Title: Master Gramado Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4942705&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Master Gramado Hotel Travelers enjoy two outdoor pools at this Planalto retreat, where a hearty breakfast provides energy for exploring nearby attractions ## Photo gallery for Master Gramado Hotel ![Front of property - Master Gramado Hotel (Gramado)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/a6e7e239.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers - Master Gramado Hotel (Gramado)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/9e565d80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Master Gramado Hotel (Gramado)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/e5401311.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Master Gramado Hotel (Gramado)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/45193189.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Master Gramado Hotel (Gramado)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/b999c371.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Planalto's center, Master Gramado Hotel offers a breakfast buffet, rooftop terrace, swim-up bar, and two outdoor pools. Families enjoy the playground, and all guests benefit from in-room WiFi and help from the multilingual staff. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Breakfast included - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4942705&PinnedHotelID=4942705&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 22 of 22 rooms ### View all photos for Twin Room Superior ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/fc2d6fd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Superior - 215 sq ft - Sleeps 2 ### View all photos for Double Room Superior ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/4061698b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 215 sq ft - Sleeps 2 ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/9d71a94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/1c566c64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.4 Good 3 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room (Superior) ![Family Room (Superior)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/96be0f83_edited_5e98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Superior) 8.8 Excellent 5 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Superior Room, 2 Double Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/72f4e2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.4 Very good 6 reviews ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/w5333h3744x0y6-da019316.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room Superior ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/4a9617ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior - 215 sq ft - Sleeps 3 ### View all photos for Room Superior ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/a8bc657c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 215 sq ft - Sleeps 4 ### View all photos for Apartment Deluxe ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/6aeee936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Deluxe - 215 sq ft - Sleeps 4 ### View all photos for Family Room (Especial) ![Family Room (Especial)](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/38bf74cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Especial) 10.0 Exceptional 2 reviews ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Premier Room ![Premier Room | Living area](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/a699efbc_edited_9a6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - Mountain view - 797 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/502b5820.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - Mountain view - 463 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Triple Room ![Superior Triple Room](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/9d0d391b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - 269 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Superior Room, 2 Twin Beds, Accessible ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/03d1a38e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds, Accessible ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Twin Room ![Classic Twin Room](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/a1613876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Cable channels Wardrobe or closet - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite Master with View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/5d44c619.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with View - 796 sq ft - Sleeps 2 ### View all photos for Suite Junior with View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/6f81f8e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with View - 462 sq ft - Sleeps 2 ### View all photos for Twin Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/998ddafd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - 269 sq ft - Sleeps 2 ### View all photos for 1-Bedroom Apartment Deluxe with Garden View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/6d396042_edited_ace8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1-Bedroom Apartment Deluxe with Garden View - 269 sq ft - Sleeps 2 ### View all photos for Triple Room Superior ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/c254d0c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior - 269 sq ft - Sleeps 3 ### View all photos for Apartment Classic ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4942800/4942705/f28f5c34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Classic - 269 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Master-Gramado.h4942705.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Master-Gramado.h4942705.Hotel-Information) ## About the area Planalto, a neighborhood in Gramado, is home to Master Gramado Hotel. Travelers who have shopping on the agenda can visit Gramado Central Avenue and Gramado Covered Street. Traveling with kids? Consider Mini Mundo and Gramado Tennis Club. [Visit our Gramado travel guide](https://www.expedia.ca/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38653%2C-50.87184&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ea078UuTGuNtIiMzitJxpW8_QBA=) Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056 ### What's nearby - ![Mini Mundo which includes rides](https://images.trvl-media.com/place/6214555/29e14335-a9a0-4753-88a5-445e88a172ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mini Mundo 6 min walk \- 0.6 km - ![Sao Pedro Church which includes a fountain](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 9 min walk \- 0.8 km - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 13 min walk \- 1.1 km - Joaquina Rita Bier Lake 4 min walk \- 0.4 km - Rua Torta 7 min walk \- 0.7 km ### Getting around - Salgado Filho Intl. Airport (POA) 113 min drive ### Restaurants - Cantina Pastasciutta 7 min walk - Il Piacere 6 min walk - Pizzaria Temática Porto Pirata 9 min walk - Hector Pizzaria Tematica 5 min walk - Maison de la Fondue 10 min walk ## About this property ### Master Gramado Hotel Family-friendly hotel near Gramado Central Avenue Close to Gramado Covered Street, Master Gramado Hotel provides a free breakfast buffet, a swim-up bar, and a rooftop terrace. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Self parking (surcharge), a porter/bellhop, and a 24-hour front desk - Luggage storage, 1 meeting room, and a reception hall - An elevator, multilingual staff, and a ballroom Room features All 234 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and minibars. Extra amenities include: - Bathrooms with showers and free toiletries - 50-inch LCD TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 954 reviews CA $92 CA $105 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/66000000/65540000/65533100/65533064/f2df9384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 685 reviews CA $97 CA $111 total includes taxes & fees Feb 18 - 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Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (BRL 35 per day) - Limited onsite self parking ### Food and drink - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends - A bar/lounge - A restaurant - A swim-up bar ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Gym - Playground ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Free children's club - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Business center - Conference center (2,207 square feet of space) - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Front entrance ramp - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant ### More - 2 buildings - 4 floors - Ballroom - Built in 2012 - Colonial architecture - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 66 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 22 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 110 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night We have included all charges provided to us by the property. A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil. ### Optional extras - Self parking fee: BRL 35 per day - Pet fee: BRL 66 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: BRL 110 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Gramado Master Palace Gramado Master Palace Hotel Master Palace Hotel Master Premium Gramado Hotel Master Premium Hotel Master Premium Gramado Master Premium Master Premium Gramado Brazil Master Gramado Hotel Master Gramado Brazil ## Frequently asked questions ### Does Master Gramado Hotel have a pool? ### How much does it cost to stay at Master Gramado Hotel? ### Is Master Gramado Hotel pet-friendly? ### How much is parking? ### What time is check-in at Master Gramado Hotel? ### What time is check-out at Master Gramado Hotel? ### Where is Master Gramado Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Master Gramado Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 462 8 - Good 318 6 - Okay 104 4 - Poor 32 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Samuel Sep 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good cost x benefit ##### Samuel Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Samuel Apr 8, 2023 Liked: Cleanliness, staff & service It was Just ok ##### Samuel Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### gustavo Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities El hotel es hermoso. La habitación muy espaciosa y confortable. El salón de juegos para los chicos es muy lindo y completo, se pueden quedar jugando en un ambiente entretenido y controlado. El personal siempre muy amable y atento a los huéspedes. La pasamos muy bien, esperamos poder volver. ##### gustavo Stayed 4 nights in Jan 2026 ### 8/10 Good #### Julio César Vicente Jan 6, 2026 Liked: Cleanliness, staff & service, amenities Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%! ##### Julio César Vicente Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### paula Nov 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã bom! Brinquedoteca incrível com monitoras! Quarto confortável e equipe muito simpática! Hotel perto do centro! Dá para fazer tudo a pé ##### paula Stayed 4 nights in Oct 2025 ### 6/10 Okay #### ADONAY Oct 25, 2025 Liked: Cleanliness, room comfort Bom custo benefício, mas check-in e check-out demirados e burocráticos, além do erro no consumo em duplicidade. Precisa de atualizações. ##### ADONAY Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Nilson Oct 24, 2025 Liked: Cleanliness, staff & service, room comfort Não tem uma boa relação custo-benefício. Internet e TV do quarto deixam muito a desejar. Estacionamento pago a parte. Café da manhã completo mas padrão ÍBIS. Atendimento no restaurante é lento. Disponhade tempo. Positivos: Quarto e banheiro confortáveis e limpos. ##### Nilson Stayed 2 nights in Oct 2025 ### 8/10 Good #### Roberto L S Oct 12, 2025 Liked: Cleanliness, staff & service, room comfort Uma boa opção para ir com filhos pequenos. Diversas opções de lazer no espaço kids. Localização permite não usar o carro para acessar o centro. Hotel antigo, com manutenção razoável apenas. ![](https://a.travel-assets.com/ugc/hotel-reviews/9dc6bf7d-83ba-4376-b1a7-2799e1a5fd57-1760264591351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9807225-9610-4355-bb08-76da42c26604-1760264594139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roberto L S Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Guillermo Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente el desayuno ##### Guillermo Stayed 6 nights in Sep 2025 ### 4/10 Poor #### Lauro Sep 27, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Hotel com aspecto velho Restaurante com demora, comida fria Room service com perda de pedidos Hotel sem tomada para veículos elétricos Copa baby distante dos quartos. Café da manhã excelente Espaço kids muito grande top porém com brinquedos quebrados ou não funcionando Equipe de entretenimento muito legal Cama do quarto velha com barulho ##### Lauro Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Leandro Sep 15, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Reclamação, desrespeito sem avisar da piscina Selecionei esse hotel por ter piscina, e já ter ficado em outro momento, e gostado, mas chegando ao hotel me falaram que a piscina estava interditada, fora os mofos por varios locais, está muito caído esse hotel, cono pode não ter nada avisado antes que não teria piscina, cobram o valor integral como se tivesse piscina, muito errado isso, ##### Leandro Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Heitor Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar muito bom, estrutura ótima para quem tem filhos, café da manhã ótimo, pratos no Hotel caríssimo e de baixa qualidade, estacionamento cheguei na chuva e nenhum ajudante veio ajudar minha filha a pegar as malas, quando chegou uma Porche logo em seguida eles foram manobrar e pegar as malas, isso foi fato, mais em fim, tem em tudo quanto é lugar ##### Heitor Stayed 1 night in Aug 2025 ### 8/10 Good #### Frederico Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Localização e atendimento excelentes. Café da manhã também muito bom! Nossa suite tinha uma vista linda!! Mas o hotel precisa de uma ajustes e reformas ##### Frederico Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller Aug 25, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Não voltaria Nos colocaram em um quarto no primeiro andar, aonde havia cheiro de mofo e a internet não funcionava . Quando reclamamos da internet apenas foi informado que não teria outra rede e que reiniciariam o roteador. Não achamos os funcionários educados e cordiais. ##### Verified traveller Stayed 1 night in Aug 2025 ### 4/10 Poor #### Roger Pierre Aug 18, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Manutenção Precátia Hotel sem manutenção adequada: teto quebrou vazando água no corredor, quebrando vidros e interditando a área da piscina ##### Roger Pierre Stayed 1 night in Aug 2025 ### 6/10 Okay #### MARCELO Aug 11, 2025 Liked: Cleanliness Disliked: Staff & service Queriam me cobrar a estadia já tinha sido paga previamente. ##### MARCELO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Luiz Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel é MARAVILHOSO MARAVILHOSO TUDO ##### Luiz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marialva Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Passeio em família Foi uma experiência maravilhosa. Hotel aconchegante, ótimo café da manhã e área kids muito boa. Só o Topete poderia aparecer mais , as crianças amam. ##### Marialva Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nayara Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia No geral foi uma ótima estadia. Funcionários bastante atenciosos. Tudo muito organizado. Os pontos negativos ficam por conta da internet que é terrível e o café da manhã que não tem muita variações diárias (passamos uma semana e todos os dias sempre as mesmas coisas). Pela grandiosidade do hotel, mereceria uma piscina aquecida também. Para quem se hospedar com criancas, o hotel possui um espaço kids surreval! Voltaremos em breve! ##### Nayara Stayed 5 nights in Jul 2025 ### 8/10 Good #### Leonardo Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bem localizado. Espaço kids e recreação maravilhosas! ##### Leonardo Stayed 3 nights in Jun 2025 ### 8/10 Good #### Jeise Hellen Jun 22, 2025 Liked: Cleanliness, staff & service Acústica dos quartos não é boa, dá para ouvir o barulho dos quartos ao lado, inclusive íntimos. ##### Jeise Hellen Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Wanessa Jun 16, 2025 Liked: Cleanliness, staff & service, room comfort No geral nada a reclamar do hotel, localização perfeita, café da manhã bem servido e quartos dentro do aceitável! Não sei se todos os quartos são iguais, porém tomadas de 3 pinos já é o padrão do Brasil a muito tempo e não ter nos quartos, foi meio desagradável e pior ainda é a recepção não ter adaptador! Então como em todas as viagens as vezes eu preciso trabalhar com o notebook, tive que descer pra ficar na recepção ou sentar no chão do corredor para utilizar o notebook. No mais, o hotel é bom, já está meio antigo! ![](https://a.travel-assets.com/ugc/hotel-reviews/39b55719-8bfa-4aaa-b5ae-d12b35ec1b68-1750037118934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wanessa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Renata Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel com bom atendimento, café da manhã e boa localização. Espaço kids excelente! ##### Renata Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kerly Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel mto bom. ##### Kerly Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Daniel May 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Mofo e abandono Infelizmente as expectativas relacionadas ao preço pago pelo quarto não foram atendidas. Box do chuveiro cheio de limo e mofo, camas muito antigas e barulhentas, cheiro de mofo no quarto, paredes descascando por todo o hotel, carpete do corredor imundo, todo esse relato fiz na recepção no checkout e me ignoraram e disseram que não seria ali que eu teria que reclamar. Única alegria foi o café da manhã que era completo ##### Daniel Stayed 1 night in May 2025