Title: Church Legend Hotel Hanoi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Church Legend Hotel Hanoi Hotel with free valet parking, steps from St. Joseph's Cathedral of Hanoi ![Interior entrance](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/d28c4d52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/289fbb4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Double or Twin Room, 1 Bedroom, Non Smoking, Courtyard Area](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/f5fae0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/d97c09c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/e1c94827.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Church Legend Hotel Hanoi sits in the heart of Old Town's charm, complete with a playground and café. Guests can easily walk to St. Joseph's Cathedral and Hoan Kiem Lake, then return to enjoy free WiFi in their rooms while the helpful staff ensures a comfortable stay. 7.4 Good ## Popular amenities - Parking available - Room service - Parking included - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11997526&PinnedHotelID=11997526&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Classic Double or Twin Room, 1 Bedroom, Non Smoking, Courtyard Area](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/5cbb8a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, 1 Bedroom, Non Smoking, Courtyard Area ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bedroom Private bathroom Hair dryer Minibar - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Deluxe Room (with Church View)](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/9e2220ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (with Church View) ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Private bathroom Hair dryer Minibar Free bottled water - 237 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Family Room (with Church View)](https://images.trvl-media.com/lodging/12000000/12000000/11997600/11997526/bafcd951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (with Church View) ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Private bathroom Hair dryer Minibar Free bottled water - 344 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 9 reviews CA $31 CA $35 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b6402f08-7f31-451a-90ce-b3d83be57450&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 423 reviews CA $175 CA $202 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b6402f08-7f31-451a-90ce-b3d83be57450&top_cur=CAD) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 559 reviews CA $265 CA $301 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b6402f08-7f31-451a-90ce-b3d83be57450&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 540 reviews CA $91 CA $106 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b6402f08-7f31-451a-90ce-b3d83be57450&top_cur=CAD) Ad ![Presidential Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 253 reviews CA $167 CA $189 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b6402f08-7f31-451a-90ce-b3d83be57450&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Church-Legend-Hotel-Hanoi.h11997526.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Church-Legend-Hotel-Hanoi.h11997526.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02866%2C105.84844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2fNW646f2s9FJYOVIW0z8DHwyb4=) 46 Au Trieu, Hoan Kiem District, Hanoi, 100000 #### What's nearby - St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km - Hoan Kiem Lake - 5 min walk - 0.5 km - Hanoi Old Town Night Market - 10 min walk - 0.9 km - Thang Long Water Puppet Theatre - 10 min walk - 0.9 km - Hanoi Opera House - 13 min walk - 1.2 km #### Getting around - Hanoi Railway Station - 15 min walk - Noi Bai Intl. Airport (HAN) - 45 min drive #### Restaurants - ‪Pasteur Street Brewing Company - ‬2 min walk - ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk - ‪Still Color CF 32 Thọ Xương - ‬1 min walk - ‪Ong Ong Bistro - ‬1 min walk - ‪Nem Nướng Nhà Thờ - ‬1 min walk ## About this property ### Church Legend Hotel Hanoi Hotel near Hoan Kiem Lake Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Church Legend Hotel Hanoi provides a coffee shop/cafe, a playground, and dry cleaning/laundry services. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free valet parking, plus self parking (surcharge) - Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk - Luggage storage, a front-desk safe, and tour/ticket assistance Room features All guestrooms at Church Legend Hotel Hanoi include thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with cable channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![Family Suite Room With City View](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 1,402 reviews CA $80 CA $91 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103440000/103431200/103431140/84f77974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxe Paradise Premium Hotel Ba Dinh - Pool - Spa - Free WiFi - Restaurant 7.8 Good 34 reviews CA $101 CA $114 total includes taxes & fees Nov 4 - 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Braille/raised signage ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 5) - Uncovered self parking fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Church Legend Hotel Hanoi Church Legend Hotel Church Legend Hanoi Church Legend Church Legend Hanoi Hanoi Church Legend Hotel Hanoi Hotel Church Legend Hotel Hanoi Hanoi Church Legend Hotel Hanoi Hotel Hanoi ## Frequently asked questions ### Is Church Legend Hotel Hanoi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Church Legend Hotel Hanoi? > Valet parking is free at this property. ### What time is check-in at Church Legend Hotel Hanoi? > Check-in begins at 2 PM. ### What time is check-out at Church Legend Hotel Hanoi? > Check-out is at noon. ### Does Church Legend Hotel Hanoi provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 18 per vehicle applies. ### Where is Church Legend Hotel Hanoi located? > Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Da Market and Hoa Lo Prison Museum are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot and Hanoi Long Bien Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Church Legend Hotel Hanoi Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 14 6 - Okay 3 4 - Poor 3 2 - Terrible 2 ### 8.0/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Property conditions & facilities ### 4/10 Poor #### Koawn Aug 30, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ㅇ ㅕ ㄱ ㅣ ㄴ ㅡ ㄴ ㅈ ㅓ ㄹ ㄷ ㅐ ㅇ ㅗ ㅈ ㅣ ㅁ ㅏ ㅅ ㅔ ㅇ ㅛ ㅂㅏㅇㅇㅡㅁ ㅈㅓㄴㅎㅕ ㅇㅏㄴㄷㅚㅁ. ㅊㅚㅇㅏㄱ ##### Koawn Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller Oct 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel Close to church and Hoan Kiem lake. Lots of food and shops around. Room was good. I don’t like the bathroom which has the toilet and shower in one. I know this is common just don’t like. I love the old quarter. Tom was very helpful and and another young pretty lady very helpful. One guy couldn’t speak English. ##### Verified traveller Stayed 4 nights in Oct 2018 ### 10/10 Excellent #### Ally, Singapore Sep 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Many souvenirs shops and restaurants near to the hotel ##### Ally Stayed 2 nights in Sep 2018 ### 8/10 Good #### qian Mar 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It is good stay at this hotel The stuffs are friendly and helpful. ##### qian Stayed 5 nights in Feb 2018 ### 8/10 Good #### Verified traveller Nov 20, 2017 Liked: Cleanliness, staff & service, room comfort Great location.Tom and the staff were very helpful and friendly.Our room had a nice view of the church.The street was pretty quiet.Great place for walking to everything. ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Rosco, Sydney Nov 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Hanoi Church Legend Hotel is a charming little gem in a quiet street beside the Cathedral in the Old Quarter of Hanoi. Very short walk to the famous Lake and also close to Dong Xuan markets. We had a good sized room on 5th floor that was very light and airy and faced the back of the cathedral. Plenty of space and king sized bed. Bathroom very narrow but functions well. Daily breakfast buffet was fresh and chef would make omelettes etc as required. Staff fantastic. Very friendly and good fun.ww had a birthday while there and found room full of balloons and flowed! Tom the manager very knowledgable on tours and went out of his way to find some great alternatives. Highly recommend this hotel. ##### Rosco Stayed 9 nights in Nov 2017 ### 8/10 Good #### Verified traveller Oct 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great customer service Stay was short but good - customer service is extremely friendly they go above and beyond to make sure your happy . We left a ring in the room here and contacted them after check out - and they saved it for us until we come back to the city after the weekend ! ##### Verified traveller Stayed 1 night in Oct 2017 ### 8/10 Good #### Diana, Paris Aug 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel agréable, très bien situé Le personnel est très agréable et serviable. Le petit déjeuner est bon. Les chambres sont confortables. Bien situé. ##### Diana Stayed 1 night in Jul 2017 ### 10/10 Excellent #### taihoon May 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가격대비 훌륭한 호텔입니다 깨끗하고 정리도 잘된 호텔입니다. 식사도 맛있고 가격대비 훌륭합니다. 다만... 하루 이틀은 괜찮지만 몇일 묵기에는 지루할듯... 호안끼엠 호수근처이고 성요섭대성당 바로앞이라 다니기도 편라합니다. ##### taihoon ### 2/10 Terrible #### Verified traveller May 14, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Have stolen money from a purse. Deceived on the mi Have stolen money from a purse. Deceived on the mini bar ##### Verified traveller ### 8/10 Good #### Jeong.j.j, 대한민국, 대전 Apr 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 위치 최고~!!!가격 대비 가성비 짱~!! 성요셉성당 바로 옆에 있어 호안끼엡 호수, Pho10, 분짜닥킴 등 도보로 이동하기 아주 편했음. 2인이 1박 25,000원으로 조식포함 가격. 호텔옆 에그커피 드셔보시길.. 다만....시도때도없이 쳐대는 성당 종 때문에 힘들었음.. ##### Jeong.j.j ### 6/10 Okay #### Verified traveller Apr 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 清潔なホテルです 部屋もスタッフも心地よいホテルです。ただ到着した日は深夜で空きが無くなったのかリペアでシャワーが使えないからと別のかなりコンディションの落ちるホテルに移らされた(T\_T) ##### Verified traveller ### 8/10 Good #### Andrée Mar 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### J'y retounerais certainement. Accueil chaleureux, nous ont offert un thé, café, melon, chambre très confortable. Bon déjeuner, nous ont réservé à bon prix, (meilleur que l'agence du coin de rue), billets de train. Bons restos à proximité. À deux pas de la cathédrale de Ha Noi, près du musée de la femme à voir, tres interessant et description française. Promenade le soir autour du lac avec les bons restaurants et l'anmation un +. ##### Andrée ### 8/10 Good #### TAIHUN Feb 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 위치 좋음 그냥 가격 대비 좋은 호텔 위치가 좋음. 성 요셉 성당 바로 옆임. ##### TAIHUN ### 8/10 Good #### weixi Feb 1, 2017 Liked: Cleanliness, staff & service #### 位置好，离景点近 酒店位置好，出门就是河内大教堂，离还剑湖也很近。前台帅哥英语很好，所有人都热情礼貌，自助早餐品种多味道不错。房间有点小，不过干净卫生，无窗户。房间的隔音效果一般，不过也没有太吵杂。 ##### weixi ### 10/10 Excellent #### Charlene Jan 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel of helpful staff and endless cups of tea!!! We arrived not expecting much but were pleasantly surprised!! Such a lovely welcome every time we came back to the hotel. We were always offered a cup of hot tea. We didn't experience such friendly warmth at the bigger hotels we stayed in. The room was an adequate size and we had a good sleep. The street gets really quiet at night sonwe had no noise problems. We had a stunning view of the chapel and the breakfast was simple but filled us up for the day. Tom booked us amazing two trips to Halong Bay and Sapa. When speaking with other people it seems we got the best price than other people travelling. Tom and the team offered us free breakfast and a room to shower in when we were in between trips and hadn't even booked a room!! They kept luggage and couldn't have been nicer when we arrived two hour ago early from Sapa at 3am and our taxi didn't pick us up until 7am. The hotel was fully booked but they let us sleep on the sofa. This might not be a five star, fancy pants hotel but you'll be treated like a superstar! We have stayed in a mix of hotels and I can honestly say the staff made me feel in safe hands and were genuinely helpful. Thank you for being so kind and making this part of our trip so wonderful!! ##### Charlene ### 2/10 Terrible #### Krystyna Jan 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would never book again! We never actually got to stay at the hotel, as they had overbooked and tried to lie to us about it by telling us we got an upgrade... to another hotel, further away from our location of choice, and a room with a window to a brick wall! They'd told us we could go see the new room, and if we didn't like it, come back, but when we did try to go back, they told us we had forfeited the room by leaving, and they had already given it away in the span of 5min it took us to go and inspect the other hotel. They then went on to tell us that their hotel was no good, and the new hotel was much better, and we shouldn't want to stay at their hotel. The continued saying that what we had booked was a room with no window, despite the description on Hotels.com saying it was a courtyard room, so we should be glad we had an actual window in the new hotel. For 10-15min the guys from CL hotel tried to convince us that it was our fault we did not have a room at CL anymore, and what they "upgraded" us to was much better. The refused to admit they had overbooked their hotel, and were lying to us from the start, all the whole wasting our time! Unacceptable service for overbooking, then lying about it and the fact they had given us an "upgrade", ignoring the fact we were tired and needed to just check into our room and rest, trying to put the blame on us, and effectively ruining our last day in Vietnam, and coincidentally New Year's. ##### Krystyna ### 4/10 Poor #### Tim Jan 3, 2017 Liked: Cleanliness, property conditions & facilities #### Many things went wrong despite their efforts First of all the room is not 20sqm as advertised, more like 15sqm. The room also doesn't look as nice as the photos. The hotel is also a travel agency so whenever we sit in the lobby, the receptionist will come by to sell us tours and taxi. We did not like that at all and learned to avoid sitting at the lobby onwards. For two days in a row, they didn't give us fresh towels. The free breakfast was supposed to be cooked-to-order, but there was only one guy in the kitchen who does all the cooking, cleaning and dishes, so he refused to make us the cooked-to-order breakfast. However the free wifi was fast and the location was good (walkable to sights) ##### Tim ### 4/10 Poor #### Paloma Dec 5, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel não recomendado Não tivemos uma boa experiência no hotel. Saimos para jantar um dia e quando voltamos encontramos um rato no quarto. Como o hotel estava cheio não era possível a troca de quarto, então arrumaram uma vaga em um próximo, porém péssimo. Prometeram o transfer para o aeroporto gratuito como forma de minimizar o ocorrido, no entanto estavamos em 6 e só disponibilizaram 1 carro, tivemos que pagar o outro e ainda tivemos problemas com o motorista que nos arrumaram. ##### Paloma ### 6/10 Okay #### Trang Oct 24, 2016 Disliked: Staff & service #### Good hotel but bad service Firstly, I're very disappointed about this hotel's room arrangement. I've already booked and paid for the room 6 months ago. So they have to know how to arrange the room for us on the date we came. But after a long trip from Sapa to Hanoi, when we came to the hotel, the receptionist said to us that it has out of empty room, so they asked us to move to the near hotel and they will upgrade the room from classic level to deluxe level for us. We really did not like it but we have no more choice. BTW we hoped that the room being upgraded would be considered as good point. But in fact, we totally were disappointed for the near hotel. It has no elevator so we had to climbed up from ground floor to 5th floor. It're so crazy! Then we're very angry with the room which has bad bathroom (the bathroom always is important to us). Anyway, we could came back to the hotel with the room on 7th floor. The room is very clean and has good facilities. But we hope the problem shall never happen again. Esp. when I booked some hotel on hotels.com, I believe that hotels.com will not give us these stupid choices. The first time I met this issue and even my boyfriend claimed on hotels.com. I still uses your service for coming times but you should consider these hotels. Thanks & best regards! ##### Trang ### 8/10 Good #### Verified traveller Oct 13, 2016 Liked: Staff & service, property conditions & facilities, room comfort #### 호텔의 위치도 좋고 조식도 좋았슴 호텔의 위치가 성요셉 성당 근처로 위치가 좋고 조용해서 좋아요 또한 조식이 골고루 먹을만 했고요 한가지 흠이라면 욕실에 약간 냄새나는 것과 이불을 매일 교체 안한다는 것이 좀 흠이네요 청소 상태는 양호합니다 ##### Verified traveller ### 8/10 Good #### ho Oct 3, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### 저렴하고 깨끗한 호텔이지만 평점을 강요함. 새로지어진 호텔이고 하룻밤 2만원 정도의 가격임을 생각하면 모든 것이 만족스러웠습니다. 호텔에서 신청한 하롱베이투어 슬리핑 버스도 좋았어요. 그런데 호텔을 나오는데 자꾸만 트립어드바이저와 호텔스닷컴의 리뷰를 자기가 작성해준다는 엉뚱한 소리를 하네요. 평점을 만점을 달라는데... 그 게 좀 기분 나빴습니다. 그런 일을 겪고 나니 직원들의 웃는 얼굴이 너무 가식적으로 느껴지더군요. 어쨌든 호안키엠근처의 값싸고 저렴한 숙소를 찾으신다면 추천합니다. ##### ho ### 10/10 Excellent #### Jianyang Aug 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 前台工作人员服务态度非常好，我第二天因特殊情况要延迟20分钟退房他们也通融了，用英语交流没有问题。 ##### Jianyang ### 8/10 Good #### Couple travelli, Syd Mar 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location Great location upgraded to Deluxe room which was great ##### Couple travelli ### 8/10 Good #### Verified traveller Jan 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location! 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