Verified review
10/10 Excellent
Laura
Dec 11, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2025
Hotel Helgoland
Property class: 3.5
Choose dates to view prices
Photo gallery for Hotel Helgoland
Located close to Hagenbeck Zoo and Volksparkstadion, Hotel Helgoland provides a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Free WiFi
- Breakfast available
- Parking available
- Business services
- Bar
- Laundry
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Single Room
Single Room
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
- 151 sq ft
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
View all photos for Comfort Double Room
Comfort Double Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
- 194 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
8.08.0 out of 10
Very good
1 review
(1 review)
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Familienzimmer
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
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About the area
Located in Eimsbuettel, a neighborhood in Hamburg, Hotel Helgoland is near a metro station. Fish Market and Moenckebergstrasse are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Planetarium Hamburg. Looking to enjoy an event or a game? See what's going on at Trabrennbahn Hamburg Bahrenfeld or Volksparkstadion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Kieler Strasse 173-177, Hamburg, HH, 22525
What's nearby
- Holsten Brewery5 min drive - 1.9 km
- Theatre Neue Flora6 min drive - 2.3 km
- Wohlers Park7 min drive - 2.5 km
- Toulouse Institut7 min drive - 2.3 km
- Delphi Show Palast7 min drive - 2.6 km
Getting around
- Tiedemannstraße Bus stop7 min walk
- Lutterothstrasse U-Bahn12 min walk
- Hamburg Airport (HAM)25 min drive
Restaurants
- Vin Aqua Vin9 min walk
- McDonald's2 min walk
- Burger King6 min walk
- Café Délice10 min walk
- Özi‘s Kebab8 min walk
About this property
Hotel Helgoland
- Hotel near Hagenbeck Zoo
- Located close to Volksparkstadion and Barclays Arena, Hotel Helgoland provides a library, dry cleaning/laundry services, and a bar. In addition to conference space, guests can connect to free in-room WiFi.
- You'll also find perks like:
- Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
- An elevator, a banquet hall, and multilingual staff
- A 24-hour front desk, a front-desk safe, and meeting rooms
- Room features
- All 110 individually decorated rooms offer thoughtful touches such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
- Other conveniences in all rooms include:
- Heating and fans
- Hypo-allergenic bedding and Select Comfort beds
- Bathrooms with tubs or showers and hair dryers
- LED TVs with satellite channels
- Separate sitting areas, daily housekeeping, and desks
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Frequently asked questions
Is Hotel Helgoland pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Helgoland?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Helgoland on Nov 7, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 10 per night.
What time is check-in at Hotel Helgoland?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Helgoland?
Check-out is at noon.
Where is Hotel Helgoland located?
Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld, and Volksparkstadion. Barclays Arena and Fish Market are also within 3 mi (5 km). Lutterothstrasse U-Bahn is 12 minutes by foot and Osterstrasse U-Bahn is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Helgoland Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
6.8
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 22 out of 148 reviews
10 - Excellent
22
Rating 8 - Good. 75 out of 148 reviews
8 - Good
75
Rating 6 - Okay. 40 out of 148 reviews
6 - Okay
40
Rating 4 - Poor. 10 out of 148 reviews
4 - Poor
10
Rating 2 - Terrible. 1 out of 148 reviews
2 - Terrible
1
Reviews
Verified review
10/10 Excellent
Aakash
Oct 30, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024
Verified review
8/10 Good
bianca
Jul 19, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist zwar ein altmodisches Hotel, aber es ist sehr sauber und das Personal super nett.
Das Zimmer ist zweckmäßig eingerichtet. Unser Zimmer hatte sogar eine Badewanne
Stayed 1 night in Jul 2026
Verified review
4/10 Poor
Verified traveller
Apr 10, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025
Verified review
8/10 Good
Lea-Johanna
Jul 26, 2024
Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024
Verified review
8/10 Good
Henri
May 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helppo
Kätevä
Stayed 1 night in May 2024
Verified review
4/10 Poor
Johannes
Jun 10, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023
Verified review
8/10 Good
Patrick
Mar 30, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023
Verified review
8/10 Good
Tom
Mar 21, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023
Verified review
4/10 Poor
Jan
Feb 26, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität.
Preis des Frühstücks nicht angemessen.
Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt.
Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023
Verified review
8/10 Good
Verified traveller
Nov 28, 2022
Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022
Verified review
8/10 Good
Ingo
May 25, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel kann man Empfehlen, alles Ok
Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top,
schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022
Verified review
8/10 Good
Andreas
May 23, 2022
Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022
Verified review
8/10 Good
Michael
May 15, 2022
Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022
Verified review
10/10 Excellent
Kendra
Apr 21, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022
Verified review
8/10 Good
Ole Erik
Sep 2, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Stayed 1 night in Aug 2021
Verified review
6/10 Okay
Judu
Aug 1, 2021
Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen.
Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Stayed 1 night in Jul 2021
Verified review
8/10 Good
Roland
Jul 9, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses.
Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Stayed 1 night in Jul 2020
Verified review
8/10 Good
Morten
Feb 25, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and price are in line. I would go again.
Good place. Value and Price are synced.
Stayed 1 night in Feb 2020
Verified review
10/10 Excellent
EDDA
Nov 3, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019
Verified review
8/10 Good
Fritz
Jun 10, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Stayed 2 nights in Jun 2019
Verified review
8/10 Good
Roland
Apr 27, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Etwas altbacken, aber insgesamt ok
Etwas altbacken, aber insgesamt ok
Stayed 1 night in Apr 2019
Verified review
6/10 Okay
Andreas
Jan 28, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rummet borde renoveras
Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Stayed 2 nights in Jan 2019
Verified review
6/10 Okay
Verified traveller
Oct 12, 2018
Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018
Verified review
8/10 Good
Peter Dam
Sep 18, 2018
Godt hotel
Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Stayed 2 nights in Sep 2018