Title: Tuan Chau Resort Ha Long - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3508838&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tuan Chau Resort Ha Long Travelers can soak up poolside sunshine or venture to Ha Long Night Market, while enjoying convenient perks like airport shuttles and attentive concierge assistance ## Photo gallery for Tuan Chau Resort Ha Long ![Outdoor pool, pool umbrellas, sun loungers - Tuan Chau Resort Ha Long (Ha Long)](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/1721a56b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cafe - Tuan Chau Resort Ha Long (Ha Long)](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/0d7db1e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Tuan Chau Resort Ha Long (Ha Long)](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/3a3a18de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - indoor - Tuan Chau Resort Ha Long (Ha Long)](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/95b7558a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Tuan Chau Resort Ha Long (Ha Long)](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/c5821404.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tuan Chau Resort Ha Long offers a family-friendly getaway near Tuan Chau Beach. Relax on the private shoreline with free cabanas, visit the sauna, and dine at two restaurants serving international dishes. Guests consistently praise the helpful multilingual staff. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3508838&PinnedHotelID=3508838&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Pine Hill Twin Room ![Pine Hill Twin Room](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/391a6c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pine Hill Twin Room 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 388 sq ft - Hill view - Sleeps 3 - 2 Twin Beds ### View all photos for Promenade Double Room ![Promenade Double Room](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/12bc3eb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promenade Double Room ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 431 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Twin Room with Beach Access ![Twin Room with Beach Access](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/w3498h2329x2y2-9f5ccd67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Beach Access ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 452 sq ft - Resort view - Sleeps 4 - 2 Twin Beds ### View all photos for Pine Hill Double Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/d0f7a9e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pine Hill Double Room ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 388 sq ft - Hill view - Sleeps 4 - 1 Double Bed ### View all photos for Double Room with Beach Access ![Double Room with Beach Access](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/w3494h2329x6y5-ae05ecb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Beach Access ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 452 sq ft - Resort view - Sleeps 4 - 1 Double Bed ### View all photos for Promenade Twin Room ![Promenade Twin Room](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/851cebde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promenade Twin Room ### Highlights Furnished balcony Soundproofed Air conditioning TV Renovated in 2025 Blackout drapes/curtains Private bathroom Bathrobes - 431 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Superior Double Pine Hill View Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/38380224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Pine Hill View Room - Sleeps 2 ### View all photos for Promenade Double Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/9fe46cfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promenade Double Room - Sleeps 2 ### View all photos for Premium Beachfront Queen Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/w657h437x3y3-fdcee4e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Beachfront Queen Room - Sleeps 2 ### View all photos for Promenade Twin Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/bdda57d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promenade Twin Room - Sleeps 2 ### View all photos for Superior Twin Pine Hill View Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/b4762236.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Pine Hill View Room - Sleeps 2 ### View all photos for Premium Beachfront Twin Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/4000000/3510000/3508900/3508838/w653h434x4y3-2984a1d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Beachfront Twin Room - Sleeps 2 ### Deluxe Double Room - Sleeps 2 ### Double Room With Beach Access - Sleeps 3 ### Deluxe Twin Room - Sleeps 2 ### Twin Room With Beach Access - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Tuan-Chau-Resort-Halong.h3508838.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Tuan-Chau-Resort-Halong.h3508838.Hotel-Information) ## About the area Located in Ha Long, Tuan Chau Resort Ha Long is in the entertainment district and on a private beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tuan Chau Beach and Bai Chay Beach. Traveling with kids? Don't miss Dragon Park. Spend some time exploring the area's activities, including whale-watching. [Visit our Ha Long travel guide](https://www.expedia.ca/Ha-Long.dx6055449) [View more Resorts in Ha Long](https://www.expedia.ca/Ha-Long-Resort-Hotels.d6055449-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.92827%2C106.99232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2jbaflJ_siNf0iLdWLesfYMaSDk=) Tuan Chau, Ha Long, Quang Ninh, 200000 ### What's nearby - Dolphin Club \- 5 min walk \- 0.5 km - Tuan Chau Beach \- 8 min walk \- 0.7 km - Tuan Chau Park \- 2 min drive \- 1.5 km - Ha Long Night Market \- 13 min drive \- 7.7 km - Halong Bay Marina \- 28 min drive \- 17.9 km ### Getting around - Ga Ha Long Station - 13 min drive - Haiphong (HPH-Cat Bi) - 47 min drive ### Restaurants - ‪Bunny’s - ‬9 min walk - ‪Phở Gà Tứ Giáp - ‬9 min drive - ‪nhà hàng thq - ‬6 min drive - ‪Ẩm Thực Làng Chài Hạ Long - ‬10 min drive - ‪Pool Bar - ‬11 min drive ## About this property ### Tuan Chau Resort Ha Long Upscale family-friendly resort renovated in 2025 and located near Tuan Chau Beach Located close to Ha Long Night Market, Tuan Chau Resort Ha Long provides an airport shuttle, a terrace, and a garden. With amenities like a private beach and free beach cabanas, this resort is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), concierge services, and a TV in the lobby - A front-desk safe, a 24-hour front desk, and tour/ticket assistance Room features All 221 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and sound-insulated walls. More conveniences in all rooms include: - Designer toiletries, showers, and hair dryers - 32-inch TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92880000/92877300/92877288/57336578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yen Residences Halong Bai Chay - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 18 reviews CA $39 CA $45 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=92877288&PinnedHotelID=92877288&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/108000000/107280000/107270200/107270143/48d23722.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Way Hotel Ha Long Ha Long - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 5 reviews CA $36 CA $42 total includes taxes & fees Jan 31 - 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Pool - Kitchen - Pet friendly - Parking included 10 Exceptional 1 review CA $66 CA $75 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=111770362&PinnedHotelID=111770362&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108450000/108444300/108444235/02418285.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalow HTC Tuan Chau Ha Long - Parking included - Free WiFi - Air conditioning - Laundry 2.0 1 review CA $56 CA $63 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=108444235&PinnedHotelID=108444235&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge ### Restaurants on site - Tuan Chau Culinary Garden - Tuan Chau Lagenda ### Things to do - Children's pool - Outdoor pool - Playground - Sauna - TV in common areas ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Free beach cabanas - Garden - In a national park - On a private beach - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas - Renovated entire property - May 2025 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification or passport. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 630000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: VND 630000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Paz Resort Halong Tuan Chau Island Holiday Villa Halong Tuan Chau Island Holiday Villa Hotel Tuan Chau Island Holiday Villa Hotel Halong Tuan Chau Island Holiday Villa Halong Bay Hotel Halong Bay Tuan Chau Island Holiday Villa Halong Bay Hotel Paz Halong Paz Resort Paz Resort Ha Long Paz Resort Paz Ha Long Resort La Paz Resort Ha Long Ha Long La Paz Resort Resort La Paz Resort Ha Long Resort La Paz Resort Tuan Chau Island Holiday Villa Paz Tuan Chau Island Holiday Villa Halong Bay La Paz Resort Tuan Chau Resort Halong Tuan Chau Ha Long Ha Long Tuan Chau Resort Ha Long Resort Tuan Chau Resort Ha Long Ha Long Tuan Chau Resort Ha Long Resort Ha Long ## Frequently asked questions ### Does Tuan Chau Resort Ha Long have a pool? ### How much does it cost to stay at Tuan Chau Resort Ha Long? ### Is Tuan Chau Resort Ha Long pet-friendly? ### How much is parking? ### What time is check-in at Tuan Chau Resort Ha Long? ### What time is check-out at Tuan Chau Resort Ha Long? ### Does Tuan Chau Resort Ha Long provide a shuttle to the airport? ### Where is Tuan Chau Resort Ha Long located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tuan Chau Resort Ha Long Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 17 8 - Good 16 6 - Okay 13 4 - Poor 4 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### CHOI Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location Room was big with nice view Nicw beach for sunbathing ##### CHOI Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Emma Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, including the security team, were so kind and always ready to help, which made my stay really enjoyable. Even though there’s some construction going on, I can’t wait to see how everything turns out once it’s done! ##### Emma Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Michael Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is exceptionally kind and always willing to assist, including the security team, who were very helpful. It was a truly delightful experience. While there is some ongoing construction, I look forward to seeing the improvements once it's completed! ##### Michael Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Aiko Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort has a peaceful, cool atmosphere that's perfect for relaxing. The rooms are new and spotless, which made my stay very comfortable. What I loved most was waking up and just taking a few steps to the beach for some sunbathing. It's incredibly convenient! ##### Aiko Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Emma Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet rooms with fresh air and greenery all around The beach is clean and beautiful The staff are friendly and enthusiastic, even though we had some difficulty communicating ##### Emma Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Jung Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, comfortable stay in secluded private area. The rooms were clean, there was a great air con, the beach side villa rooms had a view of the archipelago through the palm trees, dinner was reasonably priced for a resort, poolside towel provision, porter service, lovely stroll along the beach with beach bars with a great vibe. Breakfast had decent options with a chef to make omelettes. We were able to check in early even though we didn’t prearrange with no fuss at all. Friendly staff. ##### Jung Stayed 1 night in Aug 2024 ### 6/10 Okay #### Emma Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If this is your first time visiting Viet Nam, please read: As our first time in Viet Nam, we did not know what to expect. We saw Tuan Chau and thought a beach front resort would be really fun. That being said, Tuan Chau island itself is very limited. There is few dining options, few shopping areas, and overall it doesn’t encapsulate the culture as well as we would have expected. The hotel itself was very nice, the rooms were spacious and clean, the pool was very nice - the beach however is not the cleanest, the water is dirty, and I would not recommend this resort for a “beach” vacation. That being said the hotels proximity to the Marina made for an easy transfer for our boat tour. I’ve seen some reviews saying the staff didn’t speak English well; we managed well enough with basic phrases and google translate. The staff was very kind and accommodating to the best of their ability. If you are expecting everyone to know English in a foreign country…. I think you have some personal reflection to do before traveling. Overall, the hotel was nice, but as my first time in Viet Nam I would not recommend staying here. I definitely want to go back and actually stay in Hanoi. But our boat tour through Ha Long bay was a MUST! Definitely make sure to do a boat through Ha Long Bay. And if this isn’t your first time in Viet Nam, you’ve already experienced the culture, and you’re just looking for a nice hotel with a pool and a good view, this is a great choice. ##### Emma Stayed 4 nights in May 2024 ### 10/10 Excellent #### Cameron Feb 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, we are here during the off season while most places on the island are closed, the grounds are beautifully manicured, the building is gorgeous! ##### Cameron Stayed 1 night in Feb 2023 ### 10/10 Excellent #### David Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is very good and high quality! ##### David Stayed 1 night in Aug 2024 ### 10/10 Excellent #### kashish Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location of property is excellent. Just next to the beach. The place has less staff so everything takes long time. They should also get more vegetarian food options. ##### kashish Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Georgina Nov 14, 2025 Liked: Cleanliness Disliked: Amenities The hotel itself is very clean and modern inside however we arrived at 9:30pm and were told the restaurant closed at 10pm. We checked in and went upstairs to the restaurant at 9:35pm and were told we were too late and there was no food, there is no food around the property so that was a bit unfortunate. As we had messaged ahead multiple times informing reception the time we were arriving it would have been kind to have left something for guests to have on arrival, even a banana… Be warned the ‘Pine Hill’ rooms are up lots of steps with no lift, the security did help carry the bag without any complaints and he was extremely helpful but it would be hard without help. Check out is a nightmare as they have to send someone to check your room and ensure you haven’t ‘stolen’ anything, they tried to take 1m VND on check in as a deposit but I had read reviews that they charge for silly things such as shampoo on towels so refused and offered credit card which they didn’t want - doubtful you’d get your full deposit back so be cautious. It is very convenient if you’re arriving for a night before your HaLong Bay cruise which we were and the Grabs are super quick to arrive and take you to the port. There isn’t much they would have to do to up the standard of this hotel and improve their ratings, it’s a shame as the hotel itself is lovely inside and its pool area looks beautiful. ##### Georgina Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Debbra Aug 18, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities This property only catered for the local or asian market, absolutely not the western market ##### Debbra Stayed 7 nights in Aug 2024 ### 2/10 Terrible #### Chris May 13, 2025 Disliked: Staff & service, property conditions & facilities #### Worst place we have stayed in years. Firstly Tuan Chau island is an unfinished wasteland. 98% of people have the right idea, arrive by coach take a cruise and leave again by coach as soon as theyre off the boat. Theres no public restaurants, everywhere is damaged or half finished the theme park on the island looks like a Walking Dead set. As for this hotel, the private beach is across a road and any anyone can use it, there are no open rwstaurants at the hotel only a breakfast room, the loinge is an empty (no furniture) undecorated room, the bar doesnt exist, there is nowhere in the day tome or evening to get food or even a bottle of water. There is another pool being built adjacent to the existing all of the current pool is covered in dust and dirt and workers are drilling and cutting from 0700 each day. You have to walk through this building site to get to the beach (which isnt worth going to, has no beds or chairs ahd the couple of shack bars alongnthere are run down or abandoned. ##### Chris Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Romain Dec 24, 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Hotel en travaux attention !!! Hotel en travaux, sans piscine ! nous etions les seuls dans l'hotel !!! ##### Romain Stayed 1 night in Dec 2024 ### 6/10 Okay #### Ramalingam Aug 7, 2024 Liked: Staff & service, amenities . ##### Ramalingam Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Karine Apr 3, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Établissement propre Hôtel très agréable avec une magnifique piscine, les chambres sont spacieuses et très propres. Seul bémol il est compliqué de se faire comprendre par le personnel qui ne parle que très peu anglais… ##### Karine Stayed 1 night in Apr 2024 ### 6/10 Okay #### Julie Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fint ophold Vi boede en nat på dette hotel inden vi skulle på et cruise på Halong Bay. Det var lavsæson på Tuan Chau, og vi var næsten de eneste som boede på hotellet. Receptionen opdraderede derfor også vores værelse, hvilket var pænt af dem. Ellers var det meget tom og stille i området, hvor vi boede. ##### Julie Stayed 1 night in Feb 2024 ### 4/10 Poor #### Ani Jun 22, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Terrible damp deserted bedbugs ##### Ani Stayed 1 night in Mar 2020 ### 6/10 Okay #### Kyia Feb 22, 2020 Disliked: Cleanliness #### Meh.. A/C didn’t work. Tub had all these great features...that didn’t work. Only one shower door. Bathroom not that clean. ##### Kyia Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rauhallinen, Lähellä laiva terminaali josta pääsee helposti Halon Bayn risteilylle. Huvipuistoja ja muuta viihdettä on ainakin tulossa alueelle. Vesi meressä aika kylmää tähän aikaan vuodesta joten uimaan ei tohtinut oikein mennä. Rannat ja kaupunki yllättävän siistit. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Yu-Lin Jan 4, 2020 Liked: Cleanliness, staff & service, room comfort #### Great It is great . The problem is the facility is a little bit old ##### Yu-Lin Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jan 1, 2020 Liked: Staff & service, room comfort #### Lackluster A little outdated place with very friendly staff. The room was big, but could use a touchup to bring it back to its full potential. The location is great as it's a quick walk to the beach and pier. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Francis Dec 12, 2019 Liked: Staff & service Disliked: Property conditions & facilities #### Baisser vos attentes Reserver pour 3 nuits..nous avons quitter apres seulement 1 nuit.. moissisures sur les murs.. nous avons changer de chambre.. ils nous ont laisser 3 choix..le restaurant est OK... la plage et la vue est super.. pas d equipements sur la plage pour y passer un bon moment... l hotel a besoin d une serieuse mise a jour.. le personnel etait super et tres aidant malgre les outils qu on leur mets a disposition... tres peu de restaurant dans les environs .. a noter sejour en decembre 2019... des renovations sont en cours... donc comme mon titre...baisser vos attentes... ##### Francis Stayed 2 nights in Dec 2019 ### 6/10 Okay #### ByoungJik May 12, 2019 Liked: Staff & service #### 그럭저럭 있다 갈만한곳 음 전반적으로 너무오래된 느낌 이들고 방생태도 생각보다 너무 안좋았음... 혼자 조용히 지내고지하신분들은 좋을수도있으나 그렇지안는 분은 비추임 그리고 조식은 정말 별로임... 리조트주변은 아무것도없어서 볼것이없음.... ##### ByoungJik Stayed 3 nights in May 2019 ### 8/10 Good #### Verified traveller Mar 25, 2019 Liked: Cleanliness, staff & service, room comfort Once a very nice hotel is going through some improvement work and excavators were working through the day. Staff is friendly. Initially we were charged extra but once the booking came through the next day we were refunded with apology. ##### Verified traveller Stayed 1 night in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Alma Resort Cam Ranh](https://www.expedia.ca/Nha-Trang-Hotels-Alma-Resort.h45773013.Hotel-Information) > > [Sun Peaks Lodge](https://www.expedia.ca/Kamloops-Hotels-Sun-Peaks-Lodge.h1639819.Hotel-Information) > > [Signature Halong Cruise](https://www.expedia.ca/Ha-Long-Hotels-Signature-Halong-Cruise.h8416493.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Dakota Dunes Resort](https://www.expedia.ca/Dakota-Dunes-Resort.h55373967.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista](https://www.expedia.ca/Orlando-Hotels-SpringHill-Suites-By-Marriott-Orlando-Theme-ParksLake-Buena-Vista.h23412221.Hotel-Information) > > [Hotels in Royal Oak](https://www.expedia.ca/Royal-Oak-Hotels.d6448.Travel-Guide-Hotels) > > [Hilton Munich City](https://www.expedia.ca/Munich-Hotels-Hilton-Munich-City.h16226.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [Sheraton Cavalier Saskatoon Hotel](https://www.expedia.ca/Saskatoon-Hotels-Sheraton-Cavalier-Saskatoon-Hotel.h25210.Hotel-Information) > > [Philadelphia Marriott Downtown](https://www.expedia.ca/Philadelphia-Hotels-Philadelphia-Marriott-Downtown.h9654.Hotel-Information) > > [Topas Ecolodge](https://www.expedia.ca/Sa-Pa-Hotels-Topas-Ecolodge.h2922248.Hotel-Information) > > [All Inclusive Resorts and Hotels in San Andrés y Providencia](https://www.expedia.ca/Destinations-In-San-Andres-Y-Providencia-All-Inclusive-Hotel.0-0-d6226974-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Granby](https://www.expedia.ca/Granby-Hotels.d8020.Travel-Guide-Hotels) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) ### Flights > [Flights from Richmond (YVR) to Missoula (MSO)](https://www.expedia.ca/lp/flights/yvr/mso/vancouver-to-missoula) > > [Flights from London (YXU) to Palm Springs (PSP)](https://www.expedia.ca/lp/flights/yxu/psp/london-to-palm-springs) > > [Flights from Kamloops (YKA) to Medicine Hat (YXH)](https://www.expedia.ca/lp/flights/yka/yxh/kamloops-to-medicine-hat) ### Activities ### Packages > [Fathom Five National Marine Park](https://www.expedia.ca/Fathom-Five-National-Marine-Park-Northern-Bruce-Peninsula.d6089591.Vacation-Attraction) ### General