Title: Couran Cove Island Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Couran Cove Island Resort This tropical paradise balances sun-soaked days with starlit dining experiences, offering water sports and family games where relaxation meets recreation. ## Photo gallery for Couran Cove Island Resort ![Marina - Couran Cove Island Resort (South Stradbroke Island)](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/d12d105f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 Bedroom Beachfront Lodge | Balcony - Couran Cove Island Resort (South Stradbroke Island)](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/b934f929.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 Bedroom Broadwater Villas | View from room - Couran Cove Island Resort (South Stradbroke Island)](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/d35c4d59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Couran Cove Island Resort (South Stradbroke Island)](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/e1687595.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Couran Cove Island Resort (South Stradbroke Island)](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/4ba23a31.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Couran Cove Island Resort features an oceanside location with a marina and white sand beach. Relax on loungers or sip drinks at the poolside bar. Enjoy yoga, racquetball/squash courts, and mini golf. Families love the kid-friendly meals at the three on-site restaurants. ## Reviews 7.6 Good ## Popular amenities - Pool - Restaurant - Gym - Breakfast available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6501527&PinnedHotelID=6501527&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for 4 Bedroom Forestview Villas ![4 Bedroom Forestview Villas | Balcony](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/77ecdb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 4 Bedroom Forestview Villas ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan 4 bedrooms - 1959 sq ft - 4 bedrooms - Sleeps 8 - 4 King Beds OR 2 King Beds and 4 Twin Beds ### View all photos for 2 Bedroom Beachfront Lodge ![2 Bedroom Beachfront Lodge | Balcony](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/b934f929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Beachfront Lodge ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan 2 bedrooms - 1227 sq ft - 2 bedrooms - Beach view - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for 1 Bedroom Waterview Apartment ![Smart TV](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/73445faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Waterview Apartment 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan Separate bedroom - 797 sq ft - 1 bedroom - Water view - Sleeps 4 - 1 King Bed and 2 Double Sofa Beds OR 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Boardwalk Overwater Studio ![Desk, iron/ironing board, cribs/infant beds, bed sheets](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/5b7a1e16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Boardwalk Overwater Studio ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan Sofa bed - 667 sq ft - Water view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Waterview Studio ![Smart TV](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/7ed7eb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Waterview Studio 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan Sofa bed - 667 sq ft - Water view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms, Lagoon View ![Water view](https://images.trvl-media.com/lodging/7000000/6510000/6501600/6501527/63eaa552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 2 Bedrooms, 2 Bathrooms, Lagoon View ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Smart TV Ceiling fan 2 bedrooms - 1388 sq ft - 2 bedrooms - Lagoon view - Sleeps 7 - 1 King Bed, 2 Twin Beds and 3 Twin Sofa Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/96000000/95860000/95855400/95855308/04c84a93.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hope Harbour Hotel Hope Island - Pool - Parking included - Free WiFi - Restaurant 6.6 1,223 reviews CA $189 CA $208 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Gold-Coast-Hotels-Hope-Harbour-Hotel.h95855308.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=3640b896-0939-4809-8efb-a0c3a3489691&top_cur=CAD) Ad ![Building design](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20530/b9cf8516_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Sanctuary Cove Resort by IHG Hope Island - 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Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 689 reviews CA $438 CA $481 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=3640b896-0939-4809-8efb-a0c3a3489691&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Couran-Cove-Island-Resort.h6501527.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Couran-Cove-Island-Resort.h6501527.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.82312%2C153.41243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BgzT41VTkGrxylzIdXkbw0L_9qc=) 4216 Gold Coast, South Stradbroke Island, QLD, 4216 #### What's nearby - South Stradbroke Island Conservation Park \- 3 min walk \- 0.3 km #### Getting around - Gold Coast City Coomera Station - 19 min drive - Coolangatta Airport (OOL) - 59 min drive #### Restaurants - ‪LOCA Cafe - ‬20 min drive - Salacia Waters Cafe & Restaurant - George's Paragon Seafood Restaurant - Brewed addictions - Enzo’s Cucina ## About this property ### Couran Cove Island Resort Upscale family-friendly resort by the ocean Consider a stay at Couran Cove Island Resort and take advantage of a marina, a poolside bar, and a grocery/convenience store. This resort is a great place to bask in the sun with a beachfront location, motor boating, and beach volleyball. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Yoga classes are offered at the 24-hour gym; other things to do include volleyball, fishing, and basketball. Guests can also expect to find mini golf, a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool, along with sun loungers - Bike rentals, 2 outdoor tennis courts, and a ferry terminal shuttle - Express check-out, a billiards/pool table, and a banquet hall - Tour/ticket assistance, wedding services, and a TV in the lobby Extra amenities include: - Heating and ceiling fans - Sofa beds and cribs/infant beds (surcharge) - 2 bathrooms with separate tubs/showers and free toiletries - Balconies, kitchens, and refrigerators ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115570000/115565500/115565441/8fffc59e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfy Deluxe Twin Room at Legends - Q Stay Surfers Paradise - Pool - Free WiFi - Air conditioning - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=115565441&PinnedHotelID=115565441&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV](https://images.trvl-media.com/lodging/92000000/91410000/91401200/91401196/5be82f6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bedroom Beach View Apartment in Surfers Paradise! 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Ferry terminal shuttle (surcharge) - Wheelchair-accessible parking available ### Food and drink - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - Poolside Cafe, Spa Island - Portside Cafe - The Marlin Bar ### Things to do - 2 outdoor pools - 2 outdoor tennis courts - 24-hour gym - Arcade/game room - Basketball - Beach volleyball - Bicycle rentals - Billiards/pool table - Children's pool - Fishing - Kayaking - Mini golf - Motor boating - Personal motorized watercraft - Playground - Racquetball/squash - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Crib (surcharge) - Grocery/convenience store - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Mini golf - Playground ### Conveniences - Grocery/convenience store - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (weekly) - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - Conference center (3,541 square feet of space) ### Outdoors - Barbecue grill - Garden - Marina - On the beach - On the boardwalk/promenade - On the waterfront - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 floor - Art Deco architecture - Banquet hall - Built in 1988 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Sofa bed ### Bathroom - 2 private bathrooms - Free toiletries - Hair dryer - Separate bathtub and shower - Towels provided ### Entertainment - 52-inch smart TV ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchen - Microwave - Refrigerator - Stovetop ### More - Ceiling fan - Desk - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 1.5 percent for credit card payments The front desk is open daily from 7:30 AM - 5:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note that the Eco Cabins are located 1.5 kilometers away from the marina and reception area. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are available for AUD 10.00 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 250.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: AUD 38 (roundtrip) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 10.00 per night - Credit card charges are subject to a surcharge of 1.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 7 AM to 9 PM ### Property is also known as Ramada Couran Cove Island Ramada Couran Cove Island Resort Ramada Couran Cove Island Resort South Stradbroke Island Ramada Couran Cove Island South Stradbroke Island Couran Cove Island Resort South Stradbroke Island Couran Cove Island Resort Couran Cove Island South Stradbroke Island Couran Cove Island ## Frequently asked questions ### Does Couran Cove Island Resort have a pool? ### Is Couran Cove Island Resort pet-friendly? ### What time is check-in at Couran Cove Island Resort? ### What time is check-out at Couran Cove Island Resort? ### Where is Couran Cove Island Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Couran Cove Island Resort Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 142 8 - Good 163 6 - Okay 88 4 - Poor 52 2 - Terrible 24 ## Reviews ### 8/10 Good #### Vincent Jan 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful island staff were amazing and rooms are great ##### Vincent ### 10/10 Excellent #### leanne Oct 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful beautiful scenic relaxing ##### leanne Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Tim Jul 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff have been amazing, super friendly and extremely helpful! ##### Tim Stayed 1 night in Jul 2022 ### 8/10 Good #### Deborah Dec 26, 2022 Liked: Cleanliness, staff & service, amenities The property is very unique, we had a wonderful stay. The staff were super friendly - especially Lorana - they had some great bars, stunning setting, lovely wildlife with friendly kangaroos and a relaxed atmoshere. Parts of the resort could do with a bit of love, but the great atmosphere made up for that. Some lovely bush walks as well. ##### Deborah ### 8/10 Good #### Sue Nov 25, 2022 Liked: Cleanliness, staff & service, amenities The cove is a pleasant relaxing venue with plenty of options for activities. Although needing some upgrades in places, it is a beautiful place to holiday in. I would go back again. ##### Sue Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Karina Nov 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place to escape from cities and blend with nature and wildlife. Relaxing and recharging experience. Highly Recommended! ##### Karina Stayed 1 night in Nov 2022 ### 6/10 Okay #### Allan Feb 2, 2023 Disliked: Amenities, property conditions & facilities The resort was in a very dilapidated condition. ##### Allan Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Ehab Oct 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Clean, spacious unit with amenities Lovely bike and kayak hiring service Good breakfast Great playing room with tennis table, pool table and PS5 Ok swimming pool, disappointed no spa Sport complex deserted even though huge potential for improvement All in all, we had a great time with kids, but suitable for a short weekend, not for long stay ##### Ehab Stayed 1 night in Oct 2022 ### 6/10 Okay #### Vera Jul 9, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Great location & wonderful ideas but poor execution. The property is very tired & need A LOT of TLC. The staff are lovely & trying very hard to please. ##### Vera Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Sam Nov 5, 2022 Liked: Cleanliness Atmosphere is nice, the dinner is crap and they wouldn’t let me cancel without paying the full night 2 days before I was due to arrive. Second time I’ve been there, won’t be rushing back. ##### Sam ### 8/10 Good #### Mi Sep 26, 2022 Liked: Cleanliness, staff & service, amenities Would have been absolutely amazing when it first opened. Loved being able to cycle anywhere, the staff were incredibly friendly and the amenities that were still open were great. The downside is the ferry/taxi cost in getting there if you don’t have your own boat and you’re basically stuck with what you brought (the convenience store is just a few shelves and mostly closed) or their menu. Will also have to remember to stay indoors at dusk next time as the mozzies were plague proportions - but we still want to go again :) ##### Mi Stayed 3 nights in Sep 2022 ### 6/10 Okay #### Linda May 15, 2022 Liked: Cleanliness Disliked: Amenities Property is uniquely located. Place was full of guests and only one place to eat on a Saturday night - food choices were minimal. We ordered to eat in and they brought out takeaway so we did - but no condiments for the dishes. Cafe was shut, pizza oven not working and quite obviously the place was well understaffed for the volume of guests. ##### Linda Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Jodie Oct 5, 2022 #### Disappointed Didn’t actually stay here due to us not being aware that you can only reach this place by boat (at your own cost) and that water taxis don’t run at night. There was also no safe place to leave your car. ##### Jodie Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Francesco Nov 11, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Did not like that you did not let us know that their was a ferry to catch then the ferry didn’t have enough seats to carry my family ##### Francesco Stayed 1 night in Nov 2022 ### 4/10 Poor #### Hayden Jan 8, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The area is beautiful, nice contact with nature , but the facilities are all run down, staff were rude and unhelpful , specially receptionist , amenities broken in the room, room dirty. This place has potential but needs to be looked after. No activities for kids. No transport offered to and from the room, no biggies to be rented out. Seu difficult to get around with kids . ##### Hayden ### 2/10 Terrible #### Steve Feb 26, 2023 Disliked: Amenities, property conditions & facilities All the facilities were closed. Staff did not know much. It was so bad we asked Expedia to move us. Couldnt get food. Couldnt do anything as nothing was open. Walking tracks closed. It was awful ##### Steve Stayed 9 nights in Feb 2023 ### 10/10 Excellent #### Tracey Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were so helpful right from the beginning...rebooked our Ferry for us when we wanted to change the time and let us have a late check out for a very good price. The unit was stayed in was lovely and spacious, beautifully decorated and clean. Great balcony and lovely water views. My daughter absolutely loved the amenities..bike hire was great cos we could explore the island and see the surf beach. Only minuses: walls are very thin so you can hear neighbours a bit too easily...fortunately though, we had very quiet neighbours. Also, I recommend putting a non-slip mat in bath...I slipped when getting out and have a big bruise on knee from hitting it on the sharp outer edge of bath. ##### Tracey Stayed 1 night in Sep 2022 ### 6/10 Okay #### Leanne Sep 23, 2022 Disliked: Staff & service, amenities, property conditions & facilities Everything is rundown. Choice of food is limited. Also no gluten free options. Staff weren’t helpful, just doing minimum work. When we researched how much it was to buy a unit and saw that body corp is $218/wk there is no reason for the resort and facilities being so rundown. ##### Leanne Stayed 2 nights in Sep 2022 ### 2/10 Terrible #### Trent Dec 11, 2022 Disliked: Amenities, property conditions & facilities we didnt get a. two beedroom villa as paid for ##### Trent Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Roberto Vieira Dec 31, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was terrible dirty with dead cockroaches in the cutlery drawer and their feces all over the place. The dining table is in the balcony and was full of birds pup as well. The property and facilities are outdated and useless. The restaurant is short on offering and there’s only one working the others are closed permanently Going to the beach is an adventure as there’s no transportation or pram or wheelchair possible way to get there I can keep going… ##### Roberto Vieira ### 4/10 Poor #### Nicole Aug 2, 2022 Disliked: Cleanliness, property conditions & facilities #### Severely run down Broken toilet seat and really dusty. Bedding requests apparently never received so kids weren’t happy. Extremely understaffed. Staff were trying their best but just can’t cope. Overcharged for a whole room. Direct phone number is disconnected ##### Nicole Stayed 1 night in Jul 2022 ### 8/10 Good #### Anna Jan 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had read previous visitor reviews, so I was expecting facilities to be not maintained and aged. When I arrived I was pleassantly surprised. The resort offered a budget resort style experience that we loved. It was easy going and great for kids. Our one bedroom lagoon view apartment was a generous size and clean, although the kitchenette was very small and difficult to cook in due to the minimal benchspace for food prep. We didnt eat at the restaurants because we had been advised that vegetarian options were low so we brought all our food with us. The pool was fabulous! Kids loved it. And the bike hire allowed us to explore the island areas on sealed roads without cars or traffic. Overall, It felt like a relaxed, easy going holiday in a SE Asian resort back in the early 2000's - I loved it!! ##### Anna ### 8/10 Good #### Claire Jan 19, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities We liked that the property had great pool options for young and older guests. Main resort area and accomodation was wheelchair friendly however of three wheelchair toilets, only one was open. The room was clean and big, however no housekeeping and no wifi. Ferry driver Matt was nice and helpful. Rundown and unkempt facilities, only one place to dine for dinner with tiny & pricey menu with desserts listed but not available for the whole stay, broken hire equipment with long wait periods for some items, staff available were nice but VERY understaffed, long waits for takeaway lunch (30 minutes just in queue), no information or communication on how to hire equipment or extra activities - had to seek this out ourselves, no access to activities listed on website such as massage, buffet, spa and more. ##### Claire ### 8/10 Good #### Cheryl Jul 31, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Rooms nice but service lacking The room was clean and nice but we found the staff lacking. The reception was confusing and gave us 3 different prices for a boat berth. The bar staff were inexperienced with cocktails not tasting at all like they should. The restaurant forgot our booking even though we called a couple of times to add people. The outside of the buildings looked dirty and needed cleaning. We got locked out of our room as the lock on our door broke and when we complained were told they are old. ##### Cheryl Stayed 1 night in Jul 2022 ### 4/10 Poor #### Kimberley Jan 16, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Be prepared for this to be the most expensive crap hole you’ve stayed at. The resort is seriously falling apart around you - paths in disrepair, rotten wooden railings, rusty bikes, kayaks with holes. The cabin we stayed in the flames from the gas cook top kept going out so needed a watchful eye to make sure we didn’t get gassed out. Rust marks on the sheets. Water damaged floors. The photos do not match the reality. The meal prices are exorbitant for the quality you actually receive, the wait times for ordering meals and drinks can reach anywhere up to 30 minutes just to order and then 30-45 minutes for the food to arrive. They did not have any desserts listed on the menu, only ice creams ($5 for a paddle pop) Cans of soft drink are $5\. Coffee lines in the morning were ridiculous, with only one staff member taking the orders and making the coffee. Be prepared and Take your own snacks and drinks - ignore the rule of not taking your own alcohol, they don’t seem to really care. We did have the experience of watching influencers the resort had hired for advertising opportunities, Take cash as they charge $1 every time you use eftpos. Don’t bother tipping. Service is not worth it. ##### Kimberley ## Expedia's Latest Trends ### Hotels > [Hilton Surfers Paradise Hotel & Residences](https://www.expedia.ca/Gold-Coast-Hotels-Hilton-Surfers-Paradise-Hotel-And-Residences.h4238660.Hotel-Information) > > [Sea World Resort](https://www.expedia.ca/Gold-Coast-Hotels-Sea-World-Resort.h871443.Hotel-Information) > > [Peppers Soul Surfers Paradise](https://www.expedia.ca/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) > > [Burleigh Surf Apartments](https://www.expedia.ca/Gold-Coast-Hotels-Burleigh-Surf-Apartments.h4593274.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.ca/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Belise Apartments](https://www.expedia.ca/Brisbane-Hotels-Belise-Apartments.h16643532.Hotel-Information) > > [Sheraton Grand Mirage Resort, Gold Coast](https://www.expedia.ca/Gold-Coast-Hotels-Sheraton-Grand-Mirage-Resort.h11768.Hotel-Information) > > [Novotel Barcelona City](https://www.expedia.ca/Barcelona-Hotels-Novotel-Barcelona-City.h2928426.Hotel-Information) > > [Hotels in Battersea](https://www.expedia.ca/Battersea-London-Hotels.0-n6169291-0.Travel-Guide-Filter-Hotels) > > [Family Hotels in British Columbia](https://www.expedia.ca/Destinations-In-British-Columbia-Family-Hotel.0-0-d11117-tFamilyHotel.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in Guardalavaca](https://www.expedia.ca/Guardalavaca-Hotels-All-Inclusive-Hotel.0-0-d6348859-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-James-Armstrong-Richardson-Intl-Airport-Hotels.0-aYWG-0.Travel-Guide-Filter-Hotels) > > [Q1 Resort & Spa](https://www.expedia.ca/Gold-Coast-Hotels-Q1-Resort-Spa.h1859086.Hotel-Information) > > [Tangalooma Island Resort](https://www.expedia.ca/Brisbane-Hotels-Tangalooma-Island-Resort.h2254989.Hotel-Information) > > [Park Terrace Hotel](https://www.expedia.ca/New-York-Hotels-Park-Terrace-Hotel-On-Bryant-Park.h16890002.Hotel-Information) > > [The Colony Hotel Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-Colony-Hotel-Palm-Beach.h8074.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) ### Flights > [Central Mountain Air Quesnel (YQZ) to Vancouver (YVR) flights](https://www.expedia.ca/lp/flight-routes/central-mountain-air-from-quesnel-to-vancouver-intl/9m/yqz/yvr) > > [Flights from Ottawa (YOW) to Paris (CDG)](https://www.expedia.ca/lp/flights/yow/cdg/ottawa-to-paris) > > [Flights from Ottawa (YOW) to London (YXU)](https://www.expedia.ca/lp/flights/yow/yxu/ottawa-to-london) > > [Flights from Vancouver (YVR) to Loreto (LTO)](https://www.expedia.ca/lp/flights/yvr/lto/vancouver-to-loreto) > > [Flights from Narita (NRT) to Dalian (DLC)](https://www.expedia.ca/lp/flights/nrt/dlc/tokyo-to-dalian) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General