Title: Gruyère-rooms - Latest Guesthouse Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gruyère-rooms Guesthouse in Gruyeres with 4 restaurants and spa services ## Photo gallery for Gruyère-rooms ![Front of property - Gruyère-rooms (Gruyeres)](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/435c73b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Gruyère-rooms (Gruyeres)](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/w3022h4032x2y0-116fc7b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room - Gruyère-rooms (Gruyeres)](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/ffb25608.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Gruyère-rooms (Gruyeres)](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/b82ec1c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Gruyère-rooms (Gruyeres)](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/90287466.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of the city, Gruyère-rooms welcomes you to a haven of relaxation and indulgence. Unwind on the serene garden or enjoy a meal at one of the 4 on-site restaurants, with shopping at your doorstep via designer stores and access to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Breakfast available - Housekeeping - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=88015885&PinnedHotelID=88015885&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 11 of 11 rooms ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/d01d5c0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 9.0 Wonderful 2 reviews ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/eb42f762.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 323 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/7a9e9590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 10.0 Exceptional 1 review ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 323 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Studio ![Standard Studio](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/f368fa7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 431 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Standard Studio Suite ![Standard Studio Suite](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/59836991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio Suite ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 431 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Economy Double Room ![Economy Double Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/fa912fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 10.0 Exceptional 1 review ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Quadruple Room ![Superior Quadruple Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/de944971.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 323 sq ft - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Standard Quadruple Room ![Standard Quadruple Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/9d5c2170.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 323 sq ft - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/c44a3aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 377 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Superior Triple Room ![Superior Triple Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/7b783e77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle Champagne service - 484 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/ffb25608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Private indoor hot tub Heating LCD TV Portable fan Hair dryer Private bathroom Coffee/tea maker Electric kettle - 323 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGruyeres-Hotels-Gruyere-Rooms.h88015885.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGruyeres-Hotels-Gruyere-Rooms.h88015885.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.58325%2C7.08114&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9VKBwe8QjoO87dmP30aXX1d6G0A=) Rue du Bourg 16, Gruyeres, FR, 1663 #### What's nearby - Tourist Office in Gruyeres \- 1 min walk \- 0.0 km - Gruyères Town Walls \- 1 min walk \- 0.1 km - HR Giger Museum \- 2 min walk \- 0.2 km - Castle of Gruyeres \- 3 min walk \- 0.3 km - Château de Gruyères \- 17 min walk \- 1.5 km #### Getting around - Gruyeres Station - 9 min walk - Sion (SIR) - 69 min drive #### Restaurants - ‪Maison du Gruyère - ‬10 min walk - ‪Nestlé - ‬10 min drive - ‪L'abri Des Marches - ‬3 min walk - ‪Restaurant Hôtel de Ville - ‬1 min walk - ‪Le Chalet de Gruyères - ‬2 min walk ## About this property ### Gruyère-rooms Guesthouse in the city center Consider a stay at Gruyère-rooms and take advantage of a terrace, designer stores on site, and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), express check-out, and smoke-free premises - An elevator Room features All guestrooms at Gruyère-rooms include amenities such as free WiFi. Extra amenities include: - Heating and portable fans - Bathrooms with bathtubs and hair dryers - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/d2f77103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De Ville Gruyeres - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 85 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2170000/2161800/2161745/cb8684d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Saint Georges Gruyeres - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 165 reviews CA $249 CA $269 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2161745&PinnedHotelID=2161745&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor treatment areas, Turkish bath](https://images.trvl-media.com/lodging/11000000/10110000/10108600/10108598/5c26ab48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel de Gruyères Gruyeres - 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Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=79378075&PinnedHotelID=79378075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 16 for adults and CHF 9 for children - 4 restaurants ### Things to do - Designer stores ### Conveniences - Limited-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 80-cm LCD TV ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Portable fan ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 40 per day Cribs (infant beds) are available for CHF 30 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 16 for adults and CHF 9 for children - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee - Crib (infant bed) fee: CHF 30 per stay - Rollaway bed fee: CHF 40 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Gruyère rooms Gruyère-rooms Gruyeres Gruyère-rooms Guesthouse Gruyère-rooms Guesthouse Gruyeres ## Frequently asked questions ### Is Gruyère-rooms pet-friendly? ### How much is parking? ### What time is check-in at Gruyère-rooms? ### What time is check-out at Gruyère-rooms? ### Where is Gruyère-rooms located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gruyère-rooms Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 36 8 - Good 19 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### William Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with excellent staff. Unfortunately when we visited it was during a heat wave and there’s no AC because it’s a historical building so the room was very warm. ##### William Stayed 1 night in Aug 2025 ### 8/10 Good #### Susan Aug 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Large room. Towels were a bit tattered. Comfy beds. ##### Susan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tania Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great property, looks newly updated. Staff were lovely and very helpful. In the Main Street. I would stay here again ##### Tania Stayed 2 nights in May 2025 ### 10/10 Excellent #### Laura Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience! The hi t ##### Laura Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andrea Nov 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with beautiful view!! ##### Andrea Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Francisco Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back. ##### Francisco Stayed 1 night in Apr 2025 ### 8/10 Good #### nina Jul 2, 2025 Liked: Cleanliness #### Gruyere Nice hotel right in town. Note, there is no air conditioning or elevator. Windows & doors have no screens, if you open them, many flys come in. Bathroom could use updating. ##### nina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Susan Harter Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Gruyeres Rooms was a wonderful hotel! The room was huge, and I woke up to a beautiful view in the morning. It’s in the center of the village but very quiet. Plus, I missed a couple of train connections and arrived at the station down below after 10:00\. I called the hotel and the manager’s brother walked me through everything. Yay! ##### Susan Harter Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Joshua May 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Center of Gruyeres This was a great place to stay! Gruyeres is a cool medieval town, and you can stay in the heart of town. ##### Joshua Stayed 2 nights in May 2024 ### 10/10 Excellent #### James Jul 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just 100m from the HE Giger museum (a must see) and the Grueyer Castle - ##### James Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Bridget Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious bedroom and bathroom. Highly recommend this accommodation. ##### Bridget Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Narmin Jan 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### spacious, clean room with a nice country feel Excellent location, spacious, clean room with a country feel. I loved the all-around heating stove and the beautiful heating stove from 1773 just took us back in time. If I stay in Gruyeres again I would choose this place again, for the above reasons. ##### Narmin Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Wendy Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were helpful and friendly and I enjoyed relaxing in the beautiful little hotel garden. It is located right in the picturesque town square, just a short walk to the Giger Museum, Castle/Chateau, and all things chocolate. ##### Wendy Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Kimberly Oct 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff. Valentin, his brother and the other female employee we met were extremely helpful and friendly. ##### Kimberly Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ruksana Dec 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were lovely and so helpful! The room had the most fabulous view and the property was quiet. A perfect place to stay over Christmas time! ##### Ruksana Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### John Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay This was a solid choice for our stay in the little town of Gruyères. Conveniently located and no issues. Would stay again. ##### John Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Michelle Apr 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute, quaint space right in the center of town. ##### Michelle Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Veronique Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room and welcoming staff Great location right in the little village. Very comfortable beds in spacious room and bathroom. Friendly and welcoming staff. ##### Veronique Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Rebecca Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful rooms I didn’t expect such a lovely room! It was quite large and had a big tub (which I love!). It overlooked the beautiful town square. Perfect location, and the staff was very nice. I would definitely stay here again. ##### Rebecca Stayed 1 night in Jun 2024 ### 10/10 Excellent #### LISA May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome host, beautiful scenery. We were "upgraded" due to off season and had the best view! ##### LISA ### 10/10 Excellent #### Maria Aug 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy stay in Gruyere! The location is fantastic, right in the middle of Gruyeres. The staff was super friendly. There's a lovely restaurant and bar attached to the hotel with a beautiful terrace overlooking the mountains. The food was fantastic with good gluten free choices which is sometimes hard to find, even the breakfast buffet had special bread on request. We were there in August and the room was hot but a fan was supplied. Lovely place to spend a few days! ##### Maria Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Janet B Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gruyere-Rooms is a comfortable, homey small hotel. Comfortable beds. Nice bathroom. Hot water pot & coffee. Very nice man at the reception desk. Walkable to all sights in Gruyeres. No air conditioning, but it was not needed during my late August visit. ##### Janet B Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Irwin Jun 11, 2023 Liked: Cleanliness, staff & service We had a family room. It was large and clean. Staff was super nice and friendly. We stayed for one night but enjoyed our stay. Convenience to everything was superb. It’s a small village. ##### Irwin Stayed 1 night in Jun 2023 ### 8/10 Good #### Julietta May 14, 2024 Liked: Cleanliness, staff & service, amenities Absolutely lovely but the pillows were horrible! It was like sleeping with your head on a piece of concrete and I couldn't get comfortable all night. ##### Julietta Stayed 2 nights in May 2024 ### 2/10 Terrible #### Teresa Jun 21, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort The absoluteworst night of our trip! The room was so terribly hot at 11 PM at night. It was about 85° in the room. It was 66° outside and gorgeous!! There are no windows in the room and it’s in the attic. There are two tiny skylight windows that do open but not enough to cool the room down. The portable AC unit that was provided was out of water. We did manage to refill the water which helped a bit and cool the room to about 82° but it was still sweltering. The AC unit has not been maintained, the filter is filled with black dirt. The water pan was moldy, which we washed out. It was a torture chamber and so hot. I think even if the cooler were working properly, it would not be enough for this room. There needs to be an exhaust fan or some other solution here. Also, if you know that guests are checking in why not turn on the unit ahead of time? The unit was off when we arrived and it’s just impossible to cool the room down.This is absolutely not acceptable and ruined our night in such a beautiful town. I sent numerous messages to the office and since there is no one on site, we never heard back . we were not able to find another room. We thought about going and sleeping in the car! The lower floors seem to be a lot cooler, but as you walked up to the higher floors, the building just got hotter and hotter. We spent so much money on this trip- gas, tolls, flights. This was an utter disappointment, and we could barely sleep. ![](https://a.travel-assets.com/ugc/hotel-reviews/8b0ac7bb-b717-4850-9f15-adf958782c11-1750483666966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/380e9f0b-460d-42ac-a584-c4975261b437-1750483681636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teresa Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels with an Indoor Pool in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels-Hotels-With-Indoor-Pool.0-n800045-0-tHotelswithIndoorPool.Travel-Guide-Filter-Hotels) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Dolphin Motel](https://www.expedia.ca/Tofino-Hotels-Dolphin-Motel.h7235705.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.ca/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Sunrise Motel](https://www.expedia.ca/Regina-Hotels-Sunrise-Motel.h16194768.Hotel-Information) > > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) ### Flights > [Flights from Madrid (MAD) to Palma de Mallorca (PMI)](https://www.expedia.ca/lp/flights/mad/pmi/madrid-to-palma-de-mallorca) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Ottawa (YOW) to Casablanca (CMN)](https://www.expedia.ca/lp/flights/yow/cmn/ottawa-to-casablanca) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Montreal (YUL) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yul/mco/montreal-to-orlando) > > [Flights from Detroit (DTW) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/dtw/phx/detroit-to-phoenix) ### Cars ### Packages > [Tahiti](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180103/Tahiti) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [The Distillery Historic District](https://www.expedia.ca/The-Distillery-Historic-District-Downtown-Toronto.d6144395.Vacation-Attraction) ### General