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"Staff was very helpful "

"Lovely people"

"Good area with lots choices of food & restaurants."

"The walkway from Shinagawa station is not smooth enough to be rolling/pushing luggage to check into hotel. also, no cover during rain. I realize there are renovations on-going but I hope they make it more comfortable to transit from the station to the front desk for check in. thank you"

"Good for shopping "

"Excellent hotel for an overnight layover at Haneda airport. It is literally attached via a walkway to Terminal 3. It is also above a Japanese eatery area so you have a great choice of reasonably priced food - okonomyaki, sashimi, sushi - whatever you want. A highlight was also the spa in the hotel which had an onsen - free to hotel guests. A great authentic experience also! "

"That was the best hotel I've seen in japan "

"The hotel staff was very friendly and helpful. It is very close to the train station which was convenient. The rooms are a bit small, but there were four beds which the kids appreciated. We highly recommend this hotel. "

"Didn’t know what to expect as a first time traveler to Tokyo. More than pleasantly surprised. So convenient to train. 3 adults in room were more than comfortable. Will be back again "