6/10 – Acceptable
Lynsey M.
10 août 2025
Points faibles : Propreté
The location of this property was very easy to get to from Grindelwald Terminal, Easy to get around with the SBB train/bus app. Check-in was easy, we arrived early, they let us put our bags in the house while we waited to check in. Upon arrival the house had plenty of room for the 7 of us. Kitchen had pot & pans, oven is confusing to work & no oil for the fondue pots, but had extra toilet paper! The house could have been cleaned better. Our bedroom sheets were dirty & did not smell clean, the floors/bathrooms/showers were all dirty & pieces were broken on the shower & the toilet. Upstairs bathroom sinks wouldn't drain & smelled awful. The other shower upstairs wouldn't drain & we came downstairs to water running down the kitchen wall after our first night there. The place had other small things loose or broken, door handles, outside table, upstairs wardrobe at risk of breaking/falling over, etc. smaller things that could easily be fixed. My dad took the drain apart & tightened it and seemed to help with the leaking ceiling. Marco was very quick to respond & had someone come out quickly to help w/the leak, but we were unable to use either of the bathrooms for a few days & all 7 of us had to use one bathroom. There is a washer & dryer on property, but it is very small & it takes 4-5 hours to wash & dry each load, but there are drying racks. Overall could be an awesome property if things were fixed and cleaned better for guests. Marco was kind & was not aware of the issues.
Lynsey M.
Séjour de 8 nuits en juillet 2025