Title: Era Cruises - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Era Cruises Luxury cruise ship with a full-service spa and free breakfast ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/8f68d420.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/1dcad3ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden Sea Family Suite, Balcony](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/9f0fa680.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Era President Suite | Living room](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/42356e0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, Terrace](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/a8cbe308.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Era Cruises offers continental breakfast on a scenic terrace each morning. Guests can relax at the spa, enjoy kayaking, or use the 24/7 gym. Attentive staff and practical amenities like dry cleaning make this sophisticated vessel perfect for indulgent voyages. 9.2 Wonderful ## Popular amenities - Bar - Breakfast included - Gym - Laundry - Housekeeping - Room service ## Room options ### Check availability for these dates Tonight [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19877944&PinnedHotelID=19877944&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/e49d232a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite with Private Balcony ### Highlights Balcony Soundproofed Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet Hair dryer - 969 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Garden Sea Family Suite, Balcony](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/7400aa1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Sea Family Suite, Balcony ### Highlights Balcony Soundproofed Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet Hair dryer - 592 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Queen Bed and 1 Large Twin Bed ![King Terrace Suite](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/621bdbb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Terrace Suite ### Highlights Balcony Soundproofed Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet Hair dryer - 570 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/e49d232a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terrace Suite, Balcony ### Highlights Balcony Soundproofed Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet Hair dryer - 506 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed OR 2 Large Twin Beds ![Royal Suite, Terrace](https://images.trvl-media.com/lodging/20000000/19880000/19878000/19877944/b6d320ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, Terrace 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet Hair dryer - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Era-Cruises.h19877944.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Era-Cruises.h19877944.Hotel-Information) ## About the area Located in Ha Long, Era Cruises is near the airport and by the sea. Halong Bay Marina and Queen Cable Car Ocean Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tuan Chau Park and Dragon Park. Typhoon Water Park and Sun Wheel Ha Long are also worth visiting. Boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Ha Long travel guide](https://www.expedia.ca/Ha-Long.dx6055449) [View more Cruise ships in Ha Long](https://www.expedia.ca/Ha-Long-Cruise-Ships.d6055449-aaCruiseShips.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.92109%2C106.98925&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r6_t8aty7ErIZPQCVQnEX8YTRyI=) No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh ### What's nearby - Tuan Chau Beach - 7 min walk - 0.6 km - Dolphin Club - 11 min walk - 1.0 km - Tuan Chau Amphitheater - 2 min drive - 1.5 km - Ha Long Night Market - 11 min drive - 9.1 km - Halong Bay Marina - 20 min drive - 17.5 km ### Getting around - Ga Ha Long Station - 17 min drive - Haiphong (HPH-Cat Bi) - 51 min drive ### Restaurants - ‪Bunny’s - ‬8 min walk - ‪Pool Bar - ‬13 min drive - ‪nhà hàng thq - ‬8 min drive - ‪Magnolia Restaurant - ‬11 min drive - ‪onze feestboot in Halong Bay 🚢🎉 - ‬4 min drive ## About this property ### Era Cruises Luxury cruise ship by the sea At Era Cruises, you can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services. Adventurous travelers may like the fishing at this cruise ship. Treat yourself to a body treatment or a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like kayaking. Free WiFi in public areas and 2 bars are available to all guests. Other perks at this cruise ship include: - Airport pick-up service (surcharge), massage treatment rooms, and a TV in the lobby - A 24-hour front desk, luggage storage, and an elevator - Smoke-free premises, meeting rooms, and a front-desk safe - Guest reviews say great things about the helpful staff Room features All guestrooms at Era Cruises feature perks such as 24-hour room service and air conditioning, in addition to amenities like safes and sound-insulated walls. More conveniences in all rooms include: - Jetted tubs, bidets, and free toiletries - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Executive Suite | Terrace/patio](https://images.trvl-media.com/lodging/90000000/89270000/89265400/89265330/6a3fef77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M'Gloria Cruise Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 19 reviews CA $339 CA $385 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=89265330&PinnedHotelID=89265330&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/94000000/93200000/93195800/93195748/728fbbd8_edited_eb16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catherine Cruises Ha Long - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 21 reviews CA $533 CA $605 total includes taxes & fees Oct 1 - Oct 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=93195748&PinnedHotelID=93195748&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed, Private Pool](https://images.trvl-media.com/lodging/95000000/94640000/94636400/94636329/f64972f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hermes Cruises Ha Long - 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Oct 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=97310550&PinnedHotelID=97310550&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, Terrace](https://images.trvl-media.com/lodging/22000000/21340000/21338500/21338411/c928fc59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mon Chéri Cruises Bai Chay - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 85 reviews CA $458 CA $526 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=21338411&PinnedHotelID=21338411&HadPinnedHotel=true®ionId=-1&adults=2) ![Lotus Suite Room With Balcony | View from room](https://images.trvl-media.com/lodging/39000000/38630000/38628800/38628710/6866a12e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verdure Lotus Luxury Cruise on Lan Ha Bay Ha Long - Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 2 reviews CA $307 CA $348 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=38628710&PinnedHotelID=38628710&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/101000000/100150000/100145800/100145792/663e9a01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Pioneers Halong Bay Cruise 1 Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 55 reviews CA $505 CA $577 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=100145792&PinnedHotelID=100145792&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM - Area shuttle (surcharge) up to 160 km - Cruise terminal shuttle (surcharge) - Limited onsite parking ### Food and drink - Free continental breakfast available daily 6:00 AM to 7:00 AM - 2 bars/lounges - A restaurant ### Things to do - 24-hour gym - Fishing - Full-service spa - Kayaking - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Terrace ### Full-service spa - Couples treatment rooms - Facials - Treatment room ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Jetted bathtub - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 11:30 AM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before 9:30 AM ### Special check-in instructions Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00 We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 940000 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Only registered guests are allowed in the guestrooms ### Property is also known as Era Cruises Boat Hai Phong Era Cruises Hai Phong Era Cruises Cruise Era Cruises Ha Long Era Cruises Cruise Ha Long ## Frequently asked questions ### Is Era Cruises pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Era Cruises? > As of Sept 30, 2025, prices found for a 1-night stay for 2 adults at Era Cruises on Oct 4, 2025 start from CA $428.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hai-Phong-Hotels-Era-Cruises.h19877944.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Era Cruises? > Limited spots are available. ### What time is check-in at Era Cruises? > Check-in start time: 11:30 AM; Check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Era Cruises? > Check-out is at 9:30 AM. ### Does Era Cruises provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel. A fee of VND 940000 per vehicle applies. ### Where is Era Cruises located? > This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Era Cruises Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 66 8 - Good 13 6 - Okay 10 4 - Poor 1 2 - Terrible 2 ### 8.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Ana Aug 8, 2025 The boat is very nice and the staff is amazing We had a beautiful suite tga ##### Ana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Pawel Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing cruise, huge cabins, superb food ##### Pawel Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Steve Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The surrounding areas of ha longbay are beautiful. The staff were great. ##### Steve Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Scott Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent cruise with attentive crew. Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights. ![](https://a.travel-assets.com/ugc/hotel-reviews/03027849336C4D58CC6ECB7208D4C27571DE897C1723023488444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Scott Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Yan Feb 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staffs. ##### Yan Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Michael Feb 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip ##### Michael Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### john May 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very pleasant cruise on Era Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise ##### john Stayed 1 night in May 2023 ### 10/10 Excellent #### Grant May 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable ##### Grant Stayed 1 night in May 2023 ### 10/10 Excellent #### michael Jun 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic boat Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend ##### michael Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Miho Jan 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect for us. Especially, The crews are so nice! We had great time. Thank you. ##### Miho ### 8/10 Good #### Ward Sep 8, 2023 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Good Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager. ##### Ward Stayed 1 night in Sep 2023 ### 10/10 Excellent #### lingyun Feb 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Era Cruises is Good Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly. ##### lingyun Stayed 1 night in Feb 2023 ### 10/10 Excellent #### James Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice ##### James Stayed 1 night in Jun 2023 ### 6/10 Okay #### Rosanna Sep 3, 2023 Liked: Staff & service, property conditions & facilities Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement. ##### Rosanna Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Sameer May 13, 2023 Liked: Cleanliness, staff & service Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding. ##### Sameer ### 8/10 Good #### Ajay Aug 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good experience Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection. ##### Ajay Stayed 1 night in Aug 2023 ### 6/10 Okay #### Cordelia May 4, 2023 Disliked: Property conditions & facilities Just ok. Pictures are not accurate. Service is good ##### Cordelia Stayed 1 night in May 2023 ### 10/10 Excellent #### Lauren Jul 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing 2 nights on the cruise. The staff was incredibly friendly and helpful. Our cruise director Jimmy and Henry were so helpful and remembered our names! They were always so helpful with my peanut allergy telling me what I couldn’t eat and making me a nut free option. The entire serving staff was so friendly, we can’t say enough good things about the cruise. Our room was huge and beautiful. Would definitely recommend! ##### Lauren Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### ZOHAR Oct 6, 2023 Liked: Cleanliness, staff & service, room comfort #### Great fun on the Era boat! The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation. ##### ZOHAR Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Arthur Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it ##### Arthur Stayed 1 night in Jul 2023 ### 8/10 Good #### Waka Jun 13, 2023 Liked: Staff & service I found two cockroaches in my room. It was awful. ##### Waka Stayed 1 night in Jun 2023 ### 6/10 Okay #### cindy Sep 17, 2024 The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible. ##### cindy Stayed 1 night in Sep 2024 ### 6/10 Okay #### Sydney Sep 21, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare. ##### Sydney Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Candice Mar 11, 2025 ##### Candice Stayed 1 night in Mar 2025 ### 4/10 Poor #### Verified traveller Feb 12, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Nem de longe um Cruzeiro de luxo Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos. A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si. ##### Verified traveller Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel L'Oie des neiges](https://www.expedia.ca/Quebec-Hotels-Hotel-LOiseliere-Levis.h4521162.Hotel-Information) > > [Hotels in Santa Monica](https://www.expedia.ca/Santa-Monica-Hotels.d3220.Travel-Guide-Hotels) > > [Hotels in Lagos](https://www.expedia.ca/Lagos-Hotels.d2115.Travel-Guide-Hotels) > > [Alma Resort Cam Ranh](https://www.expedia.ca/Nha-Trang-Hotels-Alma-Resort.h45773013.Hotel-Information) > > [Signature Halong Cruise](https://www.expedia.ca/Ha-Long-Hotels-Signature-Halong-Cruise.h8416493.Hotel-Information) > > [Montecassino Hotel and Event Venue](https://www.expedia.ca/Toronto-Hotels-Montecassino-Hotel-And-Event-Venue.h10331.Hotel-Information) > > [Radisson Blu Vancouver Airport Hotel & Marina](https://www.expedia.ca/Vancouver-Hotels-Pacific-Gateway-Hotel.h28000.Hotel-Information) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Breezes Resort Bahamas All Inclusive](https://www.expedia.ca/Nassau-Hotels-Breezes-Resort-Bahamas.h173653.Hotel-Information) > > [Waikiki Beach Marriott Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Waikiki-Beach-Marriott-Resort-Spa.h5306.Hotel-Information) > > [ALFIT HOTEL & BAR AKASAKA](https://www.expedia.ca/Tokyo-Hotels-Hotel-REX.h35561762.Hotel-Information) > > [Hotels in Camrose](https://www.expedia.ca/Camrose-Hotels.d6139539.Travel-Guide-Hotels) > > [Hotels in Birmingham](https://www.expedia.ca/Birmingham-Hotels.d602981.Travel-Guide-Hotels) > > [MarriottHotelsResorts Hotels in Sandbanks](https://www.expedia.ca/Sandbanks-Hotels-Marriott-Hotels-Resorts.0-0-d6337080--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Topas Ecolodge](https://www.expedia.ca/Sa-Pa-Hotels-Topas-Ecolodge.h2922248.Hotel-Information) > > [Hotels in Osaka](https://www.expedia.ca/Osaka-Hotels.d179897.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [WestJet Saskatoon (YXE) to Edmonton (YEG) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-john-g-diefenbaker-intl-to-edmonton-intl/ws/yxe/yeg) > > [Flights from Ottawa (YOW) to Narita (NRT)](https://www.expedia.ca/lp/flights/yow/nrt/ottawa-to-tokyo) > > [Flights from Winnipeg (YWG) to Lapu-Lapu (CEB)](https://www.expedia.ca/lp/flights/ywg/ceb/winnipeg-to-cebu) > > [Flights from Windsor (YQG) to Barcelona (BCN)](https://www.expedia.ca/lp/flights/yqg/bcn/windsor-to-barcelona) > > [Porter Airlines Montreal (YUL) to Toronto (YTZ) flights](https://www.expedia.ca/lp/flight-routes/porter-airlines-from-pierre-elliott-trudeau-intl-to-billy-bishop-toronto-city/pd/yul/ytz) > > [Flights from Edmonton (YEG) to London (LHR)](https://www.expedia.ca/lp/flights/yeg/lhr/edmonton-to-london) > > [Flights from Saskatoon (YXE) to San José (SJO)](https://www.expedia.ca/lp/flights/yxe/sjo/saskatoon-to-san-jose) ### Cruise > [Carnival Cruises](https://www.expedia.ca/Carnival-Cruise-Lines.cCV.Cruise-Line-Info) ### Packages > [Skagit Valley Casino](https://www.expedia.ca/Skagit-Valley-Casino-Burlington.d553248621532651126.Vacation-Attraction) ### General > [Visit Latvia](https://www.expedia.ca/Latvia.dx97)