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Home2 Suites by Hilton Gulfport I-10 – Avis

3 out of 5
Home2 Suites by Hilton Gulfport I-10
15600 Daniel Boulevard, Gulfport, MS

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 290 avis sur 470." "
Note de 8 – Bien, d’après 92 avis sur 470." "
Note de 6 – Acceptable, d’après 41 avis sur 470." "
Note de 4 – Médiocre, d’après 23 avis sur 470." "
Note de 2 – Terrible, d’après 24 avis sur 470." "

8,6/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Charlene

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very helpful and professional
Séjour de 2 nuits en avril 2024
Tyler B. a répondu le 15 mai 2024
Charlene,Thank you for the review! We are thrilled to hear that you enjoyed your stay and the hospitality of all of our staff. We hope to see you again soon!

8/10 – Bien

Ronald

Voyage en famille avec de jeunes enfants, Voyage en famille
Upon arrival the front door was broken. Your personnel was talking among themselves and not noticing me at the door until i beat on the door. After getting in and moving up to check in no one said hello go to hell or anything else while standing in front of them talking to each other. Finally I was checked in and made a recommendation that they make a makeshift sign and let customer to lift up on the door handle yo get in. Having been in business for 37 years ,stop what your doing recognize your customer and welcome him/ her first. Then let them know you will be right with them. Just a suggestion.
Séjour de 2 nuits en avril 2024
Tyler B. a répondu le 3 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your arrival experience. I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

10/10 – Excellent

Robert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was wonderful and the staff was so friendly and helpful.
Séjour de 1 nuit en avril 2024
Tyler B. a répondu le 27 avr. 2024
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at Home2 Suites by Hilton, Gulfport, MS. We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Kim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay!
Séjour de 1 nuit en mars 2024
Tyler B. a répondu le 27 avr. 2024
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at Home2 Suites by Hilton, Gulfport, MS. We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Bee Smart

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love it! Will stay again
Séjour de 1 nuit en avril 2024
Tyler B. a répondu le 27 avr. 2024
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at Home2 Suites by Hilton, Gulfport, MS. We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Sydney

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Extra clean
Séjour de 1 nuit en avril 2024
Tyler B. a répondu le 27 avr. 2024
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at Home2 Suites by Hilton, Gulfport, MS. We look forward to welcoming you back to our hotel in the future.

8/10 – Bien

James

Séjour de 1 nuit en mars 2024
Tyler B. a répondu le 27 avr. 2024
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at Home2 Suites by Hilton, Gulfport, MS. We look forward to welcoming you back to our hotel in the future.

4/10 – Médiocre

Emily

Voyage en famille, Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement
The bathroom was not clean. Shower had mold. Refrigerator was loud and made sleep difficult.
Séjour de 2 nuits en mars 2024

2/10 – Terrible

Dannee

Points faibles : Propreté
Check in took way too long, staff was not very friendly or communicative of issues. Room was not very clean, refrigerator was making loud unusual noises. Hide a bed was bad even for a hide a bed. Manager didn’t respond to questions or complaints.
Séjour de 2 nuits en mars 2024

2/10 – Terrible

shekinah

Séjour de 1 nuit en février 2024

2/10 – Terrible

Renee

Séjour de 1 nuit en février 2024

10/10 – Excellent

Brittany

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was Great!!!
Séjour de 2 nuits en février 2024

10/10 – Excellent

Roger

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Debbie a répondu le 13 févr. 2024
Roger, Thank you for selecting our Home2 Suites in Gulfport as your home away from home. We are that we meet your expectations. When your travel plans bring you back to Gulfport, we hope you will once again select the Home2 Suites as your home away from home.

8/10 – Bien

Udina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall stay good
Séjour de 2 nuits en janvier 2024
Debbie Harmon a répondu le 1 févr. 2024
Udina, Thank you for selecting the Home2 Suites as your home away from home. Creating an experience that exceeds your expectations is our team's goal. We hope when your travel plans bring you back to Gulfport that you will once again select the Home2 suites as your home away from home.

6/10 – Acceptable

Rachel

Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté
The hotel was not very clean. I was there for a week and they change towels and make beds every other day, but never once cleaned my floors. Also, the shower was pretty dirty and never got cleaned. My biggest problem was a noise complaint. I called at 12:30 due to a loud party going on next door and in the hall. The guy working said they had received multiple noise complaints and that he could just come up and check, but couldn’t do anything. When I called again at 1:45 he said that he hoped the morning manager would catch them. At 7??? The morning manager was nice and said that they had received multiple complaints, and gave me details about others complaints. He apologized and said he’d talk to the night manager about how to handle it in the future. When I checked out the GM was there. When I mentioned it, she said I was the only one who had complained and no one wrote it down in the book. The fact that she lied to my face and took no accountability for it was ridiculous. I will need to stay in another long-term property in a few months and will not stay there again. Luckily there is another long stay hotel directly next door and will just stay there.
Séjour de 6 nuits en janvier 2024
Debbie a répondu le 11 janv. 2024
Rachel, Thank you for selecting the Home2 Suites as your home away from home. Thank you for taking the time to let our team know of your issues. Your comments have created training opportunities for the young team. We will be completing a renovation of our all guest rooms and commercial areas during the first quarter of 2024. Unfortunately, our team was never able to determine the source of the noise. We hope when your travel plans bring you back to the Mississippi Gulf Coast that you will once again select the Home2 Suites as your home away from home.

8/10 – Bien

FABIAN RENE

Points forts : Propreté
Points faibles : Confort de la chambre
Todo bien excepto cama y wc
Todo bien y muy buen desayuno. “Cama muy aguada” con “ropa” de cama no adecuada para el tamaño de la misma y de muy baja calidad. El wc “tira” agua y el asiento muy flojo.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Lillian

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good stay. Kitchener is very convenient. Staff at check in was a young guy. Very polite and efficient. At check out a lady also very nice and great. We got two dogs and the area for pet release has grass and bags with trash cans. Very nice stay. Comfortable beds. Pillow a little too puffy for me but all good. We will be back.
Séjour de 1 nuit en décembre 2023
Debbie a répondu le 11 janv. 2024
Lillian, Thank you for selecting our hotel for your stay during the holidays. I am happy that you were able to bring your two dogs with you. We will be working to create another great stay for you and your pets.

4/10 – Médiocre

Amanda

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Would not recommend!
When I got to the hotel, I stood at the counter for 5 minutes before I decided to call the front desk, hoping someone would come out and see me. I called the hotel 10 times in a row before a man came out to see that a customer was standing there. He did not apologize, but rather asked, “Checking in?” I got off the elevator and the carpet while walking to my room was disgusting — stains everywhere, food particles — it looked like it hadn’t been vacuumed or the carpet cleaned in months. I got into my room and it smelled extremely musty. There were stains on the couch and the comforter. I ended up calling to request a refund and did not even take my coat off. I felt disgusting when leaving the hotel room. I would not recommend this hotel to anyone. The only plus is it is pet-friendly, but they need to deep clean the hallways regularly and need to ensure the rooms are clean.
Séjour de 2 nuits en novembre 2023
Debbie a répondu le 17 nov. 2023
Thank you selecting the Home2 Suites as your home away from home. I am disappointed to read your comments and have shared your review with the team. Currently our fourth floor is under renovation to include carpet and wall finishes in the guest rooms and corridors. The remaining floors will be completed in the first quarter of 2024. I hope when your travel plans bring you back to Gulfport that you will consider the Home2 Suites.

8/10 – Bien

Teressa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overall great 2 night stay. Only complaint is the pull out bed wasn’t comfortable according to my teenage daughter. Will stay again and bring a memory foam mattress pad next time to try
Séjour de 2 nuits en novembre 2023

6/10 – Acceptable

Lisa

Points faibles : Propreté
We generally stay at Home 2 Suites when we travel, we were very disappointed with the cleanliness of this hotel, the carpet was badly stained throughout the hotel, hotel didnt not reflect the cleanliness we have grown to expect while traveling. The location was great, easy to access and close to several eateries.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

TeMarcus

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
A great stat
Great stay but I did see hair in the bathroom sink and floor of the bathroom. Something that could be easily missed and I understand
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Cynthia

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay!
Our stay was very comfortable and staff was wonderfully friendly.
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Mindy

Séjour de 1 nuit en octobre 2023
Debbie Harmon a répondu le 17 oct. 2023
Mindy, Thank you for selecting the Home2 Suites Gulfport as your home away from home. I am disappointed that we did not meet your expectations. Our hotel will be completing a renovation this fall. We hope when your travel plans bring you back to Gulfport that you will once again select the Home2 Suites as your home away from home.

8/10 – Bien

Elera

Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Misty

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very nice. Room was very clean. It was walking distance to restaurants
Séjour de 2 nuits en octobre 2023

6/10 – Acceptable

Linda

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Billy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, curtious
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Shannon

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The carpet in the hallways was very stained. The hotel was updated somewhat but not in every area. We didn’t have hot water so we had to change rooms. The breakfast was good.
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

kizie

Points forts : Service et personnel
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Gerry, Moss Bluff

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice, comfortable, quiet…need better or more breakfast options
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Charisma

Voyage de couple
Points forts : Commodités
It was a great experience mostly. I tend to clean my room a bit with wipes and checking for bed bugs and I noticed some hairs around the toilet seat which was gross but easily handled by me. I know the room turnover can be quick but for the most part everything was clean and efficient. The service was wonderful though and the area was quiet but close to everything.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Leola

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Josephine W.

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The associate that checked us in her name was Katie she was excellent and very knowledgeable and the gentleman that worked the morning shift was very nice
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Nancy

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en août 2023

2/10 – Terrible

Kendra

Points forts : Service et personnel
Points faibles : Propreté
Stains in the carpet
I didn’t realize the hotel was pet friendly when I made the reservation. I quickly noticed it was a pet friendly hotel by looking at hallway carpet with all the carpet stains. The carpet should be changed out and cleaned regularly.
Séjour de 1 nuit en août 2023

8/10 – Bien

Steve

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a late arrival and left out early the next morning. Check in was quick and the room was clean. We would stay here again.
Séjour de 1 nuit en août 2023

8/10 – Bien

TYRONE

Séjour de 2 nuits en août 2023

10/10 – Excellent

Michael

Séjour de 1 nuit en août 2023

4/10 – Médiocre

Phyllis

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
My room had bugs in it. Housekeeping didnt bring clean towels everyday. It was terrible. I should receive money back
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Stacie A

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

John

Séjour de 2 nuits en juillet 2023

8/10 – Bien

Patricia

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Ieisha

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pool bummer
It was a great stay until we were ready to get in the pool at 10. We went to the pool around 10 o’clock as a last hoorah before we checked out. We get down there and it was being cleaned. My sons were very disappointed as was I. Most people like to visit the pool before check out. Please have the pool cleaned earlier than 10 o’clock for future visits.
Séjour de 1 nuit en juillet 2023
Debbie a répondu le 20 juill. 2023
LeishaThank you for selecting our Home2 Suites in Gulfport. I understand why your family was bummed with the pool not being opened before 10:00AM. Unfortunately, we had issues with the pool and we were working to get opened earlier. We hope when your travel plans bring you back to Gulfport you will select the Home2 Suites as your home away from home.

10/10 – Excellent

Melody

Voyage de couple
Points forts : Propreté
I didn't know that it was pet friendly. I would have chosen a different place.
Séjour de 2 nuits en juillet 2023
Debbie a répondu le 16 juill. 2023
Melody, Thank you for selecting our Home2 Suites as your home away from home. Home2 Suites is a pet friendly brand. We have a Hampton Inn next which is a beautiful location and is not pet friendly, you would want to consider this property when your travel plans bring you back to Gulfport.

2/10 – Terrible

Malessa

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté
See above. You have a nice building on the outside and have let the inside go down tremendously. .5 stars received from the customer service. Besides that Hilton family should help this private location revamp.
Séjour de 1 nuit en juillet 2023
Debbie a répondu le 16 juill. 2023
Malessa, Thank you for selecting our Home2 Suites as your home away from home. Our ownership is busy working on some capital projects which will address the physical aspects of the hotel. Our team focuses on providing you with warm, friendly service in a clean environment. I hope when your travel plans bring you back to Gulfport that you will consider our Home2 Suites as you home away from home.

10/10 – Excellent

Crystal

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and crisp met all of our needs and easy check in process staff was friendly
Séjour de 1 nuit en juillet 2023
Debbie a répondu le 16 juill. 2023
Crystal, Thank you for selecting our Home2 Suites as your home away from home. Our team was happy to learn that they met your expectations. We hope when your travel plans bring you back to Gulfport, that you will select our Home2 Suites as your home away from home.

2/10 – Terrible

Whitney

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I didn't even make to check in and they still took my money and never gave it back for cancellation or anything I will never booked anything from them 😞 😡
Séjour de 3 nuits en juin 2023
Debbie a répondu le 7 juill. 2023
WhitneyWe appreciate you selecting our hotel for your travel needs. After researching we discovered that you were a no show. I understand your frustation, however, we held the room for you all night. I do hope you will consider our hotel for your travel needs.

10/10 – Excellent

Kevin-Keila

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2023
Debbie a répondu le 20 juill. 2023
Kevin, Thank you for selecting the Home2 Suites in Gulfport as your home away from home. We hope when your travel plans bring you back to Gulfport that you will select the Home2 Suites as your home away from home.