Title: Hotel Kajikaso - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kajikaso Boardwalk/promenade ryokan with spa services and a restaurant ![Japanese Western Style Room with 10 tatami mats, Twin Beds, River View](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/34b89db2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/3966c32c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/be0cf081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/50b093d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/48d3d770.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Kajikaso, you can look forward to an indoor mineral hot spring (onsen), a terrace, and an art gallery on site. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes. 8.6 Excellent ## Popular amenities - Bar - Spa - Parking included - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 23 of 23 rooms ![Japanese Style Room with 10 tatami mats, River View](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/df3d6cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 10 tatami mats, River View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Spring water bathtub - 398 sq ft - River view - Sleeps 5 - 5 Twin Futons ![Japanese Style Room with 12.5 tatami mats, River View](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/295117c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 12.5 tatami mats, River View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Shower/tub combination - 517 sq ft - River view - Sleeps 6 - 6 Twin Futons ![Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/b9ed5028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen 9.6 Exceptional 4 reviews ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Private bathroom - 517 sq ft - River view - Sleeps 6 - 6 Twin Futons ![1 bedroom, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/0173e699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with City View, Half Board 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Hair dryer - 398 sq ft - City view - Sleeps 5 - 5 Twin Futons ![B-type Japanese 12 river view standard](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/dc38bb9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### B-type Japanese 12 river view standard 8.0 Very good 1 review ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Shower/tub combination - 474 sq ft - River view - Sleeps 6 - 6 Twin Futons ![Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/3601f5d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Private bathroom - 753 sq ft - River view - Sleeps 6 - 4 Twin Futons OR 2 Twin Beds ![Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/c921e1f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Private bathroom - 753 sq ft - City view - Sleeps 6 - 4 Twin Futons OR 2 Twin Beds ![Twin Room, No Meal](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/fedee644.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, No Meal ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Hair dryer - 70 sq ft - Sleeps 2 - 2 Twin Beds ![Japanese Western Style Room with 10 tatami mats, Twin Beds, River View](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/a1bd7f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room with 10 tatami mats, Twin Beds, River View ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Shower/tub combination - 689 sq ft - River view - Sleeps 6 - 2 Twin Beds and 6 Twin Futons ![Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/5c61313a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Spring water bathtub - 689 sq ft - River view - Sleeps 6 - 2 Twin Beds OR 4 Twin Futons ![Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/a8c7c245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Spring water bathtub - 495 sq ft - River view - Sleeps 6 - 2 Twin Beds OR 4 Twin Futons ![SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/62a8247a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Spring water bathtub - 818 sq ft - River view - Sleeps 6 - 2 Twin Beds OR 4 Twin Futons ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/4070894f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Down duvet Separate bedroom Spring water bathtub - 1163 sq ft - 1 bedroom - River view - Sleeps 6 - 2 Twin Beds and 4 Twin Futons ![Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/e7cfa737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Refrigerator Free minibar items LCD TV Separate bedroom Down duvet Spring water bathtub - 689 sq ft - Sleeps 6 - 2 Twin Beds OR 4 Twin Futons ![Living area](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/f4e0bd94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room With Free Flowing Outdoor Bath - Sleeps 6 ![Miscellaneous](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/55ff0b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 12.5 Tatami Mats - Sleeps 6 ![Dining](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/36892a5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 12 Tatami Mats - Sleeps 6 ![Bathroom](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/fdc4cf70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 10 Tatami Mats - Sleeps 5 ![Dining](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/986a0c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Street Side - Japanese Style Room 10 Tatami Mats - Sleeps 5 ![1 bedroom, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/6ce77710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Street Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath) - Sleeps 6 ![1 bedroom, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/83121b97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath) - Sleeps 6 ![1 bedroom, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/2bff6856.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Western Style Room With Twin Bed Room - Sleeps 6 ![1 bedroom, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/093d7af1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room No View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23134%2C139.10130&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DcjK4ItcorhNIsTF5hmOJ1xA_wU=) 688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311 #### What's nearby - Tenzan Onsen - 2 min drive - 1.7 km - Hakone Open Air Museum - 10 min drive - 6.3 km - Hakone Gora Park - 10 min drive - 7.3 km - Hakone Kowakien Yunessun - 11 min drive - 7.6 km - Lake Ashi - 15 min drive - 11.6 km #### Getting around - Hakone Yumoto Station - 4 min walk - Kowakidani Station - 10 min drive - Haneda Airport (HND) - 83 min drive #### Restaurants - ‪はつ花そば 本店 - ‬1 min walk - ‪料理茶屋花さがみ - ‬2 min walk - ‪茶のちもと - ‬1 min walk - ‪箱根てゑらみす - ‬3 min walk - ‪画廊喫茶 ユトリロ - ‬2 min walk ## About this property ### Hotel Kajikaso Upscale ryokan near Fuji-Hakone-Izu National Park Consider a stay at Hotel Kajikaso and take advantage of an indoor mineral hot spring (onsen), a terrace, and an art gallery on site. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes. You'll also enjoy perks such as: - Free self parking - Hot springs on site, a front-desk safe, and luggage storage - Coffee/tea in the lobby, 4 meeting rooms, and free newspapers - Guest reviews say great things about the helpful staff Room features All 73 rooms feature comforts such as air conditioning and free stocked minibars, in addition to perks like free WiFi and safes. Other amenities include: - Bathrooms with spring water tubs and toilets with electronic bidets - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,624 reviews CA $620 CA $753 total Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $262 CA $340 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/106000000/105820000/105814600/105814583/07a0c4cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nanpuso Yumoto - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - 2 coffee shops/cafes - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Arcade/game room - Art gallery - Designer stores - Hot springs - Shopping ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - No housekeeping service - Turndown service ### Business services - 4 meeting rooms ### Outdoors - On a river - On the boardwalk/promenade - Outdoor entertainment area - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Elevator (31 inch wide door) - Front entrance ramp - Smooth flooring in public areas - Thin carpet in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - 1 building - 6 floors - Ballroom - Built in 1987 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Spring water bathtub - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - 50-inch LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Free stocked minibar - Refrigerator ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Hotel Kajikaso Hakone Hotel Kajikaso Kajikaso Hakone Kajikaso Hotel Kajikaso Ryokan Hotel Kajikaso Hakone Hotel Kajikaso Ryokan Hakone ## Frequently asked questions ### Is Hotel Kajikaso pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Kajikaso? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on Oct 21, 2025 start from CA $236.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Kajikaso? > Self parking is free at this property. ### What time is check-in at Hotel Kajikaso? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Kajikaso? > Check-out is at 10 AM. ### Where is Hotel Kajikaso located? > Located in Yumoto, this ryokan is within a 10-minute walk of Key Hiraga Museum, Hakone Toy Museum, and Tamadare Falls. Gyokuren Shrine and Tenzan Onsen are also within 1 mi (2 km). Hakone Yumoto Station is only a 4-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kajikaso Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 156 8 - Good 100 6 - Okay 26 4 - Poor 11 2 - Terrible 7 ### 10/10 Excellent #### Chih Feng Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food and service; the rooms were clean, well-kept and spacious ##### Chih Feng Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kinna May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities. ##### Kinna Stayed 1 night in May 2025 ### 10/10 Excellent #### Duyen May 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay with great traditional Japanese experience ##### Duyen Stayed 2 nights in May 2024 ### 10/10 Excellent #### Mireille May 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Came here for the Roykan experience and i got it The food for both dinner and breakfast was great The staff was extremely friendly ##### Mireille Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Cui-Zhu May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan. ##### Cui-Zhu Stayed 1 night in May 2025 ### 10/10 Excellent #### Carlotta May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!! ##### Carlotta Stayed 2 nights in May 2024 ### 2/10 Terrible #### Richard S Apr 23, 2025 Disliked: Staff & service The food was not to par and resulted in food poising. Please book elsewhere. ##### Richard S Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Jan 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and clear room with private onsen Dinner is good , I love king crab very much! ##### Verified traveller Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### William R. May 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice quant spacious ryokan with good kaiseki dinner. Great professional staff. ##### William R. Stayed 1 night in May 2023 ### 10/10 Excellent #### Luke Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The most zen 24 spent in Japan. This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it! ![](https://a.travel-assets.com/ugc/hotel-reviews/AA0AA7DC45F9FB46D082A5206869A091DF6563201743153634515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DDC11F99D07039DC893BEA1495F83D1278CA484F1743153636538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F503620BB55D1C7169785BD9B7981E50865B851F1743153634597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB57272B2F80629A765F2E43A0B94CF0D3CF5F9E1743153636172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luke Stayed 1 night in Mar 2025 ### 8/10 Good #### JIANING Aug 17, 2024 Liked: Cleanliness, staff & service Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old. ##### JIANING Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tommy Koh Siong Apr 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around ##### Tommy Koh Siong Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Linney Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great traditional Onsen experience in Hakone Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons. ![Private outdoor hot bath](https://a.travel-assets.com/ugc/hotel-reviews/941D5A5AAEF6AE57BDE0972130F387FE81E01E781728033155224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room included both beds and tatamis](https://a.travel-assets.com/ugc/hotel-reviews/184E1D469B601660CAFCD0385E9EF5BF2D86B6141728033154485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great view of the river from room](https://a.travel-assets.com/ugc/hotel-reviews/E4B1FBA496853663B9968030E47BF3B4D282B73F1728033153689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Delicious kuroge beer for dinner](https://a.travel-assets.com/ugc/hotel-reviews/34526B96FBCE08A12099C4D95749541BFF9B61F41728033149941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linney Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ben Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was our last stop on a 23 day family trip and it was the best one. Loved the ryokan, staff and onsen. Thank You ##### Ben Stayed 2 nights in Jul 2023 ### 8/10 Good #### Suk Yee May 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Enjoy the trip ##### Suk Yee Stayed 1 night in May 2023 ### 8/10 Good #### Cheuk Luen Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's value for money. Plenty of shops; cafe and restaurants nearby. Food quality needs improvement. Family room is small for four persons. ##### Cheuk Luen Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Oct 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff. ##### Verified traveller Stayed 1 night in Oct 2024 ### 10/10 Excellent #### li Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### li Stayed 1 night in Aug 2024 ### 6/10 Okay #### Andrea Jan 10, 2025 Liked: Cleanliness, amenities The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan. ##### Andrea Stayed 1 night in Dec 2024 ### 8/10 Good #### Savannah Renee Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served. ##### Savannah Renee Stayed 1 night in Apr 2025 ### 8/10 Good #### ANH Feb 19, 2023 Liked: Amenities Long history of the facility, the surrounding is breath taking with the sound of river running outside the room I stayed in was bright and spacious. The Japanese style dinner and breakfast choosen was delicious. However keep in mine due to the age of the property cleanliness in certain area are missed. The toilet room is an older type and it has a strong funky smell, not the sulphuric acid from the area... ##### ANH Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Jing Dec 24, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay is very bad. When we arrived at 7:45pm, we were told that we will not get our dinner because the dinner cut off time is 7 pm. When I made the reservation, there is nothing to advise us that the dinner cut off time is 7 pm. If we knew the cut off time is so close to our arrival time, I would not pay for the room and half board. At the check in, I was given a piece of instruction and it clearly stating that the dinner close at 9 pm. Nothing stated that dinner cut off time at 7 pm. ##### Jing Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Aimee Mar 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay; a little dated Pretty good location at the end of the Hakone-yumoto area. Check-in was quick and easy and the staff was very friendly. We have tattoos so the public onsen was a no-go but we got a room with a private onsen. The hotel is pretty but seems pretty dated. The room was nice but also dated. The onsen was gorgeous and relaxing minus some of the bugs and such. The sound of the rushing water from the river was relaxing and definitely made it easier to imagine being in a far off and isolated area. The dinner was great and had a variety of seasonal dishes. The provided sake was sweet and chilled. The ramen restaurant inside the hotel was also nice and had a very small restaurant feel. The staff there was friendly and accommodating. I love this area so I might stay here again ##### Aimee Stayed 1 night in Mar 2023 ### 2/10 Terrible #### david Sep 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La chambre 305 est un placard à balai, j’ai demander un lit double 2 lit simples pour un hôtel luxe pas de tv poussière entrer a la douche dangereuse Onsen froid. Ils ont pas honte de proposer des hôtel pourris ##### david Stayed 1 night in Sep 2025 ### 4/10 Poor #### Elena Sep 7, 2025 Liked: Staff & service Disliked: Property conditions & facilities ##### Elena Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Gora Kansuiro](https://www.expedia.ca/Hakone-Hotels-Gora-Kansuiro.h15734426.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information)