Title: Hakone Retreat Före - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Retreat Före Boardwalk/promenade hotel with 2 restaurants and a full-service spa ![Public bath](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/a919de7d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/4d0b63e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/96265b99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/a78d65b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/3fa267f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Retreat Före, in the historical district, offers an outdoor public bath, facial and body scrub treatments for rejuvenation. Guests enjoy free WiFi, visit the on-site café for refreshments, and browse the shopping facilities within the retreat. VIP Access 9.2 Wonderful ## Popular amenities - - 24/7 front desk - Bar - Spa - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Superior Twin Room, Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/aa24dcaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 9.8 Exceptional 35 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms Hair dryer Rainfall showerhead - 290 sq ft - Sleeps 2 - 2 Large Twin Beds ![Deluxe Double Room with Shower, Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/fddcc66a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Shower, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms Hair dryer Rainfall showerhead - 538 sq ft - Sleeps 3 - 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed ![Suite Room with Terrace, Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/85a04ff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Room with Terrace, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms Hair dryer Rainfall showerhead - 1173 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Deluxe Double Room with Shower and Wood Stove, Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/379735fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Shower and Wood Stove, Non Smoking 8.4 Very good 5 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms Hair dryer - 592 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 1 Large Twin Sofa Bed ![Deluxe Double Room (4 people), Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/dc8e0380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (4 people), Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms Hair dryer Rainfall showerhead - Sleeps 4 - 1 King Bed and 2 Twin Sofa Beds ![Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/a3a9aedb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Blackout drapes/curtains 2 bedrooms 2 bathrooms Hair dryer - Sleeps 6 - 2 King Beds and 2 Twin Sofa Beds ![2 bedrooms, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/91a96902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DELUXE DOUBLE W/ FIREWOOD STOVE - Sleeps 3 ![2 bedrooms, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/08394e62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Foret SUITE - Sleeps 4 ![2 bedrooms, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/66dc260e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 3 ![2 bedrooms, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/7816b0a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room(4-person) - Sleeps 4 ![2 bedrooms, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/e19c0e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26940%2C139.01967&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DbP3xHsz-u0I1_D1gaq0VC5AfPc=) 1286-116 Sengokuhara Ashigarashimo-gun, Hakone, Kanagawa, 250-0631 #### What's nearby - Hakone Venetian Glass Museum - 6 min walk - 0.6 km - Pola Museum of Art - 3 min drive - 2.1 km - Ōwakudani - 4 min drive - 3.4 km - Hakone Kowakien Yunessun - 8 min drive - 5.7 km - Hakone Open Air Museum - 9 min drive - 6.3 km #### Getting around - Hakone Miyanoshita Station - 9 min drive - Kowakidani Station - 9 min drive - Haneda Airport (HND) - 116 min drive #### Restaurants - ‪じねんじょ蕎麦 箱根九十九 - ‬20 min walk - ‪tea salon Orient Express - ‬3 min drive - ‪蔵一 - ‬3 min drive - ‪The Dining 四季彩 - ‬4 min drive - ‪はこねずし - ‬3 min drive ## About this property ### Hakone Retreat Före Upscale hotel near Ōwakudani Consider a stay at Hakone Retreat Före and take advantage of an outdoor public bath (no minerals), a terrace, and shopping on site. For some rest and relaxation, visit the hot springs, and indulge in a body treatment, aromatherapy, or a body scrub. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Buffet breakfast (surcharge), bike rentals, and hot springs on site - An electric car charging station, luggage storage, and coffee/tea in the lobby Room features All guestrooms at Hakone Retreat Före have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Bidets, free toiletries, and hair dryers - Mini fridges, coffee grinders, and CD players ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,624 reviews CA $620 CA $753 total Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 865 reviews CA $365 CA $465 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews CA $283 CA $345 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/b76601e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 973 reviews CA $495 CA $628 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,307 reviews CA $415 CA $462 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 123 reviews CA $187 CA $205 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/1b1d4881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Hakone Lake Ashinoko Motohakone - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 798 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2880000/2875900/2875806/8fff9a6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yunohana Prince Hotel Ashinoyu - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 116 reviews CA $378 CA $460 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2875806&PinnedHotelID=2875806&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $262 CA $340 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 205 reviews CA $475 CA $525 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,500 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Hiking/biking trails - Hot spring - Shopping ### Family friendly - Arcade/game room - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Outdoors - Garden - On the boardwalk/promenade - Picnic area - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot spring - Hot springs open from 3:00 PM - midnight - Hot springs water temperature - 194 ºF - Public bath open from 2:00 PM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor bath (no minerals) - Separate men/women areas in public bath - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Designated smoking areas (fines apply) - Genkan (entryway) - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - CD player - MP3 dock ### Food and drink - Coffee grinder - Electric kettle - Limited room service - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests must contact the property immediately after booking with their expected arrival time. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 4500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Hot springs access available from 3:00 PM to midnight Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as NEST INN HYOSEKIKAKU NEST HAKONE HYOSEKIKAKU NEST HYOSEKIKAKU NEST HAKONE Hakone Retreat Fore Hotel Retreat Fore Hotel Retreat Fore Hotel Hakone Retreat Fore Hakone Hakone Hakone Retreat Fore Hotel Hotel Hakone Retreat Fore Hakone Retreat Fore Hakone NEST INN HAKONE NEST INN HAKONE HYOSEKIKAKU ## Frequently asked questions ### Is Hakone Retreat Före pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hakone Retreat Före? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Hakone Retreat Före on Oct 15, 2025 start from CA $377.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hakone Retreat Före? > Self parking is free at this property. ### What time is check-in at Hakone Retreat Före? > Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at Hakone Retreat Före? > Check-out is at 11:00 AM. ### Where is Hakone Retreat Före located? > Located in Sengokuhara, this spa hotel is within a 10-minute walk of Sengokuhara Onsen and Hakone Venetian Glass Museum. Sengokuhara Susuki Prairie and Pola Museum of Art are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Retreat Före Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 257 8 - Good 89 6 - Okay 32 4 - Poor 5 2 - Terrible 3 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Anwar Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were excellent. Room was clean but room was aged. ##### Anwar Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Michele Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff. ##### Michele Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jonathan May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area ##### Jonathan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Andrew Jul 11, 2025 Liked: Amenities The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you! ##### Andrew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Zhihong Jun 28, 2025 Liked: Amenities, property conditions & facilities Everthing is great except it is little far away from shopping area. ##### Zhihong Stayed 1 night in Jun 2025 ### 10/10 Excellent #### mimi Aug 14, 2025 Liked: Cleanliness, staff & service, amenities The room is old and smelly . Need to be remodel. ##### mimi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### MINE Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There were areas where you can access for different occasions, such as cafés, onsen, and relaxing library lounge. The library lounge was one of the unique places. It had a bungalow space where you could lean back and chill. Also, there were a big audio device where you could listen to music and relax. The best part though, was that they opened the cafés till 22 o'clock and the onsen till midnight! ![](https://a.travel-assets.com/ugc/hotel-reviews/1bb11ae3-aa36-4981-b0c4-cc3534d05b79-1754457400426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b66c37c5-a75d-474c-b469-7a3ca4f4d7fa-1754457400278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MINE Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Davide Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh ##### Davide Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Victoria May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A beautiful luxurious retreat! Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10! ##### Victoria Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Diane Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing. ##### Diane Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Omid Apr 17, 2025 Liked: Cleanliness, staff & service, amenities The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience. ##### Omid Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Nathan Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much. ##### Nathan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Charlotte Oct 17, 2024 Liked: Property conditions & facilities Very quiet and relaxing place ##### Charlotte Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely a retreat This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey. ![](https://a.travel-assets.com/ugc/hotel-reviews/E0593C4C1788E169AE6651B6ED522BB27428679F1743518917154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sam Feb 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight get away From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend ##### Sam Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Irwin Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night. ##### Irwin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Everett Apr 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property with beautiful surroundings. Very attentive staff. ##### Everett Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Elizabeth Oct 15, 2024 Liked: Staff & service I was a bit disappointed in the quality and condition of the rooms for the price. ##### Elizabeth Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Jordi Jul 20, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint... ##### Jordi Stayed 1 night in Jul 2024 ### 4/10 Poor #### JENNIFER Oct 15, 2023 Liked: Cleanliness Disliked: Staff & service Our least favourite stay in Japan. They do not prioritize guests for their dining, no one greeted us at check-in (we had to hike in the dark from the road up to reception). The staff were SUPER unhelpful and a bit rude. The walls in the room were peeling. Although it is on a bus route, there is not much transportation here. It was a huge disappointment and I wish we could get a refund and have stayed elsewhere., ##### JENNIFER ### 6/10 Okay #### eleni Apr 2, 2025 Liked: Cleanliness Disliked: Amenities First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money. ##### eleni Stayed 1 night in Mar 2025 ### 6/10 Okay #### Liridona Sep 10, 2025 Liked: Cleanliness, staff & service Das Personal war sehr nett aber das Hotel würde eine Renovierung gebrauchen. Der Onsen Bereich war nicht sehr ansprechend. ##### Liridona Stayed 2 nights in Sep 2025 ### 6/10 Okay #### ?? Sep 10, 2025 Liked: Cleanliness ##### ?? Stayed 1 night in Aug 2025 ### 8/10 Good #### kazuki Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 自然の中でゆっくりと過ごせる貴重な場所。 夜ご飯はルームサービスで注文したがクオリティが高く部屋にいながらも非常に満足できた。温泉もゆっくり入浴できたので総合的にも満喫できたと感じている。 ![レストラン・受付のある施設](https://a.travel-assets.com/ugc/hotel-reviews/b4f8abb4-b98f-4e4b-b1fa-98f82ea0f4d3-1756266847584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![カフェラウンジからの景色](https://a.travel-assets.com/ugc/hotel-reviews/d05d4bb1-e0b8-4460-b5fb-2b82dc810111-1756266846753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![宿泊した部屋](https://a.travel-assets.com/ugc/hotel-reviews/ff1b33c4-e9a8-475e-b24f-343bd8880442-1756266843509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![部屋からの景色](https://a.travel-assets.com/ugc/hotel-reviews/16426416-ecbf-4d49-9670-2fb3362694c9-1756266846024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kazuki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Saya Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 自然に囲まれた環境が素晴らしく、のんびりと過ごすことができました。料理もおいしかったです。 ##### Saya Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Gora Kansuiro](https://www.expedia.ca/Hakone-Hotels-Gora-Kansuiro.h15734426.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)