Title: Hotel de Yama, Hakone Lake Side - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de Yama, Hakone Lake Side Lakefront hotel with 2 restaurants and a full-service spa ![Deluxe Twin Room (4th Floor, Fuji Mountain View)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/77d0a645.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/5ed84828.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (JPY 2662 per person)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/283cb584.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/f3cce4f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/7c5abbaf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Hotel de Yama, Hakone Lake Side near the serene shores of Lake Ashi. Relax in the indoor mineral hot spring or unwind with a massage and spa services. Enjoy shopping on site, savor meals at one of two restaurants, and connect with free in-room WiFi. Take a stroll through the garden or grab a coffee at one of two coffee shops/cafes. 9.2 Wonderful ## Popular amenities - - Bar - Room service - 24/7 front desk - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Standard Twin Room](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/9950a403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.6 Exceptional 30 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 327 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds ![Triple Room, Non Smoking, Garden View](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/312adfa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Non Smoking, Garden View 8.0 Very good 7 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 484 sq ft - Sleeps 3 - 3 Large Twin Beds ## You may also like Ad ![[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 86 reviews CA $377 CA $420 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=e41dfb05-8666-4a4f-971c-00ee7a2337ae&top_cur=CAD) Ad ![Separate tub and shower, spring water tub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101810000/101807800/101807754/921a4370_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 262 reviews CA $567 CA $629 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=e41dfb05-8666-4a4f-971c-00ee7a2337ae&top_cur=CAD) Ad ![Room amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70380000/70371700/70371655/a46a67b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Sengokuhara Sengokuhara - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 141 reviews CA $337 CA $375 total Nov 6 - Nov 7 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=e41dfb05-8666-4a4f-971c-00ee7a2337ae&top_cur=CAD) Ad ![[A] {LOCA THE CLASS.} Room | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115990000/115982300/115982272/387f2b97_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Togendai Motohakone - Kitchen - Free WiFi - Air conditioning - Laundry 8.6 Excellent 9 reviews CA $463 CA $512 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=e41dfb05-8666-4a4f-971c-00ee7a2337ae&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-De-Yama.h18759952.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-De-Yama.h18759952.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.20462%2C139.02199&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xFlCjrOs4ODd4ha1AAr40LaKLfw=) 80 Motohakone, Hakone, Kanagawa-ken, 250-0522 #### What's nearby - Lake Ashi - 3 min walk - 0.3 km - Hakone Shrine - 8 min walk - 0.7 km - Kuzuryu Shrine - 5 min drive - 4.0 km - Hakone Kowakien Yunessun - 15 min drive - 6.0 km - Hakone Open Air Museum - 16 min drive - 6.4 km #### Getting around - Kowakidani Station - 10 min drive - Hakone Miyanoshita Station - 12 min drive - Haneda Airport (HND) - 84 min drive #### Restaurants - ‪箱根神社 お休処 (権現からめもち) - ‬6 min walk - ‪Bakery & Table 箱根 - ‬15 min walk - ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬14 min walk - ‪小田急 あしのこ茶屋 - ‬16 min walk - ‪深生そば - ‬15 min walk ## About this property ### Hotel de Yama, Hakone Lake Side Hotel near Lake Ashi Located close to Hakone Shrine and Kuzuryu Shrine, Hotel de Yama, Hakone Lake Side provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden. You'll also find perks like: - Free self parking - Full breakfast (surcharge), meeting rooms, and a banquet hall - Smoke-free premises, a gift shop, and an elevator - Guest reviews say great things about the helpful staff Room features All 89 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. More conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Balconies or patios, refrigerators, and electric kettles ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,313 reviews CA $420 CA $467 total Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,012 reviews CA $253 CA $330 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/1b1d4881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Hakone Lake Ashinoko Motohakone - 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Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=97085329&PinnedHotelID=97085329&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children - 2 coffee shops/cafes - 2 restaurants - A bar/lounge ### Things to do - Full-service spa - Shopping ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 3,305 square feet of conference space - Meeting rooms ### Outdoors - Garden - In a national park - In the mountains - On a lake - Terrace ### Full-service spa - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Limited room service - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 6000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children - Rollaway bed fee: JPY 6000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Odakyu Yama No Hotel Hakone Odakyu Yama No Hakone Odakyu Yama No Odakyu Yama No Hotel Yama, Hakone Lake Side Hakone Hotel de Yama, Hakone Lake Side Hotel Hotel de Yama, Hakone Lake Side Hakone Hotel de Yama, Hakone Lake Side Hotel Hakone ## Frequently asked questions ### Is Hotel de Yama, Hakone Lake Side pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel de Yama, Hakone Lake Side? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel de Yama, Hakone Lake Side on Nov 28, 2025 start from CA $252.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Hotel-De-Yama.h18759952.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel de Yama, Hakone Lake Side? > Self parking is free at this property. ### What time is check-in at Hotel de Yama, Hakone Lake Side? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. ### What time is check-out at Hotel de Yama, Hakone Lake Side? > Check-out is at noon. ### Where is Hotel de Yama, Hakone Lake Side located? > Located in Motohakone, this spa hotel is within a 10-minute walk of Lake Ashi and Hakone Shrine. Kuzuryu Shrine and Fuji-Hakone-Izu National Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel de Yama, Hakone Lake Side Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 203 8 - Good 76 6 - Okay 16 4 - Poor 11 2 - Terrible 3 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### María Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day ##### María Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Nicholas Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel with friendly staff, great customer service, and fantastic location! ##### Nicholas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Richard Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice location and beautiful hotel. excellent transit between hotel to local center. great services. ##### Richard Stayed 4 nights in May 2025 ### 10/10 Excellent #### Catherine Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again. ##### Catherine Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### David Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Unmatched location, all rooms look over the stunning 1930’s garden and magnificent mountains and lake, no bad views! The hotel exudes old world charm, and while some may find this ‘dated’ we found it delightful. The Franco-Japanese -Deco blend carries through to cuisine and 2 fantastic restaurants (though not for the budget conscious). A truly unique and memorable stay. Would come back in a heart beat. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf8ab385-8d9b-4b63-a0ac-5ae2a00fe542-1760739467692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9716f68c-44fb-4cf0-9a7b-36c4405f01bc-1760739467992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f380a46-e967-4b57-9152-d404f2b58712-1760739467816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### GLEB Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location facing the lake; shopping and museums in the area; history and culture all around you ##### GLEB Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Nash May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again. ##### Nash Stayed 1 night in May 2025 ### 10/10 Excellent #### Zhichao Aug 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and quiet place ##### Zhichao Stayed 1 night in Aug 2023 ### 8/10 Good #### Erwin Aug 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the lake and sightseeing cruise as well as the shrine. ##### Erwin Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Brian Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### peaceful retreat After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon! ##### Brian Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### James Jul 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay. The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point ##### James Stayed 2 nights in Jul 2023 ### 8/10 Good #### Michael Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice atmosphere. Onsen relaxing. Could offer breakfast alternatives and coffee/croissant in the morning instead of japanese breakfast (delicious) only ##### Michael Stayed 2 nights in Sep 2023 ### 8/10 Good #### Arie Nov 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future. ##### Arie Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Youjiang Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended. ##### Youjiang Stayed 2 nights in Jun 2023 ### 8/10 Good #### Blanca Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price. ##### Blanca Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller Apr 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did! There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors. ##### Verified traveller Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Emmanuel Oct 31, 2025 Liked: Staff & service, amenities Disliked: Cleanliness room is old with stained carpet. bathroom smell of smoke. bathroom curtains and humidifier was mouldy. breakfast was authentic and delicious. however beware of the high onsen tax. great environment to pictures ##### Emmanuel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Wade Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet, ![A Grand Hotel](https://a.travel-assets.com/ugc/hotel-reviews/2e8ba542-8704-45e6-9183-bb3f0b123e3f-1760466766470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Church on Property](https://a.travel-assets.com/ugc/hotel-reviews/3220c130-8004-44c1-8321-ef66cc614db6-1760466860131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mt.Fuji from our Patio](https://a.travel-assets.com/ugc/hotel-reviews/c9d5d93c-880c-4185-a383-3af633d5ba4d-1760466923792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wade Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Edrian Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accomodating Staff ##### Edrian Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dana Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the staff and the Japanese breakfast. ##### Dana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Olivia Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were very large and had a fantastic lake view! Very clean with many amenities included, my favorite being their traditional onsen. It is open very early in the morning and late at night. It had everything you needed and the outdoor onsen was extremely relaxing and refreshing after a long day hiking. Additionally, I have sensitive skin and my skin did not react to their onsen water, unlike the onsen I tried in Gora. So safe for sensitive skin people! Staff was extremely friendly and responsive. The only downside was that there were 2 high end restaurants that required reservations. Most places in town close at 5pm, so those restaurants were really our only options. However, they had not a single reservation open for the entirety of our staff. We ended up having to walk a mile (in the dark w/ flashlights) to the convenience store every night (~6pm) for dinner. So maybe try to book reservations ahead of your stay! But their amenities and onsen made it very worthwhile! ##### Olivia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### HIDEO Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 落ち着いた雰囲気のいいホテルで、おすすめです ##### HIDEO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Patrik Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beutiful! ##### Patrik Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities スタッフ対応が親切で温かみがあった ##### ?? Stayed 1 night in Aug 2025 ### 6/10 Okay #### Leslie Aug 5, 2025 Liked: Cleanliness, property conditions & facilities It is OK. It has a nice location but the hotel is in great need of renovation and modern upgrading. The air in hallways and room was musty probably due to fungus in walls and carpets. ##### Leslie Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)