Title: Del Carmen Concept Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Del Carmen Concept Hotel Central inn with a restaurant connected to a shopping center in Guadalajara ![Front of property](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/e849254d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Design Double Room, 1 King Bed, Park View](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/16991ec9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Double Room, 1 King Bed, Park View | Bathroom](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/f0ca2001.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/108eccaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/be718269.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Guadalajara Cathedral, Del Carmen Concept Hotel welcomes guests with an inviting atmosphere. The on-site Chai Food restaurant is praised for its delicious meals, and the bar offers evening entertainment. Visitors enjoy amenities like in-room WiFi and dry cleaning. 8.2 Very good ## Popular amenities - 24/7 front desk - Breakfast available - Room service - Bar - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11736431&PinnedHotelID=11736431&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Alcoba Soriano ](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/5fe622df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alcoba Soriano ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer - 237 sq ft - Sleeps 2 - 2 Twin Beds ![Design Suite](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/912a0eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite 8.8 Excellent 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Separate bedroom Premium bedding Private bathroom - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Design Double Room, 1 King Bed, Park View](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/2ba6c680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, 1 King Bed, Park View 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer - 592 sq ft - Park view - Sleeps 2 - 1 King Bed ![Basic Double Room](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/fec5d6d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer - 237 sq ft - Sleeps 2 - 1 Double Bed ![Master Suite Tamayo](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/b1738b06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Tamayo ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Separate bedroom Premium bedding Private bathroom - 592 sq ft - 1 bedroom - Park view - Sleeps 2 - 1 King Bed ![Design Suite](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/7efaea0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Separate bedroom Premium bedding Private bathroom - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Design Suite](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/36a9f521.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Separate bedroom Premium bedding Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ![Standard Suite, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11740000/11736500/11736431/4fd48d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Separate bedroom Premium bedding Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111840000/111834100/111834011/4e321b74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Guadalajara Aeropuerto Norte by IHG Tlaquepaque - Breakfast included - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 217 reviews CA $96 CA $115 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Guadalajara-Hotels-Avid-Hotel-Guadalajara-Aeropuerto-Norte.h111834011.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=a0eaca62-5af0-41af-af78-94a08275ce43&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96850000/96841800/96841739/6ef5336f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Guadalajara Airport Tlajomulco de Zúñiga - Pet-friendly - Free WiFi - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Del-Carmen-Concept-Hotel.h11736431.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Del-Carmen-Concept-Hotel.h11736431.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67441%2C-103.35304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e675uPjvvocGsLpVyaIdkKnl4tQ=) Calle Jacobo Galvez No. 45, Zona Centro Historico, Guadalajara, JAL, 44100 #### What's nearby - Guadalajara Cathedral - 9 min walk - 0.8 km - Teatro Diana - 14 min walk - 1.2 km - Avienda Chapultepec - 2 min drive - 1.9 km - Minerva Roundabout - 5 min drive - 4.2 km - US Consulate General Guadalajara - 7 min drive - 6.1 km #### Getting around - Juarez Station - 4 min walk - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive #### Restaurants - ‪Chai - ‬1 min walk - ‪La Gozadera Cantina Bar - ‬1 min walk - ‪Tacos de Barbacoa La Frida - ‬2 min walk - ‪La Pava - ‬1 min walk - ‪Roller Pizza Buffet - ‬2 min walk ## About this property ### Del Carmen Concept Hotel Inn near Guadalajara Cathedral Located close to Teatro Diana and Acuario Michin, Del Carmen Concept Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Chai Food, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests. Additional perks include: - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and luggage storage - A front-desk safe, a 24-hour front desk, and smoke-free premises - Concierge services Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. More amenities include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with premium channels - Daily housekeeping and desks ## Similar properties ![Standard Room, 2 Double Beds (No view)](https://images.trvl-media.com/lodging/4000000/3730000/3725100/3725028/84618e17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dali Ejecutivo Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,261 reviews CA $44 CA $53 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3725028&PinnedHotelID=3725028&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/890000/889400/889396/24fc776e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santiago de Compostela Downtown Guadalajara - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,386 reviews CA $58 CA $69 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=889396&PinnedHotelID=889396&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/68000000/67130000/67124100/67124004/1b3738e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Six Hotel Guadalajara Degollado Downtown Guadalajara - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.0 Wonderful 528 reviews CA $54 CA $64 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=67124004&PinnedHotelID=67124004&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80f3b57b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Frances Downtown Guadalajara - Restaurant - Air conditioning - Breakfast available - Business services 8.0 Very good 1,001 reviews CA $65 CA $79 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1550000/1543100/1543026/b34e9a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Francisco Plaza Hotel Downtown Guadalajara - Parking included - Free WiFi - Air conditioning - Laundry 8.2 Very good 1,001 reviews CA $51 CA $64 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1543026&PinnedHotelID=1543026&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/4000000/3850000/3844900/3844820/1b6280af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Don Quijote Plaza Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,003 reviews CA $45 CA $54 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3844820&PinnedHotelID=3844820&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/18000000/17370000/17362700/17362602/77cfb18a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Maestranza Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 2,390 reviews CA $79 CA $95 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17362602&PinnedHotelID=17362602&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3340000/3332500/3332496/6f04e431.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Portobelo Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,721 reviews CA $60 CA $75 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3332496&PinnedHotelID=3332496&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace](https://images.trvl-media.com/lodging/13000000/12700000/12691300/12691239/bcc6c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Guadalajara Centro Historico Downtown Guadalajara - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,460 reviews CA $109 CA $130 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12691239&PinnedHotelID=12691239&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/93000000/93000000/92998000/92997917/3eba6871.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palpatio Hotel Boutique Downtown Guadalajara - Spa - Pet-friendly - Free WiFi - Air conditioning 9.8 Exceptional 263 reviews CA $89 CA $107 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=92997917&PinnedHotelID=92997917&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 74 to 219 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Chai Food ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with premium satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Shared accommodations ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 74 to 219 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Carmen Concept Hotel Guadalajara Carmen Concept Hotel Carmen Concept Guadalajara Carmen Concept Del Carmen Concept Hotel Inn Del Carmen Concept Hotel Guadalajara Del Carmen Concept Hotel Inn Guadalajara ## Frequently asked questions ### Is Del Carmen Concept Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Del Carmen Concept Hotel? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Del Carmen Concept Hotel on Nov 12, 2025 start from CA $80.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Guadalajara-Hotels-Del-Carmen-Concept-Hotel.h11736431.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Del Carmen Concept Hotel? > This property doesn't offer parking. ### What time is check-in at Del Carmen Concept Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Del Carmen Concept Hotel? > Check-out is at noon. ### Where is Del Carmen Concept Hotel located? > Located in Downtown Guadalajara, this inn is within 1 mi (2 km) of Guadalajara Cathedral and Teatro Diana. Acuario Michin and Minerva Roundabout are also within 3 mi (5 km). Juarez Station is only a 4-minute walk and Plaza Universidad Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Del Carmen Concept Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 89 8 - Good 59 6 - Okay 23 4 - Poor 13 2 - Terrible 9 ### 10/10 Excellent #### Tristan Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in the heart of Centro. Easily walkable. Lots to do nearby. ##### Tristan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jeanine Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's was nice something different the employees were amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/24c0b301-6c79-4954-bb0d-833026498f02-1755897315995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b37f08f0-19eb-4680-9095-a04d5a15b212-1755897315945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeanine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Pedro Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location very central. The rooms have little balconies they're very convenient for fresh air. ##### Pedro Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Eusbaldo May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the uniqueness of this hotel. Every room is different and with its own theme. This time around I stayed with my family and everything was great. Can’t wait to come back and stay here again! ##### Eusbaldo Stayed 1 night in May 2025 ### 10/10 Excellent #### Yves May 4, 2023 Liked: Staff & service, amenities, property conditions & facilities Very quirky and affordable. Nice staff and good food and service ##### Yves Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Verified traveller Nov 8, 2024 Liked: Cleanliness, staff & service #### Not the best,better stays elsewhere Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work. ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### Jeffrey Feb 27, 2024 Liked: Cleanliness, staff & service The rooms have been carefully designed and represent the work of an individual artist. ##### Jeffrey ### 10/10 Excellent #### David Jan 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight. ##### David Stayed 2 nights in Jan 2024 ### 8/10 Good #### Carlos J Jan 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solo tríp It was koo ##### Carlos J Stayed 1 night in Jan 2021 ### 8/10 Good #### steve Oct 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities s ##### steve Stayed 1 night in Sep 2022 ### 6/10 Okay #### diana Nov 12, 2022 Liked: Cleanliness, staff & service, amenities The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico. ##### diana Stayed 3 nights in Nov 2022 ### 6/10 Okay #### DEBORAH MAIA DE Apr 16, 2023 Liked: Staff & service, property conditions & facilities Disliked: Amenities It´s a hotel for people that like parties. It also has a kind of bar inside, so people from the city or turistic groups come for breakfast or to hang out in the evening. My stay was on a Friday, and the music was so loud in the lobby that my room trembled. There is little privacy because all the rooms have connection to the the place downstairs where people have food. The rooms are very cozy and have nice design. Therefore, if your intention is to have some calm and cozy stay in Guadalajara, forget this hotel. ##### DEBORAH MAIA DE Stayed 2 nights in Apr 2023 ### 8/10 Good #### Daniel Aug 26, 2022 Liked: Cleanliness, amenities, property conditions & facilities They were not made aware of my reservation made thru orbitz, same as happened with the first hotel during this trip. ##### Daniel Stayed 2 nights in Aug 2022 ### 8/10 Good #### Eusbaldo Mar 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again. ##### Eusbaldo Stayed 1 night in Mar 2025 ### 4/10 Poor #### HUGO Sep 1, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### 5 out of 10 experience Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did. ##### HUGO Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Oscar Oct 26, 2022 Disliked: Amenities, property conditions & facilities The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back. ##### Oscar Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Jorge Aug 8, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal! ##### Jorge Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Hugo Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta la cercanía que tiene de ciertos museos como el museo de Ripley o el museo del convento, está cerca de bares y su restaurante chai riquísimo. ![La pasta estaba sabrosa](https://a.travel-assets.com/ugc/hotel-reviews/de72a6d7-9899-4da1-ab9c-e6df296cc24b-1761500317727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La habitación me encantó el diseño y la distribución de espacios](https://a.travel-assets.com/ugc/hotel-reviews/9aa02daf-34b8-4dfd-9cbd-28176e0ca08f-1761500315296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hugo Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Hardy Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Hardy Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sergio Aug 30, 2025 Every thing was great ##### Sergio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alex Aug 24, 2025 ##### Alex Stayed 1 night in Aug 2025 ### 10/10 Excellent #### María Guadalupe Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### María Guadalupe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mauricio Aug 13, 2025 ##### Mauricio Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### omar Apr 5, 2025 ##### omar Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alex Apr 2, 2025 ##### Alex Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Melia Puerto Vallarta - 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