [Riverside Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Riverside-Boutique-Hotel.h20385065.Hotel-Information) > > [Grandiose Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-Grandiose-Hotel-Spa.h21140290.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.ca/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Nesta - The Grand Hao Nam](https://www.expedia.ca/Hanoi-Hotels-Nesta-Serviced-Apartment.h94871056.Hotel-Information) > > [Blue Home Serviced Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-Blue-Home-Serviced-Apartment-Hanoi.h24416276.Hotel-Information) > > [Skylark Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Skylark-Boutique-Hotel.h102529624.Hotel-Information) > > [NVT Housing - Vinhomes Times City Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-NVT-Housing-Vinhomes-Times-City.h106214055.Hotel-Information) > > [Hanoi Riverview Boutique Hotel & Apartment](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Riverview-Boutique.h110617088.Hotel-Information) > > [Central Westlake Residence 2 - By Pegasy Group](https://www.expedia.ca/Hanoi-Hotels-GH-Apartment-Westlake-By-Pegasy-Group.h95838176.Hotel-Information) > > [Grand K Hotel Suites Hanoi](https://www.expedia.ca/Hanoi-Hotels-Grand-K-Hotel-Suites-Hanoi.h90097245.Hotel-Information) > > [King's Hotel](https://www.expedia.ca/Hanoi-Hotels-Kings-Hotel.h36937140.Hotel-Information) > > [Muong Thanh Hanoi Centre Hotel](https://www.expedia.ca/Hanoi-Hotels-Muong-Thanh-Hanoi-Centre-Hotel.h10390479.Hotel-Information) > > [22Land Cloud Hotel](https://www.expedia.ca/Hanoi-Hotels-22Land-Cloud-Hotel.h113326357.Hotel-Information) > > [Sen Luxury Hotel](https://www.expedia.ca/Hanoi-Hotels-Sen-Luxury-Hotel.h8109589.Hotel-Information) > > [Luxe Paradise Suites Xuan Dieu](https://www.expedia.ca/Hanoi-Hotels-Luxe-Paradise-Suites-Xuan-Dieu.h113211472.Hotel-Information) > > [Hotel Bel Ami Hanoi](https://www.expedia.ca/Hanoi-Hotels-Hotel-Bel-Ami-Hanoi.h19828184.Hotel-Information) > > [Lucky Budda Inn Villa](https://www.expedia.ca/Hanoi-Hotels-Long-Bien-Bridge-Villa.h37918732.Hotel-Information) > > [Jacayl Hotel - Cau Giay](https://www.expedia.ca/Hanoi-Hotels-Jacayl-Hotel.h91901420.Hotel-Information) > > [Lotus Inn Serviced Apartment](https://www.expedia.ca/Hanoi-Hotels-Lotus-Inn-Serviced-Apartment.h36043452.Hotel-Information) > > [Hanah's Tiny Hanoi Homestay](https://www.expedia.ca/Hanoi-Hotels-Hanahs-Tiny-Hanoi-Homestay.h22257669.Hotel-Information) > > [T Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-T-Boutique-Hotel.h106555637.Hotel-Information) > > [Sen Grand Hotel & Spa managed by Sen Group](https://www.expedia.ca/Hanoi-Hotels-Sen-Grand-Hotel-Spa-Managed-By-Sen-Group.h32481432.Hotel-Information)