Title: HESTA Hakone - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HESTA Hakone Travelers find a peaceful lakeside escape at this natural retreat where the quiet surroundings create the perfect setting for unwinding ![Exterior](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/ee583f59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/88114c2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, Non Smoking (Run of House)](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/bce9f081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/47167738.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/77905659.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HESTA Hakone offers a genuine retreat amid Hakone's calming landscapes. Guests can handle practical needs with on-site laundry facilities and stay connected with in-room WiFi. Past visitors consistently note how the peaceful setting and thoughtful amenities enhance their stay. 7.8 Good ## Popular amenities - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/b4853cba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Mini-fridge Toilet with electronic bidet Private bathroom Electric kettle - Sleeps 2 - 2 Large Twin Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/c9e5ed83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Non Smoking 7.6 Good 7 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Electric kettle - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/da1c2a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory ### Highlights Air conditioning Toilet with electronic bidet - Sleeps 1 - 1 Twin Bunk Bed ![Basic Shared Dormitory](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/dcd73ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory ### Highlights Air conditioning Flat-screen TV Toilet with electronic bidet - Sleeps 2 - 1 Twin Bunk Bed ## You may also like Ad ![[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.8 Exceptional 84 reviews CA $440 CA $488 total Nov 12 - 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Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 141 reviews CA $394 CA $437 total Nov 6 - Nov 7 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=dd43a264-2328-4296-95a1-29589aca2d49&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48700/48627/5804cb59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 700 reviews CA $393 CA $500 total Nov 27 - Nov 28 [](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=dd43a264-2328-4296-95a1-29589aca2d49&top_cur=CAD) Ad ![Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19520000/19514900/19514870/6f5dfde9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hiramatsu Hotels & Resorts Sengokuhara Sengokuhara - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 63 reviews CA $1,044 CA $1,151 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hakone-Hotels-THE-HIRAMATSU-HOTELS-RESORTS-SENGOKUHARA.h19514870.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=dd43a264-2328-4296-95a1-29589aca2d49&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-The-Grand-Resort-Hakone.h42504121.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-The-Grand-Resort-Hakone.h42504121.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23887%2C139.00081&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jnKYnU1KfxsfrfWcfxV5go5ijm4=) Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522 #### What's nearby - Lake Ashi - 9 min walk - 0.8 km - Hakone Ropeway - 5 min drive - 3.1 km - Hakone Shrine - 6 min drive - 6.4 km - Hakone Kowakien Yunessun - 10 min drive - 6.7 km - Hakone Open Air Museum - 11 min drive - 7.3 km #### Getting around - Kowakidani Station - 10 min drive - Hakone Miyanoshita Station - 12 min drive - Haneda Airport (HND) - 110 min drive #### Restaurants - ‪大涌谷 駅食堂 - ‬5 min drive - ‪桃源台ビューレストラン - ‬17 min walk - ‪Lake SIde Grill - ‬6 min drive - ‪グランリヴィエール箱根 - ‬6 min drive - ‪CAFE TUNE - ‬8 min drive ## About this property ### HESTA Hakone Guesthouse near Lake Ashi HESTA Hakone provides amenities like an indoor mineral hot spring (onsen) and laundry facilities. Stay connected with free in-room WiFi. Additional perks include: - A vending machine, luggage storage, and a TV in the lobby - Smoke-free premises Room features All guestrooms at HESTA Hakone include comforts such as air conditioning, as well as amenities like free WiFi. ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.6 Excellent 131 reviews CA $120 CA $132 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99260000/99256600/99256522/597a9bf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### root hakone Sengokuhara - Free WiFi - Air conditioning - Parking available - Bar 8.0 Very good 19 reviews CA $84 CA $93 total Oct 28 - 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Parking included - Free WiFi - Restaurant 9.8 Exceptional 12 reviews CA $173 CA $191 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=113741295&PinnedHotelID=113741295&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/58000000/57550000/57549400/57549349/45d607f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Guesthouse toi - Hostel Miyanoshita - Free WiFi - Bar - Laundry 8.8 Excellent 73 reviews CA $79 CA $88 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=57549349&PinnedHotelID=57549349&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5580000/5579200/5579180/51c9451f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakoneonsen Sanso Nakamura Sengokuhara - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 270 reviews CA $117 CA $146 total Oct 29 - 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Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 398 reviews CA $300 CA $365 total Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=3892448&PinnedHotelID=3892448&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Limited onsite parking - Onsite parking options include a carport ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Shared microwave - Vending machine ### Spa - Public bath open from 4:00 PM - 11:00 PM - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Slippers - Toilet with electronic bidet ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 20 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Towels fee: JPY 220 per person, per night (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Guests with tattoos are welcome to use the onsite public bathing facilities ### Property is also known as HESTA Hakone Hakone HESTA Hakone Guesthouse The Grand Resort Hakone HESTA Hakone Guesthouse Hakone ## Frequently asked questions ### Is HESTA Hakone pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HESTA Hakone? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at HESTA Hakone on Oct 30, 2025 start from CA $74.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-The-Grand-Resort-Hakone.h42504121.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HESTA Hakone? > Limited spots are available. ### What time is check-in at HESTA Hakone? > Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at HESTA Hakone? > Check-out is at 10:00 AM. ### Where is HESTA Hakone located? > Located in Motohakone, this guesthouse is within a 10-minute walk of Sengokuhara Onsen and Hakone Pirate Ship. Hakone Visitor Center and Kuzuryu Shrine are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HESTA Hakone Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 50 8 - Good 43 6 - Okay 27 4 - Poor 8 2 - Terrible 7 ### 8.2/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Callum Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A really nice hotel with really helpful staff. The rooms were a great size, with comfortable beds and private bathroom. For the price I highly recommend staying here if you are in the area ##### Callum Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Baptiste Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Baptiste Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Tina Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff that help us was extremely helpful. We stayed for one night and it was very nice. The onsen was needed at the end of day to soak. The only think was there was an extra charge of 6.00 CAnwas on the website and there is nothing close by if you did not bringAN witch I do not recall ##### Tina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mary Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here. ##### Mary Stayed 3 nights in Apr 2025 ### 8/10 Good #### Stephanie Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs). ##### Stephanie Stayed 3 nights in Apr 2025 ### 8/10 Good #### Rasmus May 11, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Acceptable stay for the price paid A stay on the cheaper side of the usual Hakone pricing. Very big room. The public bath was not well maintained, and therefore not enjoyable to use. Location is not ideal but not a big issue if you have a car available. ##### Rasmus Stayed 2 nights in May 2025 ### 8/10 Good #### Amy Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very peaceful place. ##### Amy Stayed 2 nights in Sep 2024 ### 8/10 Good #### Rhys Apr 3, 2025 Liked: Staff & service, amenities, property conditions & facilities Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too. The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests. ##### Rhys Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Luis Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The onsen is amazing. ##### Luis Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Dawn Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. Quiet, quaint, simple and still room for 4 (2 parents 2 teens). It's a great location for the lake activities. A car rental is recommended. ##### Dawn Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Sep 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I stayed in the dormitories for 2 nights, at a pretty cheap price, considering they have onsen inside. Very clean and friendly staff. 100% recommended. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 6/10 Okay #### carla Jan 14, 2025 Not very easy to find. It was Ok to spend only 1 night ##### carla Stayed 1 night in Jan 2025 ### 8/10 Good #### Gina Aug 19, 2024 Liked: Cleanliness, staff & service Great location near Cable car and Ashinoko. Spacious rooms but vending machine were only food options in the hotel. Coffee making facilities in room Would be great. ##### Gina Stayed 3 nights in Aug 2024 ### 8/10 Good #### Sophie Nov 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities The building was old but very well furnished! Comfortable rooms, spacious. The onsen was fantastic. The guest house was understaffed, but the receptionist was kind. I would absolutely reccomend this place to stay, especially to make use of the Hakone FreePass! The Ropeway and the pirate ship were 15 minites away walking and the bus stop for the H and J lines were right outside the property. ##### Sophie Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Apr 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable. Vito was super helpful at the front desk too. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Janna May 3, 2025 Liked: Cleanliness Disliked: Staff & service We didn't feel welcome at all. We arrived a little early with a little kid. Unfortunately we could not check in an hour before check in time even so the room was ready. No reason, no explanation. The hotel seems very money oriented. Everyone has to pay an extra fee for the onsen, even if you don't plan to use it. You have to pay if you want to leave your bags a couple hours after check-out. ##### Janna Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dat May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is the great hotel with bigger room than others hotels I got in Japan trip. Nice bathroom with all supplies you need. Easy to walk to Togendai station and bus station. The locals restaurant are closed around 5pm. ##### Dat Stayed 2 nights in May 2024 ### 2/10 Terrible #### xing Mar 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I reserved the room for 2080 Yuan at expedia.com. But when I got in the hotel, told me the charge is 2140 Yuan, 600 Japan Yuan difference, hotel didn’t give any explanation. Also in the room all of powers and power sockets by inserting room key to turn them on, that means you have keep lights on when you are sleeping if you use power plug to charge phone or connect sleep machine, that make me crazy. ##### xing Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jenny Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room is spacious. No elevator, it's can be tough to carry heavy luggage up and down. There's only public bath, no private shower. It's a quiet area, most stores and restaurants are closed after 5 pm, and before 9 am. Short distance from buses, but a bit challenging for walking with luggage, and good luck if you can find a taxi in the area. ##### Jenny Stayed 2 nights in Nov 2024 ### 8/10 Good #### Daphne Oct 13, 2023 Liked: Cleanliness For an economy property, it was fine. A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning) ##### Daphne Stayed 1 night in Oct 2023 ### 6/10 Okay #### Hannah May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dormitory bed was a bit uncomfortable. Variety of vending machines ##### Hannah Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Ki Chi Sep 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel locates in a quiet place, with difficulties to find the location, no restaurants and other facilities around. No elevator as well. If well prepared for all these inconvenience, this hotel is definitely worth a try, with its more than reasonable price. The hotel rooms seems to be newly renovated, large size, very clean and comfortable. I love it so much, would come back again definitely 💕. ##### Ki Chi Stayed 1 night in Sep 2023 ### 8/10 Good #### Alison Oct 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available. ##### Alison Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Fareed Jan 4, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service It’s surprising to get poor service in Japan. The front desk wasn’t available and when they were there they were rude. They stated I had to pay for the Onsen even though I couldn’t attend it, then when I paid they didn’t give me back my change until I asked for it. During check out I waited for 30 minutes for them to show up and answer questions, but they didn’t show up so I just left. Definitely do not recommend. ##### Fareed Stayed 1 night in Jan 2025 ### 4/10 Poor #### Feng Ren Nov 3, 2023 Liked: Staff & service Disliked: Cleanliness, amenities There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food. My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench. The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth. If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful. ##### Feng Ren Stayed 1 night in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)